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NHTSA ID Number: 10153812

Manufacturer Communication Number: GCI-A0424-01

TSB/Document Date: 2019-02-25


Summary

GENERAL CONSUMER INFORMATION PERTAINING TO AN OWNER'S MANUAL


- the inline flow filter, located beside your water pump.
f the water pressure drops:
- make sure faucet aerators are clean
- check to make sure there is water in the holding tank
- check to make sure the battery is not run down
- check faucets and connections for leaks.
f the pump runs when there is no apparent demand for water:
- make sure there is water in the holding tank
- check all faucets and fixtures to make sure they are all shut off and not leaking
- check line for leaks.

o let
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owner’s manual

S

oilet rouble hooting:
T

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Please refer to the manufacturer’s operating instructions.

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1. Water keeps running in the bowl:
check to see if all the levers are turned all the way back. Sticking may be
caused by foreign material on the waste valve blade seal at the bottom of the
bowl. f the problem persists, you may need to replace the water valve.

I

2. The Toilet leaks, there is water on the floor:
if the leak is in the back of the toilet, check the water supply line connection
and refer to the manufacturer’s installation instructions. f the leak is at the toilet
flange area (where the toilet mounts to the floor), check the toilet flange nuts to
tighten.

I

A

3. Poor flush pressure:
the levers must be held fully open during the flush.
good flush should be
obtained within 2 to 3 seconds. f the problem persists, remove the water
supply line and check the water supply. The water supply rate should be at least
10 litres/2.5 gallons per minute to ensure an adequate flush.

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pleasure-way industries ltd.

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To protect the surface of your BS plastic shower pan, it is recommended that a rubber
shower mat be placed in the shower pan. Use a non-abrasive cleaner to clean your
shower compartment. OT : Do not use highly concentrated or high acid content
household cleaners, as these may damage the shower compartment.

A

R

1)
emove the shower pan floor carpet.
2) Velcro the side window removable shower curtain into place.
3) Slide the shower curtain across the door opening.
djust the water temperature to the desired level.
4)
5) Lift the center flow lever between the taps.

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t is recommended that the fantastic fan is running while the shower is in use to remove
humidity.
t is recommended that the bathroom be wiped down after the shower has been used. This
will help prevent mildew and other residues from forming on shower walls.

S

Waste ystem
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The FordeBay logo xcel is equipped with two waste tanks.

2)

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1) Black water tank located above the floor of the van directly under the toilet. Only
the toilet water and solid waste enter this tank. This tank is approximately 12 US
gallons or 45 liters.
rey water tank located under the passenger side of the vehicle. This tank handles
wastewater from the sinks and the shower. This tank is approximately 26 US gallons or
97 liters.

i

H

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i

ra n ng Waste old ng
anks

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1) Open the driver side component
compartment door located on
the driver side. This will expose
the sewer dump outlet. Press in
the black and gray dump valve
handles to ensure the valves
are closed. emove the black
termination cap.
2)

A

T

D

Before using your waste holding tank, deodorize it by adding one gallon of water and
commercial tank deodorizer through the toilet.

ccess the sewer hoseeBay logo from
the locking sewer hoseeBay logo
compartment located on the
driver side behind the rear
wheel well. Connect the sewer
hoseeBay logo to the drain outlet, and
put the opposite end into an
appropriate sewer dump outlet

Page 26

owner’s manual

2011 fordeBay logo excel

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3) Open the termination valve on the
solid waste holding tank (black
handle). Once this tank is empty,
then open the valve for the gray
garden
waste tank (grey handle).
hoseeBay logo may be left running into the
toilet with the valve open to further
rinse the tank and sewer hoseeBay logo.
4) Close the termination valves and
replace the cap and store your
sewer hoseeBay logo back in the canister.

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Deodorize the empty tank by adding
one gallon of water and commercial
holding tank deodorizer through the
tank.
ote: If the black water holding tank is

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allowed to overfill, the overflow may
back up through the toilet drain.

ote: If the gray water tank is allowed
to overfill, the overflow may back up
through the shower drain.

N

R

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f you are using a sewer hook up in a
V park, keep the valve closed until the
holding tank is at least partially full, then
drain. The large quantity of waste flow
will provide more effective drainage
and reduce tank stoppages.
ote: It is important to clean your monitor
probes in your holding tank to ensure
their reliability. See your RV dealer for
suggested cleaning solutions.

i

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W nter z ng
1) Drain your fresh water tank. The
fresh water tank is located behind the
rear axle (see page 22 for approximate
location). Open the drain spigot by
turning the top lever and let the water
drain (there may be a small amount of
water left in the tank after it is drained.).
2) Drain your hot water tank. First,
relieve pressure inside the hot water tank
with the pressure relief valve located
at the top of the hot water tank. Then
remove the anode rod at the bottom of
the water heatereBay logo tank on the outside of
the vehicle. The anode rod is a 1 1/16”
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pleasure-way industries ltd.

nut. Loosely reinstall the anode rod after
the water heatereBay logo is drained, this will
prevent dust and insects from entering
the heatereBay logo while in storage.
3) Turn the water heatereBay logo bypass valves
to the winter position. The water
heatereBay logo bypass valves are located
underneath the rear electric sofa
bed on the driver side. You can
access the by-pass valves through
the rear doors and reaching under
the electric sofa bed.

