Bulletin Number: TKA-19 / TKB-19 / TKC-19; Date: 01/14/19

Page 31 of 44

STEP 19- Reinstall the original (retained from STEP 7) stopper plate and the other 2 NEW
self-locking nuts. SLOWLY tighten (to prevent over-tightening) while making sure both stopper
plates stay tight against both ends of the inflator. HAND TOOLS ONLY! Torque the nuts to 31-38
inch-pounds. When complete, use a marker to indicate they have been fully tightened.

STEP 20- Peel the white dust cover from ONE end of the new inflator. One end will have a black
harness connector while the connector on the opposite end will be orange. The new inflator wiring
harness has 2 “sides” with 2-pin connectors on both ends.
•

The side with the black harness tube and connector goes with the black inflator connector.

•

The side with the yellow harness tube with orange connector) will connect to the orange
inflator connector.

IMPORTANT: NEVER PEEL BOTH OF THE WHITE DUST COVERS OFF AT THE SAME
TIME!
BEFORE connecting the harness to the inflator, make sure the harness is not twisted as shown below.

Continued...
Bulletin Number: TKA-19 / TKB-19 / TKC-19; Date: 01/14/19

Page 32 of 44

CAREFULLY align the tang of the inflator with the slot on the inflator harness connector as shown
below. Push down firmly on the yellow lock tab to engage the connector’s locking claws into the
groove inside the connector boss on the inflator end. Confirm the connector is locked by prying up
LIGHTLY with a small flat-blade screwdriver. Repeat the procedure on the opposite end.

Lock Tab

STEP 21- After connecting both sides of the harness, refit the harness cover tube back into the
retaining bracket.

STEP 22- Refit the airbag module to the instrument panel while making sure the anti-wrinkling tapes
stay in their proper positions.
STEP 23- Reinstall the instrument panel assembly into the vehicle in reverse order of disassembly.
Once the negative battery cable has been reconnected, turn the ignition key “ON” and confirm the
AIRBAG warning light comes on then cycles off properly. Once proper warning light operation is
confirmed, reinstall the remaining components and reset the radio station presets (and Navigation
favorites where applicable) to complete the procedure.
Continued...
Bulletin Number: TKA-19 / TKB-19 / TKC-19; Date: 01/14/19

Page 33 of 44

STEP 24- If not already done, place the removed original air bag inflator in the “cradle” of the Kit
Box insert, with a completed SOA warranty parts tag (MSA5W402A) attached to it. The tag must
contain the following information: Claim Number, Repair Date, 17-digit VIN, and vehicle
mileage. Refer to the “PART RETURN PROCEDURES” section of this bulletin for further return
shipping instructions and information. Ensure both the removed and the installed inflator serial
numbers have been recorded correctly as previously instructed on the repair order hard copy
before returning the removed part to your Parts Department.
IMPORTANT REMINDER: UNDER NO CIRCUMSTANCES SHOULD ANY AIR BAG
INFLATORS BE RETURNED TO SUBARU OF AMERICA, INC.

Continued...
Bulletin Number: TKA-19 / TKB-19 / TKC-19; Date: 01/14/19

Page 34 of 44

RECALL IDENTIFICATION LABEL
Type or print the necessary information on a Recall Identification Label. The completed label should
be attached to the vehicle’s upper radiator support.
Additional labels are available through normal parts ordering channels. The part number is
MSA6P1302, which comes as one sheet of 20 labels.
Part Number

Applicability

MSA6P1302

All models

Description
Campaign Completion Labels
(contains one sheet of 20 labels)

TKA-19

TKB-19

Order Quantity
1

TKC-19

CLAIM REIMBURSEMENT AND ENTRY PROCEDURES
Credit to perform this recall will be based on the submission of properly completed repair order
information. Retailers may submit claims through ‘Vehicle Claim Entry’ on Subarunet.com.
Until sufficient parts supply is available for Subaru to re-notify owners, the status will show as
“Open-Limited Parts Available.” This coverage status will not affect claim entry.
Listed below is claim entry information:
Claim Type &
Campaign Code

