NHTSA ID Number: 10152994
Manufacturer Communication Number: Nissan
Aftersale
TSB/Document Date: 2019-02-19
Summary
Subject: Takata Completion Objectives for Q4 Nissan is continuing to ask its dealers to urgently help increase customer participation in the Takata recalls and to help it achieve 100% customer recall participation for the following vehicles: - 2007-11 Versa Sedan - 2007-12 Versa Hatchback - 2002-06 Sentra - 2002-04 Pathfinder - 2001-03 Maxima Nissan expects to upload the next refreshed owner list to DBS by the middle of February. At the time of monthly updates, we reassign owner lists based on dealer buy/sells. We anticipate having this automated within DBS by the end of the fiscal year. This is an extremely serious safety issue and Nissan is taking significant and unprecedented steps to increase customer recall participation but it needs dealer help to achieve its remedy goals. A separate communication will be released later this week informing regional personnel of the requirements for bonus payout in Q4. The Q4 objective is based on the average number of repairs in Q3 multiplied by the number of service days in Q4 (Mon-Sat minus any holidays). Dealer engagement is critical with this effort. It is a company-wide responsibility to make it a priority to replace these dangerous airbag inflators in affected vehicles. Further, increasing recall participation represents significant gross profit opportunity for our dealers. Regional personnel can access current completions via the tableau Takata tracker (https://tableau.na.nissan.biz/#/site/SLSMKG/views/TakataCampaignReport/TakataCampaign?:iid=3 ). Q4 objectives will be updated by the end of the week in the tableau Takata tracker, but current overall completion rates are included above.
Nissan Aftersales Division
Electronic Field Communication
INFORMATION
Date: January 29, 2019
To: RAMs, FOMs, & SDMs
Subject: Takata Completion Objectives for Q4
Nissan is continuing to ask its dealers to urgently help increase customer participation in the
Takata recalls and to help it achieve 100% customer recall participation for the following
vehicles:
• 2007-11 Versa Sedan
• 2007-12 Versa Hatchback
• 2002-06 Sentra
• 2002-04 Pathfinder
• 2001-03 Maxima
Nissan expects to upload the next refreshed owner list to DBS by the middle of February. At
the time of monthly updates, we reassign owner lists based on dealer buy/sells. We
anticipate having this automated within DBS by the end of the fiscal year.
This is an extremely serious safety issue and Nissan is taking significant and unprecedented
steps to increase customer recall participation but it needs dealer help to achieve its remedy
goals. A separate communication will be released later this week informing regional
personnel of the requirements for bonus payout in Q4. The Q4 objective is based on the
average number of repairs in Q3 multiplied by the number of service days in Q4 (Mon-Sat
minus any holidays).
Q4 Objectives
Straight Line
Open VINs
RGN
24 MWR
26 NER
32
CR
34 SER
36 MAR
42 MTN
44 WR
48 NWR
TOTAL:
80,080
117,464
131,366
153,266
73,761
59,491
99,303
31,234
745,965
10,108
10,871
8,360
10,640
8,512
5,624
7,600
3,800
65,515
Q4
Repairs
per day
Variance from
Q3 Repairs per
Day
% of Obj
Complete as
of 1/28/19
130
148
110
143
113
74
100
50
2
5
13
10
4
2
13
0
18.5%
18.4%
21.6%
22.3%
18.9%
19.9%
21.0%
18.6%
868
49
20.0%
Dealer engagement is critical with this effort. It is a company-wide responsibility to make it
a priority to replace these dangerous airbag inflators in affected vehicles. Further, increasing
recall participation represents significant gross profit opportunity for our dealers. Regional
personnel can access current completions via the tableau Takata tracker
(https://tableau.na.nissan.biz/#/site/SLSMKG/views/TakataCampaignReport/TakataCampaign?:iid
=3 ). Q4 objectives will be updated by the end of the week in the tableau Takata tracker, but
current overall completion rates are included above.
.
Originator: Craig Nangle
Phone: 615-725-0126
Email: craig.nangle@nissan-usa.com
Division: Aftersales
Department: Dealer Support
- Advanced VCI Box, Industry-leading J2534 Pass-Thru...
- High-Speed OEM-Level Diagnostics & Programming: Unlock true...
