NHTSA ID Number: 10156288
Manufacturer Communication Number: ST-227-2018-08-1
TSB/Document Date: 2019-04-01
Summary
Road Force wheel balancing is the proper tool for diagnosing and repairing such issues and all of our retailers need to be prepared for these issues.
VOLVO
CAR
SERVICE AND PARTS BUSINESS
Special Tools Bulletin
TITLE:
Road Force Elite Wheel Balancer
NO:
227
ISSUE DATE:
CAR MARKET:
2018-06-19
STATUS DATE:
United States and
Canada
2018-08-16
Page 1 of 4
“Right first time in Time”
As Volvo Sales and Service volumes increase and our vehicles increase in value and complexity, it
is important that our service facilities keep pace with customer expectations. In order to meet this
challenge it is essential that our Retail Partners have the proper Volvo recommended shop equipment
needed to properly diagnose and repair vehicles the first time every time.
This statement comes into focus and currently relevant as it pertains to tire and wheel vibration
concerns. Many of the customer concerns relating to tire vibration could be corrected with the use of a
high quality Road Force Tire and wheel balancing machine.
RFE Videos:
Title: Why Do We Balance Wheels - Understanding Road Force
http://www.volvotechinfo.com/index.cfm/u/8z5x3g/
Title: Road Force® Elite Diagnostic Wheel Balancer from Hunter Engineering
http://www.volvotechinfo.com/index.cfm/u/3omfx3/
It is essential that all Volvo Retailers have a Road Force Elite Balancer, or a machine with equivalent
specifications, in their Volvo Service Shop.
The Hunter 1-RFE03-VO, 1-RFE13-VO or 1-RFE33-VO Road Force balancers can be purchased from
the Volvo Shop Equipment program. At a minimum, the base unit 1-RFE03-VO should be considered a
required piece of equipment for every Volvo Retailer.
Units in operation that apply a roller force less than 1250 lbs do not meet the technical
requirements needed to properly balance current wheel and tire combinations. In the Hunter
example, GS9712 (Generations 1 & 2) are considered obsolete.
http://volvodealersolutions.com/
Service
Personnel:
Read and
initial
SERVICE
MANAGER
PARTS
MANAGER
WORKSHOP
FOREMAN
SERVICE TECHNICIANS
Produced in the USA and available as an electronic document. Hard copy documents are printed in USA on recycled paper containing
a minimum of 50% wastepaper and 10% post-consumer waste.
© 2018 VOLVO CAR USA, LLC
Special Tools Bulletin 227
Orders placed through the Volvo Dealer Equipment program can be charged against the Retailer
Parts Statement (U.S. Dealers only).
Volvo Hunter Balancer
Volvo Dealer Equipment, in partnership with Bosch Automove Service Soluons and Hunter Engineering,
is happy to provide you with the following opons on a required Road Force balancer package essenal
in providing a quality service experience to the Volvo customer.
1)
2)
3)
4)
REF03 Road Force Balancer w Printer
RFE13 Road Force Balancer w Printer and Wheel Li‡
RFE33 Road Force Balancer w Printer, Wheel Li‡ and SpeedClamp
Oponal Universal Flange Plate
Balancer 1-RFE03-VO
Descripon / Specificaons
Road Force Elite with TDC Laser
System, and Ink Jet Printer with
storage
Technical
Tire diameter
Tire width
Weight approx.
Rim diameter
Rim width
Power supply
Dimensions (L x W x H)
Balancing speed
Page 2 of 4
40”
20”
794 lbs
10-30 inch
1.5-20.5 inch
196-253V, 10 amp, 50/60 Hz, 1
ph (Power cable includes:
NEMA 20 amp plug, L6-20P)
V/Hz/A
L x 65 x 70
300 rpm
2018-08-16
Special Tools Bulletin 227
Balancer 1-RFE13-VO
Descripon / Specificaons
Road Force Elite with Wheel Li
System, TDC Laser System, and
Ink Jet Printer with storage
Technical
Tire diameter
Tire width
Weight approx.
Rim diameter
Rim width
Power supply
Dimensions (L x W x H)
Balancing speed
Balancer 1-RFE33-VO
40 inch
20 inch
794 lbs
10-30 inch
1.5-20.5 inch
196-253V, 10 amp, 50/60 Hz, 1
ph (Power cable includes:
NEMA 20 amp plug, L6-20P)
L x 65 x 70 inch
300 rpm
Descripon / Specificaons
Road Force Elite with Wheel
Li System and SpeedClamp
System. TDC Laser System,
and Ink Jet Printer with
storage
Technical
Tire diameter
Tire width
Weight approx.
Rim diameter
Rim width
Power supply
Dimensions (L x W x H)
Balancing speed
2018-08-16
40 inch
20 inch
794 lbs
10-30 inch
1.5-20.5 inch
196-253V, 10 amp, 50/60 Hz,
1 ph (Power cable includes:
NEMA 20 amp plug, L6-20P)
L x 65 x 70 inch
300 rpm
Page 3 of 4
Special Tools Bulletin 227
Universal
Flange Plate
Kit
Descripon / Specificaons
1-20-1839-1VO
Page 4 of 4
2018-08-16
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TSB/Document ID: ST-227-2018-08-1
Replacement Service Bulletin Number:
MFR Communication Date: 2018-08-18
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: TIRES
MFR Component System:
MFR Component Subsystem:
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