NHTSA ID Number: 10153809
Manufacturer Communication Number: GCI-A0421-01
TSB/Document Date: 2019-02-25
Summary
GENERAL CONSUMER INFORMATION PERTAINING TO AN OWNER'S MANUAL
31 L
(At 80 %)
23 L
NOTE: The height of your Motorhome may vary depending upon the tire pressure, air ride
pressure and optional components mounted on the roof. The width of the motor home will very
with the positions of the outside mirrors. All measurements and capacities are approximate. There
are many variables in the construction of the vehicle for measurements to be absolute.
TIRE/ AIR RIDE PRESSURE:
Tire pressures as recommended by Ford
Motor Company. Tire Size LT 245 / 75 R16E
FRONT TIRES: 55 PSI / 380 kPa
REAR TIRES: 80 PSI / 550 kPa
REAR AIR RIDES: 50 PSI this is a recommended setting for general use.
The Air rides are used to assist the springs and shocks of the vehicle. Your inflation rates will
very depending on the loading of the vehicle. It is recommended that you inflate the air rides
to a pressure that keeps the vehicle ride level.
10
11
Air Ride Fill Valves
(These will only be used if your vehicle is not equipped with the on board air ride compressor and
gage). Manual fill valves for the rear air ride suspension are located under the rear bumper of the
vehicle. These valves can be filled and tested with a tire gauge and chuck. The rear air bags should
maintain 50 psi.
LP Tank remote
Fill and Breather
Located in the driver side component compartment in front of the rear wheel well.
NOTE: Only fill your propane tank to 80% capacity.
Driver’s Side Furnace Vent
Located on the passenger side above the rear wheel well. This vent is the exhaust and fresh air
return for your furnace. NOTE: For maximum efficiency of your furnace this vent should be free
from obstruction. Caution this surface may be hot when furnace is running.
12
Driver’s Side Exterior Shower Compartment
Located beside the vehicle fuel fill door on the driver’s side, this compartment contains a
retractable showerhead with hot and cold-water taps. NOTE: When winterizing your Motorhome
be sure to winterize this tap and the shower hose.
Driver’s Side Water Heater Vent
Located at the rear the driver side, these vent gives you access to the exterior working components
of the 6-gallon auto ignite water heater. NOTE: Keep this vent clear from all obstructions.
Driver’s Side Sewer Hose Compartment
Located on the driver side just behind the rear wheel well. This stores the 10-foot sewer hose.
13
Driver’s Side Sewer Dump Valves
Located in and underneath the driver side component compartment. These dump handles allow
you to dump your gray and black waste tanks.
NOTE: Dump your black water first to allow your gray water to flush the black water
through the hose.
Driver’s Side Fridge Vents
Located on the passenger side just behind the side entry door. These vents allow for airflow for
your fridge coils, which help with the cooling process of the fridge.
NOTE: Ensure that these vents are free from all obstructions.
Passenger’s Side Fresh Water Holding Tank Fill
Located on the driver side rear beside the water heater access door. This locking door provides
access to fill your fresh water tank.
14
Passenger’s Side Exterior 110-Volt Plug
Located on the passenger side rear behind the rear wheel well, this plug will only function if power
is supplied through the generator or shore power.
Passenger’s Side Exterior Porch Light
Located behind the passenger side kitchen window, this light is controlled by the switch on the
kitchen end gable near the entrance handle.
Coach & Chassis Batteries:
The chassis battery is located under the hood of the vehicle, supplied by Ford
. The coach or
auxiliary battery is an Interstate SRM 24 series deep cycle battery. This battery operates the Motor
Home portion of your vehicle. The coach battery is located on the passenger side in front of the
rear wheel well. It is installed on a slide out battery tray.
15
TRAVEL PREPARATION
Before You Leave
Prior heading off on your adventures, you should always check to ensure that:
- the LP gas is off at the main valve
- all black and gray waste water tanks are empty and closed.
- all electrical cords and exterior hoses are stored back into their respective compartments
- chassis fluid levels are at recommended levels
- chassis tire pressure levels are at recommended levels
- chassis exterior lighting is functional
- air ride bag pressures are at recommended levels
- all exterior components are secure and closed
- the refrigerator power switch is changed to 12-Volt
(The 12volt/ DC system is there to maintain the coolness of the refrigerator while in
motion. The refrigerator should have been cooled on propane or AC electric before filling it
and leaving on you trip.)
