Service Information
Offboard Diagnostic Information System Service (ODIS Service)

Number: VOS-13-28

Subject: ODIS Service Installation Phase 2 – Software Installation
& Configuration Instructions

Date: Nov. 22, 2013

Supersedes VOS-13-27 due to revised and additional information.

Table of Contents
Page

Section
1.0

Introduction - Must Read!

2

1.1

New Installations - Overview

2

1.2

Reinstallations - Overview

2

Preparation

3

2.0
2.1

Prerequisites

3

2.2

Reinstallations – Uninstall ODIS Service

4

2.3

Note the CD/DVD Drive Letter

4

3.0

Installation

5

3.1

Application Software & License Installation

5

3.2

Post-Setup - Diagnostic Data Installation

12

4.0

Post-Setup Configuration

15

4.1

Administration - General

15

4.2

Administration - Support

18

4.3

Administration - Connections

19

4.4

Delete VAS-PC Desktop Icon (where applicable)

21

Post-Installation File Management & Backup

21

5.1

General Information

21

5.2

Backup Device ID Folder on Diagnostic Device

22

5.3

Backup USB Flash Drive

22

Online Updates

22

General Information

22

5.0

6.0
6.1

Page 1 of 22
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
1.0 – Introduction
This document describes the complete installation and configuration processes of the latest installation
version of ODIS Service.
Two installation options are covered by this document:
• New installations – for devices where ODIS Service was not previously installed
• Reinstallations – for devices where ODIS Service was previously installed.
Specific information and instructions for each installation option are covered throughout this document.
Refer to Subsections 1.1.and 1.2 below for more information on using these instructions.
In each case, important prerequisites and preparations must be fulfilled prior to proceeding!
Notes:
• The following procedures must be performed by qualified personnel only.
• Please read these instructions in their entirety before performing these procedures. If you do not
have previous experience loading software or do not understand these instructions, arrange
to have a qualified person install or reinstall the software etc.
• Perform all instruction steps in the exact order given. Heed all Prerequisites and Notes!
• Perform the installation in an area that is quiet, clean, and without distraction or interruption.
• Total installation time depends on the type of device and CD/DVD drive condition. Allow at least 45
minutes for laptops and longer for tablet devices and VAS 5051B.
• Check boxes are provided to note fulfilment of prerequisites and completion of instruction steps.
• Please discard any printed copies of this document after use. Revised versions may be
issued at any time. Always check ServiceNet for the latest version.
• If assistance with specific instruction steps is needed, contact VWGoA DTSS: 1-888-896-1298.
• For misplaced or damaged DVDs contact Arvato Corporation at: www.vw.techliterature.com.

1.1 - New Installations
Applies to VAS diagnostic devices where ODIS Service was not previously installed.
In these cases, all ODIS Service Installation Phases (1, 2 and 3) must be completed, in phase order, on all
new devices prior to using ODIS Service for vehicle diagnosis. All installation phase documents are posted
on ServiceNet.
Look for the New Installations subsection titles and references throughout this document.

1.2 – Reinstallations
Applies to VAS diagnostic devices where ODIS Service was previously installed.
Reinstallations may be necessary whenever new “installation version” DVDs are issued, or to resolve
application malfunctions on an existing version.
Look for the Reinstallations subsection titles and references throughout this document.

Continued …3/
Page 2 of 22
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
2.0 – Preparation
Information for both New Installations and Reinstallations are specified in separate Prerequisite
subsections below. After fulfilling the Hardware prerequisites, identify the installation prerequisites section
that applies in your case.

2.1 – Prerequisites
2.1.1 – Hardware – All Devices and Installations







VAS 5051B: Must have minimum 1GB standard or upgraded RAM, updated to Windows® XP.
ODIS Service Version 2.0.0 (Windows® XP Only) DVD - Order No. 007.5002.02.21 on hand.
Diagnostic device with functioning CD/DVD drive and USB.
Diagnostic device plugged in to power adapter and booted to Windows desktop.
VAS 5052A & VAS 6160/A tablets: Connect a USB mouse and keyboard for easier input.

2.1.2 – New Installations
All instructions in the ODIS Service Installation Phase 1 - Preparation and License Request
Instructions document completed and all necessary outcomes achieved as follows:



Note the device model number: VAS 5051B console, VAS 5052A / VAS 6160/A tablet or
VAS 6150/X laptop. You must enter the model number during the installation routine!




