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NHTSA ID Number: 10154194

Manufacturer Communication Number: 2389

TSB/Document Date: 2019-03-11


Summary

Managing DCT gearbox faults


FerrarieBay logo North America
Technical Information
Model Type:
Model Year:
Subject:

Date:
Bulletin #:
Campaign #:
Supersedes:
Section:

June 2017
2389
2149
3

458 Italia/Spider/Speciale/Speciale A, California/California T, FF,
F12Berlinetta/TDF, 488 GTB/Spider
All
Managing DCT gearbox faults

Please find enclosed the correct protocol for managing the procedures to resolve faults
on the FerrarieBay logo California, California T, 458 Italia, 458 Spider, 458 Speciale, 458
Speciale A, FF, F12berlinetta, 488 GTB, 488 Spider and F12tdf vehicles in relation to
the DCT gearbox malfunction (oil leaks, electrical problems, noise) identified.

PRE-DIAGNOSIS (BEFORE OPENING THE ROL)
A) Oil Leakage
In cases of oil leakage from the DCT gearbox, proceed as follows:
 Take a PHOTO of the leak on the gearbox and a PHOTO of the flat undertray,
if fouled with oil;
 Clean the leak area thoroughly with heptane and lint-free clean cloths;
 Apply leak detection powder to the area of the gearbox where the leak was
noted;
 Test drive the vehicle for 10 Km;
 Check for the leak again upon returning to the workshop. If the leak still exists,
identify the number and location of the leaks found in the following drawings,
then determine the type of leak (LEVEL 1, LEVEL 2 or LEVEL 3) from the
following table.
 Take new PHOTOS of the leak, then attach the photos and compile the
specific field in the “DCT Gearbox Pre-Diagnosis Form“ on page 18 of this
document.

© 2017 FerrarieBay logo North America, Inc.
Technical Department
www.ferrariusa.com

All rights reserved. Reproduction or translation in
whole or in part is not permitted without
authorization from the publisher. Printed in USA

FerrarieBay logo North America
LEVEL 1 leak

LEVEL 2 leak

LEVEL 3 leak

01, 02, 03, 04, 05, 05a, 06, 09, 10,
15, 16, 20, 21, 22, 23, 24, 25, 27,
27a, 32, 38, 39, 40, 41, 42, 43, 44,
45, 46, 52, 53.

11, 28, 29, 31.

17, 18, 19, 30.

Front View

© 2017 FerrarieBay logo North America, Inc.
Technical Department
www.ferrariusa.com

TI-2389
2

All rights reserved. Reproduction or translation in
whole or in part is not permitted without
authorization from the publisher. Printed in USA

FerrarieBay logo North America
Left Hand Lateral View

28

29

30

31

Right Hand Lateral View

© 2017 FerrarieBay logo North America, Inc.
Technical Department
www.ferrariusa.com

TI-2389
3

All rights reserved. Reproduction or translation in
whole or in part is not permitted without
authorization from the publisher. Printed in USA

FerrarieBay logo North America
Top View

© 2017 FerrarieBay logo North America, Inc.
Technical Department
www.ferrariusa.com

TI-2389
4

All rights reserved. Reproduction or translation in
whole or in part is not permitted without
authorization from the publisher. Printed in USA

FerrarieBay logo North America
Bottom View

18

19

17

© 2017 FerrarieBay logo North America, Inc.
Technical Department
www.ferrariusa.com

TI-2389
5

All rights reserved. Reproduction or translation in
whole or in part is not permitted without
authorization from the publisher. Printed in USA

FerrarieBay logo North America
Rear View

- IMPORTANT According to the level of the leak identified:
 refer to Technical Information 2076 – 2188 - 2325 - 2392 - 2394 for Level 1 leaks.
 refer to Technical Information 2151 – 2188 - 2326 - 2393 - 2395 for Level 2 leaks.
 refer to Technical Information 2399 for Level 3 leaks.
Open a ROL, attaching the “DCT Gearbox Pre-Diagnosis Form“ included in this document,
and follow the instructions given in the respective Technical Information.

