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NHTSA ID Number: 10154697

Manufacturer Communication Number: sb-2019-03

TSB/Document Date: 2019-03-18


Summary

Inoperative Bluetooth functionality of an EvoraeBay logo 400 head unit microphone


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TSB/Document ID: sb-2019-03

Replacement Service Bulletin Number:

MFR Communication Date: 2019-02-19

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT

MFR Component System:

MFR Component Subsystem:


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CARS
Date: 19.02.2019

Model: EvoraeBay logo 400 Models Fitted
with Alpine Head Units

Number: 2019/03

Copy files should be maintained by:


Service Reception
LotuseBay logo Technicians


Service Manager

[Text
here].
[Text
here].

Parts Manager








TITLE:



[Next
para
spacing]
[Next
para
spacing]
Potential
reason
for inoperative Bluetooth functionality of an EvoraeBay logo 400 head unit microphone.




Yours
sincerely
/ Kind
regards,
(Delete
as as
appropriate)
Yours
sincerely
/ Kind
regards,
(Delete
appropriate)
REASON:
Both the hands-free microphone and iPod video input cables use similar auxiliary input ‘Jack’ type connectors. Both cables are connected into corresponding auxiliary ports (or flyleads dependant upon the
model type of unit fitted) located in the rear of the radio head unit.
[Name]
– [Title]
[Name]
– [Title]





[name]@lotuscars.com
[name]@lotuscars.com

CLASS 4

LOTUSeBay logo
CARS
LIMITED



Because
the
connectors
for both leads are visually similar in
shape and size
it is
possible that both the


LOTUSeBay logo
CARS
LIMITED
T +44
(0)1953
[######]
M
+44
(0)[####
######]
microphone
and
iPod
connectors
could
be
accidentally
fitted
into
each
others
dedicated
auxiliary ports.
T +44 (0)1953 [######] M +44 (0)[#### ######]

ACTION:
It is recommended in the first instance to partially withdraw the head unit from the dashboard fascia




(refer
to service notes
section MH.6
for further information) and
confirm the
correct
fitment of all auxil
 
  


iary leads if investigating the hands-free phone operation of an EvoraeBay logo Alpine head unit where
either the
 
 
 

 
Bluetooth functionality is non-functioning or the microphone does not appear to be working.












USB Connector

USB Connector



























 


 





iPod Video



Input
 




Connector




Microphone

Connector











iPod Video
Input


Connector

Microphone
Connector





















Correct Microphone Connection
Incorrect
Microphone Connection 





This schematic illustrates the correct and incorrect connection points for the microphone and iPod video

input cables for the Alpine INE-W940 (layout and connection
points for other units by model
and ap

plicable market will vary).














 
 
 

 

EN





Note: The installation manuals containing connection schematics for many of the Alpine head units are

available to view and download directly from the Alpine websites.











operating
satisfactorily,
then
92-EN92
-EN no further action is required.
-EN
92-ENIf the Bluetooth functionality is now 92


CHARGES:



No warranty charges are associated with the contents of this bulletin.










































Ends.
















