NHTSA ID Number: 10153878
Manufacturer Communication Number: CC-18-00-05
TSB/Document Date: 2019-02-25
Summary
CC-18-00-05 Baseline 1062 release 12.21.18
Service Campaign
CC-18-00-05
MODEL: Karma
Revero
DATE: December 2018
TITLE: Baseline BL1062 Software Release
PRIORITY: All Revero
APPLICABILITY: MY18 Revero (See attached VIN list)
MARKET REGION: North America
PURPOSE: This document will be used as a reference guide for technicians to update a vehicle to
Baseline 1062 (BL1062) software.
Software updates will be scheduled as part of Karma Automotive continuous improvement process.
The relevant software flash reprogramming is performed via KarmaSync to update without
module replacement.
The Karma Sync tool will allow the technician to display the current software identification and
cross reference them to any that will be included in the latest updates.
Central Infotainment Unit flashing will occur over the air, TSS is required to be notified prior to this step.
REQUIREMENT: There is a component of this Baseline release which will be performed Over-the-Air.
This will require creating a technical services support (TSS) case as soon as the vehicle arrives at the
dealer. Please schedule this baseline install and begin the action early in the workday to allow
sufficient time to contact and activate this over the air update through the TSS group.
NOTICE!
The vehicle should have the High Voltage battery charged. If the State of Charge is 15% or less
(verified in Karma Sync), when placed in Ready Mode, the vehicle generator may turn on at any time
during the flash process. Therefore we recommend the state of charge is 25% or greater before
beginning the flash procedure, or five (5) miles of EV range.
NOTICE!
Have a 12V power supply available to use on every Revero during flashing of modules, there are no
exceptions to this. Vehicle 12V battery voltage must be maintained greater than 12.5V while flashing
the control modules.
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
Page 1 of 29
Published: December 2018
Service Campaign
CC-18-00-05
MODEL: Karma Revero
DATE: December 2018
TITLE: Baseline BL1062 Software Release
Prepare the vehicle for updates:
Unlock and enter vehicle
1.
Switch the car to Accessory Mode- press the power button
2.
Plug in the KarmaSync tool
3.
Launch KarmaSync
4.
Make sure that KarmaSync is in active state, for that: Read DTCs
5.
Once the DTCs are read, clear if required, transition into System Ready (Power on)
6.
Wait for one (1) minute after transitioning into System Ready (This is for the car to detect that
there is a KarmaSync tool present)
7.
Proceed with the rest of the bulletin
8.
While the ECUs are being updated during the flashing process, make sure the car doesn’t go
to sleep between module flashing transitions (after the 60 second wait during the update
process, transition into ACC mode when prompted by KarmaSync)
Open a TSS case as normal follow provided instructions.
Verify current installed version of software in the TPI.
Settings >Vehicle > About
If it reads 17.17.62.2 , 17.17.62.3, or 17.17.62.4 do not proceed, this vehicle is updated to BL1062,
Verify with TSS how to go forward
The chart below should guide you to view the Baseline level of the vehicle.
Settings >Vehicle > About
BL 1021
BL 1022
BL 1030
BL 1035
BL 1040
BL 1050
BL 1061
BL 1062
Displayed Version
17.11.16.2
17.12.29.4
17.13.27.3
17.13.27.4
17.15.42.3
17.16.47.3
17.17.60.4
17.17.62.3
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
Page 2 of 29
Published: December 2018
Service Campaign
CC-18-00-05
MODEL: Karma Revero
DATE: December 2018
TITLE: Baseline BL1062 Software Release
Note: Remove the Karma Sync Equipment. Before the CIU is updated ensure nothing is plugged into
the OBD II port. This includes the MDI - remove this, otherwise the TPI will cycle on and off, this is
expected behavior. However, this will interrupt the update. The Karma Sync is also not needed for this
over the air (OTA) update.
STEP 1
Check for any open bulletins
which require completion
STEP 2
Read this BL1062 bulletin
STEP 3
Create TSS case,
Now Over-the-air Update
can be sent to vehicle
STEP 4
Follow Instructions
provided byt TSS to update
vehicle with Karma Sync
NOTICE!