TI-2389
© 2017 FerrarieBay logo North America, Inc.
Technical Department
www.ferrariusa.com

6

All rights reserved. Reproduction or translation in
whole or in part is not permitted without
authorization from the publisher. Printed in USA

FerrarieBay logo North America
B) NCR ECU errors
In the event of a DCT gearbox malfunction, connect the DEIS tester to the
diagnostic socket and read the errors stored in the memory of the NCR ECU.
Follow the instructions given by the DEIS Intelligence to rule out any faults outside
the gearbox.
If it is certain that the problem is attributable to the DCT gearbox, locate the error
code read in the following list and enter it in the relative space in the “DCT Gearbox
Pre-Diagnosis Form“ on page 18 of this document.

- IMPORTANT The SAP, CCP and CCP pressure sensor faults indicated below are all Level 2 faults. Refer
to:
 Technical Information 2151 – 2393 – 2395 for the procedures to replace the SAP and
CCP.
 Technical Information 2344 for the procedure to replace the CCP pressure sensors.
 Technical Information 2406 for the procedure to replace the CCP temperature sensor.
Open a ROL, attaching the “DCT Gearbox Pre-Diagnosis Form“ included in this document,
and follow the instructions given in the respective Technical Informations.

- IMPORTANT Only Authorized Trained Technicians that have completed the course on Level 2 procedures
for the DCT gearbox are authorized to perform Level 2 procedures.

© 2017 FerrarieBay logo North America, Inc.
Technical Department
www.ferrariusa.com

TI-2389
7

All rights reserved. Reproduction or translation in
whole or in part is not permitted without
authorization from the publisher. Printed in USA

FerrarieBay logo North America
- IMPORTANT The faults Gearbox Speed Sensor faults indicated below are Level 3 faults. Refer to:

 Technical Information 2152
authorized to perform Level
 Technical Information 2153
authorized to perform Level

– 2188 - 2397 (for Authorized FerrarieBay logo Dealers not
3 procedures).
– 2188 - 2398 (for Authorized FerrarieBay logo Dealers
3 procedures).

Open a ROL, attaching the “DCT Gearbox Pre-Diagnosis Form“ included in this document,
and follow the instructions given in the respective Technical Information.

C) Noise
In cases of verified noise from the gearbox/differential, compile the relative fields in
the “DCT Gearbox Pre-Diagnosis Form “ from page 18 to 20 in this document.
 Technical Information 2396 for the procedure to replace the E-DIFF;

- IMPORTANT Open an ROL, attaching the “DCT Gearbox Pre-Diagnosis Form” included in this document.

- IMPORTANT Dealers WITHOUT authorization must send gearboxes for repair to the geographically
closest Authorized FerrarieBay logo Dealer.

Thank you for your co-operation.
© 2017 FerrarieBay logo North America, Inc.
Technical Department
www.ferrariusa.com

TI-2389
8

All rights reserved. Reproduction or translation in
whole or in part is not permitted without
authorization from the publisher. Printed in USA

LEVEL 2 DTCs (SAP and CCP)
DTC read on
NCR
P0710
P0711
P0726
P0727
P0728
P0746
P0747
P0748
P0751
P0752
P0753
P0756
P0757
P0758

P0761

Description of DTC
EVEN (2) clutch oil
temperature sensor, too
low
EVEN clutch (2) oil
temperature sensor, too
high
Engine speed, too high
Engine speed, too low
No engine speed signal
ODD clutch (1) electric
command signal, too
low
ODD clutch (1) electric
command signal, too
high
ODD clutch (1) electric
command signal, no
signal
Actuator A activate
signal, too low
Actuator A activate
signal, too high
Actuator A activate
signal, no signal
Actuator B activate
signal, too low
Actuator B activate
signal, too high
Actuator B activate
signal, no signal

Actuator C activate
signal, too low

© 2017 FerrarieBay logo North America, Inc.
Technical Department
www.ferrariusa.com

Fault

DTC read on
NCR
Component
involved

Electrical fault in EVEN clutch oil
temperature sensor.

CCP

Electrical fault in EVEN clutch oil
temperature sensor.

CCP

Electric fault in engine speed sensor.
Electric fault in engine speed sensor.
Electric fault in engine speed sensor.

CCP
CCP
CCP

Electric/mechanical fault in ODD
gear clutch solenoid valve.

