NHTSA ID Number: 10153391
Manufacturer Communication Number: sb31034
TSB/Document Date: 2019-02-19
Summary
Towing Procedures
31-034
Towing Procedures
FLA COE
FLB COE
FLD Conventional
Business Class
FLC 112 Conventional
> Century Class Conventional
> Argosy COE
> Cargo
> Columbia
> 122SD and Coronado
> Business Class M2
> Cascadia
> 108SD/114SD
> New Cascadia
Freightliner![]()
Service Bulletin
General Information
The following information provides proper towing instructions for all Freightliner
trucks with removable tow
hooks.
Towing Procedure
1. Shutdown the engine and set the parking brake.
DANGER
When working on the vehicle, shut down the engine, set the parking brake, and chock the tires. Before
working under the vehicle, always place jack stands under the frame rails to ensure the vehicle can not
drop. Failure to follow these steps could result in serious personal injury or death.
2. Open the hood. Remove the tow hooks, located behind the driver’s-side bumper. See Fig. 1. Close and
latch the hood.
NOTICE
New or ungreased tow hooks may be hard to install. Tow hooks that are not properly installed may be
damaged or break.
3. Install the tow hooks onto the tow hook receivers through the tow hook holes in the bumper, rotating the
hooks so the hook opening faces down. See Fig. 2. Pull the tow hooks to ensure they are securely
engaged in the tow hook receivers.
06/14/2017
f130146
Fig. 1, Tow Hooks
06/14/2017
f130147
Fig. 2, Tow Hooks Installed, Facing Down
4. Lower the stinger assembly so that it is level and approximately 1 inch (0.3 cm) off the ground. Back the
tow truck so that the crossbar with lift adaptors is within 6 inches (15 cm) of the Aero bumper. See Fig. 3.
Freightliner
Service Bulletin, 09/22/2017
Page 1
31-034
Freightliner![]()
Service Bulletin
Towing Procedures
FLA COE
FLB COE
FLD Conventional
Business Class
FLC 112 Conventional
> Century Class Conventional
> Argosy COE
> Cargo
> Columbia
> 122SD and Coronado
06/14/2017
> Business Class M2
> Cascadia
> 108SD/114SD
> New Cascadia
f130149
Fig. 3, Positioning the Stinger Assembly
NOTICE
When using tow hooks to move the vehicle, do not pass a sling (for example, a rope or chain) from one
hook to another. Known as reeving, this practice is not permissible in most industrial applications of
towing and hoisting. Reeving can overload the hooks and result in damage to the vehicle. See Fig. 4.
5. Pull the tow cables out of the tow truck and connect the tow cable lifting hooks onto the tow hooks, then
extend the recovery boom within 4 to 6 inches (10 to 15 cm) of being vertical of the tow hooks. See Fig. 5.
Page 2
Freightliner
Service Bulletin, 09/22/2017
31-034
Towing Procedures
FLA COE
FLB COE
FLD Conventional
Business Class
FLC 112 Conventional
> Century Class Conventional
> Argosy COE
> Cargo
> Columbia
> 122SD and Coronado
> Business Class M2
> Cascadia
> 108SD/114SD
> New Cascadia
Freightliner![]()
Service Bulletin
IMPORTANT: Do not reeve when towing.
1. Tow Hook
2. Chain
Fig. 4, Reeving
6. Lift the front of the truck until there is enough clearance for the stinger and crossbar to pass under the
bumper. See Fig. 6.
If enough clearance can not be gained with a single lift, jack stands or other means capable of supporting
the weight on the front axle must be used while the cables are shortened to allow a second lift.
Freightliner
Service Bulletin, 09/22/2017
Page 3
31-034
Freightliner![]()
Service Bulletin
06/14/2017
Towing Procedures
FLA COE
FLB COE
FLD Conventional
Business Class
FLC 112 Conventional
f130150
Fig. 5, Tow Cables Connected to the Tow Hooks
> Century Class Conventional
> Argosy COE
> Cargo
> Columbia
> 122SD and Coronado
06/14/2017
> Business Class M2
> Cascadia
> 108SD/114SD
> New Cascadia
f130151
Fig. 6, Moving the Stinger and Crossbar Under the
Bumper
WARNING
Failure to chock the tires or connect the tow truck’s air brake system before releasing the spring
parking brakes could allow the disabled vehicle to suddenly roll. This could cause property damage or
personal injury.