- Coverage for 17 Car Brands & Ultra Reliability: Works...
- User-Friendly RLink Platform & Expert Support: TOPDON’s...
- 6.6 ft USB-C Cable & Portable Storage Case: The RLink J...
Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: Nissan Aftersale
Replacement Service Bulletin Number:
MFR Communication Date: 2019-01-29
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: AIR BAGS
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used escaner automotriz device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way, and we’ll provide a solution within 24 hours. THINKSCAN 689BT Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- [Good News] THINKSCAN 689BT is the most competitive automotive scan tool to date, offering wireless updates with no subscription fees(valued 500Buc.ks) . With all the features of THINKTOOL PD8,PRO, built on Android 10 platform with 4-core CPU, 4GB RAM
and 64GB ROM, serving up to 5X faster than older MAX/MINI/PLUS vehicle scanners escaner automotriz, no more slow and delayed feedbacks, it's time to update your garage tool. - [Big Money Saver] Premium THINKSCAN 689BT Wireless Diagnostic Scanner Escaner Automotriz, save up to 400USD per year, includes all useful features: Full bi-directional controls, ECU coding, 34+ services, OEM all system diagnostics, Worldwide vehicles coverage, CAN FD & DoIP, FCA AutoAuth（The 689BT only provides a login and purchase portal, and users are required to register for an FCA account and pay a membership fee in order to perform the relevant automotive diagnostics)
- [3000+ Active Tests]Active testing is one of the most useful features in automotive maintenance and greatly improves mechanic efficiency. THINKCAR 689BT bidirectional scanner can send action commends to vehicle sub-systems or components for active test without using vehicle controls. It can perform various tests such as: EVAP Test, Fuel Trim Reset, Injector Buzz Test, Window/ Mirror/ Door Lock Test, Pump and Value Tests, etc. Get functions from "Diagnose>Car Model>System>Active Test".
- [Hot Advanced Features] 689BT bidirectional tool scanner for car newly adds ECU Coding, Power Balance, Flash Hidden Functions, Reset Adaptive Data, Match Replaced Components, Customize OE-Settings. Such as: 1. changing the color of interior lights 2. switching on/off the auto hold, 3. customizing dash kits 4. activating the auto side mirror folding function 5. disables auto start-stop. Note: Coding functions vary by model&year.
- 【15+ Advanced Reset & Calibration Functions】The Thinkdiag scanner provides 15+ professional maintenance functions, including:✔ Oil Reset | ✔ ABS Bleeding | ✔ Injector Coding | ✔ SAS Reset✔ TPMS Reset | ✔ BMS Reset | ✔ Transmission Adaptation | ✔ AFS Reset | ✔ Sunroof Calibration | ✔ Brake Reset | ✔ Suspension Relearn | ✔ Electronic Throttle Relearn | ✔ Seat Calibration | + More reset/relearn/calibrate/adaptive functions under automotive full systems diagnostic menu. Ideal professional OBDII scanner for mechanics and DIY enthusiasts, Thinkdiag delivers professional OE-level diagnostics with adaptive relearn capabilities for precise vehicle servicing.
- 【Full-System Diagnostics OBD2 Scanner Bluetooth】 Thinkdiag OBD2 Scanner supports all Systems diagnostic function, it can read/clear DTCs, read live data, read control module information, actuation tests and maintenance functions for ECM, BCM, SRS, TCM, BMS, TPMS, SAS, A/C system etc... It works with most car models after 1996, cover more than 120+ car brands. All car make and reset software come with 1 year update without any charge, much valuable and powerful than 1000 dollars level scanners in the market.
- 【Potential Feature Activation】 Thinkdiag diagnose obd2 scanner Bluetooth allows you to match the replaced components with ECU, activate potential functions for BMW, for GM, for Benz etc. Adjust some annoying features, adapt vehicle's settings to improve performance. No matter you are private owner or professional technician, Thinkdiag is a powerful and handy scanner in your repair tool list. Potential features are not suitable for every car models, please check with us before purchase. This superior function required newest Android OS device, it performs better on Android cell phone.
