UPDATE Technical Bulletin
November 12, 2013
UPDATE – 24AE 1.8T ECM/TCM Software (FED_EMS)
NOTE:
• Perform this UPDATE on all applicable vehicles within FEDERAL EMISSIONS WARRANTY
• It is MANDATORY to perform UPDATES on all applicable vehicles in dealer inventory PRIOR TO
RETAIL SALE.
• Inform customers that this UPDATE will be available free of charge as long as their vehicle is within
the Warranty parameters outlined in this UPDATE.
NOTE:
Required DMS Wording/Programming Text (SAGA claim comments): UPDATE 24AE - 1.8T
ECM/TCM Software (FED_EMS)
NOTE:
Please be aware that on the date of publication for this UPDATE, Passat is shown in this
document as affected; however the software to address these vehicles is not yet available. We
will turn VINs on in Elsa once the software is available. Your notice for this will be the visibility in
Elsa and the vehicles will appear on your Open Inventory Report.

Model(s)

Year

Engine Code

Trans. Code

Passat

2014

1.8T (CPRA, CPKA)

All

Jetta

2014

1.8T (CPRA, CPKA)

All

REVISION HISTORY
Revision

Date

Purpose

1

November 12, 2013

Original publication

Condition
This update has been proactively released to prevent shift quality concerns and/or rough running
behavior depending on driving conditions.
This UPDATE is in effect until removed.
Vehicle must meet all of the following criteria:
•

Procedure is valid only for vehicles that show the 24AE code in Elsa, Campaign/Action Information
screen on the day of repair.

•

If the vehicle is sold it must be within the FEDERAL EMISSIONS WARRANTY.
Page 1 of 8

© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other
sites, without the prior expressed written permission of the publisher.

UPDATE Technical Bulletin
•

Procedure must be performed within the allotted time frame stated in this UPDATE.

•

Procedure must be performed on applicable vehicles in dealer inventory prior to sale.

Technical Background
Current TCM programming in combination with ECM programming may cause shift quality concerns
and/or rough running behavior depending on driving conditions.

Production Solution
Optimized software to address concerns listed in the Technical Background.

Service
NOTE:
• Elsa is the only valid inquiry/verification source. Check Elsa on the day this vehicle UPDATE will be
performed to verify vehicle eligibility for the UPDATE. Status must show “open”. Attach an Elsa
printout showing the “open” status to the repair order.
• If this UPDATE appears to have already been performed but the code still shows open in Elsa,
contact Warranty before proceeding further. Another dealer may have recently performed this
UPDATE but not yet entered a claim for it in the system.
• Elsa may also show additional open action(s); if so, inform your customer - this work can be done
while the vehicle is in for this UPDATE.
• Contact the Warranty Helpline (U.S.) or the Warranty Campaign Specialist (Canada) if you have any
questions.

Page 2 of 8
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other
sites, without the prior expressed written permission of the publisher.

UPDATE Technical Bulletin

Step 1:
• Enter the VIN in Elsa and proceed to the
“Campaign/Action” screen

Tip: On the date of repair, print this
screen and keep a copy with the
repair order
⇐ Ensure that the Status is “Open”

•

Note the Applicable Criteria ID
for use in determining the
correct work to be done and
corresponding parts associated

Step 2:
• According to the table below, check and
if necessary, update software:
VAS/PC - enter Guided Fault Finding
(GFF)=> Function/component
selection=> Software Version
Management=> Adapting Software test
plan.
ODIS – enter Start Diagnosis=> Special
Functions=> Adapt Software test plan.

Page 3 of 8
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other
sites, without the prior expressed written permission of the publisher.

UPDATE Technical Bulletin

Update Programming Procedure
Tip:
To Update-Programming using SVM, review and follow instructions in Technical Bulletin Instance
2014603 “Software Version Management”.
The SVM Process must be completed in its entirety so the database receives the update confirmation
response. A warranty claim may not be reimbursed if there is no confirmation response to support the
claim.

Note:
Prior to launching VAS-PC application and starting control module update process, confirm tester
screen saver and power settings in accordance with Special Tools and Equipment - Service
Information Circular # VSE-08-18.
Failure to do so may result in the tester entering power save mode during data transfer, and
subsequent control module failure.
When using a VAS 6150/5051B or VAS 5052A tester in conjunction with a VAS 5054A wireless
transmitter head for a flash procedure, please connect a USB cable between the transmitter head
and the tester. Failure to do so may lead to errors during the flash procedure.
VAS tools must only be used with their power adapters plugged in. Under no circumstances
should they be used on battery power alone during the programming procedure.
Critical Warning: The Midtronics Battery Charger must be connected to the vehicle battery for
the duration of the programming, to ensure the battery state of charge remains above 12.5 volts
during the update process. If the battery drops below 12.5 volts, the programming could fail which
may result in damage to the control module.
Control modules damaged by inadequate voltage will not be covered under the warranty policy.
The technician should verify the vehicle voltage prior to starting the update process, and should
monitor the voltage for the duration of the update.

Page 4 of 8
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other
sites, without the prior expressed written permission of the publisher.

UPDATE Technical Bulletin
1. Connect battery charger and scan tool to vehicle and navigate to Guided Fault Finding=>
Functions/ Component Selection=>Software Version Management=>Adapting Software.
2. Update the Engine Control Module using the SVM Unit code as listed in the table below:
3. If necessary, refer to instructions in TB, 2014603: 00 Software Version Management (SVM),
operating instructions.

Model

Passat

Engine

CPRA,
CPKA

Old Software
Part No.