- all interior compartments and drawers are closed and locked into position
- all interior components are secure and in place
- the furnace control switch on the thermostat is off
- the TV swing-out is locked into a position
- the site is left in better condition than when you arrived.
While In Motion
It is not recommended that you use any of your appliances while in motion. Warning: Do not use
any LP gas appliances while in motion. While you are in motion, you will have power to all 12Volt components such as the dome lights, water pump, roof vent, 12-Volt receptacle, TV, and
DVD. You will not have power to the microwave, 110-Volt receptacles, coffee maker and roof air
conditioner.
Upon Arrival at Your Site
Once you arrive at a site, please ensure that:
- your motorhome is parked in a level position so that your components will be at their
optimum performance (place a bubble level in the freezer shelf of the refrigerator to use as
a base and level your unit according to this)
- all exterior vents are clear from obstructions
- the black and gray water waste tank valves are closed
- hook up your 110-Volt power cord to your coach and then to the site receptacle (if
supplied at site)
- hook up your fresh water line to the city water pressure connection (if supplied at site)
- it is recommended for pressurized city water that a water regulator is used
- turn the LP gas on
- turn the refrigerator switch power to LP gas selection or 110-Volt power (AC).
- turn the water heater on ( Before turning it on, make sure the water heater is filled with
water)
- connect park cable and telephone jack (if supplied)
16
MOTORHOME SYSTEMS
LP Gas System
Your motorhome is equipped with a Liquid Propane (LP) gas system that provides fuel to the
appliances (refrigerator, cook top, water heater and furnace).
The LP storage tank is located on the driver side behind the component compartment-swinging
door. The filler and bleeder valve, the LP tank gauge and the LP gas regulator are also in this
location.
Propane fuel is stored in a liquid state under extreme high pressure. As fuel is used, propane vapor
passes from the tank through the regulator into the gas lines and eventually to the appliances.
Although the propane system has undergone extensive testing for leaks, the system’s connections
and fittings are subject to road vibrations and should be checked regularly for possible leaks.
Propane fuel is extremely flammable, colorless, heavier than air and smells like rotten eggs.
The main shut-off valve to supply propane to the coach is operated by the round handle located in
the driver side component compartment (ensure this switch is on before operating appliances.)
LP gas regulators must always be installed with the diaphragm vent facing downward. Regulators
that are not in compartments have been equipped with a protective cover. Make sure that the
regulator vent faces downward and that the cover is kept in place to minimize vent blockage that
could result in excessive gas pressure causing fire or explosion.
Warning: Do not bring or store LP gas containers, gasoline or other flammable liquids inside
the vehicle because a fire or explosion may result. LP gas containers should not be placed or
stored inside the vehicle as LP gas containers are equipped with safety devices that relieve
excessive pressure by discharging gas into the atmosphere.
Warning: It is not safe to use cooking appliances for comfort heating. Cooking appliances
need fresh air for safe operation. Unlike homes, the amount of oxygen supply in the unit is limited
due to the size of the vehicle. Proper ventilation when using the cooking appliance(s) will avoid
dangers of asphyxiation.
`
Warning: Do not use portable fuel burning equipment, including wood and charcoal grills
and stoves inside the motorhome. The use of this equipment inside the recreational vehicle may
cause fire or asphyxiation.
DO NOT FILL LP CONTAINER TO MORE THAN 80% CAPACITY. Overfilling the LP
gas container can result in uncontrolled gas flow, which can cause fire or explosion. A properly
filled container will contain approximately 80% of its volume of LP gas.
If you smell gas:
1.
2.
3.
4.
5.
6.
Extinguish any open flames, pilot lights and all smoking materials.
Do not touch any electrical switches.
Shut off the gas supply at the tank valve or gas supply connection.
Open all the doors and other ventilating openings.
Leave the area until the odour clears and you are sure there is no further risk to you.
Have the gas system checked and leakage source corrected before using again.
17
LP Off/On Valve:
Located in the driver side component compartment. This valve, when open, allows LP to flow to
the coach.
LP Fill Valve
Located in the driver side component compartment. This valve, covered by the yellow end cap
allows you to fill the LP tank to 80% capacity.
LP Bleeder Valve
The bleeder valve allows pressure to vacate the LP tank when 80% full.