STEPS MUST BE PERFORMED IN THIS ORDER TO AVOID SOFTWARE INSTALLATION ISSUES
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
Page 3 of 29
Published: December 2018
Service Campaign
CC-18-00-05
MODEL: Karma Revero
DATE: December 2018
TITLE: Baseline BL1062 Software Release
ATTENTION: Any previously paired phone in the vicinity of the vehicle during USB data install
will interrupt the data transfer and stop operation. This will result in starting the Map data install via
USB again.
Overview:
CHECK FOR OPEN BULLETINS:
1. Perform all required action as per bulletins, and verify all available bulletins have been performed:
TB-18-12-02 (Intake Plumbing Inspection), CC-18-12-01(Oil Change), CC-18-30-01 (A/C Line
Inspection), TB-18-20-01 (Radiator Hose Clamp Inspection) etc. - Contact TSS when complete
USB MAP FILES UPDATE this is required for any vehicle not at BL1050this is required to update to BL1062.)
fig. 1a
2. Insert the supplied USB stick (fig.1a) into the center console USB PORT. This will begin the on
board navigation map files upload. This should take approximately 45 minutes to one hour. Remove
the USB stick when the TPI displays the “update is verified”. Install will follow automatically. Leave
the vehicle in ready mode during this time.
3. Place the vehicle in a safe area with good cell reception and place vehicle in Ready Mode. TSS will
contact you within the hour, the OTA will happen as the USB is uploading to maximize the use of
your time.
4. The TSS representative will instruct you to power down the vehicle.
5. An update screen will appear.
6. Accept the install, follow prompts to install the new BL1062 update.
7. Contact your TSS representative again to confirm step one of the over-the-air software update.
8. Follow the TSS representative’s instructions.
9. Verify the software in the vehicle TPI again (17.17.62.3 should display, when performed
over the air)
KARMA SYNC:
10. Proceed to update Karma Sync as per this bulletin (this only needs to happen once per service
laptop, not for every update)
11. Complete procedure as directed in this bulletin and by your TSS representative
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
Page 4 of 29
Published: December 2018
Service Campaign
CC-18-00-05
MODEL: Karma Revero
DATE: December 2018
TITLE: Baseline BL1062 Software Release
VERIFY THE CORRECT MAP DATA IS INSTALLED.
As shown below -from a 1050 baseline prior to 1062 update.(fig.1b)
Navigation “1.0.0.772 MAP 201706_TA_NA_0001”
fig. 1b
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
Page 5 of 29
Published: December 2018
Service Campaign
CC-18-00-05
MODEL: Karma Revero
DATE: December 2018
TITLE: Baseline BL1062 Software Release
NOTE:
VERIFY THE VIN- the operations and time required vary per VIN list this will affect
the warranty claim.
NOTE: The vehicles listed below require a full update from a baseline earlier than BL1050.
These require a specific operation code as shown below, and at the end of the bulletin.
50GK41SA0JA000006
50GK41SA0JA000040
50GK41SA3JA000095
50GK41SA5JA000194
50GK41SA4JA000011
50GK41SA0JA000054
50GK41SA6JA000107
50GK41SA4JA000204
50GK41SA5JA000017
50GK41SA6JA000060
50GK41SA8JA000108
50GK41SA7JA000214
50GK41SA7JA000021
50GK41SA9JA000070
50GK41SAXJA000126
50GK41SA9JA000215
50GK41SA4JA000025
50GK41SA5JA000079
50GK41SA5JA000132
50GK41SA8JA000237
50GK41SA8JA000027
50GK41SA1JA000080
50GK41SA1JA000144
50GK41SA8JA000030
50GK41SA5JA000082
50GK41SA7JA000147
50GK41SAXJA000031
50GK41SA0JA000085
50GK41SA2JA000170
50GK41SA5JA000034
50GK41SA4JA000087
50GK41SA4JA000171
CODE
Description
TIME
DEFECT CODE
00-99-24-56
Older BL to BL1062 Update
2.0
99-20-20-68
The VIN list on the following pages require a different operation code, provided after the list.