Old
Software
Version

New
Software Part
No.

New
Software
Version

06K906070H

All

06K906070H

6866

06K906070J

All

06K906070J

6867

09G927749B

All

09G927749B

2658

06K906070D

All

06K906070D

6864

06K906070F

All

06K906070F

6865

09G927749A

All

09G927749A

2659

SVM
Action
Code

3975
Jetta

CPRA,
CPKA

WARNING:
Radiator Fan(s) may cycle ON high speed during the Update Process! There is a serious risk that
personal injury may result if contact is made with spinning fan blades. Keep hands and all objects
away from Radiator Fan(s) during Update Process!

Page 5 of 8
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other
sites, without the prior expressed written permission of the publisher.

UPDATE Technical Bulletin
Warranty
Claim Entry
Procedure

Enter your claim immediately upon completion of the UPDATE. Claims will only be
paid for vehicles that show this UPDATE code open in Elsa on the day of repair. To
help ensure prompt and proper payment, attach the screen print to the repair order.

Claim Help

U.S. dealers - Contact the Warranty Helpline toll-free at 1-866-306-8447 for help
with claim entry.
Canadian dealers - Contact your Warranty Campaign Specialist. For contact
information, please proceed to “ServiceNet – Warranty/Contact
Information/Campaigns – “Warranty Campaign Specialist.”

Required Customer Ensure customers are aware of all work performed on the vehicle by recording the
Notification
information on the repair order.
Attach a copy of the Vehicle UPDATE Fact Sheet to the customer’s copy of the repair
order and take the time to explain this UPDATE to your customer.

SAGA Code 24AE Claim Entry Procedure
Check Elsa to confirm that this UPDATE code is open on the day of repair.
Service No.: 24AE
Damage Code: 0099
Parts Manufacturer/Vendor Code: WWO
Claim Type
Sold vehicle = 7 10
Unsold vehicle = 7 90
Accounting Instructions
Criteria I.D. 01 or Criteria I.D. 02
Check/UPDATE present. No further work required.
Repair operation:

0183 00 99

10 TU

-- OR -Check/UPDATE ECM & TCM software. No further work required
Repair operation:

2470 25 99

50 TU

There is NO reimbursement for wash or loaner vehicle!
If vehicle is not eligible for repair under this UPDATE (i.e.: totaled status) OR if customer refused
repairs.
Fax the Repair Order to VWoA at (248) 754-5093 and provide VIN, applicable Service Number, Customer
Information, Dealer Number and Date

Page 6 of 8
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other
sites, without the prior expressed written permission of the publisher.

UPDATE Technical Bulletin

Required Parts and Tools

Tool Description

Tool No:

Midtronics Battery Tester/Charger

InCharge 940 (INC-940)

VAS Diagnostic Tool

VAS 5051B, VAS 5052A, VAS 6150/X & VAS 6160/X with:
ODIS Service 2.0.0 or higher with current online updates.

Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or
removal. Always check with your Parts Dept. and Repair Manuals for the latest information.

Page 7 of 8
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other
sites, without the prior expressed written permission of the publisher.

UPDATE Technical Bulletin
UPDATE FACT SHEET – UPDATE Code 24AE
Dear Volkswagen Customer,
Today we performed UPDATE code 24AE on your vehicle. This UPDATE installs new engine
control module software and/or transmission control module software to improve your
vehicles performance. This UPDATE was performed for you free of charge.
Volkswagen periodically makes updates like this available in order to ensure our customer’s
continued satisfaction with the quality of their Volkswagen vehicles.
We at Volkswagen are committed to providing our customers with reliable, quality products
that are a pleasure to drive and own. If you should ever have any questions or vehicle
concerns, your authorized Volkswagen dealer will be pleased to assist you.
Thank you for driving a Volkswagen!

OWNER INFORMATION ABOUT CONTROL MODULE TUNING*
ACKNOWLEDGEMENT AND AUTHORIZATION FOR
REPROGRAMMING (REFLASHING) OF CONTROL MODULE(S)
*) “TUNING” is described as the addition of or modification of any component which causes a
Volkswagen vehicle to perform outside the normal parameters and specifications approved by
Volkswagen Group of America / Volkswagen Group Canada.

Date:
Dealer Number:
Vehicle Identification Number:
Repair Order Number:
Dealer stamp

I

, owner or driver of the above identified Volkswagen, confirm:

- “Tuning” as described above (especially power increasing modifications) has NOT been
performed on my vehicle.
- “Tuning” as described above has been performed on my vehicle and the following components
were modified or installed:

TUNING was performed by (Please provide Company name and telephone number, if you wish us
to contact them):

I understand that if my Control Module is determined to have been tuned, any damage caused by
the tuning of the Control Module (including adverse emissions consequences) will not be covered
by VWGoA / VGC warranties.
I am permitting an authorized Volkswagen Dealer to reflash (update) my Control Module, and by
doing so, I understand that this process will automatically overwrite (destroy) and permanently
delete any tuning program that was previously installed on the Control Module of my Volkswagen
vehicle.
By signing below, I fully acknowledge and understand that the tuning program will not be restored
and VWGoA / VGC, will not be liable in any way for the loss of tuning data.

Signature of Customer
E 2012 Volkswagen Group of America Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printi ng and is subject to the copyright and other intellectual
property rights of VGoA / VGCA Inc., its affiliated companies and its licensors. All rights are reserved to ma ke changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitte d in any
form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or rep osted to other sites, without the prior expressed written permission of the publisher .