NHTSA ID Number: 10153025
Manufacturer Communication Number: 18-318
TSB/Document Date: 2019-02-19
Summary
This is the REVISED repair instructions for advisory 18-318. It has been determined that certain Atwood furnace models may have wiring that can come in contact with the exhaust vent tube causing the furnace to shut down in a safe manner.
Keystone
RV Company
12/4/18
SERVICE ADVISORY # 18-318
Dometic Furnace Wiring
It has been determined that certain Atwood furnace models may have wiring that can come in
contact with the exhaust vent tube causing the furnace to shut down in a safe manner. The
following procedure describes how to remove the exhaust tube and install a thermal liner to
protect the wiring.
All Models Included
Serial Number Ranges
2018 Aerolite
JJ910570 - JJ910612
JP910566 - JP911096
2018 Alpine
JE780428 - JE780926
2018 Aspen Trail
J8921734 - J8924423
JH922645 - JH924297
2018 Atlas
JP960005 - JP960424
2018 Avalanche
JE760623 - JE761089
2018 Bullet
JD435252 - JD439183
JT435153 - JT439072
JX435274 - JX439088
2018 Carbon
JR805570 - JR805848
2018 Coleman
JH935493 - JH940752
JM935822 - JM940930
JP935087 - JP935118
2018 Cougar
J2507379 - J2512969
JC506998 - JC512885
JV506983 - JV513122
2018 Cruiser
J6320390 - J6320768
2018 Endurance
JZ996182 - JZ996471
2018 Fuzion
JF810570 - JF811149
2018 Hampton
J5330005 - J5330106
2018 HC Montana
JA741837 - JA743333
2018 Impact
JF815525 - JF815918
2018 Kodiak
JJ971371 - JJ973893
2018 Laredo
JB602017 - JB602019
JE601277 - JE601991
JV601348 - JV601870
2018 Montana
J4702217 - J4704125
Service Advisory 18-318
2018 Outback
JB452530 - JB454553
2018 Passport
JD415191 - JD418704
JK414475 - JK418348
JT414931 - JT418810
JX414617 - JX418606
2019 Passport
KT410000 - KT410006
2018 Raptor
JR800427 - JR800889
2018 Rubicon
JH985039 - JH985160
2018 Sunset
J5351715 - J5353306
2018 Volante
J6360836 - J6361554
2018 Voltage
JZ990644 - JZ991109
Parts Required:
Page 2 of 4
1 – KRV # 601857- Furnace - Vent Sleeve - Kit - For SVC Furnace Exhaust
Insulate (This part may be ordered in bulk without a VIN)
If needed 1 – KRV # 623012 - Furnace - 35M - Kit - SVC - DC DF - Wiring
Harness (This part may be ordered in bulk without a VIN)
Sealant as needed
Tools Required:
- Screw Gun - Caulk Gun
The Model and Serial numbers for the furnace are required for warranty reimbursement.
Note – Check serial number on Key Express to verify the campaign is open. Some vehicles were
repaired before they left Keystone
.
When performing warranty or recall service, please make certain that appropriate Personal
Protective Equipment (PPE) is used.
The remedy is to remove the exhaust vent tube for the furnace on the exterior of the unit and install a
fiberglass sleeve around the exhaust tube, then reinstall exterior vent.
REPAIR INSTRUCTIONS FROM DOMETIC FOLLOW
HEATING
FURNACES
EN
Limit Switch Wire Rework
Service Bulletin
USA & Canada
Service Office
Dometic Corporation
1120 North Main Street
Elkhart, IN 46514
Service Center & Dealer Locations
Visit:
www.dometic.com
Read these instructions carefully.
Furnace Model
Serial Number Range
Field Kit Number
Kit Materials
AFS, AFM, DFS, DFM
73985322 – 81099541
31389
(1) Fiberglass Sleeve:
7” (length) x 1.5” (diameter)
1
SLEEVE INSTALLATION
This fix applies to all small and medium DF and AF door and less door furnace units.
1.1 Examining the limit switch wires
1.2 Placing the sleeve on a DF/AF unit
2
1
7" Fiberglass
Sleeve
Exhaust
Vent Area
7" Fiberglass
Sleeve
Vent
Assembly
Limit
Switch
Exhaust
Extension
Screw
➤➤ Remove the vent assembly, and using a flashlight,
look through the opening in the vent cover to
inspect the exhaust vent area.
➤➤ Visually examine the limit switch wires for evidence
of the following conditions:
–– Wires laying on the exhaust vent tube
–– Melting at any point along the length of the wire
DF Placement
Vent Assembly
AF Placement
➤➤ Install the fiberglass sleeve:
–– For DF units: slide the fiberglass sleeve over
the exhaust extension.
–– For AF units: slide the fiberglass sleeve over
the vent assembly.
➤➤ Re-install the vent assembly.
➤➤ If either condition exists, contact the Dometic
Technical Service department at 866-8693118 and/or your OEM manufacturer for repair
approval, prior to repairing any wires or continuing
with this field repair.
➤➤ If no damage is present, proceed with this field
repair.
Form No. 30101_C 12/18 | ©2018 Dometic Corporation
Service Advisory 18-318
Page 4 of 4
WARRANTY REIMBURSEMENT
Submit the claim on Key Express using Flat Rate Code # 7131842J with Service Advisory # 18-318
noted in the Customer Complaint section and Model and Serial information is noted in the Correction
Field. The amount of time authorized for inspection is 0.5 hour per vehicle to repair.
Please call Keystone
RV Customer Service at if you have any questions.
Luxury (LX) 866-273-1450
Toy Haulers (TH) 866-273-1452
Premium (PR) 866-273-1454
Light Weight (LW) 866-273-1456
Traditional (TR) 855-895-4422
Dutchmen (DM) 855-382-4100
CrossRoads (CR) 844-361-8455
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TSB/Document ID: 18-318
Replacement Service Bulletin Number:
MFR Communication Date: 2018-12-07
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM:WIRING
MFR Component System:
MFR Component Subsystem:
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