Karma Automotive Bulletins and service documents are intended for use by experienced and trained Technicians. If you lack the skills, tools, equipment
and a suitable workshop for any procedure described in this document, we suggest you leave such repairs to a Karma retailer and service provider. See
your service provider for advice on whether your vehicle may benefit from the information contained within this document. The information contained in the
Karma Bulletin is accurate at the date of publication. However, Karma Automotive regularly updates technical information. Please check with your Karma
Automotive Retailer and Karma Automotive service provider that the bulletin you intend to use contains the latest available information.
Page 6 of 29
Published: December 2018
Service Campaign
CC-18-00-05
50GK41SA7HA000014
50GK41SA0HA000016
50GK41SA2HA000020
50GK41SAXHA000024
50GK41SA1JA000001
50GK41SA7JA000004
50GK41SA9JA000005
50GK41SA0JA000006
50GK41SA2JA000007
50GK41SA6JA000009
50GK41SA2JA000010
50GK41SA4JA000011
50GK41SA6JA000012
50GK41SA8JA000013
50GK41SAXJA000014
50GK41SA1JA000015
50GK41SA3JA000016
50GK41SA5JA000017
50GK41SA9JA000019
50GK41SA5JA000020
50GK41SA7JA000021
50GK41SA9JA000022
50GK41SA0JA000023
50GK41SA2JA000024
50GK41SA4JA000025
50GK41SA6JA000026
50GK41SA8JA000027
50GK41SAXJA000028
50GK41SA1JA000029
50GK41SA8JA000030
50GK41SAXJA000031
50GK41SA1JA000032
50GK41SA3JA000033
50GK41SA5JA000034
50GK41SA7JA000035
50GK41SA9JA000036
50GK41SA0JA000037
50GK41SA2JA000038
50GK41SA4JA000039
50GK41SA0JA000040
50GK41SA2JA000041
50GK41SA4JA000042
50GK41SA6JA000043
50GK41SA8JA000044
50GK41SAXJA000045
50GK41SA1JA000046
50GK41SA3JA000047
50GK41SA5JA000048
50GK41SA7JA000049
50GK41SA3JA000050
50GK41SA5JA000051
50GK41SA7JA000052
50GK41SA9JA000053
50GK41SA0JA000054
50GK41SA2JA000055
50GK41SA4JA000056
50GK41SA6JA000057
50GK41SA8JA000058
50GK41SAXJA000059
50GK41SA6JA000060
50GK41SA8JA000061
50GK41SAXJA000062
50GK41SA1JA000063
50GK41SA3JA000064
50GK41SA5JA000065
50GK41SA7JA000066
50GK41SA9JA000067
50GK41SA0JA000068
50GK41SA2JA000069
50GK41SA9JA000070
50GK41SA0JA000071
50GK41SA2JA000072
50GK41SA4JA000073
50GK41SA6JA000074
50GK41SA8JA000075
50GK41SAXJA000076
50GK41SA1JA000077
50GK41SA3JA000078
50GK41SA5JA000079
50GK41SA1JA000080
50GK41SA3JA000081
50GK41SA5JA000082
50GK41SA7JA000083
50GK41SA9JA000084
50GK41SA0JA000085
50GK41SA2JA000086
50GK41SA4JA000087
50GK41SA8JA000089
50GK41SA4JA000090
50GK41SA6JA000091
50GK41SA8JA000092
50GK41SAXJA000093
50GK41SA1JA000094
50GK41SA3JA000095
50GK41SA5JA000096
50GK41SA7JA000097
50GK41SA9JA000098
50GK41SA0JA000099
50GK41SA3JA000100
50GK41SA5JA000101
50GK41SA7JA000102
50GK41SA9JA000103
50GK41SA0JA000104
50GK41SA2JA000105
50GK41SA4JA000106
50GK41SA6JA000107
50GK41SA8JA000108
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TSB/Document ID: CC-18-00-05
Replacement Service Bulletin Number:
MFR Communication Date: 2018-12-21
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