2018

A5/S5/RS 5

Audi Delivery Guidelines

Client

Stock No.

Delivery Date

VIN

Delivery Inspection
 Ensure that final vehicle quality inspection is completed

 Repair all defects prior to customer delivery

 Inspect exterior for damage, dings, dents and surface scratches

 Ensure that customer has requested activation of Audi connect®; activate Audi connect® prior to customer arrival at
MyAudiconnect.com. Only if Audi connect® “Request to Initiate
Services” and Terms & Conditions have been signed. Applies
only to vehicles equipped with Audi connect® (USA only)

 Verify that vehicle is equipped as specified and that all accessories have been installed
 Check interior for cleanliness, grease marks and damage
 Check that floor mats are locked in place
 Ensure tire pressures are set to “normal Customer load” conditions and calibrate (store) the Tire Pressure Monitoring System
(TPMS) prior to Delivery
Customer Priority Topics

How long would the client like to spend on topics today? ______________________________________
1. ___________________________________________________________________________________________________________________________________________________________
2. ___________________________________________________________________________________________________________________________________________________________
3. ___________________________________________________________________________________________________________________________________________________________
Priorities
 Audio System

 Navigation

 BLUETOOTH® mobile phone pairing

 Seat fitting

 Driver assistance features

 Set-it and forget-it

 Media device ports

 Voice controls

Exterior

Driver Controls (continued)

 Advise the customer to use only oil that meets Audi standards

 Glove box

 Advise the customer that Audi recommends using top-tier
detergent gasoline that matches vehicle requirements

 Comfort front armrest

Interior
Driver Controls
 Instrument cluster, driver information systems, and steering
wheel controls

 Power windows: Power retention until front door is opened,
one-touch up/down operation for all windows, pinch protection
for all windows
 Power-adjustable, heated exterior side mirrors with powerfolding, and auto dimming”

 Audi virtual cockpit (if equipped)

 Panoramic sunroof with tilt, slide and power sunshade features
(if equipped)

 Demonstrate how to operate exterior lights

 Auto-dimming interior rear view mirror with digital compass

 Demonstrate how to operate interior lights

 Garage door opener (HomeLink®) 3-channel remote transmitter in overhead console (if equipped)

 Ambient LED interior lighting settings (if equipped)
 Automatic climate control
 Power outlets
Effective 9-6-2017-US
Version 1.4

 Trunk open & close
 Spare tire
1 of 3

2018 A5/S5/RS 5 | Audi Delivery Guidelines

Client

Driver Controls (continued)

Infotainment (continued)

 Tool kit

 MMI® touch with handwriting-recognition technology (if
equipped)

Steering

 CD/DVD/SD slots

 Demonstrate the multifunction steering wheel

 SiriusXM® Satellite Radio with 90-day trial subscription (if
equipped)

 Tilt and telescopic adjustable steering column
 Steering wheel mounted shift paddles (if equipped)
 Heated steering wheel (if equipped)

 SiriusXM® Traffic w/ 4-year subscription
 HD Radio™ Technology

Seating

 Demonstrate the scanning, tuning, and seek functions, as well
as how to save favorites

 Demonstrate how to adjust the seats

 Voice control

 Driver and front passenger comfort head rests (if equipped)

 BLUETOOTH® wireless technology & streaming audio for compatible devices

 Heated front seats (three-step) (if equipped)
 Heated rear seats (three-step) (if equipped)
 Ventilated front seats (three-step) (if equipped)
 Split folding rear seats
 “Passenger Side Airbag Off” light
 LATCH childseat-mounting points
 Spare tire access and cargo floor
 Massage seat functions (if equipped)
Owner’s Documents
 Owner’s manual, MMI® manual and other manuals as equipped
 Take the Quick Questions & Answers Guide from the glove box,
open it, and demonstrate how to use it with the customer

 Audi smartphone interface: Apple® CarPlay and Google™
Android Auto integration (if applicable)
 If Audi connect is not functioning with an error message,
“The myAudi Server is currently unavailable”, reference TSB
2048436 to activate service
 Audi connect® with six-month trial subscription
 Explain Wi-Fi® hotspot capabilities and 4G LTE connectivity (if
equipped)
 Inrix Online® Traffic
 Explain the Nav-Data-Update process via the customer’s MyAudi
account
 Show how to manually set the clock, daylight savings time and
time zone

 Tire Warranty Booklet: Explain coverage from tire manufacturer

Orientation Drive

 Warranty & Maintenance Booklet (stamp to confirm PDI was
completed): Adhere “vehicle identification label” from the vehicle trunk to the inside cover of the Warranty & Maintenance
Booklet prior to delivery

Vehicle Systems

 Review the recommended maintenance schedule. Explain the
importance of getting the Warranty & Maintenance Booklet
stamped for each maintenance performed

 Tire pressure monitoring system (TPMS)

 Lemon Law Rights Booklet or Lemon Law Notice as required by
law

 Electronic Dampening control (Audi drive select) (if equipped)

 Provide Audi Care information

Driver Assistance

 Help customer program the 24-hour Roadside Assistance number into their phone: 1-800-411-9988

 Audi advanced key - keyless start, stop and entry with handsfree trunk release

 Idle start/stop efficiency system
 Electromechanical parking brake

Suspension

 Explain the windshield wiper and washer functions
Infotainment
 Review the MMI® controls and basic functionality
 Audi sound system)
 Audi music interface
 Bang & Olufsen® sound system (if equipped)

 Parking system plus with rear view camera (four front and rear
acoustic sensors) (if equipped)
 Parking system plus with top view camera system (360°
view,four cameras, four front and rear acoustic sensors) (if
equipped)
 Cruise control with coast, resume and accelerate features

 MMI® Navigation plus (if equipped)
Effective 9-6-2017-US
Version 1.4

2 of 3

2018 A5/S5/RS 5 | Audi Delivery Guidelines

Client

Driver Assistance (continued)

Cabriolet

 Adaptive cruise control with stop & go and traffic jam assist (if
equipped)

 Power convertible roof (operable at speeds up to 31 mph)
(Cabriolet only)

 Audi pre sense® basic

 Windbreaker -- attaches over rear seats, stores in trunk (Cabriolet only)

 Audi pre sense® city: Pedestrian and vehicle collision warning
and braking initiation
 Audi active lane assist (if equipped)

Wrap up
End the orientation drive in the service write-up area

 Audi drive select
 Audi side assist with Audi pre sense® rear: Rear Cross Traffic
Alert & Vehicle Exit Assist (if equipped)
 High-beam assistant (if equipped)

 Tour the service department and introduce the customer to the
Service Manager and Service Consultant
 Set up first service appointment
 Ask the customer if you can program the service department’s
phone number into their phone

 Collision avoidance assist (if equipped)
 Turn assist (if equipped)
 Head-up display with navigation and assistance systems information (if equipped)

 Ask the customer if they would like to have the Audi Technologist phone number added to their phone contacts: 1-855-750TECH (8324)

 Traffic sign recognition (includes vehicle speed warning and
sign recognition) (if equipped) (only available in select cities)

Audi Brand Specialist
I certify that all operations have been completed and this vehicle has been prepared in accordance with Audi Procedures and
Quality Standards.

Audi Brand Specialist Signature

Date

Would you like to schedule a Second Delivery?
 No

 Yes
Date

Time

By signing, I confirm all items in this checklist have been thoroughly reviewed with me and the statements below are true.
• Vehicle is clean and free of problems
• Received all keys and owner’s documentation
• Satisfied with features and controls explanations

Customer Signature

Effective 9-6-2017-US
Version 1.4

Date

3 of 3