MAZDA CONNECT FM

Apple CarPlay

Android Auto

Rear View Monitor

Page 8 of 15
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2019 Mazda North American Operations, U.S.A.

Service Alert No.: SA-010/19

Last Issued: 03/06/2019

In-Vehicle Digital Owner's Manual
The in-vehicle digital OM can be displayed on the center
display while the vehicle is stopped. Customer can search descriptions and watch
videos of vehicle features and functions by operating the commander switch.

NOTE: The digital owner's manual must be installed during PDI. Due to printing
deadlines and later updates to the digital manual, the content of the digital manual
may differ from the printed manual.
See Owner's
Manual -> Interior
Features -> Mazda
Connect ->
Appendix

SIRIUSXM Data Service No Free Trial (Preferred Package and above)
1. Only available as a paid subscription.
2. 2019 Mazda3 is not equipped with factory installed navigation system, however,
it is available as a dealer installed accessory.
3. SiriusXM Traffic Plus feature requires in-vehicle navigation SD card.
SA-007/19 SIRIUSXM DATA
SERVICES
Doors Lock With Keys In The Vehicle When Liftgate Lock Switch Is Pressed

DO NOT leave keys in the vehicle. The doors will lock with keys in the vehicle when
liftgate lock switch is pressed and liftgate is closed.

See Owner's
Manual ->
Before Driving ->
Doors and Locks
NOTE: This is
currently under
investigation.

NOTE: The liftgate will not lock in the above condition.

Page 9 of 15
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2019 Mazda North American Operations, U.S.A.

Service Alert No.: SA-010/19

Last Issued: 03/06/2019

Auxiliary Key
The auxiliary key needs to be inserted into the transmitter
during PDI.

Auxiliary Keys and Transmitters are located in
the center console

Auxiliary Key

Transmitter

Insert the auxiliary key into the transmitter.

Remove the transmitter lower cover by sliding
the knob in the direction shown and then
sliding the cover in the opposite direction.

See Owner's
Manual -> Before
Driving -> Keys->
Auxiliary key

Insert the auxiliary key.

Install the transmitter lower cover by inserting
the tabs of the lower cover into the slots of the
transmitter.

Page 10 of 15
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2019 Mazda North American Operations, U.S.A.

Service Alert No.: SA-010/19

Last Issued: 03/06/2019

Page 11 of 15
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2019 Mazda North American Operations, U.S.A.

Service Alert No.: SA-010/19

Last Issued: 03/06/2019

Keyless Entry Using Auxiliary Key
If the vehicle battery is discharged and/or the key battery is dead, vehicle entry is
possible using the auxilary key.

See Owner's
Manual ->
Before Driving ->
Keys -> Auxiliary
Key
Then refer to
Owner's Manual ->
Before Driving ->
Doors and Locks ->
Unlocking with
Auxiliary Key

Rear Door Child Safety Locks Operation
The auxiliary key is required to enable (lock) and disable
(unlock) the rear door child safety locks.

See Owner's
Manual ->
Before Driving ->
Doors and Locks ->
Rear Door Child
Safety Locks
1. Auxiliary Key
2. Lock
3. Unlock

Page 12 of 15
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2019 Mazda North American Operations, U.S.A.

Service Alert No.: SA-010/19

Last Issued: 03/06/2019

Battery Saving Function For Key Fob
The new 2019 Mazda3 has a "power saving" function built
into the keyless entry system where some key fob functions are disabled. This
feature could accidentally be enabled and some concerns with the vehicle may be:
1. Does not start
2. Does not start unless you hold the fob to the start/stop button
3. Does not unlock using the door handle, you must use the remote to unlock the
vehicle
4. Does not lock using the door handle, you must use the remote to lock the vehicle

See Owner's
Manual ->
Before Driving ->
Keys -> Power
saving function

Page 13 of 15
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2019 Mazda North American Operations, U.S.A.

Service Alert No.: SA-010/19

Last Issued: 03/06/2019

Electric Parking Brake (EPB) New Function
When the ignition is switched OFF, the parking brake will be
applied automatically. The EPB indicator light in the instrument cluster and the EPB
switch indicator light turn ON. This function cannot be changed.

1. Indicator light
Parking Brake Automatic Release
If the accelerator pedal is depressed with the parking brake
applied and all of the following conditions are met, the parking brake is will
automatically release. When the parking brake is released, the EPB indicator light in
the instrument cluster and the EPB switch indicator light turn off.
A/T

See Owner's
Manual -> When
Driving -> Brake ->
EPB Auto
operation

M/T
Engine is running
Driver's door is closed
Driver's seat belt is fastened

Selector lever is in the D, M, or R
position

Shift lever is in a position other than
neutral
Clutch pedal is depressed halfway

A/C Air Temperature Is Not Cold
The air temperature logic has changed. When diagnosing A/C
performance complaints, do not compare to other Mazda vehicles.
Use the Workshop Manual and/or compare A/C performance with same model/year
vehicle.

MGSS:
REFRIGERANT
SYSTEM
PERFORMANCE
TEST [(US)]

Page 14 of 15
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2019 Mazda North American Operations, U.S.A.

Service Alert No.: SA-010/19

Last Issued: 03/06/2019

Tire Pressure Monitoring System (TPMS) Change
The TPMS system uses a new rubber type direct TPMS.

MGSS: TIRE
PRESSURE
MONITORING
SYSTEM (TPMS)

New Rubber Type

Old Metal Type

1. The new rubber type is not reusable. If the TPMS sensor is removed from the
wheel, it must be replaced.
Condition Based Maintenance (Except Canada)
The vehicle calculates the maintenance (oil change) timing.
1. This function cannot be turned OFF.
2. Distance until the oil change is available in MAZDA CONNECT.
3. Reset is required after every oil change.

MGSS:
MAINTENANCE
MONITOR
OPERATION
PROCEDURE

New M-MDS (MDARS)
A new M-MDS diagnostic tester (MDARS) for 7th generation vehicles (starting with
the 2019 Mazda3) is used.
1. Performs more maintenance service functions
2. Performs more complicated vehicle electrical system diagnostic
3. Reprograms more ECU's

MGSS: BASIC
KNOWLEDGE

Parts Replacement
When replacing vehicle parts such as ECU's, motors,
seats....etc, always refer to MGSS. Some new components may not operate if MGSS
new part replacement procedure is not performed.

---

Page 15 of 15
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2019 Mazda North American Operations, U.S.A.