Service Information
Offboard Diagnostic Information System Service (ODIS Service)

Number: VOS-13-27

Subject: ODIS Service Installation Phase 2 – Software Installation
& Configuration Instructions

Date: Oct. 17, 2013

Supersedes VOS-13-17 due to additional information.

1.0 – Introduction
This document describes the complete installation and configuration processes of the latest installation
version of ODIS Service.
Two software installation options are covered by this document:
• New installations – for devices where ODIS Service was not previously installed
• Reinstallations – for devices where ODIS Service was previously installed.
Specific information and instructions for each installation option are covered throughout this document.
Refer to Subsections 1.1.and 1.2 below for more information on using these instructions.
Important prerequisites and preparations must be noted and fulfilled prior to proceeding! We
recommend printing these instructions.
Notes:
• The following procedures must be performed by the dealership ODIS Service Administrator or IT
Professional, or personnel qualified to perform software installations.
• Perform all instruction steps in the exact order given. Heed all Prerequisites and Notes!
• Perform the installation in an area that is quiet, clean, and without distraction or interruption.
• Total installation time depends on the type of device and CD/DVD drive condition. Allow at least 45
minutes for laptops, and longer for tablet devices and VAS 5051B.
• If assistance with specific instruction steps is needed, contact VWGoA DTSS: 1-888-896-1298.
• For misplaced or damaged DVDs contact Arvato Corporation at: www.vw.techliterature.com.

We encourage installers to FIRST read this document in its entirety to become familiar
with the step-by-step processes and prepare accordingly.
1.1 - New Installations
Applies to VAS diagnostic devices where ODIS Service was not previously installed.
ODIS Service Installation Phases 1, 2 and 3 must be completed, in phase order, on all new devices prior to
using ODIS Service for vehicle diagnosis. All installation phase documents are posted on ServiceNet.
Look for the New Installations references and subsection titles throughout this document.

1.2 – Reinstallations
Applies to VAS diagnostic devices where ODIS Service is previously installed.
Reinstallations are necessary when new “installation version” DVDs are issued, or to resolve application
malfunctions on an existing version.
Look for the Reinstallations references and subsection titles throughout this document.
Page 1 of 21
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
2.0 – Preparation
Information for both New Installations and Reinstallations are specified in separate Prerequisite
subsections below. Identify the section that applies in your case. After reviewing the Hardware
prerequisites, refer to the section that applies in your case.

2.1 – Prerequisites
2.1.1 – Hardware (All)







VAS 5051B: Must have minimum 1GB standard or upgraded RAM, updated to Windows® XP.
ODIS Service Version 2.0.0 (Windows® XP Only) DVD - Order No. 007.5002.02.21 on hand.
Diagnostic device with functioning CD/DVD drive and USB.
Diagnostic device plugged in to power adapter and booted to Windows® desktop.
VAS 5052A & VAS 6160/A tablets: Connect a USB mouse and keyboard for easier input.

2.1.2 – New Installations
All instructions in the ODIS Service Installation Phase 1 - Preparation and License Request
Instructions document must be completed and all necessary outcomes achieved:



Note the device platform: VAS 5051B console, VAS 5052A / VAS 6160/A tablet or VAS
6150/X laptop. You will be asked to enter the platform during the installation routine!




Diagnostic device(s) assigned with unique Device ID.



Diagnostic device Hardware Key generated via eShop and saved/recorded in Master List
Wordpad document on USB flash drive.




License request submitted via eShop.

USB flash drive prepared with Device ID folders containing License and Certificate
subfolders.

License file received via email and copied to applicable Device ID / License subfolder
on USB flash drive.

When all prerequisites are met for New Installations, skip to Section 2.3, Page 3.
2.1.3 – Reinstallations



Note the device platform: VAS 5051B console, VAS 5052A / VAS 6160/A tablet or
VAS 6150/X laptop. You will be asked to enter the platform during the installation
routine!





Note the assigned Device ID of the diagnostic device on which the installation is being made.
License file saved to Windows desktop or other location on device.
Optional: License file saved to original USB flash drive.

