NHTSA ID Number: 10153616
Manufacturer Communication Number: 2018-Dec-Tech Ti
TSB/Document Date: 2019-02-25
Summary
Subaru
Service and Technical Support Line Newsletter
may occur if water becomes trapped under the wrap guard on the hood for an extended period of time.
If you encounter this condition, at first, place the vehicle outside where the hood will be exposed to direct
sunlight for at least 2-3 hours to allow the moisture to be drawn from the hood. If this is not possible
or the condition remains after direct sunlight exposure, CAREFULLY use a blow dryer or heat gun to
GENTLY apply heat to the affected area to help draw the moisture out. Using this method, the stain
should be gone after a few minutes. A blow dryer is recommended to avoid overheating or burning the
paint.
Please be careful to not apply too much heat too quickly. To help
minimize this risk, do not hold heat source too close to the surface
or hold the heat source stationary (keep the heat source moving
constantly).
To the right and below are some pictures of cases which have
appeared in the field. Stain conditions are outlined in red.
IMPORTANT: Never attempt to remove this condition by buffing,
sanding, or application of chemicals as this will only serve to
damage the paint.
December 2018 TechTIPS
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Page 7 of 12
13
PAINT CONDITION ON HOOD – MOISTURE STAIN (CONTINUED)
Thank you all for your support and quality reporting for all 2019MY Forester QA items. Your QMRs
provided us early exposure to this condition, which we sincerely appreciate.
15
2019 FORESTER REMOTE ENGINE START CHANGES AND PRECAUTIONS
We have received reports from our Retailers indicating there are differences between 2019MY Forester
Accessory Key Start RES Kit installation versus the 2019MY Forester Push Button Start RES Kit. The
reports describe inconsistencies which installation could create confusion and needless expenses
attempting to fix an accessory RES Push Button system that is not broken.
The Techline did a test install of the 2019MY Forester “Push Button” Long Range RES Kit to confirm the
installation instructions and see how the RES Push Button system works, which is not Telematics and
Cell Phone controlled. This system is the SOA preferred option for our customers.
Here are the results found when attempting to initialize the RES Push Button system with the BIU and
attempting to start the 2019MY Forester using the Remote FOB Transducers (2) supplied with the RES
Kit:
When programming the Push Button Start RES System we discovered using the SDS July 2018
Quarterly Version Software 14.1.1 / Firmware 2.4.5 / SD Card 2.7.0 works like this;
•
Using the Denso DSTi Box, selecting 2019MY Forester and attempting to initialize the RES
Push Button Start (SMART) system was not successful. A “No Good Error Code” message was
displayed; see the DSTi Box picture below. Unplug the DSTi box and start over to initialize the
RES system. Start by entering 2018MY Forester then selecting Immobilizer and the RES Push
Button initialization will be successful.
When operating the Push Button Start RES, to start the engine using the RES Kit FOB transducers, the
doors must be locked. If all doors (including hood closed) are not locked, the vehicle horn will sound
and parking lights will flash a total of (6) consecutive times and not allow the engine to start.
December 2018 TechTIPS
CONTINUED ON THE NEXT PAGE
Page 8 of 12
15
2019 FORESTER REMOTE ENGINE START CHANGES AND PRECAUTIONS (CONTINUED)
To operate the vehicle once the engine is started using the RES FOB, (FOB blue light will flash, and a
very slight sound will be immitted when the vehicle is started and engine running):
•
Un-lock the doors using the vehicle Keyless Access Fob and enter the vehicle.
•
Press and hold the brake pedal while simultaneously pushing the vehicle’s Push to Start button
on the dash to put the car into gear.
•
NOTE: there is no green LED indicator on the Push to Start button to indicate the car is running
after starting it with the RES system.
15
2019 IMPREZA SPORT REMOTE ENGINE START CLIMATE CONTROL SETTINGS
A customer may present a concern of: “When using the Remote Engine Start feature of the MySubaru
mobile application, there used to be a setting for in-vehicle temperature”. This setting has been removed
since the 2019 Impreza Sport does not offer an automatic climate control system. The 2019 Impreza
Sport with manual climate control is the only model affected by this change.
