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NHTSA ID Number: 10156537

Manufacturer Communication Number: 18N03-S5

TSB/Document Date: 2019-04-04


Summary

Certain 2015-2018 Model Year F-150 and 2017-2018 Model Year F-250-F-550 Vehicles - Door Latch Freezing Concerns


HANDLE AND
FOAM E HERE

FOAM E

CUT PROTECTIVE
BACKING HERE
BACK CENTER

1737DL

FIGURE 44

STUD FOR
MISSING NUT
CPR © 2019 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
3/2019

STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
PLACE COPY HERE

ATTACHMENT III
PAGE 31 OF 67
CUSTOMER SATISFACTION PROGRAM 18N03-S5

C

D

E

1737DM

FIGURE 45
F

FOAM E

EQUAL LENGTHS

STUD
1737DB FOR
MISSING NUT

FIGURE 46

STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
PLACE COPY HERE
PLACE COPY HERE
PLACE COPY HERE

STUD FOR
MISSING NUT
CPR © 2019 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
3/2019

STUD FOR
MISSING NUT
STUD FOR
MISSING NUT

ATTACHMENT III
PAGE 32 OF 67
CUSTOMER SATISFACTION PROGRAM 18N03-S5

19. Using a clean shop cloth and isopropyl alcohol, clean the handle plunger then using a brush apply a
light film of Motorcraft® XG-16eBay logo low temperature grease to all four sides of the exterior door handle
plunger and to the mechanisms in the areas shown in Figures 47 and 48.

APPLY A LIGHT
FILM OF XG-16eBay logo
GREASE HERE
(ALL FOUR SIDES)
1737BP

FIGURE 47

APPLY A LIGHT
FILM OF XG-16eBay logo
GREASE HERE

FIGURE 48

1737BO

STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
PLACE COPY HERE
PLACE COPY HERE
PLACE COPY HERE

STUD FOR
MISSING NUT
CPR © 2019 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
3/2019

STUD FOR
MISSING NUT
STUD FOR
MISSING NUT

ATTACHMENT III
PAGE 33 OF 67
CUSTOMER SATISFACTION PROGRAM 18N03-S5

20. Apply a bead of Motorcraft® TA-30 silicone sealant to the latch side area of the front door exterior
handle opening making sure that the sealant will overlap with the Foam E on the exterior door handle.
See Figure 49.
NOTE: Proper placement of the Motorcraft® TA-30 silicone sealant is crucial for proper sealing and to
avoid appearance concerns.
NOTE: Driver door shown, passenger door similar.
MOTORCRAFT® TA-30
SILICONE SEALANT
FOAM E

SEALANT NEEDS
TO OVERLAP
FOAM E HERE

FRONT OF
VEHICLE
1737CS

FIGURE 49
21. Remove the bungee cords used to hold the interior and exterior door handle cables up, seat the
rubber grommet and if equipped, reinstall the interior door handle cable retaining clips.
22. Reconnect the exterior door handle cable to the door handle, then lubricate the door handle cable
end with Motorcraft® XG-16eBay logo low temperature grease, as shown in Figure 50.

APPLY XG-16eBay logo
GREASE HERE

STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
PLACE COPY HERE
1737DI

FIGURE 50

PLACE COPY HERE
PLACE COPY HERE

CPR © 2019 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
3/2019

ATTACHMENT III
PAGE 34 OF 67
CUSTOMER SATISFACTION PROGRAM 18N03-S5

23. Install the handle cable wiper clip on the exterior door handle cable end. See Figure 51.

FULLY SEATED

EXTERIOR DOOR
HANDLE CABLE
WIPER CLIP
ORIENTATION

1903M

FIGURE 51
24. Reinstall the front exterior door handles. Please follow the WSM procedures in Section 501-14.
NOTICE: Reinstall the exterior door handle cable and retaining clips in the original factory
position.
25. Clean any excessive silicone around the exterior door handle perimeter with isopropyl alcohol,
Q-tips® and a clean shop cloth to avoid appearance concerns.
26. Determine next steps based on vehicle and cab configuration.


