Volume 247 - February 2019

GROUP 13 - Fuel

Vehicle Technical Info . . . . . . . page 1

TIN-19-13-001: STORED DTCs (INCLUDING
P0657) IN EXTREMELY COLD AMBIENT
TEMPERATURES — 2018-19 Eclipse Cross.

Training News . . . . . . . . . . . . . . page 7
Techline Information . . . . . . . . page 8
MEDIC Information . . . . . . . . . . page 8

TIN-19-13-001 was released recently and
states:

Bulletin Review . . . . . . . . . . . . . page 8

“Some dealers have reported customer
stated concerns of a lack of throttle response
at initial start-up with CEL (Check Engine
light)
illumination
when
ambient
temperatures are extremely cold. These
vehicles have been repaired in various ways
including replacement of the throttle body
assembly or the TAC (Throttle Actuator
Control) relay and finally, just allowing the
vehicle to sit in the shop/garage for a period
of time. MMNA is suggesting that dealers
replace the TAC relay (8627A049) in order to
address this concern. Replacing any other
components is unnecessary. Please follow
the guidelines below when addressing this
type of concern.

Be sure to read the important article
“TAKATA AIR BAG VIDEO & QUIZ,” in Group
60 on page 3 in this Tech Talk.

GROUP 00 - General
DTC, FREEZE FRAME, AND SUPERSCREEN
DOCUMENTATION REQUIREMENTS —
All Models and Years.
As a reminder, ALL repairs that involve an
illuminated Service Light for any vehicle
system require supporting documentation of
the DTC(s) and Freeze Frame data (if available)
from the Multi-Use Tester (MUT), as well as a
print-out of the Vehicle Information Screen
(Superscreen). Refer to Warranty Bulletin WB
2019-003 for additional details. This bulletin is
available on the MDL, under service /
warranty central / 12. Warranty Bulletins.
It is also reprinted later in this Tech Talk.

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1) Customer states vehicle lacks throttle
response upon initial start-up and has the
CEL illuminated.
2) Dealer confirms the presence of CEL
illumination and retrieves DTC(s).
3) DTC(s) active/stored in ECM is P0657 (other
DTCs may be present at the time of
inspection)
4) Replace TAC relay with part number
8627A049
5) Perform “Read and Erase” function in the
Scan Tool and return the vehicle to the
customer.”

GROUP 13 - Fuel and
GROUP 15 - Intake & Exhaust and
GROUP 17 - Engine & Emission Control

The Questionnaire for each model can be
found on MDL > service > service tech
resources > Service Related Items >
Worksheets, Questionnaires, Job Aids >
Questionnaires (or click the “Worksheets,
Questionnaires, Job Aids” button on the
Techline home page). (Also reprinted later in
this Tech Talk.)

DTC P0171 - FUEL TRIM 1 TOO LEAN —
2013-15 Outlander Sport/RVR.
When DTC P0171 is present, first confirm that
the EGR valve, gaskets and hardware are not
leaking. The Air Inlet Manifold and gasket are
possible causes but should be the secondary
consideration. Air Cleaner Air Flow Sensors
and O2 Sensors are not likely to be the cause
of DTC P0171.

3. Please select the correct questionnaire by
model:

GROUP 37 - Steering
TIN-19-37-001: PHOTO REQUIRED
CONDITION (PRC) FOR VEHICLE
PULLING/DRIFTING AND STEERING WHEEL
OFF-CENTER CONCERNS - REVISED —
2018-19 Eclipse Cross, 2014-2019 Mirage,
2017-2019 Mirage G4, 2014-2019 Outlander,
2018-2019 Outlander PHEV, 2016-2019
Outlander Sport.

Steering Alignment: 2018-2019 Eclipse
Cross

Steering Alignment: 2014-2019 Mirage

Steering Alignment: 2017-2019 Mirage G4

Steering Alignment: 2014-2019 Outlander

Steering Alignment: 2018-2019 Outlander
PHEV

Steering Alignment: 2016-2019 Outlander
Sport

4. In the PRC select the category “STEER &
ALIGN QUESTIONNAIRES.”
Also, the steering alignment questionnaire
requires additional checks which need to be
performed. Please refer to the questionnaire
for specific instructions.

TIN-19-37-001 was released recently and
states:
“When performing a wheel alignment check
and adjustment on an affected vehicle with a
customer concern of pulling/drifting and/or
steering wheel off-center concerns (while
under warranty), dealers are REQUIRED to
complete the following instructions prior to
submitting a warranty claim.

