Daimler Trucks
North America LLC

Recall Campaign

September 2017
FL739AB
NHTSA #17V-338
Transport Canada #17-273

Subject: FCCC S2G LPG Chassis Airline Routing
Models Affected: Specific Freightliner Custom Chassis S2G
chassis manufactured August 24, 2012, through April 10, 2017,
and equipped with an LPG Chassis.

General Information
NOTE: FL739-A contains vehicles with a block heater. FL739-B contains vehicles without a block heater.
Daimler Trucks North America LLC (DTNA), on behalf of its wholly owned subsidiary, Freightliner Custom
Chassis Corporation, has decided that a defect that relates to motor vehicle safety exists on the vehicles
mentioned above.
There are approximately 756 vehicles involved in this campaign.
On certain vehicles an airline hose and heater cord may be improperly routed or secured near the engine
exhaust, which could cause melting or shorting of the lines. Melting or shorting of the lines may increase the
risk of a fire.
The airline hose and heater wire routing will be inspected and relocated if needed.
Additional Repairs
Dealers must complete all outstanding Recall and Field Service campaigns prior to the sale or delivery of a
vehicle. A Dealer will be liable for any progressive damage that results from its failure to complete campaigns
before sale or delivery of a vehicle.
Owners may be liable for any progressive damage that results from failure to complete campaigns within a
reasonable time after receiving notification.

Work Instructions
Please refer to the attached work instructions. Prior to performing the campaign, check the vehicle for a
completion sticker (Form WAR260).

Replacement Parts
Replacement parts are now available and can be obtained by ordering the kit or part number(s) listed below
from your facing Parts Distribution Center.
If our records show your dealership has ordered any vehicles involved in campaign number FL739, a list of the
customers and vehicle identification numbers will be available in OWL. Please refer to this list when ordering
parts for this recall.

Page 1

Daimler Trucks
North America LLC

Recall Campaign

September 2017
FL739AB
NHTSA #17V-338
Transport Canada #17-273
Table 1 - Replacement Parts for FL739AB
Campaign
Number

FL739AB
(AIRLINE KIT)

FL739A
(HEATER CORD
KIT)

Kit Number

25-FL739-000

25-FL739-001

Part Description

Part Number

Qty. per Kit

TUBE-CNVLTHT RFLCTV1 (HEAT SLEEVE)
TIE STRAP (DOUBLE)
TUBING NYLON 1/4 IN SILVER
CONDUIT, CONV.NYLON

BEN 476045028
TYC DCT110HIR
48-25855-030
48-02217-025

1
3
1
1

TUBE NYL 1/4 IN BLK NON REINF
COMPLETION STICKER
TUBE-CNVLTHT RFLCTV1 (HEAT SLEEVE)

48-25855-010
WAR260
BEN 476045028

1 ea
1 ea
1 ea

HARNESS-BLACK HEATER,93IN
CLAMP-LOOP,EPDM on STEEL,0.75IN
(P-Clip @ step)
WASHER-FLAT,STEEL,HARDENED,3/8 IN

PSM 3610714

1 ea

UMP S464G12

1 ea

23-09114-002

1 ea

TIE STRAP-14 3/4" X .19" ,BLACK,NYLON

23-09796-509

2 ea

WASHER-FLAT,STAINLESS STL,1/4,.625 OD

23-10900-025

3 ea

NUT SELF LOCK
SCREW, MACH, PHIT
SCREW-CAP,HEX,3/8-16,G

23-11600-100
23-11613-706
23-11747-075

3 ea
3 ea
1 ea

ea
ea
ea
ea

STRAP-TIE,STAINLESS,ST

23-13241-000

5 ea

CLIP-EDGE 3-6MM CA TIE PRLCLAMP-CUSH,SIL,1.00ID
(P-Clip @ Engine)

23-13477-200

2 ea

23-13824-016

1 ea

COMPLETION STICKER

WAR260

1 ea

Table 1

Removed Parts
U.S. and Canadian Dealers, please follow Warranty Failed Parts Tracking shipping instructions for the
disposition of all removed parts. Export distributors, please destroy removed parts unless otherwise advised.

