NHTSA ID Number: 10153445
Manufacturer Communication Number: A19-006
TSB/Document Date: 2019-02-21
Summary
Service Bulletin - The telematics system is reporting deterioration of the fuel cell stack. This deterioration can reduce fuel cell output. Water improperly discharged inside the fuel cell stack mixes with hydrogen and oxygen, generating hydrogen peroxide. The hydrogen peroxide/water combination concentrates in one area, accelerating the deterioration of the electrolyte membrane in the fuel cell.
Service Bulletin
19-006
February 16, 2019
Version 2
Product Update: Clarity Fuel Cell Stack Replacement
Supersedes 19-006, dated January 11, 2019, to revise the information highlighted in yellow
AFFECTED VEHICLES
Year
Model
VIN Range
2017-18
Clarity Fuel Cell
ALL
Check the iN VIN status for eligibility.
Failure to properly drain the hydrogen tanks and fuel lines prior to the fuel cell stack replacement can result in
hydrogen gas leaks.
Hydrogen gas is flammable and highly explosive. You can be seriously injured or killed if the leaking hydrogen gas is
ignited.
Turn off the fuel cell system, and keep heat, sparks, and flames away.
Always follow the precautions for the fuel cell system listed in the service manual.
REVISION SUMMARY
•
A video link and note has been added under REPAIR PROCEDURE.
•
A Warning has been added under AFFECTED VEHICLES.
SYMPTOM
The telematics system is reporting deterioration of the fuel cell stack. This deterioration can reduce fuel cell output.
PROBABLE CAUSE
Water improperly discharged inside the fuel cell stack mixes with hydrogen and oxygen, generating hydrogen peroxide.
The hydrogen peroxide/water combination concentrates in one area, accelerating the deterioration of the electrolyte
membrane in the fuel cell.
CUSTOMER NOTIFICATION
Automobile Customer Service will notify lessees of affected vehicles and arrange an appointment with their dealer.
The fuel cell stack and stack kit are controlled parts and can only be ordered with an eligible VIN once this appointment
has been made. Before ordering a fuel cell stack and stack kit, do an iN VIN status inquiry to make sure the vehicle
needs a fuel cell stack replacement.
CUSTOMER INFORMATION:The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment, and
training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not assume
this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an
authorized Honda
automobile dealer.
©
2019 American Honda Motor Co., Inc. — All Rights Reserved
Page 1 of 2
CORRECTIVE ACTION
Replace the fuel cell stack and ion filter.
WARRANTY CLAIM INFORMATION
The normal warranty applies.
Operation
Number
Description
Flat Rate
Time
Defect
Code
Symptom
Code
Template
ID
Failed Part Number
3101GS
Replace the fuel cell
stack and ion filter.
Includes venting.
13.4 hr
6CJ00
M3S00
A19006A
3A100-5WM-A30
Skill Level: Fuel Cell Certified Technician
NOTE
Make sure you indicate the VIN, mileage, and date on the replaced part and its box.
PARTS INFORMATION
Part Name
Part Number
Quantity
Fuel Cell Stack*
3A100-5WM-A30
1
Stack Kit*
063A0-5WM-305
1
Ion Filter
3H450-5WM-A01
1
Insulating Fluid
OL999-9014
2
OL999-9011
1
*These controlled parts require the VIN of an affected vehicle to place an order.
REPAIR PROCEDURE
NOTE
When working on or around the fuel cell system, pay attention to the service precautions for the fuel cell system.
Replace the fuel cell stack as described in the service information. Rotate the tires during the repair.
Click HERE to watch the Fuel Cell Stack Removal video.
END
Page 2 of 2
- Restores fuel economy
- Stabilizes ethanol
- Maximizes horsepower
- Improves responsiveness
- For use in both gasoline and diesel engines
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TSB/Document ID: A19-006
Replacement Service Bulletin Number:
MFR Communication Date: 2019-02-16
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
MFR Component System:
MFR Component Subsystem:
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