7. Chock the rear tires.
NOTICE
Reference the applicable axle manufacturer’s information to avoid damaging the axle when towing the
truck.
8. Use mid-rise or high-rise forks, or lift adaptors (part number 0200020) on the crossbar to provide clearance
for the aerodynamic bumper. See Fig. 7 and Fig. 8.
06/14/2017
f130152
Fig. 7, Lift Adaptors Installed on the Crossbar
Page 4
06/14/2017
f130153
Fig. 8, Backing the Tow Truck with Lift Adaptors on the
Crossbar
Freightliner
Service Bulletin, 09/22/2017
31-034
Towing Procedures
FLA COE
FLB COE
FLD Conventional
Business Class
FLC 112 Conventional
> Century Class Conventional
> Argosy COE
> Cargo
> Columbia
> 122SD and Coronado
> Business Class M2
> Cascadia
> 108SD/114SD
> New Cascadia
Freightliner![]()
Service Bulletin
9. Extend the stinger and place the lift adaptors under the axle. Make certain the lift adaptors are under the
front suspension springs between the U-bolts. See Fig. 9 and Fig. 10.
06/14/2017
f130154
Fig. 9, Positioning the Stinger with Lift Adaptors Under
the Axle
06/14/2017
f130155
Fig. 10, Stinger with Lift Adaptors Under the Axle (tow
truck shown)
10. Secure the axle to the crossbar with a chain or ratchet strap.
NOTICE
Failure to remove the driveline(s) or the drive axle shafts when towing the vehicle with the rear wheels
on the ground could result in damage to the transmission and other parts.
11. Remove all drivelines or all axle shafts for towing.
12. Remove the tow cables from the tow hooks and retract the recovery boom. See Fig. 11.
13. Remove the tow hooks from the bumper.
14. Connect the air and electrical supply lines from the tow truck to the truck being towed.
IMPORTANT: On trucks equipped with a front air suspension, either air pressure must be supplied to
the secondary air system or the front suspension must be blocked to operating height with wooden
spacers and the axle chained to the frame to prevent damage to the truck.
15. Release the park brake and remove the chocks from the rear tires.
16. Use the stinger to pull the truck close to the back of the tow truck for final towing position. See Fig. 12.
Freightliner
Service Bulletin, 09/22/2017
Page 5
31-034
Freightliner![]()
Service Bulletin
Towing Procedures
FLA COE
FLB COE
FLD Conventional
Business Class
FLC 112 Conventional
06/14/2017
f130156
> Century Class Conventional
> Argosy COE
> Cargo
> Columbia
> 122SD and Coronado
> Business Class M2
> Cascadia
> 108SD/114SD
> New Cascadia
06/14/2017
Fig. 11, Retracting the Recovery Boom
f130157
Fig. 12, Final Towing Position
17. Connect the safety chains. See Fig. 13.
06/14/2017
f130158
Fig. 13, Safety Chains Connected on the Towed Vehicle
Warranty
This is an informational bulletin only. Warranty does not apply.
Page 6
Freightliner
Service Bulletin, 09/22/2017
- 💯【Conta.ct us for Support Directly】If you met any...
- 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
- 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
- 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
- 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...
- 【TURN OFF CEL】 This AL319 car scanner diagnostic tool...
- 【EXTENSIVE APPLICATION】 Autel AL319 Compatible with...
- 【FOR END USER & DIYERS】 This error code reader AL319 is...
- 【USER-FRIENDLY DESIGN】 This OBD2 scanner and check...
- 【HIGH-QUALITY SERVICES】 12 months war.ranty from the...
Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: sb31034
Replacement Service Bulletin Number:
MFR Communication Date: 2017-09-17
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- Stay Updated with Lifetime Access: This obd2 scanner includes lifetime free software updates for all app service functions. With a single payment, enjoy full access to diagnostics, reset tools, and maintenance features — zero subscription fees. A budget-friendly choice for weekend mechanics, home car owners, and DIYers, supporting vehicles from 1996 onward. Come to us with your VIN to check compatibility.