NOTE: Photos must be posted on the PRC
BEFORE entering the related Warranty claim.

Please select appropriate Labor Operation
Code(s) from the list below: “

On the affected vehicles listed above, the
information below MUST be entered into the
Photo Required Condition & Pre-Approval
Center (PRC).

Labor Operation Code
Model

Front

2014-19 Mirage

NOTE: If the required documentation is not
included in the PRC entry, then the claim is
subject to debit.

2017-19 Mirage G4

1. Clear and focused photos or PDF of the (1)
Before and (2) After alignment readings.

2014-19 Outlander

2018-19 Eclipse
Cross
2018-19 Outlander
PHEV

2. Clear and focused photos or PDF of the
completed alignment questionnaire found on
the MDL. All questions on the questionnaire
must be completely filled in.

2016-19 Outlander
Sport

2

Rear

N/A
37101040
OR
37604040
34000091

STEERING ALIGNMENT QUESTIONNAIRES
AVAILABLE (FOR USE WITH TIN-19-37-001)
— 2018-19 Eclipse Cross, 2014-2019 Mirage,
2017-2019 Mirage G4, 2014-2019 Outlander,
2018-2019 Outlander PHEV, 2016-2019
Outlander Sport.
As
described
in
TIN-19-37-001,
questionnaires are available on MDL (MDL >
service > service tech resources > Service
Related Items > Worksheets, Questionnaires,
Job Aids > Questionnaires; or via the
“Worksheets, Questionnaires, Job Aids”
button on the Techline home page). These
completed questionnaires are required to be
uploaded to the PRC when submitting
warranty claims for the models below. (See
TIN-19-37-001 for more details on all
requirements.)

Steering Alignment: 2018-2019 Eclipse
Cross
Steering Alignment: 2014-2019 Mirage
Steering Alignment: 2017-2019 Mirage G4
Steering Alignment: 2014-2019 Outlander
Steering Alignment: 2018-2019 Outlander
PHEV
Steering Alignment: 2016-2019 Outlander
Sport

GROUP 60 - Recalls
TAKATA AIR BAG VIDEO & QUIZ —
2012-17 i-MiEV, 2004-07 Lancer, Lancer
Evolution, Lancer Sportback, and 2006-09
Raider.
On November 27, 2018, a dealer letter was
sent to all dealers and states:
“Earlier this month, we posted a very
important message on the Mitsubishi Dealer
Link, from our President and CEO, Fred Diaz,
regarding the Takata Air Bag Recall. First
announced in 2014, it is by far the largest
safety recall ever conducted by the
automotive industry.
In the video, Mr. Diaz talks about the Takata
Air Bag recall, the steps we have taken, and
the progress we have made as a company. If
you haven't done so already, please take a
moment to view this video.

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Starting November 27th, 2018, we've added
this video to the Mitsubishi Academy website
along with a Takata Air Bag Video quiz. You
can access the Academy website on the MDL.
The course code is TABV. We encourage
everyone at the dealership to watch this
video and then complete the quiz as soon as
possible.
Our mission is to account for 100% of
Mitsubishi vehicles affected by the Takata
recall by the end of 2019. To achieve this goal,
it will require teamwork between all of us at
MMNA and our dealers. With the Takata recall
information provided in this video and the
subsequent quiz, we can help to increase
consumer awareness and get these
dangerous inflators removed from all
affected Mitsubishi vehicles.
Check with your District Parts and Service
Manager for your individual dealership Takata
completion percentage. If you are not at a
100% completion, please ensure you and your
staff are doing everything possible to take
care of these vehicles when they are at your
dealer. Start by having your service team
check for open recalls in the Vehicle Inquiry
Superscreen for all vehicles coming through
the service drive.
Develop a Takata action plan at your
dealership – your DPSM can assist with
building a plan. Conduct a service meeting,
including technicians, to review your
dealership performance. By taking these
simple, necessary steps, we will increase our
Takata recall completions.
Thank you in advance for your immediate
attention. Should you have any questions,
please do not hesitate to contact your District
Parts and Service Manager.“

NOTE: All dealership staff are encouraged to
watch this video and complete the quiz as soon
as possible.
Log on to Mitsubishi Academy, and search for
Course Code TABV.

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The Warranty Bulletin below is referenced in an article on page 1 of this Tech Talk.

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The questionnaires below are referenced in an article on page 2 of this Tech Talk.