December 2018 TechTIPS
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Page 9 of 12
18
ERRORS IN SERVICE MANUALS, WHAT TO DO
Occasionally while performing diagnostics and repairs, a Technician may find a step that seems
incorrect. For example, while following the trouble tree for B227C on 2018MY Legacy, the Tech is
directed to test the harness at connector i281. However, connector i281 is not related to the circuit or
system being tested. A quick review of the system wiring diagram at the top of the trouble tree shows
the connectors related to the DTC. In this case the correct connector is B281. If you encounter a
typographical error such as this or any other error, please submit a detailed QMR so it can be corrected.
If unsure of the correct test to perform or want to confirm a suspicion of an error, please contact the
Techline.
00
STIS NEW RELEASES
ITEM TYPE
TITLE
CREATED
DATE
01-167-08R
Technical Service
Bulletin
Recommended Materials (All Veh..
Dec 12, 2018
WTW-82
Subaru Product/
Campaign Bulletin
Combination Meter Reprogrammin...
11-Dec-18
09-54-12R
Technical Service
Bulletin
High-Pitched Chirp, Squeak or ...
10-Dec-18
11-184-18
Technical Service
Bulletin
DTC P119F and P219A; ECM Repro...
10-Dec-18
L1360BE
Service Manual
2019 Impreza / Crosstrek / Cro...
7-Dec-18
15-211-17R
Technical Service
Bulletin
Reprogramming File Availabilit...
5-Dec-18
15-236-18
Technical Service
Bulletin
Reprogramming File Availabilit...
4-Dec-18
Service Diagnostics
2019MY Impreza / Crosstrek / C...
4-Dec-18
11-186-18
Technical Service
Bulletin
DTC P0300: Reprogramming File ...
3-Dec-18
U1360BE
Service Manual
2019 Crosstrek Hybrid New Car ...
30-Nov-18
V1360BE
Service Manual
2019 Crosstrek Hybrid Emergenc...
30-Nov-18
MSA5B1908A
Owner Manual
2019MY Crosstrek Hybrid Quick ...
30-Nov-18
ITEM CODE
All revised publications are highlighted in yellow.
December 2018 TechTIPS
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Page 10 of 12
00
STIS NEW RELEASES
ITEM TYPE
TITLE
CREATED
DATE
MSA5M1922A
Owner Manual
2019MY SUBARU STARLINK Safety ...
30-Nov-18
MSA5M1927A
Owner Manual
2019MY Crosstrek Hybrid EyeSig...
30-Nov-18
MSA5M1925A
Owner Manual
2019 Crosstrek Hybrid SUBARU S...
30-Nov-18
MSA5M1908A
Owner Manual
2019 Crosstrek Hybrid Owner's ...
30-Nov-18
12-254-18
Technical Service
Bulletin
Loose “A” Pillar Trim
27-Nov-18
11-185-18
Technical Service
Bulletin
DTC P0A7E: Reprogramming File ...
27-Nov-18
07-143-18R
Technical Service
Bulletin
Power Rear Gate (PRG) Control ...
27-Nov-18
RES_TSG_1416I_14-17...
Troubleshooting
Guide
2014-16MY Impreza 2014-17MY Cr...
26-Nov-18
RES_TSG_19LO
Troubleshooting
Guide
2019MY Legacy/Outback Remote E...
26-Nov-18
RES_TSG_1418F
Troubleshooting
Guide
2014-18MY Forester Remote Engi...
26-Nov-18
RES_TSG_1518OL
Troubleshooting
Guide
2015-18MY Leg/Out Remote Engin...
26-Nov-18
S074ZE
Other/Miscellaneous Subaru Paint Manual
ITEM CODE
All revised publications are highlighted in yellow.
December 2018 TechTIPS
26-Nov-18
CONTINUED ON THE NEXT PAGE
Page 11 of 12
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Thank you!
MODEL:
YEAR:
VIN:
Description of situation encountered:
Your suggestion for repair procedure, product improvements, etc.:
Please attach separate sheets, if necessary. You may also want to include Service Manual
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December 2018 TechTIPS
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TSB/Document ID: 2018-Dec-Tech Ti
Replacement Service Bulletin Number:
MFR Communication Date: 2018-12-13
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
MFR Component Subsystem:
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