Model

Labor
Time

Labor
Operation Number and Description

RC

TKA-19
TKB-19
TKC-19

Forester (2010-2013)

1.6

A182-031
Front Passenger Air Bag Inflator/Module
Replacement

RC

TKA-19
TKB-19
TKC-19

Impreza (2010-2011)
WRX and STI (2010-2014)

1.6

A182-031
Front Passenger Air Bag Inflator/Module
Replacement

RC

TKA-19
TKB-19
TKC-19

Legacy (2010-2014)
Outback (2010-2014)

3.0

A182-031
Front Passenger Air Bag Inflator/Module
Replacement

RC

TKA-19
TKB-19
TKC-19

Tribeca (2010-2014)

1.8

A182-031
Front Passenger Air Bag Inflator Replacement

Continued...
Bulletin Number: TKA-19 / TKB-19 / TKC-19; Date: 01/14/19

Page 35 of 44

Airbag Module
Part Number

Inflator Kit
Part Number

Applicability / Description

Claim
Quantity

98279SC05A

98279SC010

Forester (2010-2013)

1

98279FG07A

98279FG010

98279AJ06A

98279AJ02A

N/A

98279XA02A

Impreza (2010-2011)
WRX and STI (2010-2014)
Legacy (2010-2014)
Outback (2010-2014)
Tribeca (2010-2014)

1
1
1

For SOA and SDC
Retailers: Serial
Number Entry

Upon entry of a recall claim, BOTH the newly-installed (replacement) and
the removed (original) serial numbers are required to be entered in the
appropriate fields in the Recall Claim Entry system. As a result of adding
these new required entry fields, Part Return Notices will no longer be
generated.

For SNE Retailers ONLY
Miscellaneous
Detail Field

The serial number of the NEW air bag inflator or Module installed MUST
be entered in the “Misc. Detail” field.

Continued...
Bulletin Number: TKA-19 / TKB-19 / TKC-19; Date: 01/14/19

Page 36 of 44

OWNER NOTIFICATION LETTER
URGENT
IMPORTANT SAFETY RECALL
This notice applies to the VIN below

Continued...
Bulletin Number: TKA-19 / TKB-19 / TKC-19; Date: 01/14/19

Page 37 of 44

Notice to Lessors: Under Federal law the lessor of a vehicle who receives this letter must provide a copy of it to the vehicle lessee(s)

within 10 business days from receipt. The lessor must also keep a record of the lessee(s) to whom this letter is sent, the date sent, and the
applicable vehicle identification number (VIN). (For the purposes of this section, a lessor means a person or entity that in the last twelve
months prior to the date of this notification has been the owner, as referenced on the vehicle’s title, of any five or more leased vehicles. A
leased vehicle is a vehicle leased to another person for a term of at least four months.)

A subsidiary of Fuji Heavy Industries Ltd.
Bulletin Number: TKA-19 / TKB-19 / TKC-19; Date: 01/14/19

Continued...
Page 38 of 44

OWNER NOTIFICATION LETTER
URGENT
IMPORTANT SAFETY RECALL
This notice applies to the VIN below

Continued...
Bulletin Number: TKA-19 / TKB-19 / TKC-19; Date: 01/14/19

Page 39 of 44

Notice to Lessors: Under Federal law the lessor of a vehicle who receives this letter must provide a copy of it to the vehicle lessee(s)

within 10 business days from receipt. The lessor must also keep a record of the lessee(s) to whom this letter is sent, the date sent, and the
applicable vehicle identification number (VIN). (For the purposes of this section, a lessor means a person or entity that in the last twelve
months prior to the date of this notification has been the owner, as referenced on the vehicle’s title, of any five or more leased vehicles. A
leased vehicle is a vehicle leased to another person for a term of at least four months.)

A subsidiary of Fuji Heavy Industries Ltd.
Bulletin Number: TKA-19 / TKB-19 / TKC-19; Date: 01/14/19

Continued...
Page 40 of 44

OWNER NOTIFICATION LETTER
IMPORTANT SAFETY RECALL
This notice applies to the VIN identified in
the address section printed below.