Labor Allowance
Table 2 - Labor Allowance
Campaign
Number
FL739AB

FL739A

Procedure
INSPECT ROUTING FOR AIRLINE(S),
AND HEATER CORD IF EQUIPPED
INSPECT AIRLINE(S), AND HEATER CORD IF
EQUIPPED; REROUTE/REPLACE AIRLINE(S) ONLY
INSPECT AIRLINE(S) AND HEATER CORD;
REROUTE/REPLACE HEATER CORD ONLY
INSPECT AIRLINE(S) AND HEATER CORD;
REROUTE/REPLACE AIRLINE(S) AND
HEATER CORD

Time Allowed
(hours)

SRT Code

Corrective Action

0.4

996-1025A

06-Inspect

1.6

996-1025B

0.8

996-1025C

1.9

996-1025D

12-Repair
Recall/Campaign

Table 2

IMPORTANT: When the Recall has been completed, locate the base completion label in the appropriate location on the vehicle, and attach the red completion sticker provided in the recall kit (Form WAR260). If the vehicle does not have a base completion label, clean a spot on the appropriate location of the vehicle and first
attach the base completion label (Form WAR259). If a recall kit is not required or there is no completion sticker
in the kit, write the recall number on a blank sticker and attach it to the base completion label.
Page 2

Daimler Trucks
North America LLC

Recall Campaign

September 2017
FL739AB
NHTSA #17V-338
Transport Canada #17-273

Claims for Credit
You will be reimbursed for your parts, labor, and handling (landed cost for Export Distributors) by submitting
your claim through the Warranty system within 30 days of completing this campaign. Please reference the
following information in OWL:
• Claim type is Recall Campaign.
• In the FTL Authorization field, enter the campaign number and appropriate condition code (FL739-A or
FL739-B).
• In the Primary Failed Part Number field, enter 25-FL739-000.
• In the Parts field, enter the appropriate kit or part number(s) as shown in the Replacement Parts Table.
• In the Labor field, first enter the appropriate SRT from the Labor Allowance Table. Administrative time will
be included automatically as SRT 939-0010A for 0.3 hours.
• The VMRS Component Code is 013-007-019 and the Cause Code is A1 - Campaign.
• U.S. and Canada -- Reimbursement for Prior Repairs. When a customer asks about reimbursement,
please do the following:
• Accept the documentation of the previous repair.
• Make a brief check of the customer’s paperwork to see if the repair may be eligible for reimbursement. (See the "Copy of Owner Letter" section of this bulletin for reimbursement guidelines.)
• Submit an OWL Recall Pre-Approval Request for a decision.
• Include the approved amount on your claim in the Other Charges section.
• Attach the documentation to the pre-approval request.
• If approved, submit a based on claim for the pre-approval.
• Reimburse the customer the appropriate amount.
IMPORTANT: OWL must be viewed prior to performing the recall to ensure the vehicle is involved and the
campaign has not been previously completed. Also, check for a completion sticker prior to beginning work.
U.S. and Canadian dealers, contact the Warranty Campaigns Department via Web inquiry at
DTNAConnect.com / WSC, or the Customer Assistance Center at (800) 385-4357, after normal business hours,
if you have any questions or need additional information. Export distributors, submit a Web inquiry or contact
your International Service Manager.
U.S. and Canadian Dealers: To return excess kit inventory related to this campaign, U.S. dealers must submit a
Parts Authorization Return (PAR) to the Memphis PDC. Canadian dealers must submit a PAR to their facing
PDC. All kits must be in resalable condition. PAR requests must include the original purchase invoice number.
Export Distributors: Excess inventory is not returnable.
The letter notifying U.S. and Canadian vehicle owners is included for your reference.
Please note that the National Traffic and Motor Vehicle Safety Act, as amended (Title 49, United States Code,
Chapter 301), requires the owner’s vehicle(s) be corrected within a reasonable time after parts are available to
you. The Act states that failure to repair a vehicle within 60 days after tender for repair shall be prima facie
evidence of an unreasonable time. However, circumstances of a particular situation may reduce the 60 day
period. Failure to repair a vehicle within a reasonable time can result in either the obligation to (a) replace the
vehicle with an identical or reasonably equivalent vehicle, without charge, or (b) refund the purchase price in
full, less a reasonable allowance for depreciation. The Act further prohibits dealers from selling a vehicle unless
all outstanding recalls are performed. Any lessor is required to send a copy of the recall notification to the
lessee within 10 days. Any subsequent stage manufacturer is required to forward this notice to its distributors
and retail outlets within five working days.

Page 3

Daimler Trucks
North America LLC

Recall Campaign

September 2017
FL739AB
NHTSA #17V-338
Transport Canada #17-273

Copy of Notice to Owners
Subject: FCCC S2G LPG Chassis Airline Routing
For the Notice to U.S. Customers: This notice is sent to you in accordance with the National Traffic and Motor
Vehicle Safety Act. For the Notice to Canadian Customers: This notice is sent to you in accordance with the
Canadian Motor Vehicle Safety Act.
Daimler Trucks North America LLC (DTNA), on behalf of its wholly owned subsidiary, Freightliner Custom
Chassis Corporation, has decided that a defect which relates to motor vehicle safety exists on specific
Freightliner Custom Chassis S2G chassis manufactured August 24, 2012, through April 10, 2017, and equipped
with an LPG engine.
On certain vehicles an airline hose and heater wire may be improperly routed or secured near the engine
exhaust, which could cause melting or shorting of the lines. Melting or shorting of the lines may increase the
risk of a fire.