- 【Bidirectional Test/Active Test】 Thinkdiag car code reader actuates solenoids and actuators for active testing, send commands to systems/components to test their real-time working status, without using manual vehicle controls which saves much diagnostic time and effort to identify malfunction causes. You can check windows, doors, mirrors, sunroof, fans, fuel pump and other parts working status by actuation test function, thinkdiag supports 10000+ active tests. When you process Automotive full system diagnostic, you can do active test on every supported module.
- 【Intelligent Diagnostic Tool with Auto-VIN】Thinkdiag Bluetooth OBD2 scanner makes your smart phone device become a professional vehicle diagnostic tool, it compatible with Android and iOS system. Auto-VIN function supports the Thinkdiag identifies the most car models automatically, if autovin failed, you can choose car info manually. Full system Vehicle health report will be automatically created after diagnosis, report can be shared. Live Data Stream combined 4-in-1 Graphing+Data Record better for monitoring vehicle performance and analyze the abnormal parameter.
- 【Powerful Bidirectional Control -- Active Test】Good News! The THINKSCAN 662 obd2 scanner has bidirectional control function,which is the most popular feature among mechanics.This function is mainly used to test whether the executing components in the electronic control system can work normally,By requesting information from the vehicle's ECU or sending commands to the ECU module to execute commands and identify maintenance status,quickly locate the cause of the fault.Such as ABS,Fuel Injectors,Adjusting Throttle,Coolant Fans,Radiator Fans,Coolant Pumps,EV.AP Test, Fuel Trim Reset,Injector Buzz Test,Pump/ Value Test,etc. Effectively shorten diagnosis time and reduce diagnosis costs.
- 【Unlock Pro-Level Diagnostics With Half Costs】 THINKSCAN 662 obd2 scanner diagnostic tool Delivers Premium Scanning Power for Half the Price! The OBD2 scanner can handle common issues with ECM,TCM,ABS,SRS. It can easily read and clear fault codes, analyze data streams, and ensure quick identification of problems. THINKSCAN 662 bidirectional scan tool has 12 practical reset functions, including Airbag Reset,ABS Bleeding,BMS,Brake Reset, D.P.F,Throttle Adaptation,Injector Coding,OIL Reset,steering angle Reset,Gearbox,TPMS,and more. The car scanner diagnostic tool very suitable for DIY enthusiasts, car repair technicians, and small and medium-sized repair shops.
- 【Multi Functional Intelligent Car Scanner Diagnostic Tool】 Automatic VIN + Real-time Data + DTC Lookup + Historical Diagnostic Records: This OBD2 scanner features auto serch technology, allowing for car recognition without the need for manual input. The real-time data of the car ECU is read and displayed in the form of text or a 4-in-1 merged waveform chart. You can save, share, print or send the entire inspection report via email for analysis. Historical diagnostic reports help you quickly identify vehicle issues and understand the condition of the vehicle. The built-in 'feedback' module provides customized repair Operation recommendations from our certified professionals.
- 【Upgraded Hardware + Ergonomically Engineered】 THINKSCAN 662 OBD2 scanner has a friendly combination of touch screen and physical buttons with an ergonomic appearance for comfortable use.Experience 2x faster scans and 50% longer lifespan vs standard models.This scanner para autos boast a 4-core 1.8GHz CPU,6.2-inch HD touch screen,2GB RAM + 32GB ROM storage capacity,a long-lasting 4150mAh battery,Android 8 ensures lightning-fast bootup and processing.The scanner is robust with rubberized protection that you can store and use in the trunk or garage.Whether you are engaged in Home car maintenance or road rescue car repair,this car scanner can help you perfectly solve car problems.
- 【Effortless Setup & Scanning - Intuitive for All Skill Levels】No More Complicated Scanners! The User Interface is as User-Friendly as THINKCAR 689BT! Truly Plug-and-Play,The downward sliding setup shortcut portal and drawer function shortcut portal make you use this scan tool as easy as using your own cell phone.The car scanner supports setup screenshot,screen recording,volume adjustment,this scan tool includes product e-manuals,instructional videos,and fault code libraries,users can check the usage guide,perfect for DIY car owners,Maintenance technician.If your father,husband,brother,boyfriend enjoys car repairs,THINKSCAN 662 is a great gift choice, and it has amazing family value.
Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.