North America LLC

Recall Campaign

January 2019
FL783A-M
NHTSA #18V-525
Transport Canada #2018-418
REVISED NOTICE
U.S. and Canadian Dealers: To return excess kit inventory related to this campaign, U.S. dealers must submit a
Parts Authorization Return (PAR) to the Memphis PDC. Canadian dealers must submit a PAR to their facing
PDC. All kits must be in resalable condition. PAR requests must include the original purchase invoice number.
Export Distributors: Excess inventory is not returnable.
The letter notifying U.S. and Canadian vehicle owners is included for your reference.
Please note that the National Traffic and Motor Vehicle Safety Act, as amended (Title 49, United States Code,
Chapter 301), requires the owner’s vehicle(s) be corrected within a reasonable time after parts are available to
you. The Act states that failure to repair a vehicle within 60 days after tender for repair shall be prima facie
evidence of an unreasonable time. However, circumstances of a particular situation may reduce the 60 day
period. Failure to repair a vehicle within a reasonable time can result in either the obligation to (a) replace the
vehicle with an identical or reasonably equivalent vehicle, without charge, or (b) refund the purchase price in
full, less a reasonable allowance for depreciation. The Act further prohibits dealers from selling a vehicle unless
all outstanding recalls are performed. Any lessor is required to send a copy of the recall notification to the
lessee within 10 days. Any subsequent stage manufacturer is required to forward this notice to its distributors
and retail outlets within five working days.

Page 4

Daimler Trucks
North America LLC

Recall Campaign

January 2019
FL783A-M
NHTSA #18V-525
Transport Canada #2018-418
REVISED NOTICE

Copy of Notice to Owners
Subject: Brake Caliper Mounting Bolts
For the Notice to U.S. Customers: This notice is sent to you in accordance with the National Traffic and Motor
Vehicle Safety Act. For the Notice to Canadian Customers: This notice is sent to you in accordance with the
Canadian Motor Vehicle Safety Act.
Daimler Trucks North America LLC (DTNA), on behalf of its Freightliner Trucks Division, has decided that a
defect that relates to motor vehicle safety exists on specific Freightliner 108SD, 114SD, 122SD, Business Class
M2, Cascadia, Columbia, and Coronado vehicles manufactured January 2, 2017, through July 9, 2018, and
equipped with air disc brakes.
On certain vehicles, insufficiently torqued caliper mounting bolts may not provide adequate clamping force
between the brake caliper and brake anchor plate, potentially resulting in reduced brake effectiveness, which
could increase the risk of a crash.
Caliper mounting bolts will be inspected and replaced as needed.
Please contact an authorized Daimler Trucks North America dealer to arrange to have the Recall performed and
to ensure that parts are available at the dealership. To locate an authorized dealer, search online at
www.Daimler-TrucksNorthAmerica.com. On the menu tab, select “Contact,” scroll down to “Find a Dealer,” and
select the appropriate brand. The Recall will take up to four hours, depending on the work needed, and will be
performed at no charge to you.
You may be liable for any progressive damage that results from your failure to complete the Recall within a
reasonable time after receiving notification.
If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall
Notification, please return the notification to the Warranty Campaigns Department with any information you can
furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that
you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law
requires that you forward this notice to your distributors and retail outlets within five working days. If you have
paid to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement.
Please see the reverse side of this notice for details.
For the Notice to U.S. Customers: If you have questions about this Recall, please contact the Warranty
Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail
address [email protected], or the Customer Assistance Center at (800) 385-4357 after
normal business hours. If you are not able to have the defect remedied without charge and within a reasonable
time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration,
1200 New Jersey Avenue, SE., Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236
(TTY: 800-424-9153); or to http://www.safercar.gov. For the Notice to Canadian Customers: If you have
questions about this Recall, please contact the Warranty Campaigns Department at (800) 547-0712, 7:00 a.m.
to 4:00 p.m. Pacific Time, Monday through Friday, e-mail address [email protected], or
the Customer Assistance Center at (800) 385-4357 after normal business hours.
We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle
safety.