18
LP Tank Gauge
This gauge indicates how full the LP tank is.
How to Use the LP Appliances:
Turn your red key disconnect switch to the on position (located behind the small door under the
furnace vent). Turn your LP on / off valve to the on position as mentioned above (located in the
driver side component compartment).
Cook Top:
The vehicle is equipped with a two-burner flush mount cook top located in the kitchen counter top.
1) Lift the glass cover.
2) Turn the selected burner knob to the ignite (flame) position. This allows propane to flow to the
selected burner.
3) Depress the middle ignition spark knob until the burner ignites.
4) Turn the burner knob to adjust the flame to the appropriate heat setting.
5) When you have finished using the cook top, turn the burner knob to the off position allow the
burner to cool before closing the cook top cover.
Please consult the Smeve stovetop owner’s manual for complete operating and cleaning
instructions.
It is recommended that the Fantastic Fan be used for ventilation when this appliance is in use.
19
Furnace:
Your vehicle is equipped with a 16,000 BTU Suburban LP gas Auto Ignition Furnace. The furnace
is located on the bottom right hand side of the galley. The thermostat control is located above the
stovetop and to the right on the wallboard.
1) Ensure that there is propane supplied to the coach.
2) Ensure there is 12V power to the coach.
3) Slide the top heat selector tab to the right on the thermostat to your desired temperature.
4) The Furnace will auto ignite and cycle through fan and heating. The furnace will cycle keeping
the desired temperature.
Refrigerator:
Your vehicle is equipped with a Dometic three way fridge (LP gas, AC & DC).
1) To turn the fridge on, turn the on / off button to the on position. Select your power source (LP
gas, AC or DC). Then select your desired level of coolness (this may vary slightly with each fridge
and weather condition).
2) The DC or Auxiliary Battery symbol is used when the vehicle is in motion. The DC mode will
maintain your fridge while driving, but should not be used for dry camping or initial cooling of
the refrigerator.
3) The AC symbol is recommended when the vehicle is operating off of a 120-volt power source
(shore power or generator).
Note: For the best cooling results your vehicle should be level and the exterior refrigerator
vents free from obstructions. Please consult your Dometic fridge-operating manual for
complete operating and maintenance instructions.
20
Water Heater:
Your vehicle is equipped with a 6 gallon LP Suburban gas Auto Ignition Water Heater. The water
heater is located underneath the rear electric sofa bed on the driver side. You can access the bypass valves through the rear doors and reaching under the electric sofa bed.
1) For normal or summer operation, ensure your by-pass valves are in summer position. The
valves at the top (red line) and bottom (blue line) of the water heater should be open. The valve
between the top and bottom valve should be closed. The valves are open if the handle lines up
with the water line, and are closed when making a T with the water line.
SUMMER POSITION
WINTER POSITION
\
2) Ensure the water heater is full of water. To check this open the water heater vent on the exterior
of the coach and lift the pressure relief valve, water should flow out of the spigot.
3) Fill your water heater by running your water pump or hooking a pressurized source onto the
city water hook up. Open a hot water tap in the vehicle to allow the air from the hot water tank
to escape while the tank fills with water (this can also be done by opening the pressure release
valve on the water heater until water flows out of the spigot).
4) Once the water heater is full turn on the water heater switch located above the side entrance
door in the monitor panel. Ensure the liquid propane supply to the coach is also turned on.
Note: Your LP gas appliances may not light on the first try. There may be air in the LP gas
lines that will dissipate as the gas pressurizes the lines.
Fresh Water System
The water system built into your motorhome provides full service similar to the system in your
home. A 12-Volt self-priming pump draws pressurized water from the fresh water tank to all cold
faucets and the water heater. An automatic pressure switch located in the water pump maintains a
positive line pressure between 20 to 30 p.s.i. The fresh and gray water tanks are located underneath
the floor. The black water tank is located above the floor under the toilet and shower pan.
Filling the Fresh Water Tank
1) Unlock the Fresh Water Fill. Remove the large white cap.
2) Insert a garden hose into the fill opening.
3) Turn the water source on to a medium flow rate, as a high-pressure flow will cause water to
gush out of the fill opening.
4) Monitor the fresh water fill level using the FRESH button on the monitor panel located above
the passenger side entry door. Do not over fill this tank. You may see water coming out through
the fill tube or air vent screen as this also indicates the fresh water tank is full.