Continued...
Bulletin Number: TKA-19 / TKB-19 / TKC-19; Date: 01/14/19

Page 41 of 44

Notice to Lessors: Under Federal law the lessor of a vehicle who receives this letter must provide a copy of it to the vehicle lessee(s)

within 10 business days from receipt. The lessor must also keep a record of the lessee(s) to whom this letter is sent, the date sent, and the
applicable vehicle identification number (VIN). (For the purposes of this section, a lessor means a person or entity that in the last twelve
months prior to the date of this notification has been the owner, as referenced on the vehicle’s title, of any five or more leased vehicles. A
leased vehicle is a vehicle leased to another person for a term of at least four months.)

A subsidiary of Fuji Heavy Industries Ltd.
Bulletin Number: TKA-19 / TKB-19 / TKC-19; Date: 01/14/19

Continued...
Page 42 of 44

SHIPPING DOCUMENTATION AND INSTRUCTIONS (Appendix A)
IMPORTANT NOTE: There are 2 different sets of instructions supplied in this section. The first
page outlines the procedure for INFLATOR returns while the following page provides instructions for
returning a COMPLETE MODULE assembly.
NOTE
INFLATOR RETURNS
These Return Instructions are for the Continental US dealerships (48 States).

NOTE: Locations outside of the Continental United States (Hawaii, Alaska, Puerto Rico, Virgin Islands INCLUDING Mexico and Canada
CANNOT follow below shipping instructions. Instead, dealerships in these locations MUST contact the following Takata/XPO USA
representative directly for shipping instructions: Miguel Prigadaa – Tel #: 210-250-5078 or Email:
[email protected]

4b. Shipping Instructions – Label each Box

1. Shipping Documents
a) Box Label

• Supplied with each Kit
• To be affixed to each box

a) If you continue receiving Inflator Kits with the original Fedex Documentation:

b) Over-pack Label
• To be supplied by
XPO.
• To be affixed to the
outside of each pallet

1.

c) Bill of Lading

2.
3.

• To be supplied by
XPO.
• Print 2 copies: 1 for
Dealer Records, 1 for
LTL Driver

Peel off the backing of the Fedex Ground PRP Shipping label and
affix to top of box to left of the Class 9 label.
•
Use the scribe line on the box as a guide
•
The FedEx Ground PRP Shipping label must not touch any
portion of the printing to the right of the scribe line.
Discard the remaining Documentation
Do Not contact FedEx

d) ERG Document

• To be supplied by
XPO.
• To be provide by the
Dealer to the LTL
Driver for each
shipment

2. Packing Instructions

5. Shipping Instructions – Prepare the Pallet

a) Confirm box is in acceptable condition. If a new box
is needed, follow the New Box instructions located
In Box 8 of this page.

a) Accumulate and palletize Kits
b) Arrange Kits on Pallet as pictured here
•
20 boxes per row/layer (5x4)
•
10 rows/layers per pallet (200 boxes)
c) Shrink-wrap Kits to Pallet
d) Affix Over-pack Label on (1) side of Pallet (Not on Top)

b) Place the un-deployed air bag inflator in
the “cradle” of the box insert.

6. Shipping Instructions – Schedule LTL Pickup
3. Closure Instructions
a) Close the top box flap, per box closure instructions located on front panel of
box.

a) Upon Accumulating 200 kits (1 Over-pack/Pallet) Minimum
•
Call XPO at 1-877-650-3476
•
If 200 Kits have not been accumulated in 30 days, please call XPO for
direction
c) Have the following Information Available
•
Dealer #
•
Quantity of Over-packs/Pallets
•
Quantity of Passenger Inflator Kits on each Pallet
•
Email Address where shipping Documentation can be received

7. Shipping Instructions – Ship
a) Give 1 Copy of BOL and 1 Copy of ERG to Driver
b) Retain 1 Copy of BOL for Dealership records and archive for 2 Years

8. Requesting a New Box / Shipping Labels
4a. Shipping Instructions - Label each Box
a) New Labels will begin shipping in each kit starting mid August, 2015
Subaru Inflator Kit will
contain this two-part
label:

Peel off ‘Ship To’
Label.