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Technical Training Schedule
March - April 2019
Always check MDL for schedule updates. Since Mobile Training does not appear on the calendars below,
contact your District Parts & Service Manager for information about Mobile Training in your area.
NORTHEAST REGION
New Jersey Technical Training Center

SOUTHEAST REGION
Atlanta Technical Training Center

CENTRAL REGION
Bloomington/Normal, IL Technical Training Center

CENTRAL REGION
Dallas Technical Training Center

WEST REGION
California Technical Training Center

The first quarter technical quiz (TQ0119) became available on 1/1/2019 and will continue through midnight
3/31/2019. Successful completion of the technical quizzes are required for Service Technicians who wish to
obtain or maintain DiamondPro Certification.

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HOURS OF OPERATION:
Monday — Friday 6:30 am - 3:30 pm
Pacific Time
Techline is closed every other THURSDAY
9:30 - 10:30 A.M. (PST) for a staff meeting.

HOURS OF OPERATION:
Monday — Friday 7:00 am - 4:00 pm
Pacific Time
MEDIC Hotline will assist with MEDIC &
Scan Tool hardware or software issues.

Since Tech Talk 246 the following
bulletins have been released.
2019 Technical Service Bulletins, Safety Recalls, & Service Campaigns
Date Posted

Publication
Number

Publication Title

Applicable Models

1/24/2019

TSB-19-14-001

Water Pump Coolant Leakage: Inspection
Procedure

All models

1/24/2019

TSB-19-35-002

Knocking Sound From Rear Disc Brakes

2014-19 Outlander, 2018-19 Outlander
PHEV, 2011-19 Outlander Sport/RVR

2/7/2019

TSB-19-27-001

Corrections to AWD Rear Axle Hub Assembly
Removal & Installation Procedure - SMR

2017 Outlander

2/7/2019

TSB-19-37-001

Addition of Tie Rod End Ball Joint Dust Cover
Replacement - SMR

2008-14 Lancer, 2008-15 Lancer Evolution,
2009-14 Lancer Sportback, 2007-12
Outlander

2/7/2019

TSB-19-37-002

Updates to Tie Rod End Ball Joint Dust Cover
Replacement - SMR

2011-16 Lancer, Lancer Sportback

2/7/2019

TSB-19-52B-001

Updates to Removal & Installation of Seat
Belts With Pre-Tensioner - SMR

2014, 2015, 2017 Mirage, 2017 Mirage G4

2/14/2019

TSB-19-11-001

Correction to Fuel injector (High Pressure)
Removal & Installation - SMR

2018 Eclipse Cross

2/14/2019

TSB-19-13-001

Correction to Fuel Injector (High Pressure)
Assembly Installation - SMR

2018 Eclipse Cross

2/14/2019

TSB-19-52B-002

Additional Supplemental Restraint System
(SRS) Service Precaution - SMR

2016 i-MiEV

2/14/2019

TSB-19-52B-003

DTC B1616 Diagnosis Added - SMR

2014-15 Mirage

2/21/2019

TSB-19-13-002

Engine Stalling in Cold Conditions with
Specific Operations

2018-19 Eclipse Cross

2/21/2019

TSB-19-33-003

Updates to Lower Arm Ball Joint Dust Cover
Replacement - SMR

2014-18 Mirage, 2017-18 Mirage G4

2/21/2019

TSB-19-54-001

Quick Charging with ABB Quick Charger Stops
Due to Isolation Error

2018-19 Outlander PHEV

2/21/2019

TSB-19-54-002

Fuel Remaining Display Incorrect After Filling
Tank

2018-19 Eclipse Cross

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Since Tech Talk 246 the following
TINs/ATINs have been released.
2019 Technical Information Notices, Advance Technical Information Notices
Date Posted

Publication
Number

Publication Title

Applicable Models

1/31/2019

TIN-19-13-001

Stored DTCs (including P0657) in Extremely
Cold Ambient Temperatures

2018-19 Eclipse Cross

2/25/2019

TIN-19-37-001

Photo Required Condition (PRC) for Vehicle
Pulling/Drifting and Steering Wheel
Off-Center Concerns - Revised

2018-19 Eclipse Cross, 2014-2019 Mirage,
2017-2019 Mirage G4, 2014-2019
Outlander, 2018-2019 Outlander PHEV,
2016-2019 Outlander Sport

2019 Mitsubishi Motors North America, Inc.
The information contained in this bulletin is subject to change. For the latest version of this document, go to the
Mitsubishi Dealer Link, MEDIC, or the Mitsubishi Service Information website (www.mitsubishitechinfo.com).

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