SB-18-15-008

Tesla, Inc.

December 14, 2018

Service Bulletin

Resecure Triple Camera Windshield Bracket
Classification

Campaign Bulletin

Section/Group

15 - Interior Trim

Country/Region

All

Year

2018

Model

Model X

Version

All

Bulletin Classification: This campaign bulletin addresses a known non-safety-related condition and provides
recommended technical diagnosis and repair procedures. Apply this procedure to all vehicles in the affected VIN range
listed. These instructions assume knowledge of motor vehicle and high voltage electrical component repairs, and should
only be executed by trained professionals. Tesla assumes no liability for injury or property damage due to a failure to
properly follow these instructions or repairs attempted by unqualified individuals.

Condition
Certain Model X vehicles were manufactured with triple camera windshield brackets that were not properly secured to the
windshield. The bracket may look uneven and/or move when manipulated. However, there is no effect on Autopilot
functionality or rear view mirror stability. Perform the following procedure to resecure the triple camera windshield bracket
to the windshield.

Correction
Perform the following procedure to resecure the triple camera windshield bracket to the windshield.

Correction Description

Correction

Time

SB-18-15-008 Not Applicable

S011815008

0.00

Resecure Triple Camera Windshield Bracket

S021815008

0.35

Required Part(s): Part Number
N/A

Description
-

Quantity
-

Shop supplies:
IPA wipes
Masking tape
Betaprime 5504G All-in-One primer
Betaseal Express urethane
Caulking gun
These part numbers were current at the time of publication. Use the revisions listed or later,
unless otherwise specified in the Parts Manual.
Special Tool(s):

SB-18-15-008

1053066-00-A

ASY, CALIBRATION STAND, DRIVER ASSIST CAMERA

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Procedure
1. Remove the rear view mirror (refer to Service Manual procedure 15050202).
2. Remove the screws that attach the upper mirror cover to the triple camera windshield bracket (Figure 1).

Figure 1
3. Release the clips (x2) that attach the upper mirror cover to the triple camera windshield bracket, and then remove the
cover (Figure 2).

Figure 2

SB-18-15-008

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4. Inspect the LH and RH sides of the triple camera windshield bracket.


If both sides of the bracket are flush with the windshield (Figure 3), discontinue this procedure and install all
parts that were removed.



If either side of the bracket is not flush with the windshield (Figure 4), continue to the next step.

Figure 3 (RH shown, check LH also)

Figure 4 (RH shown, check LH also)

5. Remove the glare shield (refer to Service Manual procedure 15052502).
6. Use IPA wipes and a trim tool/pick to remove as much old adhesive as possible from under the affected side of the
triple camera windshield bracket.
CAUTION: Take care not to damage the windshield heater grid.
NOTE: It may not be possible to completely remove the old adhesive residue.
7. Apply masking tape to both edges of the affected side of the triple camera windshield bracket (Figure 5).

Figure 5 (RH shown, LH similar)

SB-18-15-008

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8. Apply Betaprime primer to the windshield and the side of the triple camera windshield bracket that makes contact with
the windshield (Figure 6). Let the primer dry for 2 minutes.

Figure 6 (RH shown, LH similar)
9. Load the Betaseal urethane into the caulking gun.
NOTE: If preparing an unopened tube of Betaseal, cut off as little of the applicator tip as possible to create a very small
opening.
10. Apply a small amount of Betaseal urethane between the windshield and triple camera windshield bracket. Wipe away
any excess urethane.
11. Remove the masking tape from the windshield (Figure 5). Wipe away any excess urethane.
12. While pressing the triple camera windshield bracket against the windshield, apply multiple strips of masking tape over
the top of the bracket to secure it to the windshield (Figure 7). Let the urethane dry for 2 hours.

Figure 7 (RH shown, LH similar)
13. After 2 hours have elapsed, remove the masking tape from the triple camera windshield bracket and windshield
(Figure 7), and check that the bracket is flush with the windshield.
14. Install the glare shield (refer to Service Manual procedure 15052502).
15. Perform the forward facing camera pre-calibration (refer to Service Manual procedure 17230800).

SB-18-15-008

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16. Align the clips that attach the upper mirror cover to the triple camera windshield bracket, and then install the upper
mirror cover (Figure 2).
CAUTION: Take care not to pinch the rear view mirror harness between the upper mirror cover and glare shield.
17. Install the screws that attach the upper mirror cover to the triple camera windshield bracket (Torque 0.8 Nm) (Figure
1).
18. Install the rear view mirror (refer to Service Manual procedure 15050202).
NOTE: Inform the customer that the vehicle will need to be driven for up to 100 miles in order to fully calibrate Autopilot.

Affected VIN(s)

Affected Model X vehicles built between approximately August 1, 2018 and September 30, 2018.
NOTE: This is a simplified summary of the affected VIN list. Refer to the VIN/Bulletin Tracker or
Customer/Vehicle profile to determine applicability of this bulletin for a particular vehicle.

For feedback on the accuracy of this document, email ServiceBulletinFeedback@tesla.com.

SB-18-15-008

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