21
5) If you have over filled your fresh water tank or you want to drain some of the water out of the
fresh water tank, open the drain spigot located on the fresh water tank. This fresh water tank is
located behind the rear axle. The fresh water tank spigot is located on the driver side
underneath the coach just behind the rear axle.
NOTE: If you notice water running out from underneath the van when filling the tank, there
is a drain spigot on the fresh water tank, turn it to the closed position.
City Water Connection
The city water connection is located in the driver’s side component compartment. The city water
connection is a convenience for you when you have access to an outside water source. When
hooking up the city water connection you should make sure that the water pump switch is turned
off and that all water faucets are closed.
1)
2)
3)
4)
5)
Open the driver side component compartment.
Remove the plastic insert from the city water connection.
Attach a garden hose to the connection using a rubber washer to ensure the fitting is tight.
Turn the water source on to a medium pressure.
Check for leaks at the city water connection, as you may have to re-tighten this connection.
NOTE:
In different areas the water pressure may vary. It is advisable to use a water pressure
regulator because excessive pressure may result in water-line damage. The city water system
bypasses the fresh water holding tank and feeds the water lines directly so that you will not have to
use the water pump. To disconnect the city water system, first turn off the water source, then open
a faucet to relieve some of the pressure in the lines (if you do not open a faucet to relieve some of
the pressure, when you unhook the water line, water may spray out), then unhook the water line.
22
Water Pump
The 12-volt Sure Flo water pump is located in the cabinet on the left-hand side of the fridge. The
filter and the inlet connection are visible on the top of the water pump.
Activate the water pump using the Pump switch at the bottom of the monitor panel located above
the passenger side entrance door. Please consult your Sure Flo operating manual for complete
operating and maintenance instructions.
Trouble Shooting:
If the pump will not prime, please check:
- to make sure there is water in the holding tank
- to make sure that the battery is not run down
- for kinks in the inlet water line
- for leaks at inlet fittings (if air is leaking into inlet fittings, tighten fittings or apply clamps as
necessary)
- for clogged lines
- the inline flow filter, located beside your water pump.
If the water pressure drops:
- make sure faucet aerators are clean
- check to make sure there is water in the holding tank
- check to make sure the battery is not run down
- check faucets and connections for leaks.
If the pump runs when there is no apparent demand for water:
- make sure there is water in the holding tank
- check all faucets and fixtures to make sure they are all shut off and not leaking
- check line for leaks.
23
Toilet
Please refer to the manufacturer’s operating instructions.
Toilet Trouble Shooting:
1. Water keeps running in the bowl:
- check to see if all the levers are turned all the way back. Sticking may be caused by foreign
material on the waste valve blade seal at the bottom of the bowl. If the problem persists, you may
need to replace the water valve.
2. The Toilet leaks, there is water on the floor:
- if the leak is in the back of the toilet, check the water supply line connection and refer to the
manufacturer’s installation instructions. If the leak is at the toilet flange area (where the toilet
mounts to the floor), check the toilet flange nuts to tighten.
3. Poor flush pressure:
- the levers must be held fully open during the flush. A good flush should be obtained within 2 to
3 seconds. If the problem persists, remove the water supply line and check the water supply.
The water supply rate should be at least 10 litres/2.5 gallons per minute to ensure an adequate
flush.
Shower
To protect the surface of your ABS
plastic shower pan, it is recommended that a rubber shower mat
be placed in the shower pan. Use a non-abrasive cleaner to clean your shower compartment.
NOTE: Do not use highly concentrated or high acid content household cleaners, as these may
damage the shower compartment.
1)
2)
3)
4)
5)
Remove the shower pan floor carpet.
Velcro the side window removable shower curtain into place.
Slide the shower curtain across the door opening.
Adjust the water temperature to the desired level.
Lift the center flow lever between the taps.
It is recommended that the fantastic fan is running while the shower is in use to remove humidity.
It is recommended that the bathroom be wiped down after the shower has been used. This will help
prevent mildew and other residues from forming on shower walls.
Waste System
The Ford
Excel is equipped with two waste tanks.
1) Black water tank located above the floor of the van directly under the toilet. Only the toilet
water and solid waste enter this tank. This tank is approximately 12 US gallons or 45 liters.
