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NHTSA ID Number: 10156618

Manufacturer Communication Number: S19ZS

TSB/Document Date: 2019-04-05


Summary

Overview: Blue Bird and HSM Quality/Engineering teams have determined that certain NexGen lap belt ready school bus seats manufactured from September 2017 to April 2018 have shown a history of breaking at the upper joint of the back rest assembly. HSM testing has shown this issue is not a compliance concern and examination shows it does not pose a safety concern. HSM has developed a Voluntary Technical Service Bulletin (SB18-0016 Rev 2). HSM will provide parts at no cost and will cover limited labor reimbursement for installation of the repair. Affected Units: 2019 Blue Bird All American School Buses manufactured from October 27, 2017 through March 29, 2018 and 2019 Blue Bird Vision School Buses manufactured from September 19, 2017 through April 12, 2018. A separate printout will be provided listing all buses in your territory that are affected by this service bulletin. Service Bulletin S19ZS will be mailed to all owners on record. Be sure to review your list and advise of any incorrect owner names and/or addresses. On the subject buses, the Dealer is to execute the seat repair in accordance with Work Instruction 7.5-1050. Repair Parts: Reference attached HSM service repair procedure SB18-0016 Rev 2. Time Allowance: Reference attached HSM service repair procedure SB18-0016 Rev 2. Completion Notification: Please Contact HSM Customer Service at: HSM Customer Service Gina Moore, Senior Customer Service Manager and Sales 256 Industrial Blvd. Fort Valley, GA 31030 Phone: 478-822-0800 Fax: 419-492-2544 [email protected]


SRP NUMBER
NextGen LBR Frame Field Fix—
Connector Channel

DTT Ca ae

‘Quality

Ter Henry

OPERATION STATUS

OPERATION TIME:

OPR. TIME
15 minutes per LABOR TIME IS PROVIDED AS A GUIDE TO ESTIMATE OUT OF SERVICE TIMES.
seat
5 MINUTES

ADMIN per
vehicle

HSM WARRANTY

WARRANTY STATUS:

COVERAGE DESCRIPTION

PARTS AND HSM WILL SUPPLY SERVICE PARTS AT NO COST TO YOU, THE CUSTOMER, AS A GOODWILL. LABOR CHARGES
LABOR MUST INCLUDE AN INVOICE STATING LABOR RATE , LABOR TIME, BLUE BIRD F-BODY NUMBER, AND NUMBER
OF SEATS REPAIRED. TRAVEL TIME IS NOT INCLUDED,

HSM CUSTOMER SERVICE
CONTACT INFORMATION

Customer Service
256 Industrial Bvld.
Fort Valley, GA. 31030
PHONE: 478.822.0800

TSB PARTS KIT ORDER CARD
Technical Service Bulletin S19ZS

CUSTOMER NAME:

SHIPPING ADDRESS:
CITY: STATE: ZIP CODE:

VEHICLE IDENTIFICATION “F-BODY” NO(‘S):

(PLEASE ATTACH A LIST AS NECESSARY)
ORDER DATE: / /

EACH KIT CONTAINS PARTS TO CORRECT 12 NEXTGEN LAP BELT READY SEATS.

PLEASE SPECIFY THE ORDER QUANITY OF THE FOLLOWING PARTS:

HSM KITLBR-19 QTY. EA.

SIGNATURE: DATE:

TSB PARTS KIT ORDER CARD
Technical Service Bulletin S19ZS

CUSTOMER NAME:

SHIPPING ADDRESS:

CITY: STATE: ZIP CODE:
‘VEHICLE IDENTIFICATION “F-BODY” NO(‘S):

(PLEASE ATTACH A LIST AS NECESSARY),
ORDER DATE: / /

EACH KIT CONTAINS PARTS TO CORRECT 12 NEXTGEN LAP BELT READY SEATS.

PLEASE SPECIFY THE ORDER QUANITY OF THE FOLLOWING PARTS:

HSM KITLBR-19 QTY. EA.

SIGNATURE: _ DATE:

IRM

TRANSPORTATION SOLUTIONS:

256 Industrial Bvid.
Fort Valley, GA. 31030
ATTENTION: CUSTOMER SERVICE DEPT.

IRM

TRAHSPORTATION SOLUTIONS

256 Industrial Bvid.
Fort Valley, GA. 31030
ATTENTION: CUSTOMER SERVICE DEPT.

TSB RESPONSE CARD
Technical Service Bulletin # S19ZS

CUSTOMER NAME:

VEHICLE IDENTIFICATION F-BODY NO:
TSB COMPLETED BY:

COMPLETION DATE: L

PLEASE SELECT ONE OF THE FOLLOWING:
VEHICLE IS NO LONGER IN SERVICE - DECLINES TSB
____VEHICLE NO LONGER REGISTERED TO THIS OWNER
____TSB REMEDY HAS BEEN COMPLETED.
SIGNATURE: DATE:

or Fax: 419.492.2544

TSB RESPONSE CARD
Technical Service Bulletin # S19ZS

CUSTOMER NAME:
| VEHICLE IDENTIFICATION F-BODY NO:
| TSB COMPLETED BY:
| COMPLETION DATE: L

| PLEASE SELECT ONE OF THE FOLLOWING:

i VEHICLE IS NO LONGER IN SERVICE - DECLINES TSB
____VEHICLE NO LONGER REGISTERED TO THIS OWNER
____TSB REMEDY HAS BEEN COMPLETED

SIGNATURE:

HSM CONTAC

DATE:

[email protected] or Fé

419.492.2544

TSB RESPONSE CARD
Technical Service Bulletin # S19ZS

CUSTOMER NAME:

VEHICLE IDENTIFICATION F-BODY NO:
TSB COMPLETED BY:

COMPLETION DATE: 1 L

PLEASE SELECT ONE OF THE FOLLOWING:
____VEHICLE IS NO LONGER IN SERVICE — DECLINES TSB
____VEHICLE NO LONGER REGISTERED TO THIS OWNER
____TSB REMEDY HAS BEEN COMPLETED.

SIGNATURE: DATE:

or Fax: 419.492.2544

TSB RESPONSE CARD
Technical Service Bulletin # S$19ZS

CUSTOMER NAME:

VEHICLE IDENTIFICATION F-BODY NO: :
TSB COMPLETED BY: :
COMPLETION DATE: L :

PLEASE SELECT ONE OF THE FOLLOWING:
——VEHICLE IS NO LONGER IN SERVICE — DECLINES TSB
___ VEHICLE NO LONGER REGISTERED TO THIS OWNER,
____TSB REMEDY HAS BEEN COMPLETED

SIGNATURE: DATE:

HSM CONTACT: [email protected] or Fax: 419.492.2544

12

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TSB/Document ID: S19ZS

Replacement Service Bulletin Number:

MFR Communication Date: 2019-03-26

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: SEATS

MFR Component System:

MFR Component Subsystem:


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