WARRANTY CAMPAIGNS DEPARTMENT
Enclosure

Page 5

Daimler Trucks
North America LLC

Recall Campaign

January 2019
FL783A-M
NHTSA #18V-525
Transport Canada #2018-418
REVISED NOTICE

Reimbursement to Customers for Repairs
Performed Prior to Recall
If you have already paid to have this recall condition corrected you may be eligible to receive reimbursement.
Requests for reimbursement may include parts and labor. Reimbursement may be limited to the amount the
repair would have cost if completed by an authorized Daimler Trucks North America LLC dealer. The following
documentation must be presented to your dealer for consideration for reimbursement.
Please provide original or clear copies of all receipts, invoices, and repair orders that show:
• The name and address of the person who paid for the repair
• The Vehicle Identification Number (VIN) of the vehicle that was repaired
• What problem occurred, what repair was done, when the repair was done
• Who repaired the vehicle
• The total cost of the repair expense that is being claimed
• Proof of payment for the repair (such as the front and back of a cancelled check or a credit card receipt)
Reimbursement will be made by check from your Daimler Trucks North America LLC dealer.
Please speak with your Daimler Trucks North America LLC authorized dealer concerning this matter.

Page 6

Daimler Trucks
North America LLC

Recall Campaign

January 2019
FL783A-M
NHTSA #18V-525
Transport Canada #2018-418
REVISED NOTICE

Work Instructions
Subject: Caliper Mounting Bolts
Models Affected: Specific Freightliner 108SD, 114SD, 122SD,
Business Class M2, Cascadia, Columbia, and Coronado vehicles
manufactured January 2, 2017, through July 9, 2018, and
equipped with air disc brakes.

General Procedure
IMPORTANT: Vehicles may have both axial and radial mounted calipers. Please follow work instructions based
on the type of calipers on the vehicle.
Vehicles in groups A-C require work on the front calipers only. Lift the front axle, remove the front wheels and
work on the front calipers. Select the applicable SRT for front caliper work when submitting the claim.
1. Check the base label (Form WAR259) for a completion sticker for FL783 (Form WAR260) indicating this
work has been done. The base label is usually located on the passenger-side door, about 12 inches
(30 cm)below the door latch. If a sticker is present for FL783, no work is needed. If there is no sticker, proceed with the next step.
2. Park the vehicle on a level surface, shut down the engine, and set the parking brake. Chock the tires.

DANGER
When working on the vehicle, shut down the engine, set the parking brake, and chock the tires. Before
working under the vehicle, always place jack stands under the frame rails to ensure the vehicle cannot
drop. Failure to follow these steps could result in serious personal injury or death.
3. Raise the vehicle and support it on jack stands.
4. Remove all of the wheel assemblies.
NOTE: For Bendix axial caliper work instuctions, go to page 8 and Bendix radial caliper instructions,
page 10. For Meritor axial caliper work instructions, go to page 13 and Meritor radial caliper instructions,
.
page 14. For Wabco axial caliper work instructions, go to page 16, and Wabco radial caliper instructions,
page 17.

Page 7

Daimler Trucks
North America LLC

Recall Campaign

January 2019
FL783A-M
NHTSA #18V-525
Transport Canada #2018-418
REVISED NOTICE

Front and Rear Caliper/Carrier Assembly Inspection and
Installation - Bendix Axial Mounted Calipers
1. Set a torque wrench to 375±25 lbf·ft (508±34 N·m) and tighten the caliper mounting bolts. If they do not
turn, go to step 7. If they turn, go to step 2. It may be necessary to use Meritor extension tool TDA 3256B1354
or DTNA tool DSNCHA018005 to access the bolts.. If an extension tool is used, see Table 3.
Torque Compensation with Meritor Extension Tool TDA 3256B1354*

09/28/2018

All torque settings are ±40 lbf·ft (±54 N·m)
Angle View
Extension Angle

(degrees)

f580518

Wrench Length

Target Torque

Tool Setting

[inches (cm)]

[lbf·ft (N·m)]

[lbf·ft (N·m)]

0°
11/28/2016

0

334 (453)

45

364 (494)

f422613

45°
11/28/2016

f422614

43.5 (110.5)

400 (542)

90°
11/28/2016

90

400 (542)

135

444 (602)

f422615

135°
11/28/2016

f422616

* Compensation is calculated for a 43.5 inch (110.5 cm) nominal torque wrench using Meritor extension tool TDA 3256B1354 at various angles.