2) Grey water tank located under the passenger side of the vehicle. This tank handles wastewater
from the sinks and the shower. This tank is approximately 26 US gallons or 97 liters.
Before using your waste holding tank, deodorize it by adding one gallon of water and commercial
tank deodorizer through the toilet.
24
Draining Waste Holding Tanks
1) Open the driver side component compartment door located on the driver side. This will expose
the sewer dump outlet. Press in the black and gray dump valve handles to ensure the valves are
closed. Remove the black termination cap.
2) Access the sewer hose from the locking sewer hose compartment located on the driver side
behind the rear wheel well. Connect the sewer hose to the drain outlet, and put the opposite end
into an appropriate sewer dump outlet
3) Open the termination valve on the solid waste holding tank (black handle). Once this tank is
empty, then open the valve for the gray waste tank (grey handle). A garden hose may be left
running into the toilet with the valve open to further rinse the tank and sewer hose.
4) Close the termination valves and replace the cap and store your sewer hose back in the canister.
Deodorize the empty tank by adding one gallon of water and commercial holding tank deodorizer
through the tank.
NOTE: If the black water holding tank is allowed to overfill, the overflow may back up through the
toilet drain.
NOTE: If the gray water tank is allowed to overfill, the overflow may back up through the shower
drain.
25
If you are using a sewer hook up in a RV park, keep the valve closed until the holding tank is at
least partially full, then drain. The large quantity of waste flow will provide more effective
drainage and reduce tank stoppages.
NOTE: It is important to clean your monitor probes in your holding tank to ensure their reliability.
See your RV dealer for suggested cleaning solutions.
Winterizing
1) Drain your fresh water tank. The fresh water tank is located behind the rear axle (see page 22
for approximate location). Open the drain spigot by turning the top lever and let the water drain
(there may be a small amount of water left in the tank after it is drained.).
2) Drain your hot water tank. First, relieve pressure inside the hot water tank with the pressure
relief valve located at the top of the hot water tank. Then remove the anode rod at the bottom of
the water heater tank on the outside of the vehicle. The anode rod is a 1 1/16” nut. Loosely
reinstall the anode rod after the water heater is drained, this will prevent dust and insects from
entering the heater while in storage.
3) Turn the water heater bypass valves to the winter position. The water heater bypass valves are
located underneath the rear electric sofa bed on the driver side. You can access the by-pass
valves through the rear doors and reaching under the electric sofa bed.
4) The winter position means that the valve handle at the top of water heater on the red line should
be closed and the valve at the bottom of the water heater on the blue line should be closed. The
valve in between where the red and blue lines connect should be open (the valves are closed
when the handle of the valve makes a T with the water line).
SUMMER
WINTER
26
5) Remove the water line from the inlet side of the water pump (this is the clear plastic line going
into the water pump filter.) Connect a siphon hose to the inlet side of the water pump place the
other end in a container RV non-toxic antifreeze. Turn on you’re the pump. This will pump
non-toxic RV antifreeze through all of your fresh water lines.
NOTE: Siphon hose consists of 40” of ½” clear tubing with a fitting to attach to the water pump.
The fitting can be purchased through an RV dealer.
6) Open the kitchen and bathroom faucets one at a time allowing the antifreeze to flow through
both the hot and the cold sides. Be sure to also open the toilet valve and exterior shower faucet.
Turn off the water pump and disconnect the siphon hose, reattach the original fresh water
supply fitting.
7) Pour ½ cup of RV antifreeze down each drain (kitchen sink, bathroom sink and shower drain).
8) Fully charge your auxiliary coach battery and turn off and remove the red key disconnect. The
red key disconnect is located behind the door beneath the furnace.
9) Turn you thermostat to the off position.
27
10) Turn your propane tank off.
11) Place your fridge door in a slightly open position for air to circulate through the fridge..
It is recommended that you start and run your vehicle and generator once a
month during the winter season.
Winter Use
We recommend that the water system not be used when the outside temperature drops below the
freezing point. You should ensure that your unit is completely winterized by that time. If it is
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TSB/Document ID: GCI-A0421-01
Replacement Service Bulletin Number:
MFR Communication Date: 2019-01-03
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
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- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨6 Essential Resets: ABS
Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming. - 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
Last update on 2026-07-02 / Affiliate links / Images from Amazon Product Advertising API
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