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NHTSA ID Number: 10154546

Manufacturer Communication Number: 19-BD-001H

TSB/Document Date: 2019-03-18


Summary

This bulletin provides the procedure to repair the panoramic sunroof creaking noise originating from the panoramic moving glass assembly.


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TSB/Document ID: 19-BD-001H

Replacement Service Bulletin Number:

MFR Communication Date: 2019-02-05

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: VISIBILITY:SUN/MOON ROOF ASSEMBLY

MFR Component System:

MFR Component Subsystem:


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GROUP

NUMBER

BODY

Technical Service Bulletin
SUBJECT:

19-BD-001H

DATE

MODEL(S)

FEBRUARY, 2019

GENESISeBay logo (DH)

GENESISeBay logo (DH) PANORAMIC SUNROOF NOISE REPAIR

Description: This bulletin provides the procedure to repair the panoramic sunroof creaking noise
originating from the panoramic moving glass assembly.

Applicable Vehicles: Certain 2015 - 2016 MY GenesiseBay logo (DH) equipped with panoramic sunroof.
Parts Information:
PART NAME

FELT PAD

GREASE

FIGURE / PART NUMBER

REMARKS
2EA
(106 X 10 X 0.5mm)

Kluber Lubrication
MicroLube GB 00

Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service
Advisors, Technicians, Body Shop Manager, Fleet Repair

GENESISeBay logo (DH) PANORAMIC SUNROOF NOISE REPAIR

SILICONE OIL

MicroLubrol
Type 200 Fluid Silicone
Oil

LOCTITE 242

1 Vehicle : 2g

ACID BRUSH

Width:10mm /
Length :20mm

PAPER

90 X 50mm

NOTE: Above parts can be purchased on www.Amazon.com or www.ebay.com or a similar online
retailer.
Warranty Information:
Model

Op. Code

GENESISeBay logo
81600F04
(DH)

GENESISeBay logo
81600F05
(DH)

Operation

SILICONE OIL APPLICATION
AND DRIVE TEST

SILICONE OIL APPLICATION
AND DRIVE TEST
AND NOISE REPAIR

Op. Time

Causal Part

Nature
Code

Cause
Code

0.6 M/H

For Causal P/N:
Refer to Parts
Catalog based
on repair
procedure.

Q55

ZZ6

4.2 M/H

For Causal P/N:
Refer to Parts
Catalog based
on repair
procedure.

Q55

ZZ6

NOTE: Claim pays 0.2 M/H for parts purchase, which is included in the Op-Time.

TSB #:19-BD-001H

Page 2 of 23
SUBJECT:

GENESISeBay logo (DH) PANORAMIC SUNROOF NOISE REPAIR

Initial Evaluation
Condition: Noise from
panoramic sunroof area while
1.
driving. (“ticking” or “popping”
noise)

Location: Noise can be heard at
2. the center or rear of the
panoramic sunroof glass.

Confirmation: Noise can be
confirmed by tilting the sunroof
glass up while driving.

3.
->If noise does not occur when
moving glass is tilted up, the TSB
does not apply.

Service Procedure:
Silicone Oil Application:
1.

In some instances, creaking noise can
originate from the door weather strip area
which may be diagnosed as sunroof noise.
To eliminate any noise concerns originating
from the door weather strip, follow the
silicone oil application procedure outlined
below.
Wipe the front primary weather strip (B)
using a clean towel (A).
NOTE:
Wipe the dust/dirt using a wet towel and
then use a dry towel.

TSB #: 19-BD-001H

Page 3 of 23
SUBJECT:

GENESISeBay logo (DH) PANORAMIC SUNROOF NOISE REPAIR

2.

Apply the silicone oil (D) using a brush (G)
to the front sunroof glass molding (C).

3.

Insert a thin paper (F) between the front
sunroof glass molding (C) and rear fixed
glass (E).

CAUTION
Ensure not to damage roof glass
panel.

TSB #:19-BD-001H

Page 4 of 23
SUBJECT:

GENESISeBay logo (DH) PANORAMIC SUNROOF NOISE REPAIR

4.

Insert the brush (G) between the front glass
molding (C) and thin paper (F) to apply the
silicone lubricant.
NOTE:
Apply about 5~7g oil per vehicle.

5.

Apply the silicone oil (D) to the rear moving
glass side similar to the front side
procedure.

6.

Push the sunroof switch (H) and open the
panorama sunroof.

TSB #: 19-BD-001H

Page 5 of 23
SUBJECT:

GENESISeBay logo (DH) PANORAMIC SUNROOF NOISE REPAIR

7.

Using a clean towel (A), wipe all four edges
of the moving glass.
NOTE:
Wipe using a wet towel first and then
use a dry towel.

8.

Check the position of the ‘C’ shape front fix
seal (J).

TSB #:19-BD-001H

Page 6 of 23
SUBJECT:

GENESISeBay logo (DH) PANORAMIC SUNROOF NOISE REPAIR

9.

Using a rag, clean the front and side fixed
seal (J).
NOTE:
Wipe using a wet towel and then use a
dry towel.

10.

Using a rag, clean the front roof side
molding (K).
NOTE
Wipe using a wet towel and then use a
dry towel.

TSB #: 19-BD-001H

Page 7 of 23
SUBJECT:

GENESISeBay logo (DH) PANORAMIC SUNROOF NOISE REPAIR

11.

Clean the moving glass (I) side after tilting
the front glass back side.
NOTE
Wipe using wet towel and then use the
dry towel.

12.

Clean the glass rear molding (L).
NOTE
Wipe using a wet towel and then use a
dry towel.

TSB #:19-BD-001H

Page 8 of 23
SUBJECT:

GENESISeBay logo (DH) PANORAMIC SUNROOF NOISE REPAIR

13.

Apply the silicone oil (D) to all four edges of
the front glass (I).

14.

The silicone oil should be applied to the
surface edge sides for the rear side. Apply
the oil after tilting the moveable glass.

15.

Apply the silicone oil (D) to the ‘C’ shape
front fixed seal (J).
NOTE:
Apply the oil to the flat side of ‘C’ shape
fix seal.

TSB #: 19-BD-001H

Page 9 of 23
SUBJECT:

GENESISeBay logo (DH) PANORAMIC SUNROOF NOISE REPAIR

16.

Apply the silicone oil (D) to the LH/RH side
molding (L).
NOTE:
Apply the oil to the inner side.

NOTE:
For the rear side, apply the oil to the
inner side after tilting.

17.

12


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