When all prerequisites are met for Reinstallations, proceed to Section 2.2, Page 3.
Continued …3/

Page 2 of 21
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
2.2 – Reinstallations – Uninstall ODIS Service
ODIS Service must always be uninstalled along with additional files prior to reinstallation. Use the
procedure specified below.
Tips:
• If you are unaware of, or have not recorded the Email Outbox Server configuration settings,
please note them now! > ODIS Service > Admin > Support > E-mail outbox server
• If the license file was not saved on the Windows desktop, or if the original USB flash drive
containing the license file is not available, copy the installed license to the Windows desktop prior
to uninstallation:
1. From the Windows desktop, go to:
My Computer > Local Disc (C:) > Program Files > Offboard_ Diagnostic_Informa… > license
2. Right click the license file.
3. Select Copy, and then close all windows.
4. Paste the license on the Windows desktop (for retrieval during the installation routine).
Uninstall ODIS Service and Softing D-PDU API files:
1. From the Windows desktop, go to:
- Start > Programs > ODIS Service > ODIS Service Uninstallation Program
or
- Uninstall ODIS Service using the applicable Windows “Add or Remove Programs” utility.
2. When prompted, remove all licenses, MCD projects, diagnostic logs etc.
3. Reboot the diagnostic device when prompted.
4. Go to: Start > Programs > Softing D-PDU API for VCIs > 1.10.0XX > Uninstall (Be aware that more
than one D-PDU API file may be listed).
5. Follow the uninstallation routine for ALL available 1.10.0XX files.
6. Reboot the diagnostic device.

2.3 – Note the CD/DVD Drive Letter
The installation routine directs you navigate to a content folder on the installation DVD.
As CD/DVD drive letter assignments may not be consistent between devices, they may or may not match
the examples illustrated in these instructions. Please note YOUR drive letter as follows:
1. From the Windows desktop, click My Computer.
2. Note the letter assigned to the CD/DVD-RAM Drive.
3. Close the My Computer Window.
Preparation & License Request Prerequisite steps complete

Proceed with Software and License Installation: Section 3.0 – Page 4.

Page 3 of 21
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
3.0 – Software & License Installation
•

New Installations: Begin by inserting the prepared USB flash drive with saved license file into an
available port on diagnostic device. Then continue from Step 1 below:

•

Reinstallations: Begin with Step 1 below:

1. Insert ODIS Service Version 2.0.0 - Windows XP® Only DVD into CD/DVD drive.
2. From the Windows desktop, double-click My Computer
3. Open the CD/DVD drive directory:

4. Wait while the directory contents are read. Then Double-click OffboardDiagSetup-Service_1…:

5. Wait while the Install4j wizard prepares the installation:

6. Confirm English (US) is highlighted. Click OK.

7. Click Next:

Continued …5/
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© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
8. No action needed. Click Next:

9. If a Setup – Folder: C:/… prompt appears during Reinstallations, click Yes:

10. No action needed. Click Next:

Continued …6/
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© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
11. If additional user interface languages are desired, select them from the dropdown(s). Be aware that
selecting additional languages significantly increases the installation time. Click Next:

Note:
Steps 12 and 13 configure the installed software to the diagnostic device platform and diagnostic
interface (connection) method. If the diagnostic platform & interface (connection) methods are
not selected correctly, an “Invalid License File” error may appear when starting ODIS Service.
12. Select the applicable diagnostic device (target) platform from the dropdown menu, then click
Next:

Select the applicable device platform from the dropdown menu.
Notes:
• For VAS 6150A laptops, select VAS 6150 from the dropdown.
• For VAS 6150C laptops, select VAS 6150B from the dropdown.
• For VAS 6160A tablets, select VAS 6160 from the dropdown.

Continued …7/
Page 6 of 21
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
13. Confirm that the applicable diagnostic interface (connection method) appears: Click Next:

14. On diagnostic laptops and tablets only, a Bluetooth interface alert window appears. Click Next:

Continued …8/
Page 7 of 21
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
15. Ensure Copy license to the license folder is checked, and then click Search…:

•

New Installations: Navigate to directory with USB flash drive containing the saved license file,
and then continue from Step 16.

•

Reinstallations: Navigate to Windows desktop or other location containing the saved license file,
and then continue from Step 16:

16. Open the applicable folder containing the saved license file (e.g.: USB flash drive or desktop).
17. Open the License subfolder.
18. Select / highlight the license (.dat) file, then click Open (as illustrated).

Note:
DO NOT double click on the license file in its saved location!