- Full Bidirectional Control/Active Tests & Stable Wireless Connectivity: This car code reader features full bidirectional control, allowing you to send commands to the vehicle's ECU for active tests on components such as fuel pumps, injectors, A/C clutches, windows, sunroofs, and more. This car scanner diagnostic tool helps DIYers quickly diagnose and test vehicle parts, cutting down troubleshooting and repair time. With BT 4.0 wireless connectivity, you can enjoy cable-free diagnostics up to 33 feet. Stand in your garage and test windows, wipers, or even engine components—all without needing to move around your car.
- Portable Car Scanner with 26 Special Functions: Scheduled vehicle maintenance with the A30M car diagnostic scanner can keep your vehicle in peak condition and save you big on dealership trips. The XTOOL A30M obd2 scanner diagnostic tool features essential reset and relearn functions, such as Oil Reset, EPB Reset (Electronic Parking Brake Release), SAS, ABS Brake Bleeding, Throttle Body Relearn, Injector Coding, Crank Sensor Relearn, Headlight Adjustment, and Tire Size Reset. Note: Service functions may vary by vehicle model – check compatibility beforehand!
- Wide Compatibility CAN FD & FCA
Autoauth: This obd2 scanner diagnostic tool is compatible with over 85+ car brands from the U.S., Europe, and Asia, providing extensive coverage through a BT connection with your smartphone or iPad. Now upgraded to support the latest protocols, it includes FCA
AutoAuth access for Chrysler
, Jeep
, Dodge
, and Fiat
(2018+), and supports CAN FD for GM (2020+) models, giving you greater access to newer vehicles and systems. Note: The FCA
AutoAuth account is not included with the device. Users must register and pay separately through the official FCA
AutoAuth website to access diagnostic functions for vehicles that require it. - Up to 8 Live Data Streams Graphing – Real-Time Graphing for Deeper Insight: This car scanner supports up to 8 live data streams simultaneously with intuitive, real-time graphing. Gain comprehensive insights into your vehicle’s performance, making it easier to spot issues, detect trends, and make informed diagnostic decisions with confidence.
- Comprehensive OBD2 Scanner with 16 Resets: The XTOOL D5S car code reader and vehicle reset tool provides an advanced diagnostic solution with 16 commonly needed reset functions, including Electronic Parking Brake Reset (EPB Reset), SAS, BMS Reset (Battery Test), Throttle Body Relearn, TPMS Reset, ABS Bleeding, Injector Coding, Gearbox Match, Suspension Adjustment, Headlight, Window Initialization, Crank Sensor Relearn and more. Equipped with CAN FD Protocol and FAC AutoAuth, the D5S obd2 scanner diagnostic tool ensures compatibility with a broad range of modern vehicles, allowing users to address common maintenance needs quickly. NOTE: Please Check the Compatibility before ordering.
- 4 Main System Car Scanner & Full OBD2 Diagnostics: The XTOOL D5S car code reader is ideal for home mechanics, DIYers, and professionals, providing access to Transmission/Engine/ABS/SRS systems to read DTCs, Live data can be displayed in text or up to 4 PID data graphs, along with full OBD2 diagnostics to check the engine light on, other obd2 issues and routine maintenance. This car diagnostic scanner ensures you can keep your vehicles in top condition, avoiding costly repairs or unexpected breakdowns. NOTE: Some vehicles display three systems after connection because the transmission and engine of some vehicles are integrated into one.
- Check Engine Code Reader & Real-Time Engine Monitoring: Whether you're a car owner, a DIYer, or run a repair shop, the XTOOL D5S obd2 scanner diagnostic tool makes engine diagnostics fast and frustration-free, reading and explaining trouble codes in seconds—no confusion. Check live data like fuel trim, 02 sensor voltage, RPM, and coolant temp to pinpoint mis~fires, rough idle, or sensor issues. After repairs, simply use the D5S check engine code reader and reset tool to turn off the check engine light and confirm the problem’s fixed—saving time, money, and unnecessary shop visits. - Note: If the check engine light comes back on, it indicates the original problem still exists.