For all Regular Cab vehicles, F-150 Super Cab vehicles without safety recall 17S33 open, and all
F-250-F-550 Super Cab vehicles, the repair is complete.
For all Crew Cab vehicles, proceed to the Rear Door Service Procedure (Page 35).
For F-150 Super Cab vehicles with safety recall 17S33 open, proceed to the Rear DoorSTUD
LowerFOR

Latch Water Shield Kit Installation Procedure (Page 64).
MISSING NUT
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
PLACE COPY HERE
PLACE COPY HERE
PLACE COPY HERE

CPR © 2019 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
3/2019

ATTACHMENT III
PAGE 35 OF 67
CUSTOMER SATISFACTION PROGRAM 18N03-S5

Rear Door Service Procedure (Crew Cab Vehicles)
1. Is safety recall 17S33 open?
Yes - Proceed to the Rear Door Latch Water Shield Kit Installation Procedure
(Crew Cab Vehicles).
No - Proceed to the Rear Door Glass Run and Belt Moulding Sealing Procedure
(Crew Cab Vehicles). (Page 39)

Rear Door Latch Water Shield Kit Installation Procedure (Crew Cab Vehicles With Safety
Recall 17S33 Open)
NOTE: This procedure uses a different door latch water shield attachment procedure than what
was previously used in TSB 16-0155. Do not attempt to use TSB parts to perform this
procedure.
NOTE: Procedure to be performed on both rear doors.
NOTE: The window must be in the closed (up) position when performing this procedure.
NOTICE: Do not allow the door trim panel or exterior door handle to hang by the door handle
cables or damage to the cable and door may occur.
1. Remove the exterior rear door handles. Please follow the WSM procedures in Section 501-14.
NOTE: The interior grab handle cover clips can be reused for this repair. Only replace if damaged.
2. Remove the lock rod assembly from the rear door latch. See Figure 52.
• Use the male end of a 1/4" extension to spread apart the lock rod retainer and remove the rod
from the door latch.
NOTE: Driver door latch shown, passenger door latch similar.

1737C

FIGURE 52
CPR © 2019 FORDeBay logo MOTOR COMPANY
DEARBORN, MICHIGAN 48121
3/2019

ATTACHMENT III
PAGE 36 OF 67
CUSTOMER SATISFACTION PROGRAM 18N03-S5

3. Remove and discard the rubber drain plug and clean any obstructions, debris, foreign material and
residual water from all of the door drain holes using compressed air and a plastic trim tool.
See Figure 53.
NOTE: Front passenger door shown, all doors similar.

RUBBER DRAIN
HOLE PLUG

DOOR DRAIN HOLES

1903P

FIGURE 53
4. Using compressed air, blow out any debris or residual water from the door latch assembly, exterior
door handle mechanism and cables for thirty seconds. Blow drying with compressed air for thirty
seconds is critical to remove as much moisture as possible. See Figure 54.
NOTE: Driver door latch shown, passenger door latch similar.

BLOW OFF DOOR
LATCH AREA FROM
INTERIOR DOOR
OPENING
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT

BLOW OFF DOOR
LATCH AREA FROM
DOOR HANDLE
OPENING

FIGURE 54

STUD FOR
MISSING NUT
1737AN HERE
PLACE COPY

PLACE COPY HERE
PLACE COPY HERE

CPR © 2019 FORDeBay logo MOTOR COMPANY
DEARBORN, MICHIGAN 48121
3/2019

ATTACHMENT III
PAGE 37 OF 67
CUSTOMER SATISFACTION PROGRAM 18N03-S5

5. Install the door latch water shield into position. See Figure 55.
NOTE: The water shield is properly installed when the latch cable is fitted in the notch of the water shield
and the fastener holes align.
6. Install the new screws into the top and bottom holes of the shield. See Figure 55.
NOTE: Driver door latch shown, passenger door latch similar.

FRONT OF
VEHICLE

FRONT OF
VEHICLE

1737E

FIGURE 55
7. Refer to Figure 56 to determine if the door latch is equipped with the new style lock rod.
Is the door latch equipped with the new style lock rod or manual locks?
Yes - Reinstall the lock rod if equipped and proceed to the Rear Door Glass Run and Belt
Moulding Sealing Procedure (Page 39).
No - Proceed to Step 8.
OLD STYLE LOCK ROD

STUD FOR
MISSING NUT
NEW STYLE LOCK ROD
CPR © 2019 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
3/2019

FIGURE 56

1737N

PLACE COPY HERE
PLACE COPY HERE
PLACE COPY HERE

ATTACHMENT III
PAGE 38 OF 67
CUSTOMER SATISFACTION PROGRAM 18N03-S5

8. Lock rod replacement procedure. See Figure 57.
NOTE: If a replacement lock rod already has a button and grommet installed, transfer of the
components is not required.
a.
b.

c.
d.
e.

Transfer the grommet, sleeve and button from the original lock rod to the new lock rod.
Apply a bead of Motorcraft® Instant Gel Adhesive TA-19-C or equivalent to the lock rod
prior to threading the button onto the new lock rod.
When threading the button onto the new lock rod, stop threading when some resistance is met.
Ensure both rear lock rod buttons are installed at similar heights.
Reinstall the lock rod.

NOTE: Driver door latch shown, passenger door latch similar.