Continued …9/
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© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
19. Ensure the license file directory path is copied to the installation window. Click Next:

Be aware that the path illustrated above is an example only! Your path will be unique to your device.
20. No action needed (DO NOT uncheck virtual keyboard). Click Next:

21. No action needed. Click Next:

Continued …10/
Page 9 of 21
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
22. Wait while several different phases of file installation take place:

23. If a Windows XP compatibility prompt appears, click Continue Anyway:

24. If an existing Windows .dll file overwrite prompt appears during a reinstallation, click Yes for all.
25. If an SVG Viewer version prompt appears during a reinstallation, click No:

26. Click Finish:

27. Close the CD/DVD directory Window.
Software & License Installation steps complete

Proceed with Post-Setup Data Installation: Section 4.0 – Page 11.
Page 10 of 21
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
4.0 – Post-Setup Data Installation
The first time ODIS Service is started after installation via DVD, installation of the Post-Setup Data must
be performed.
1. From the Windows desktop, locate and click the DiagStarter.bat…. Icon:

2. Select Offboard Diagnostic Information System Service:

3. Wait while the program starts:

Click Select local directory:

Continued …12/

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© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
4. Expand [+] the My Computer and 130716_1139 ( 🙂 directories and select / highlight the postsetup
folder as illustrated. Then click OK:

5. The postsetup directory path appears in the URL window: Click the blue Forward Arrow button:

Be aware that the CD/DVD drive letters illustrated above are examples only! Your drive letter may be
different!
Continued …13/
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© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
6. The postsetup diagnostic data on disc is read and summarized. Click the blue Forward Arrow button
again:

7. Wait while the diagnostic data installation takes place:

Note:
The Progress indicator window may appear to stall or lock at times during the data installation. This
is normal. Please be patient!
When the postsetup data installation is complete, the ODIS Service application will automatically shut
down and restart.
8. Cancel the System Updater prompt (if present) and close the Release Notes window.
9. Read the Warnings/notes information, scroll down and click OK.
Postsetup Data Installation steps completed

Proceed with Post-Setup Configuration: Section 4.0 – Page 14

Page 13 of 21
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
4.0 – Post-Setup Configuration
Prior to placing diagnostic devices with new installations or reinstallations into service, a number of
configuration steps must be performed.
Configurations take place via the Admin operating mode. Settings can be made or changed at any time.

4.1 – Administration - General
The following subsections describe configurations using the Admin > General operating mode.
1. From the ODIS Service main screen, select Admin:

The available configuration function categories will be listed in the left-hand display menu.
4.1.1 – Brand Design
The brand logo and user interface colors are configured with the Brand design function.
1. Select Brand design and choose the desired brand theme from the dropdown menu. Click Save /
Yes:

Continued …15/
Page 14 of 21
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
4.1.2 – Language
The language displayed by the user interface is configured with the Language function.
If additional languages were selected during the software installation process, these languages are
selectable here.
1. Only if languages other than English (US) were added, select Language. Then choose the desired
language from the dropdown menu. Click Save / Yes:

4.1.3 – Update
The schedule for automatic updates is configured with the Update function.
1. Select Update: Review the available update schedule settings:

2. Configure the update cycle and time appropriate for your facility: Click Save / Yes
Note:
For additional information refer to Service Information – ODIS Service document title: Online Update
Guide
Page 15 of 21
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
4.1.4 – Keyboard
If desired, the virtual keyboard can be switched on or off for as appropriate for the diagnostic device.
1. Select Keyboard settings: Place or remove a checkmark next to Use the virtual keyboard. Click
Save / Yes:

4.1.5 – Dealer Data
If desired, configure the name of the dealership to appear in diagnostic logs.
1. Select Dealer data: Enter the name of the dealership in the Facility ID entry field:
Note:
DO NOT exceed 100 characters including spaces. Exceeding the character allowance may
cause GFF log transmissions to fail!
Click Save / Yes:

Continued …17/
Page 16 of 21
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
4.2 – Administration - Support
The following subsections describe configurations using the Admin > Support operating mode.
1. From the Admin operating mode main screen, select the Support tab: The Contact data section is
displayed first by default:

4.2.1 – Contact Data
Contact information is saved as necessary for Support Button requests.
1. Fill in all pertinent contact details. Ensure a valid email address is entered: Click Save / Yes:

Continued …18/

Page 17 of 21
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
4.2.2 – Email Outbox Server
The Email Outbox Server - Connection parameters that are specific to the dealership network must
be configured before using the Support Button.
1. Select E-mail outbox server: Enter or re-enter information as applicable and specific to your
dealership network. Click Save / Yes:

Note:
For additional information refer to Service Information – ODIS Service document title: ODIS Service
Email Outbox Configuration

4.3 – Administration - Connections
The following subsection describes software configuration using the Admin > Connections operating
mode.
1. From the Admin operating mode main screen, select the Connections tab. The Brand settings data
section is displayed first by default:

Page 18 of 21
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
4.3.1 – Brand Settings Data
The connection to VWAG Group systems (to transmit GFF logs, etc.) is configured via Brand settings.
1. Change the Connection type in the dropdown menu(s) from CPN to Internet: Click Save / Yes:

4.3.2 – Mirror Server 2
Please confirm the Mirror Server 2 URL specified for the US /CDN market:
1. Select Mirror Server 2.
2. Confirm the Mirror Server URL appears as: https://mirrorserver2.vwhub.com/dav/

For New Installations:
- Continue with additional instructions in Subsection 4.4 and Section 5.0 – Page 20.
- Install the Security Certificate: Refer to Service Information – ODIS Service document title: ODIS
Service Installation Phase 3 – Security Certificate Request and Installation Instructions
For Reinstallations: The diagnostic device can now be returned to service.
Page 19 of 21
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
4.4 – Delete VAS-PC Desktop Icon (where applicable)
If VAS-PC is currently installed on the diagnostic device, its icon must be removed from the Windows
desktop; otherwise the device may lock up. If VAS-PC is not currently installed or was previously removed,
skip to Section 5.0 below.
1. Minimize the ODIS Service application.
2. From the Windows desktop, right click the VAS-PC icon.
3. Select Delete from the dropdown. Click Yes.
ATTENTION!
• After removing the icon, do not start VAS-PC from the Windows > Start > Programs
listing.
•

Start ALL diagnostic sessions from the DiagStarter desktop icon, and then select either
ODIS Service or VAS-PC from the DiagStarter interface:

Please inform all Service Personnel accordingly!
Post-Setup Configuration steps completed

5.0 – Post-Installation File Management & Backup
5.1 – General Information
If ODIS Service becomes corrupted or ceases to function, it may be necessary to uninstall and reinstall
the application software using the latest version installation DVD.
To uninstall ODIS Service, go to Start > Programs / All Programs > Offboard Diagnostic Information
System Service > Odis Service uninstallation program
If ODIS Service is uninstalled and subsequently reinstalled, the license file that was initially copied
to/installed from the prepared USB flash drive must be reinstalled. If a recovery of Windows XP® is
necessary, both the license and certificate files initially copied to/installed from the prepared USB flash
drive must be reinstalled. As a result, it is important to backup all license and security certificate files,
and retain the Master List record of the individual hardware keys for future support reference.
Continued …21/
Page 20 of 21
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Service Information
Note:
The following instructions are based on the Device ID and Record-Keeping method suggested in the
Phase 1 Instructions – Section 3.0.
If an alternate record-keeping method was chosen, backup the license and certificate files accordingly
and inform key service personnel.

5.2 – Backup Device ID Folder on Diagnostic Device
Perform the following procedure on all individual devices on which ODIS Service was installed:
1. Insert prepared USB flash drive with Master List and Device ID folders into an available port on a
diagnostic device.
2. Note the Device ID of the device.
3. Open the USB flash drive directory and locate the device’s Device ID folder.
4. Copy the device’s Device ID folder and Paste it to the Windows desktop or location of your choosing
on the device.
5. Rename the pasted folder: “ODIS Service Backup Files” (or similar).
6. Safely remove / eject USB flash drive and retain.
7. Inform key service personnel and urge technician users to not tamper with the backup folder.

5.3 – Backup USB Flash Drive
1. Obtain additional, empty USB flash drive.
2. Insert empty USB flash drive into an available port on any PC or laptop.
3. Rename the USB flash drive: “ODIS Service Backup” (or similar).
4. Insert prepared USB flash drive with Master List and Device ID folders into an available port on the
PC or laptop.
5. Copy the Master List and Device ID folders to the additional USB flash drive.
6. Retain both USB flash drives in a safe location and inform key service personnel accordingly.
Post-Installation Backup steps completed

Page 21 of 21
© 2013 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.