Table 3, Torque Compensation with Meritor Extension Tool TDA 3256B1354

Page 8

Daimler Trucks
North America LLC

Recall Campaign

January 2019
FL783A-M
NHTSA #18V-525
Transport Canada #2018-418
REVISED NOTICE
2. Remove the retainer pin, cotter pin, and brake pad retainer. Inspect the brake pad hardware to ensure it is
in good condition. If it is not, file a WSC ticket for instructions.
3. Remove the brake pads.
4. Remove caliper bolts.
IMPORTANT: The caliper/carrier assemblies are left and right handed. Ensure that the correct assembly is installed on the right side of the vehicle.
5. Align each caliper/carrier assembly with the rotor by pushing the caliper against the shelf on the torque
plate, then install the caliper/carrier assembly using new caliper mounting bolts. See Fig. 1.

1

2

3
2
10/01/2018

f422664

1. Caliper/Carrier Assembly (showing service actuator)
2. Mounting Bolts and Washers (qty. 6)

3. Anchor Plate/Torque Plate

Fig. 1, Bendix Axial Mounted Caliper

6. Tighten the carrier mounting bolts in two steps as follows. See Fig. 2.

2
3
10/02/2018

1

4

5
6
f422665

Fig. 2, Tightening Pattern, Bendix Axial Caliper

Page 9

Daimler Trucks
North America LLC

Recall Campaign

January 2019
FL783A-M
NHTSA #18V-525
Transport Canada #2018-418
REVISED NOTICE
6.1

Start on one side of the caliper and tighten all three bolts 40±20 lbf·ft (54±27 N·m), beginning with
the outer-most bolt and moving to the inner-most bolt. Then tighten the three bolts on the other side
of the caliper 40±20 lbf·ft (54±27 N·m), beginning with the inner-most bolt and moving to the outermost bolt.

6.2

Repeat this process, increasing the torque value to 375±25 lbf·ft (508±34 N·m).

NOTICE
7. Install the brake pads. Provided it is good condition, use the brake pad hardware removed earlier.
8. Back off the adjuster nut three clicks.
9. Install the wheel assemblies.
10. Raise the vehicle, remove the jack stands, then lower the vehicle.
11. Charge the air system and check for leaks.

WARNING
Do not operate the vehicle until the brakes have been adjusted and checked for proper operation. To do
so could result in inadequate or no braking ability, which could cause personal injury or death, and
property damage.
12. In a safe area, check for proper brake operation, as follows, before putting the vehicle in service.
12.1 Apply and release the brakes several times to check for air leaks and proper operation.
12.2 Perform six low-speed stops to ensure proper parts replacement and full vehicle control.
12.3 Immediately after doing the above stops, check the rotor temperatures. Any rotors that are significantly cooler than others indicate a lack of braking effort on those wheels.
13. Clean a spot on the base label (Form WAR259). Write the recall number, FL783, on a completion sticker
(Form WAR260), and attach it to the base label to indicate this recall has been completed.

Front and Rear Caliper/Carrier Assembly Inspection and
Installation - Bendix Radial Mounted Calipers
1. Set a torque wrench to 225±22.5 lbf·ft (305±31 N·m) and tighten the caliper mounting bolts. If they do not
turn, go to step 7. If they turn, go to step 2.
2. Remove the retainer pin, cotter pin, and brake pad retainer. Inspect the brake pad hardware to ensure it is
in good condition. If it is not, file a WSC ticket for instructions.
3. Remove the brake pads.
4. Remove caliper bolts.

Page 10

Daimler Trucks
North America LLC

Recall Campaign

January 2019
FL783A-M
NHTSA #18V-525
Transport Canada #2018-418
REVISED NOTICE
IMPORTANT: The caliper/carrier assemblies are left and right handed. Ensure that the correct assembly (left or
right) is installed on each side of the vehicle.
5. Align each caliper/carrier assembly with the rotor by pushing the fixed pin side of the caliper against the
shelf on the torque plate, then install the caliper/carrier assembly using new caliper mounting bolts. See
Fig. 3.

A

B

1
2
3

3

10/01/2018

f422662

NOTE: Washers are not used on radial mounted assemblies.
A. Left-Hand Brake
1. Short Pin (floating)

2. Shelf

B. Right-Hand Brake
3. Sheer Sleeve

Fig. 3, Bendix Radial Mounted Caliper

Page 11

Daimler Trucks
North America LLC

Recall Campaign

January 2019
FL783A-M
NHTSA #18V-525
Transport Canada #2018-418
REVISED NOTICE
NOTE: The tightening pattern will always start on the short (floating) pin side, with the bolt that passes through
the sheer sleeve.
6. Tighten the carrier mounting bolts in two steps, using the pattern shown in Fig. 4.
A

C

B

D

D

10/02/2018