- Portable Car Scanner for ABS and SRS: XTOOL D5S gives you peace of mind when ABS or airbag warning lights come on. It reads and clears ABS codes to help you fix brake sensor, traction control, or wheel speed issues, and supports ABS bleeding after repairs like caliper or master cylinder replacement. For airbag systems, it scans and clears SRS codes related to airbags, seatbelt tensioners, and crash sensors. Whether you're doing repairs at home or running a small shop, the D5S is a cost-effective solution for safety diagnostics. Note: If a fault code returns after clearing, it usually means the issue hasn’t been fully resolved. Please check the compatibility before ordering.
- Transmission Warning Light ON? Here’s the Transmission Diagnostic and Reset Tool You Need: The XTOOL D5S is more than just a basic car scanner—it’s an easy-to-use transmission diagnostic tool. From rough shifts to slipping gears, the D5S lets you read and clear transmission trouble codes, monitor real-time TCM data, and perform transmission resets after fluid changes or repairs. Whether you’re a hands-on car owner or a pro running a busy shop, this OBD2 scanner with transmission functions helps you catch problems early—saving you time, money, and future headaches.. Note: Clearing fault codes is equivalent to a reset on some vehicles, but not all. For help, contact XTOOL Tech Support.
- Save $500+/Year with Pro-Level Diagnostics -No Subscriptions: The Portable XTOOL Anyscan A30D OBD2 scanner diagnostic tool includes free lifetime software updates for all app service functions, without extra cost. With a single payment, enjoy full access to diagnostics, relearn scan tools, and maintenance features. A cost-effective, smart choice for car owners and DIY enthusiasts, compatible with vehicles from 1996 onward. Please provide the car VIN and the special functions you need in advance so that we can confirm compatibility
- Bi-Directional Control for Faster Troubleshooting: Unlike a basic code reader, the A30D bi directional scan tool sends commands directly to your vehicle’s ECU to actively test components like fuel pump, valves, wipers, windows, doors, sunroof, and headlamps right from your smartphone. See component responses in real time without disassembly—perfect for brake jobs, electrical issues, and hard-to-find problems. This bidirectional obd2 scanner helps pinpoint faults faster, reduce guesswork, and avoid replacing good parts. An efficient, easy-to-use car scanner diagnostic tool built for DIYers, home garage users, and small-shop technicians who want real two-way scanner, not just codes
- 19 Reset Functions for Routine Maintenance: The A30D car diagnostic scanner provides 19 relearn functions without extra charges, including EPB Reset for parking brake replacement, TPMS Reset after tire changes, ABS Auto Bleeding, Oil Reset, SAS Reset, BMS Reset, Throttle Relearn, Injector C0ding, Gear Learning, Crank/Crankshaft/Cam/Ckp Sensor Relearn Tool, Transmission Match, Seat Calibration, Airbag Repair and more. This XTOOL A30D automotive scanner diagnostic tool supports preventive care, helping extend vehicle life and reduce costly shop visits. Functions vary by vehicle make and year—plz confirm compatibility before purchase
- Stable BT Connection & All-System & 8 Pids Live Data: The A30D wireless OBD2 scanner delivers a fast and stable wireless connection up to 33 feet, letting you move freely around the vehicle without tangled cables. Pair with with Android 9.0+ and iOS 10.0+ devices to turn your phone into a mobile auto scanner—perfect for home garages, driveways, or on-the-spot repairs. This full system scanner for cars provides real-time access to all major modules, including Engine, Gearbox, ABS, SRS, AC and more. with clear graphs, meters, and up to 8 PIDs displayed at once. This car code reader makes system monitoring visual, simple, easy to understand, and offering data logging for playback and deeper
- Wide Compatibility with CAN-FD & FCA
Support: The A30D car computer diagnostic reader works with most 1996 and newer vehicles with a standard OBD2 port, including for Ford
, for GM, for Toyota
, for Honda
, for Nissan
,for Hyundai
etc, with ongoing updates covering more car models and functions later. It also supports newer communication protocols like CAN-FD and FCA
AutoAuth (Personal AutoAuth account and active subscription required, not included with the device!for Chrysler
, for Dodge
, for Jeep
, for Fiat
models). It is a future-ready automotive scanner diagnostic tool for households with multiple vehicles or part-time techs. Coverage vary by cars, plz check the compatibility first
Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.