1


Bestseller No. 1
iCarsoft Bidirectional Scan Tool, CR Max OBD2 Diagnostic Scanner for All Vehicles, Full System 49 Resets+46 Extra Services, 40000+Active Tests,ECU Coding, Battery Registration, Oil Reset/ABS,CAN FD
  • WHY CHOOSE THE 2025 CR MAX -Upgrade the latest diagnostic capabilities for all vehicles after 1996: upgrade to 49+maintenance services; 46 extra specific functions; real all systems/all control modules diagnose; over 40K+ bidirectional actuation tests for diagnosing all control moduels of cars; Powerful full OBD2 Functions; built-in ECU Coding for BMWeBay logo/ AudieBay logo/ VWeBay logo/ RollsRoyce; Fr ee V.A.G Guide Function; Battery retistration for new battery adaptation and more. It covers all vehicle diagnostic services and some special professional vehicle maintenance servces, assists you to do home DIY vehicle maintenance or car repair as a pro technician.
  • NEWEST IN INNOVATION FULL OBD2 SERVICES- iCarsoft auto car diagnostic scanner compatible with CAN-FD, CR MAX can do it all-reads and clears trouble codes, ALL SYSTEM DIAGNOSIS such as engine, transmission, ABS and airbag etc. CR MAX code reader for all cars can perform I/M Readiness, Live Data, Freeze Frame, Vehicle Information, Monitor Test, On-Board Monitor, E vap System Test,O2 Sensor Test,DTC Library Lookup,etc. (Warm Tips: If you car is after 2023,please contact us for compatibility; 3. It comes with 16PIN OBD2 diagnostic adapter, please check your car diagnostic socket if it is 16pin socket, if your car is 14pin diagnostic socket please contact us for the solution.)
  • 49 RESET+ 46 SERVICES- Performs: Oil Reset, EPB,SAS,Throttle, D-P - F, Battery, ABS, Injector, TPMS, Suspension, AC, Head Lamp, Body Stablity, Engine, Tramsmission, Airbag, Seat, Door-Win-Roof, Fuel Pump, Door, E-G- R.+21 NEWEST SERVICES( Need update scanner)-AdBlue, Clutch, Crankshaft, High Voltage BatteryeBay logo, Cruise Control, NO xSensor, Rain Sensor, Stop And Start, Turbocharger, Head Up Display, Radar Camera, Vehicle Setup, Cyliner Misfire Check,Speedlimitassist, ControlUnitReset,OxygenSensor, Seatbelt. Extra 46+ extra services based on car brand.(Tips: Quantity of reset/ calibration fucitons are based on car system that your vehicle model has)
  • REVOLUTIONARY 40000+BIDIRECTIONAL ACTIVE TESTS: Upgraded CR Max scanner equip with numberous of actuational test items for covering all available vehicle control modules, no longer only do simple light test or window test like other scanners, performs hardware modules test and software control modules test for checking car units or new updated control moduels work well or not after maintenance/ repair/ re-installation/ control system updated (Example for Benz- Roller Sun Blind test; Backup Camera test ;Self-test; EPB test; Transport Mode test;Boost Pressure Positioner test; Fuel Pump test; AND MORE!!).(Warm tip: The available test items are based on control modules your car has)
  • ECU CODING+ BATTERY REGISTRATION- Powerful ECU Coding service for BMWeBay logo/MINIeBay logo/RollsRoyce / AudieBay logo/VWeBay logo/Seat/Skoda/BentleyeBay logo/BugattieBay logo/LamborghinieBay logo, Improves Engine Power Performance and Optimizes Fuel Efficiency and Match New Hardware Unit to car and Customized a comfortable Driving Modes and Fixes & Updates Original Software Bug. The battery test function for checking car battery health, perform battery reset (BMS ) for replacing a damaged or aging car battery with a new one and register new battery to car ECU
SaleBestseller No. 2
iCarsoft Auto Diagnostic Scanner POR V2.0
  • Scanner POR V2.0 with all obd2 services
  • Do the scanning for engine
  • Support OBDII/EOBD Ten Modes of Operation
SaleBestseller No. 3
iCarsoft Bidirectional Diagnostic Tool for Most Mercedes-Benz/Sprinter/Smart from 1996-2023 MB V3.0 2026 Version Up to 38 Service Full System OBD2 Scanner All Test AutoVIN Battery Test Free Update
  • 【Designed for Most Mercedes-BenzeBay logo, SprintereBay logo and Smart from 1996-2023】As every car model of Benz has its-owned specific car system and ECUs, not all models are equipped with a complete vehicle ECU, which may cause the scanner to be unable to perform all listed reset services on some models, or even completely incompatible. Like For SprintereBay logo's newer models, it support diagnostic functions only, lacking support for specialized service functions.. So please tell us the car's VIN and required service before purchase for compatibility check. You may also refer to the instructions in the eighth image of the main product photos to perform your inquiry.
  • 【Up to 38 Reset Services】MB V3.0 2026 Version diagnostic tool performs Up to 38 maintenance services - Oil Rest , SAS, EPB, ETC, D-P-F, TPMS, ABS, Suspension, Air Conditioner, Head Lamp, Body Stability, Engine Control, Seat, Fuel Pump, Air-Filter, Engine Idle, Door, Im-mo-bilizer, Injector Coding, Transmission Control, Miscellaneous, Adblue, BMS, Cluth, Water Pump, NOxSensor, Rain/Light Sensor, Start/Stop, Radar/Camera, Cylinder Shutoff Test, Speed Limit Assist, Control Unit Reset, Oxygen Sensor, Seat Belt, Cruise Control System, Turbocharger, Crankshaft, Language Setting and etc. (Tips: Please update the software after receiving the product to obtain new service functions)
  • 【OE-Level All System OBD2 Scanner】iCarsoft MB V3.0 (2026 Version) diagnostic scanner offers comprehensive OBDII services, allowing you to quickly scan all systems, including the Engine, ABS, SAS, SRS, TPMS, TCM, Fuel Pump System, ESP, EPB, EPS, Suspension, SCM, Adaptive Systems, and more. It supports functions such as reading and erasing codes, checking I/M readiness, viewing freeze frame data, performing O2 sensor tests, conducting on-board monitoring, testing the evap system, auto VIN retrieval, and reading both generic and specific codes, as well as DTCs and battery tests.
  • 【Bidirectional Scan Tool】iCarsoft MB V3.0 (2026 Version) Bidirectional scanner supports activate or control a vehicle system or component, allows commanding cars’ modules and receiving info from the ECU to perform active tests on individual components, including EVAP/ABS Motor Pump/Windows/Sunroof and more, to pinpoint fault causes & resolve issues,and allows you to re-learn certain components after making repairs or replacement.
  • 【Real Time Record & Graph View】iCarsoft MB V3.0 (2026 Version) can automatically record vehicle text history and identify vehicle information. Preserve real-time data information. View & Graph Live Data. Support Data Review and Print. Multi-language: English, German, Dutch, Spanish, French and so on. We promise to offer Lifetime updates (Lifetime free Update via PC), and confidence in products. We also provide 1 year warranty + extra lifetime hardware free repair if you need it in the future. We prioritize user experience & strive to meet your expectations. Please do feel free to reach out to us if you have any question or problem about the usage, our tech team will service you in time.

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Last update on 2026-05-12 / Affiliate links / Images from Amazon Product Advertising API


 
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