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NHTSA ID Number: 10153154

Manufacturer Communication Number: Bulletin 58D5-20

TSB/Document Date: 2019-02-19


Summary

UPDATE ? Servicing Child Lock (NVLW) - REVISED


Technical Service Bulletin
58D5 UPDATE – Servicing Child Lock (NVLW)
November 7, 2018
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

A5
Sportback

2018

See Campaign/Action screen in Elsa

See Campaign/Action screen in Elsa

REVISION HISTORY
Date

Purpose

1

November 6, 2018

Original publication

2

November 7, 2018

Model year corrected to 2018

Revision

Condition
This Update has been proactively released to prevent the following condition from occurring in the vehicle:
• The embossed symbol for activating the child lock may be reversed. As a result, the child lock cannot be
activated in the direction shown by the embossed symbol on the door.
This Update is in effect until removed.
Vehicle must meet all of the following criteria:
• Procedure is valid only for vehicles that show the 58D5 code in the Elsa Campaign/Action Information
screen on the day of repair.
• Vehicle must be within the New Vehicle Limited Warranty.
• Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin.
• Procedure must be performed on applicable vehicles in dealer inventory prior to sale.

Technical Background
On AudieBay logo A5 Sportback vehicles with manual child lock manufactured within a specific period, the embossed
symbol for activating the child lock may be reversed. As a result, the child lock cannot be activated in the direction
shown by the embossed symbol on the door.

© 2018 AudieBay logo of America, Inc.

Page 1 of 4

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of AudieBay logo of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin
Service
Perform the following procedure on both rear
doors.

Open a rear door.

Turn the child lock in the direction indicated on
the symbol on the door.

Shut the door and try to open the door from the
inside.

If the door will not open using the inside door
handle with the child lock turned in the
direction indicated on the existing symbol, no
further work is required to the door being
tested.

If the door opens using the inside door handle
a new label must be installed over the existing
child lock symbol.
o

Clean the area as necessary to
remove any dirt or debris.

o

Choose the appropriate label based
on which door is affected.

o

Ensure minimal air bubbles are
created when installing the new label.

NOTE
Each label part number 8W8.010.530 includes
labels for the left and right doors.

© 2018 AudieBay logo of America, Inc.

Page 2 of 4

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of AudieBay logo of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin
Warranty
Claim Entry Instructions
After Update has been completed, enter claim as soon as possible to help prevent work from being duplicated
elsewhere. Attach the Elsa screen print showing action open on the day of repair to the repair order.
If customer refused campaign work or vehicle is out of the specified warranty parameter for this Update:

U.S. dealers: Submit the request through AudieBay logo Warranty Online under the Campaigns/Update option.

Canada dealers: Upload the repair order to AudieBay logo WIN/Operations/Campaign Closure.
Service Number

58D5

Damage Code

0099

Parts Vendor Code
Claim Type

002
Sold vehicle: 7 10
Unsold vehicle: 7 90

Causal Indicator
Vehicle Wash/Loaner
Criteria I.D.

Mark Child Lock Label as causal part
Do not claim wash/loaner under this action
F5
Check both door locks, no further work required
Labor operation:

0183 00 99

10 T.U.

-ORCheck both door locks; Install label(s)
Labor operation:
Quantity
1.00

© 2018 AudieBay logo of America, Inc.

5817 50 99
Part Number
8W8010530

20 T.U.
Description
Child Lock Label

Page 3 of 4

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of AudieBay logo of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin
Additional Actions Some of the affected vehicles may be involved in additional Actions.
Please check your Elsa Campaign/Action Information screen so that any
additional required work can be done simultaneously.
Verifying Vehicle
Eligibility

To verify vehicle eligibility for this Update, always check the Elsa
Campaign/Action Information screen. The Elsa system is the only binding
inquiry and verification system; other systems are not valid and may
result in non-payment of a claim.

Help for Claim
Entry

For questions regarding claim entry, contact AudieBay logo Warranty.

Required
Customer
Notification

Inform your customer in writing by recording on the Repair Order any and
all work that was conducted on the vehicle, including any and all updates
completed under this Update.

Required Parts
Part Number

Part Description

Quantity

8W8.010.530

Child Lock Label (one label will repair both rear
doors)

1

• Properly destroy and dispose of removed parts in accordance with all state and local requirements, unless
otherwise indicated and/or requested through SAGA.
• If you have exhausted your allocated parts and you require additional parts for vehicles affected by this Update
but have exceeded your Upper Order Limit, please submit your requests for additional parts via email to
upperorderlimits@audieBay logo.com. Be sure to include the affected VINs with your order. Prior to submitting your
request, ensure that each vehicle has the 58D5 code open in Elsa. Your order will be reviewed and processed
accordingly.

Additional Information
All parts and service references provided in this Update are subject to change and/or removal. Always check Elsa
for the most current version of this document.

© 2018 AudieBay logo of America, Inc.

Page 4 of 4

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of AudieBay logo of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

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TSB/Document ID: Bulletin 58D5-20

Replacement Service Bulletin Number:

MFR Communication Date: 2018-11-07

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: LATCHES/LOCKS/LINKAGES

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