BUTTON TO BE
TRANSFERRED

GROMMET TO BE
TRANSFERRED

AREA TO APPLY
ADHESIVE

1737DO

FIGURE 57
9. Proceed to the Rear Door Glass Run and Belt Moulding Sealing Procedure (Page 39).

STUD FOR
MISSING NUT
STUD FOR
MISSING NUT

CPR © 2019 FORDeBay logo MOTOR COMPANY
DEARBORN, MICHIGAN 48121
3/2019

STUD FOR
MISSING NUT
PLACE COPY HERE
PLACE COPY HERE

ATTACHMENT III
PAGE 39 OF 67
CUSTOMER SATISFACTION PROGRAM 18N03-S5

Rear Door Glass Run and Belt Moulding Sealing Procedure (Crew Cab Vehicles)
Complete Rear Door Part Kit
FOAM H
DRIVER
SIDE
FOAM J

DOOR GLASS
RUN FUNNELS
(132MM FUNNEL
WINGS)

PASSENGER
SIDE
FOAM J

FOAM K

FOAM I

FOAM L

FOAM N
FOAM
TAPE 1

FOAM
TAPE 2

1737BR

FIGURE 58
NOTE: The parts being installed in this procedure are not labeled. Refer to Figure 58 for component
identification.

STUD FOR
MISSING NUT

CPR © 2019 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
3/2019

STUD FOR
MISSING NUT

PLACE COPY HERE

ATTACHMENT III
PAGE 40 OF 67
CUSTOMER SATISFACTION PROGRAM 18N03-S5

Rear Door Glass Run and Belt Moulding Sealing Components
NOTE: Procedure to be performed on both rear doors.

FOAM H

FOAM N

1737DP

FIGURE 59
1. If water shield kit installation was not necessary, remove and discard the rubber drain plug and
clean any obstructions, debris, foreign material and residual water from all of the door drain holes
using compressed air and a plastic trim tool. See Figure 60.
NOTE: Front passenger door shown, all doors similar.

STUD FOR
MISSING NUT
RUBBER DRAIN
HOLE PLUG

STUD FOR
MISSING NUT
STUD FOR
MISSING NUT

DOOR DRAIN HOLES

FIGURE 60

1903P
PLACE
COPY HERE

PLACE COPY HERE
PLACE COPY HERE

CPR © 2019 FORDeBay logo MOTOR COMPANY
DEARBORN, MICHIGAN 48121
3/2019

ATTACHMENT III
PAGE 41 OF 67
CUSTOMER SATISFACTION PROGRAM 18N03-S5

2. If not previously performed, use compressed air and blow out any debris or residual water from the
door latch assembly, exterior door handle mechanism and cables for thirty seconds. Blow drying with
compressed air for thirty seconds is critical to remove as much moisture as possible. See Figure 61.
NOTE: Driver door latch shown, passenger door latch similar.

BLOW OFF DOOR
LATCH AREA FROM
INTERIOR DOOR
OPENING

BLOW OFF DOOR
LATCH AREA FROM
DOOR HANDLE
OPENING

1737AN

FIGURE 61
3. Position the rear door window glass down.
4. Remove the rear door inner belt moulding and position aside the latch side of the door glass top run.
See Figure 62.

REAR DOOR
GLASS TOP RUN
INNER BELT
MOULDING

STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
1737AF

FIGURE 62

STUD FOR
MISSING NUT
PLACE COPY HERE
PLACE COPY HERE
PLACE COPY HERE

CPR © 2019 FORD MOTOR COMPANY
DEARBORN, MICHIGAN 48121
3/2019

ATTACHMENT III
PAGE 42 OF 67
CUSTOMER SATISFACTION PROGRAM 18N03-S5

5. If present, remove and discard the foam on the door outer belt moulding at the location shown in
Figure 63.

1737CT

FIGURE 63
6. Clean the highlighted area of the outer belt moulding with isopropyl alcohol and a clean shop cloth.
See Figure 64.
NOTE: Make sure to clean past the second clip.

SECOND CLIP
LOCATION

FIRST CLIP
LOCATION

STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
STUD FOR
MISSING NUT
1737CU

PLACE COPY HERE

FIGURE 64

PLACE COPY HERE
PLACE COPY HERE

CPR © 2019 FORDeBay logo MOTOR COMPANY
DEARBORN, MICHIGAN 48121
3/2019

ATTACHMENT III
PAGE 43 OF 67
CUSTOMER SATISFACTION PROGRAM 18N03-S5

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TSB/Document ID: 18N03-S5

Replacement Service Bulletin Number:

MFR Communication Date: 2019-03-20

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STRUCTURE

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