Diagnostic device(s) assigned with unique Device ID.



Diagnostic device Hardware Key generated via eShop and saved/recorded in Master List
Wordpad document on USB flash drive.




License request submitted via eShop.

USB flash drive prepared with Device ID folders containing License and Certificate
subfolders.

License file received via email and copied to applicable Device ID / License subfolder
on USB flash drive.
When all prerequisites are met for New Installations, skip to Section 2.3, Page 4.
2.1.3 – Reinstallations



Note the device model number: VAS 5051B console, VAS 5052A / VAS 6160/A tablet or
VAS 6150/X laptop. You must enter the model number during the installation routine!





Note the assigned Device ID of the diagnostic device on which the installation is being made.
License file saved to Windows desktop or other location on device.

Optional: License file saved to original USB flash drive.
When all prerequisites are met for Reinstallations, proceed to Section 2.2, Page 4.

Continued …4/
Page 3 of 22
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
2.2 – Reinstallations – Uninstall ODIS Service
ODIS Service must always be uninstalled along with additional files prior to reinstallation. Use the
procedures specified below.
Tips:
• If you are unaware of, or have not recorded the Email Outbox Server configuration settings,
please note them now! > ODIS Service > Admin > Support > E-mail outbox server
• If the license file was not saved on the Windows desktop, or if the original USB flash drive
containing the license file is not available, copy the installed license to the Windows desktop prior
to uninstallation:
1. From the Windows desktop, go to:
My Computer > Local Disc (C:) > Program Files > Offboard_ Diagnostic_Informa… > license
2. Right click the license file.
3. Select Copy, and then close all windows.
4. Paste the license on the Windows desktop (for retrieval during the installation routine).
Uninstall ODIS Service and Softing D-PDU API files:
1. From the Windows desktop, go to:
- Start > Programs > ODIS Service > ODIS Service Uninstallation Program
or
- Uninstall ODIS Service using the applicable Windows “Add or Remove Programs” utility.
2. When prompted, check the boxes to remove all licenses, MCD projects, diagnostic logs etc. Scroll
down in the prompt window as necessary.
3. Reboot the diagnostic device when prompted.
4. Go to: Start > Programs > Softing D-PDU API for VCIs > 1.X0.0XX > Uninstall (Be aware that more
than one Softing D-PDU API file may be listed under Programs).
5. Follow the uninstallation routine for ALL available D-PDU API 1.X0.0XX files.
6. Reboot the diagnostic device.

2.3 – Note the CD/DVD Drive Letter
The installation routine directs you navigate to a content folder on the installation DVD.
As CD/DVD drive letter assignments may not be consistent between devices, they may or may not match
the examples illustrated in these instructions. Please note YOUR drive letter as follows:
1. From the Windows desktop, click My Computer.
2. Note the letter assigned to the CD/DVD-RAM Drive.
3. Close the My Computer Window.
Preparation & License Request Prerequisite steps complete

Proceed with Installation: Section 3.0 – Page 5.
Page 4 of 22
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
3.0 – Installation
3.1 – Application Software & License Installation
•

New Installations: Begin by inserting the prepared USB flash drive with saved license file into an
available port on diagnostic device. Then continue from Step 1 below:

•

Reinstallations: Begin with Step 1 below:

1. Insert ODIS Service Version 2.0.0 - Windows® XP Only DVD into CD/DVD drive.
2. From the Windows desktop, double-click My Computer
3. Open the CD/DVD drive directory.
4. Wait while the directory contents are read. Then Double-click OffboardDiagSetup-Service_1…:

5. Wait while the Install4j wizard prepares the installation:

6. Confirm English (US) is highlighted. Click OK.

7. Click Next:

Continued …6/
Page 5 of 22
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
8. No action needed. Click Next:

9. If various Setup – Folder: C:/… prompts appear during Reinstallations, click Yes:

10. No action needed. Click Next:

Continued …7/
Page 6 of 22
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
11. If additional user interface languages are desired, select them from the dropdown(s). Be aware that
selecting additional languages significantly increases the installation time. Click Next:

Note:
Steps 12 and 13 configure the installed software to the diagnostic device model number and
diagnostic interface (connection) method. If the diagnostic model number & interface
(connection) methods are not selected correctly, an “Invalid License File” error may appear
when starting ODIS Service.
12. Select the applicable diagnostic device model number from the dropdown menu, then click Next: