NHTSA ID Number: 10153084
Manufacturer Communication Number: ATE-17-14
TSB/Document Date: 2019-02-19
Summary
ATE-17-14 John Bean Pro32 Vehicle Database Update (August 2017)
Service Information
Number: ATE-17-14
Special Tools & Equipment
Subject: John Bean Pro32 Vehicle Database Update (August 2017) Date: Sep. 15, 2017
Supersedes ATE-16-20 dated July 13, 2016 due to Pro32 Program software and Pro32 Vehicle Data software
updates.
This communication provides important information on how to obtain and install the latest software for the
John Bean VAG1943B, VAS6331, VAS6421 alignment tools.
Latest Software Versions Released:
John Bean Pro32 Vehicle Database Update (Version 082017).exe
Installation Requirements:
All John Bean VAG1943B, VAS6331, VAS6421 Aligners must be previously updated to Pro32 Program
software version 3.4 or higher before performing this update
Attain a copy of Pro32 Aligner software and Vehicle Specification updates installation instructions (see
attachments)
Dealers must download the John Bean Pro32 Vehicle Database Update (Version 082017).exe file from
ServiceNet> Wheel Alignment Software >John Bean
Installation:
To update the John Bean VAG1943B, VAS6331, VAS6421 Aligners, please read and follow the Pro32
Aligner software and Vehicle Specification updates installation instructions attached.
Questions regarding installation of software updates to VAG1943B, VAS6331 or VAS6421 (after they have
been downloaded), can call EquiServ technical support desk (service group for John Bean) at 800-2255786. EquiServ will also be able to help with Aligner software and specifications installed from CD.
Page 1 of 1 with attachments
© 2017 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be
reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified
or reposted to other sites, without the prior expressed written permission of the publisher.
Fahrzeugdatenbank für Pro32 Software (für Achsmessgerät VAS 6331, VAS 6421
und VAG 1943B)
Pro32 DB VAG–082017*, August 2017
Ergänzungen/Änderungen zur Version VAG – 052017
Vehicle Data Base für Software Pro32 (for wheel aligner VAS6331, VAS 6421
and VAG 1943B):
Pro32 DB VAG-082107*, August 2017
Supplements/Changes compared to Version VAG - 052017
Arteon [3H]
Transporter T6
Crafter [SY, SZ]
Tiguan 2018 LWB [BW2]
alle Modelle/all models
1
2
2
2
2
A4 [8W]
A5 [F5]
A6 [4G]
Q5 [FY], Q5 China [87]
2
2
2
2
Skoda
-
-
Seat
Arona [KJ7]
2
-
-
-
-
Panamera [G2] Sport Tourismo
1
MAN
TGE [UY, ZU]
Mexiko/Mexico
Brasilien/Brazil
2
1 = Neu / New
2 = Änderung / Change
*= die ersten beiden Ziffern bezeichnen den Monat, die letzten 4 Ziffern
die Jahreszahl
Snap-on Equipment GmbH – Konrad-Zuse-Str. 1, 84579 Unterneukirchen, Germany, Tel. 08634-6220
Geschäftsführer: Klaus Kirstätter
Sitz der Gesellschaft: Unterneukirchen, Eingetragen beim Handelsregister Traunstein HRB 20757
AGB in ihrer gültigen Fassung entnehmen Sie bitte unserer Homepage: www.snapon-equipment.de
Seite 1 von 1/ Page 1 of 1
Installation
Instructions
Release Date:
March, 2013
Model(s)
Affected:
VAG Pro32 Alligners
Updating VAG Pro32 Software
GENERAL OVERVIEW: _______________________________________________________
Software Installation Instructions
Pro32 VAG (Portal Install)
This document outlines the installation process for Pro32 Software, specifically the VAG release portal
version to be downloaded in the field as a self-extracting ZIP file.
ACTION TO BE TAKEN:_______________________________________________________
After downloading the self-extracting ZIP file from the portal, and copying to the aligner, double-click the
self-extracting EXE file. See example below.
NOTE: These instructions show version 4.8 as an example, actual versions supplied may differ.
Copyright © 2013 Snap-on Equipment. wdc.. All Rights Reserved
Page 1
After the ZIP extracts, it will automatically start the
Pro32 installer.
4.8
4.8
Select the setup language for the “Install Shield” Select to continue.
The installer shows the progress of the installation
setup.
Copyright © 2013 Snap-on Equipment. wdc.. All Rights Reserved
Page 2
Next is the “Welcome screen”, Select “Next”.
A License agreement appears, select “Yes” if you
agree to the terms.
Next is the “Designation Screen” select “Next” to
continue.
IMPORTANT: always use the default location for
the installation.
Copyright © 2013 Snap-on Equipment. wdc.. All Rights Reserved
Page 3
Select the Languages appropriate for the installation. This
is the languages that can be selected as screen language
for actual operation of Pro32.
Click on to continue.
This screen shows the selected language, Click on
to continue.
An install percentage of completion bar shows the progress of the install.
Copyright © 2013 Snap-on Equipment. wdc.. All Rights Reserved
Page 4
This screen is for the progress of the driver loading portion
of the software update. Note, make sure the cameras are
UNPLUGGED from the system before proceeding.
The install is making internal preparations for the driver
install.
Select to proceed with the driver installation.
Note: If performing a software reload the screen shown
here will appear asking the installer if he wants to Modify,
Repair or Remove the drivers from the computer.
Select to ensure the drivers are installed properly.
This screen will not appear on those aligners that have not
been previously loaded with VAG software.
Copyright © 2013 Snap-on Equipment. wdc.. All Rights Reserved
Page 5
Select if you agree with the terms of the License
agreement.
Next is the “Designation Screen” select “Next” to
continue.
IMPORTANT: always use the default location for
the installation.
Select to proceed with the Driver installation.
Copyright © 2013 Snap-on Equipment. wdc.. All Rights Reserved
Page 6
An install percentage of completion bar shows the progress
of the install.
This screen will appear indicating that Windows cannot
verify the publisher of the software.
IMPORTANT: ALWAYS select “Install this driver software anyway” for proper driver installation.
Attach the aligner cameras to the computer at this time and
allow them to be recognized. Select when attached.
Copyright © 2013 Snap-on Equipment. wdc.. All Rights Reserved
Page 7
Software and driver installation has been completed, select
to complete.
IMPORTANT - It is necessary to close Windows and
removed power to the aligner and cameras after shutdown. Wait a minute or so and reconnect power and
restart the system.
Copyright © 2013 Snap-on Equipment. wdc.. All Rights Reserved
Page 8
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TSB/Document ID: ATE-17-14
Replacement Service Bulletin Number:
MFR Communication Date: 2017-09-20
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM:SOFTWARE
MFR Component System:
MFR Component Subsystem:
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