Technical Service Bulletin
60 Noises in sunroof mechanism
60 18 23 2050904/2 December 5, 2018. Supersedes Technical Service Bulletin Group 60 number 18-22 dated
March 29, 2018 for reasons listed below.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

A3

2018

000001 - 050429

Not Applicable

Condition
REVISION HISTORY
Revision

Date

Purpose

2

-

Revised Service (Added Steps 4-9)
Revised Warranty (Updated Labor Operations and Claim Type)

1

03/29/2018

Initial publication

Customer states:
 Various squeaks, noises or rattles are heard in the sunroof area. The noises are more easily heard when the
sunroof is in the fully closed or tilted position. If the sunroof is fully open, there are no noises.

Technical Background
During a certain production period the sunroof mechanism sliding rails were contaminated with a lubricant
incompatible with the approved lubricant. When the correct approved lubricant was applied to these contaminated
areas the correct lubricant did not adhere to these areas. These areas were then susceptible to noises when in
contact with adjacent components of the sunroof mechanism.

Production Solution
Production process corrected.

Page 1 of 7
© 2018 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin
Service
1. The areas of contamination
will need to be thoroughly
cleaned and dried, then the
correct lubricant can be
applied. Open the Panoramic
sunroof fully. While Figure 1
shows the glass panel
removed for clarity, the glass
panel does not need to be
removed to perform this

Figure 1. Sliding rails exposed showing the area of contamination.

operation.
2. Thoroughly clean the areas of
the sliding rails shown in the
illustration with All Purpose
Cleaner G 065567A2 and a
lint free cloth. The area to
clean is 15 cm from the
rearmost edge of the rail.

Figure 2. Area of the sliding rail to be cleaned.

Perform this cleaning
procedure to both sides.
3. Finally, lubricate the cleaned areas with Special Lubricant G 060567A2. Perform this lubrication to both
sides as well.
4. Completely open the glass lid.
The picture (Figure 3) shows
the locking mechanism in the
guide rail.

Page 2 of 7
© 2018 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin
Figure 3. Locking mechanism in the guide rail.
5. In the next picture (Figure 4)
the cover has been removed
to show what causes the
noises.
Note:
Please do not remove
anything here.
The two components in the
circle touch each other and
rattle when the glass panel is
tilted. To fix the rattle, grease
must get between the
components.

Figure 4. Part that causes noise.

6. Apply a pea-size amount of
grease on a small brush. Use
the special paste G 052 141
A2. Move the brush (as shown
in the Figure 5) from front to
back through the locking
mechanism.
Tip:
The direction of the movement
is very important, otherwise
major damage could be
caused to the roof system and
the body.

Figure 5. How to apply grease.

Page 3 of 7
© 2018 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin
7. The next picture (Figure 6)
shows the mechanism
unlocked.

Figure 6. Unlocked mechanism.
8. The following picture (Figure
7) shows the mechanism
locked.
Note:
At the end of the repair the
mechanism must be locked.

Figure 7. Locked mechanism.
9. Close the glass panel again. Verify that the condition has been resolved.

Page 4 of 7
© 2018 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin
Warranty
Claim Type:

 110 up to 6 Months/6,000 Miles.
 1EB over 6 Months/6,000 Miles up to 48 Months/50,000 Miles (If NO Fasteners,
Bolts, Nuts and/or screws are claimed. Otherwise use 110.)
 G10 for CPO Covered Vehicles – Verify Owner.
 If vehicle is outside any warranty, this Technical Service Bulletin is informational
only.

Service Number:

6028

Damage Code:

0020

Labor Operations:

Sliding roof cleaned with maintenance service

6005 2950

See SRT

Diagnostic Time:

GFF

No allowance

0 TU

Road test prior to service procedure

0121 0002

10 TU

Road test after service procedure

0121 0004

10 TU

Claim Comment:

As per TSB #2050904/2

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures

Manual. Claims are subject to review or audit by Audi Warranty.

Page 5 of 7
© 2018 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number

Part Description

Quantity

G 065567A2

0.2

All Purpose Cleaner
G 060567A2

0.2

Special Lubricant
G 052141A2

Paste

0.1

Page 6 of 7
© 2018 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin
See ETKA

Fasteners, Bolts, Nuts and Screws as needed per the

See ETKA/ELSA

Repair Manual

Additional Information
All parts and service references provided in this TSB (2050904) are subject to change and/or removal.
©2018 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.

Page 7 of 7
© 2018 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.