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LTB01249NAS2 - 'Diesel Exhaust Fluid (DEF) Dosing Malfunction' Message Displayed | TOPIx

LT B 0 1 2 4 9 N A S 2

TECHNICAL BULLETIN
20 DEC 2018

© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians
with the knowledge, tools, and equipment required to do the job properly and safely. It informs these
Technicians of conditions that may occur on some vehicles, or provides information that could assist in
proper vehicle service. The procedures should not be performed by 'do-it-yourselfers'. If you are not a
Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Land
Rover service facility to determine whether this bulletin applies to a specific vehicle.

I N F O R M AT I O N

This reissue replaces all previous versions. Please destroy all previous versions.
Changes are highlighted in blue

SECTION:
303-14

S U B J E C T/ C O N C E R N :
'Diesel Exhaust Fluid (DEF) Dosing Malfunction' Message Displayed

AFFECTED VEHICLE RANGE:
MODEL:

MODEL YEAR:

https://topix.landrover.jlrext.com/topix/content/document/view?id=948879

VIN:

APPLICABILITY:
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LTB01249NAS2 - 'Diesel Exhaust Fluid (DEF) Dosing Malfunction' Message Displayed | TOPIx

MODEL:

MODEL YEAR:

VIN:

APPLICABILITY:

Discovery (LR)

2017-2018

000008-079568

TDV6 3.0L Diesel

Range Rover Velar (LY)

2018

700004-778635

INGENIUM I4 2.0L Diesel

Range Rover Sport (LW)

2017-2018

124032-813903

TDV6 3.0L Diesel

Range Rover (LG)

2017-2018

320329-516057

TDV6 3.0L Diesel

MARKETS:
NORTH AMERICA

CONDITION SUMMARY:

SITUATION:
A 'DEF (Diesel Exhaust Fluid) dosing malfunction' and/or 'No Engine Restarts message in XXX miles'
message may be displayed on the Instrument Cluster (IC). Upon further diagnosis, the technician may
find DTC (Diagnostic Trouble Code) P208A-13 and P208C-11 stored in the Powertrain Control Module
(PCM).
CAUSE:
This may be caused by a PCM software error.
ACTION:
Should a customer express this concern, follow the Diagnostic Procedure below.

PA RTS :
No Parts Required

TOOLS:

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


Jaguar Land
Rover-approved
Midtronics battery
power supply

Jaguar Land
Rover-approved
diagnostic
equipment with
latest
PATHFINDER
software

WARRANT Y:

NOTES:
Repair procedures are under constant review, and therefore times are subject to change;
those quoted here must be taken as guidance only. Always refer to JLR claims submission
system to obtain the latest repair time.
The JLR Claims Submission System requires the use of causal part numbers. Labor only claims
must show the causal part number with a quantity of zero.
DESCRIPTION

Powertrain Control Module (PCM) - Update
ECU

SRO

18.90.90

TIME
(HOURS)
0.2

CONDITION
CODE
04

CAUSAL
PART
LR081414

NOTE:
Normal Warranty procedures apply.

DIAGNOSTIC PROCEDURE:

CAUTIONS:

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A Jaguar Land Rover-approved Midtronics battery power supply must be connected to the
vehicle startup battery during diagnosis / module programming.
All ignition ON/OFF requests MUST be performed; failure to do these steps may cause
damage to vehicle control modules.

NOTE:
Use the Jaguar Land Rover claims submission system for Field Service Action program eligibility
requiring a Powertrain Control Module (PCM) software update. If eligible, perform and claim the
update as per that program using the latest PATHFINDER software.
1

Connect the Jaguar Land Rover-approved Midtronics battery power supply to the vehicle
startup battery.

2

NOTE:
The Jaguar Land Rover-approved diagnostic equipment must be loaded with
PATHFINDER version 208 (or later).
Connect the Jaguar Land Rover-approved diagnostic equipment to the vehicle and begin a
new session.

3

NOTE:
The Jaguar Land Rover-approved diagnostic equipment will read the correct Vehicle
Identification Number (VIN) for the current vehicle and automatically take the vehicle
out of Transit mode (if required).
Follow all on-screen instructions.

4

Select ECU Diagnostics.

5

Select Powertrain control module [PCM].

6

Select Update ECU.

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1 Follow the on-screen instructions until the application finishes successfully.
2 When all tasks are finished, go to the next Step.
7

Exit the current session.
1 If required, reset the vehicle to Transit mode.
2 Select the Exit icon.

8

Disconnect the diagnostic equipment and battery power supply from the vehicle.

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