If a new box or replacement shipping labels are needed, please contact the
representative listed below by phone or email to request replacement
materials.
Primary Contact: Armando Gonzalez - Tel #: 210-250-5079

E-Mail: [email protected]

Affix Label to Box.
Do not cover up Class 9 Marking.

To help expedite your request, please be prepared to provide the following
information:
a) Serial number on the original box
b) What Type of shipping material needed
•
Replacement Box
•
Two Part Return Label
•
Bill of Lading
•
ERG Form
c) Dealer Shipping Information
•
Contact name
•
Dealer Address
•
Phone Number

Continued...
Bulletin Number: TKA-19 / TKB-19 / TKC-19; Date: 01/14/19

Page 43 of 44

NOTE
FULL MODULE RETURNS
These Return Instructions are for the Continental US dealerships (48 States).

NOTE: Locations outside of the Continental United States (Hawaii, Alaska, Puerto Rico, Virgin Islands INCLUDING Mexico and Canada
CANNOT follow below shipping instructions. Instead, dealerships in these locations MUST contact the following Takata/XPO USA
representative directly for shipping instructions: Miguel Prigadaa – Tel #: 210-250-5078 or Email:
[email protected]

1. Shipping Documents

5. Shipping Instructions – Prepare the Pallet

a) Box Label

• Supplied with each Kit
• To be affixed to each box

a) Accumulate and palletize Kits
b) Arrange Kits on Pallet as pictured here
•
15 boxes per row/layer (5x3)
•
5 rows/layers per pallet (75 boxes)
c) Shrink-wrap Kits to Pallet
d) Affix Over-pack Label on (1) side of Pallet (Not on Top)

b) Over-pack Label
• To be supplied by
XPO.
• To be affixed to the
outside of each pallet

c) Bill of Lading

• To be supplied by
XPO.
• Print 2 copies: 1 for
Dealer Records, 1 for
LTL Driver

6. Shipping Instructions – Schedule LTL Pickup
a) Upon Accumulating 75 kits (1 Over-pack/Pallet) Minimum
•
Call XPO at 1-877-650-3476
•
If 75 Kits have not been accumulated in 30 days, please call XPO for
direction
c) Have the following Information Available
•
Dealer #
•
Quantity of Over-packs/Pallets
•
Quantity of Passenger Inflator Kits on each Pallet
•
Email Address where shipping Documentation can be received

d) ERG Document

• To be supplied by
XPO.
• To be provide by the
Dealer to the LTL
Driver for each
shipment

2. Packing Instructions

7. Shipping Instructions – Ship

a) Confirm box is in acceptable condition. If a new box
is needed, follow the New Box instructions located
In Box 8 of this page.

a) Give 1 Copy of BOL and 1 Copy of ERG to Driver
b) Retain 1 Copy of BOL for Dealership records and archive for 2 Years

b) Place the un-deployed air bag module in
the “cradle” of the box insert.

8. Requesting a New Box / Shipping Labels
If a new box or replacement shipping labels are needed, please contact the
representative listed below by phone or email to request replacement
materials.
Primary Contact: Armando Gonzalez - Tel #: 210-250-5079

3. Closure Instructions

E-Mail: [email protected]

a) Close the top box flap, per box closure instructions located on front panel of
box.

To help expedite your request, please be prepared to provide the following
information:
a) Serial number on the original box
b) What Type of shipping material needed
•
Replacement Box
•
Two Part Return Label
•
Bill of Lading
•
ERG Form
c) Dealer Shipping Information
•
Contact name
•
Dealer Address
•
Phone Number

4. Shipping Instructions - Label each Box
a) New Labels will begin shipping in each kit starting mid August, 2015
Subaru Module Kit will
contain this two-part
label:

Peel off ‘Ship To’
Label.

Affix Label to Box.
Do not cover up Class 9 Marking.

Bulletin Number: TKA-19 / TKB-19 / TKC-19; Date: 01/14/19

Page 44 of 44