Summer

emove the water line from the
inlet side of the water pump (this
is the clear plastic line going into
the water pump filter.) Connect a
siphon hoseeBay logo to the inlet side of the
water pump place the other end in
retake this antifreeze.
shot
a container V non-toxic
with
the
valves
Turn on you’re the pump. This will
setting
pump non-toxicatVright
antifreeze
through all of your fresh water lines.
R

R

5)

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4) The winter position means that the
valve handle at the top of water
heatereBay logo on the red line should be
closed and the valve at the bottom
of the water heatereBay logo on the blue
line should be closed. The valve in
between where the red and blue
lines connect should be open (the
valves are closed when the handle
of the valve makes a T with the
water line).

6) Open the kitchen and bathroom
faucets one at a time allowing the
antifreeze to flow through both
the hot and the cold sides. Be sure
to also open the toilet valve and
exterior shower faucet. Turn off the
water pump and disconnect the
siphon hoseeBay logo, reattach the original
fresh water supply fitting.
R

7) Pour ½ cup of V antifreeze down
each drain (kitchen sink, bathroom
sink and shower drain).

Page 28

Winter

NOTE: Siphon hoseeBay logo consists of 40” of ½”
clear tubing with a fitting to attach to the
water pump. The fitting can be purchased
through an RV dealer.

owner’s manual

2011 fordeBay logo excel

8) Fully charge your auxiliary coach
battery and turn off and remove
the red key disconnect. The red key
disconnect is located behind the
door beneath the furnace.
9) Turn you thermostat to the off
position.
10) Turn your propane tank off.
11) Place your fridge door in a slightly
open position for air to circulate
through the fridge..
It is recommended that you start and run
your vehicle and generator once a month
during the winter season.


Release the locking mechanism of the door lock
by pushing it and shift it to the front. The lock in this
position stops the door from closing completely to
prevent formation of mildew.

Page 29

pleasure-way industries ltd.

U

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W nter se

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S

i

rea lectr cal ystem
E

Livi

ng

A

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We recommend that the water system not be used when the outside temperature drops
below the freezing point. You should ensure that your unit is completely winterized by that
time. f it is necessary to use the water system, we suggest that you bring containers of
fresh water with you and add non-toxic V antifreeze to the gray and black water holding
tanks. OT : Keep in mind that as you add more water to the holding tanks the antifreeze
will dilute more than the recommended amount and may start to freeze earlier at cold
temperatures. Do not use the exterior shower.

N

A

A

A

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The Motorhome living area electrical system is designed for convenience. t is capable of
supplying the vehicle with at least two sources of power.
12 volt auxiliary battery supplies
power to the interior components (except C current plug receptacles, roof air conditioner,
microwave, and fridge on C) for short-term use. The auxiliary coach battery is charged
when the chassis engine is running or when you are plugged into a 110 volt power source
with the disconnect switch in the on position.
For long term use, your vehicle may be powered by plugging into a 110 volt external power
source with the supplied 25 foot power cable. The yellow 25 foot power cable supplied
with your coach must be connected to your coach and then to a 110 volt power source
(30 amp outlet is recommended). This will supply 110 volt power throughout the interior and
supply power through a power converter to all 12 volt components.
ote: Connect the power cord to your coach first and then the external power source.

I

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Your unit is equipped with a 110/12 volt power converter. ts function is to take part of the
110 volt current that is received when the unit is plugged into an external power source and
convert it to 12 volts (which powers most of the motorhome components). t also provides
110 volt power to the components that only require 110 volts.
N

ote: The 12 volt or DC power on your fridge should only be used while in motion or running the
vehicle engine.

TV + DVD when plugged into wall outlet

ntenna Booster

A

R

efrigerator on C

Microwave
A

nterior & xterior Coach Lights
E

R
I
A

efrigerator when on DC or LP gas

E

Flat Screen TV + DVD when plugged into
inverter

A

110 volt 0r C quipment

E

12 volt or DC quipment

ir Conditioner

110 volt Plugs

Water HeatereBay logo

Power Converter/Charger

G

LP gas & CO

A

Water Pump
larms

enerator Start Switch

Furnace
ir ide Compressor (if equipped)
R

A

Power Sofa (if equipped)
Fantastic Fan
Back up Camera (if equipped)

Page 30

owner’s manual

P

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str ut on
ib

Di

lectr cal
anel
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2011 fordeBay logo excel

I

E

The FordeBay logo xcel is equipped with an
ota distribution panel that houses the
breakers for the 110 volt system and
the blade fuses for the 12 volt system.
The distribution panel is located on the
passenger side bed frame in the TD
model and on the passenger side rear
ottoman in the TS model.
R

emove the large vertical smoked
plastic cover panel to access the 110
volt breakers or the small horizontal
cover panel for the 12 volt fuses.

v

R

F

O

C

M

v

12 olt anual eset
Breakers and on erter
utput uses

A

I

Your motorhome has manual resettable breakers. f you have the
optional electric rear sofa, you will
have four manual resetting breakers.
These manual re-setting breakers are
labeled. ccess to these breakers is
through a compartment door found
on the passenger side underneath the
furnace. These breakers have a 40, 30,
20 and 15 amp capacity. The 40 amp
breaker controls the power converter,
the 30 amp breaker controls the power
sofa, the 15 amp breaker controls the
refrigerator when it’s running on 12 volts,
and the 20 amp breaker controls the
air compressor. There is also an 80 amp
charge-line breaker.


I

f you are experiencing any difficulties
with your power converter, refrigerator,
electric sofa or charging system while
on 12 volt, check these breakers first
to determine if they are tripped. There
is a small re-set button located on the
copper post end of the breaker. Simply
push it in if it is tripped. 80 amp coach
battery reset under the center bar.

Page 31

pleasure-way industries ltd.

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TSB/Document ID: GCI-A0424-01

Replacement Service Bulletin Number:

MFR Communication Date: 2019-01-08

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT

MFR Component System:

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