CCP

Electric/mechanical fault in ODD
gear clutch solenoid valve.
Electric/mechanical fault in ODD
gear clutch solenoid valve.
Electric/mechanical fault in gear
selector solenoid valve A.
Electric/mechanical fault in gear
selector solenoid valve A.
Electric/mechanical fault in gear
selector solenoid valve A.
Electric/mechanical fault in gear
selector solenoid valve B.
Electric/mechanical fault in gear
selector solenoid valve B.
Electric/mechanical fault in gear
selector solenoid valve B.

Electric/mechanical fault in gear
selector solenoid valve C.

P0762
P0763
P0766
P0767
P0768
P0771
P0772

CCP
P0773
CCP
P0776

SAP
SAP

P0777

SAP
P0778

SAP
SAP

P0796

SAP

P0797

SAP

TI-2389
9

Description of DTC

Fault

Actuator C activate
signal, too high
Actuator C activate
signal, no signal
Actuator D activate
signal, too low
Actuator D activate
signal, too high
Actuator D activate
signal, no signal
ODD/EVEN selector
command signal, too
low
ODD/EVEN selector
command signal, too
high
ODD/EVEN selector
command signal, no
signal
EVEN clutch (2) electric
command signal, too
low
EVEN clutch (2) electric
command signal, too
high
EVEN clutch (2) electric
command signal, no
signal
ODD clutch (1)
lubrication command
signal, too low

Electric/mechanical fault in gear
selector solenoid valve C.
Electric/mechanical fault in gear
selector solenoid valve C.
Electric/mechanical fault in gear
selector solenoid valve D.
Electric/mechanical fault in gear
selector solenoid valve D.
Electric/mechanical fault in gear
selector solenoid valve D.

ODD clutch (1)
lubrication command
signal, too high

Component
involved
SAP
SAP
SAP
SAP
SAP

Electric/mechanical fault in gear
selector solenoid valve E.

SAP

Electric/mechanical fault in gear
selector solenoid valve E.

SAP

Electric/mechanical fault in gear
selector solenoid valve E.

SAP

Electric/mechanical fault in ODD
gear clutch solenoid valve.

CCP

Electric/mechanical fault in ODD
gear clutch solenoid valve.

CCP

Electric/mechanical fault in ODD
gear clutch solenoid valve.

CCP

Electric/mechanical fault in ODD
clutch lubrication solenoid valve.

CCP

Electric/mechanical fault in ODD
clutch lubrication solenoid valve.

CCP

All rights reserved. Reproduction or translation in
whole or in part is not permitted without
authorization from the publisher. Printed in USA

DTC read on
NCR
P0798
P0841
P0842
P0843
P0846
P0847
P0848
P084B
P084C
P084D

Description of DTC
ODD clutch (1)
lubrication command
signal, no signal
ODD clutch (1)
pressure sensor signal,
invalid signal
ODD clutch (1) clutch
pressure sensor, too
low
ODD clutch (1) clutch
pressure sensor, too
high
EVEN clutch (2)
pressure sensor signal,
invalid signal
EVEN clutch (2) clutch
pressure sensor, too
low
EVEN clutch (2) clutch
pressure sensor, too
high
EDIFF pressure sensor,
no signal
EDIFF pressure sensor,
too low
EDIFF pressure sensor,
too high

Fault
Electric/mechanical fault in ODD
clutch lubrication solenoid valve.
Electric fault in ODD clutch
pressure sensor.
Electric fault in ODD clutch
pressure sensor.
Electric fault in ODD clutch
pressure sensor.
Electric fault in EVEN clutch
pressure sensor.
Electric fault in EVEN clutch
pressure sensor.
Electric fault in EVEN clutch
pressure sensor.
Electric fault in EDIFF pressure
sensor.
Electric fault in EDIFF pressure
sensor.
Electric fault in EDIFF pressure
sensor.

P0933

Hydraulic pressure
sensor, invalid signal

Electric fault in hydraulic pressure
sensor.

P0934

Hydraulic pressure

12345

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TSB/Document ID: 2389

Replacement Service Bulletin Number:

MFR Communication Date: 2019-02-07

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Communication Type: Service Bulletin/Repair Instructions

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