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NHTSA ID Number: 10152916

Manufacturer Communication Number: TSBENG198

TSB/Document Date: 2019-02-19


Summary

TSB: SERVICE ACTION: 2.4L GDI ENGINE START LOGIC IMPROVEMENT (SA369) - This bulletin provides the procedure to improve the logic of the Engine Control Unit (ECU) on some 2019MY Optima (JFa) vehicles, produced from May 21, 2018 through January 4, 2019, which may experience an intermittent difficult-to-start concern during a cold start.


GROUP
ENG

NUMBER
198

MODEL
2019MY
Optima (JFa)
2.4L GDI
DATE
January 2019

TECHNICAL SERVICE BULLETIN
SUBJECT:

SERVICE ACTION: 2.4L GDI ENGINE START
LOGIC IMPROVEMENT (SA369)

This bulletin provides the procedure to improve the logic of the Engine Control Unit (ECU) on
some 2019MY Optima (JFa) vehicles, produced from May 21, 2018 through January 4, 2019,
which may experience an intermittent difficult-to-start concern during a cold start. To correct
this concern, apply the improved logic to the ECU using the KDS ECU Upgrade function as
described in this bulletin. For confirmation that the latest reflash has been applied to a vehicle
you are working on, verify the ROM ID using the table on page 2 of this bulletin.
KiaeBay logo is requesting the completion of this Service Action on all affected vehicles including dealer
stock, prior to delivery. Before conducting the procedure, verify that the vehicle is included in
the list of affected VINs.

KiaeBay logo Diagnostic System (KDS)

 NOTICE
A Service Action is a repair program without customer notification that is performed
during the warranty period. Any dealer requesting to perform this repair outside the
warranty period will require DPSM approval.
Repair status for a VIN is provided on WebDCS (Service → Warranty Coverage →
Warranty Coverage Inquiry → Campaign Information). Not completed Recall / Service
Action reports are available on WebDCS (Consumer Affairs → Not Completed Recall
→ Recall VIN → Select Report), which includes a list of affected vehicles.
This issue number is SA369.
File Under:
Circulate To:

X General Manager

X Service Advisors

X Technicians

X Service Manager

X Parts Manager

X Body Shop Manager  Fleet Repair

Page 2 of 7

SERVICE ACTION: 2.4L GDI ENGINE START
LOGIC IMPROVEMENT (SA369)

SUBJECT:

ECU Upgrade Procedure:
To correct this condition, the ECU should be reprogrammed using the KDS
download, as described in this bulletin.
Upgrade Event Name
405. JFA THETA 2.4GDI ULEV ENGINE START LOGIC IMPROVEMENT

 NOTICE






A fully charged battery is necessary before ECU upgrade can take place. It is
recommended that the Midtronics GR8-1299 system be used in ECU mode during
charging. DO NOT connect any other battery charger to the vehicle during ECU
upgrade.
All ECU upgrades must be done with the ignition key in the ‘ON’ position.
Be careful not to disconnect the VCI-II connected to the vehicle during the ECU
upgrade procedure.
DO NOT start the engine during ECU upgrade.
DO NOT turn the ignition key ‘OFF’ or interrupt the power supply during ECU
upgrade.
When the ECU upgrade is completed, turn the ignition ‘OFF’ and wait 10 seconds
before starting the engine.
ONLY use approved ECU upgrade software designated for the correct model,
year.

 NOTICE
Before attempting an ECU upgrade on any KiaeBay logo model, make sure to first determine
whether the particular model is equipped with an immobilizer security system.
Failure to follow proper procedures may cause the PCM to become inoperative after
the upgrade and any claims associated with this repair may be subject to
chargeback.
ROM ID INFORMATION TABLE:
Upgrade Event #405
Model

EM

TM

IMMO

ECU P/No.

ROM ID
Previous

New

JPAJNC4ERE3A
JPAJNC4ERE3B
Yes _
39171-2GJK0
JPAJNC4ERE3C
JPAJNC4ERE6F
JPAJNC4ERE6D
JPAJNC4ERE6E
JFa
2.4L GDI
AT
JPAJNC4EME3A
JPAJNC4EME3B
No
39171-2GJK5
JPAJNC4EME3C
JPAJNC4EME6F
JPAJNC4EME6D
JPAJNC4EME6E
To verify the vehicle is affected, be sure to check the Calibration Identification of the vehicle's ECM
ROM ID and reference the Information Table as necessary.

TSB: SA369 Optima (JFa) January 2019

Page 3 of 7

SERVICE ACTION: 2.4L GDI ENGINE START
LOGIC IMPROVEMENT (SA369)

SUBJECT:

 NOTICE
Prior to performing the ECU upgrade, be sure to check that the KDS is fully charged.
1.

Connect the VCI-II to the OBD-II
connector, located under the driver’s side
of the instrument panel.

 NOTICE
The ECU upgrade function on
KDS operates wirelessly. It is
not necessary to perform the
upgrade via USB cable.

2.

With the ignition ON, turn ON the KDS
tablet. Select KDS from the home
screen.

3.

Confirm communication with VCI (A) and
then configure the vehicle (B) using the
AUTO VIN (C) feature.

B
A

C
4.

Select ECU Upgrade.

TSB: SA369 Optima (JFa) January 2019

Page 4 of 7
SUBJECT:

5.

SERVICE ACTION: 2.4L GDI ENGINE START
LOGIC IMPROVEMENT (SA369)

The KDS will check the server for
recently uploaded Events and then
automatically download Upgrade Event
#405.

 NOTICE
The vehicle must be identified in
Vehicle Selection to download
an Event for that vehicle.

6.

KDS
screenshot
shown
above
is
for
demonstration purposes only. Events shown in
screenshot are not applicable to this bulletin.

Select Auto Mode.

CAUTION
Do NOT attempt to perform a
Manual Mode upgrade UNLESS
Auto Mode fails. Always follow
the instructions given on the
KDS in either Auto or Manual
mode.
7.

Select the Engine system under the
System selection menu.

D

Touch ID Check (D) and confirm that the
latest update is available.
Select Upgrade Event #405 and select
Upgrade to continue.

8.

The ECU upgrade will begin and the
progress of the upgrade will appear on
the bar graph. Upgrade part (1/2) (E) will
download the upgrade event to the VCIII. Upgrade part (2/2) (F) will upgrade the
ECU.

CAUTION
Do not touch the system
buttons (like ‘Back’, ‘Home’,
‘etc.’) while performing ECU
Upgrade.
TSB: SA369 Optima (JFa) January 2019

E

F

Page 5 of 7
SUBJECT:

9.

SERVICE ACTION: 2.4L GDI ENGINE START
LOGIC IMPROVEMENT (SA369)

If a “Communication Fail” screen
appears, verify that the VCI-II and KDS
are communicating properly. Touch OK
and restart the procedure from step 4.

 NOTICE
If an error notice continues to
appear or if the upgrade cannot
be
performed,
DO
NOT
disconnect
the
KDS/VCI-II.
Contact GIT America Help Desk
at (888) 542-4371 or Techline.
10. When instructed on the KDS, turn the
ignition OFF for ten (10) seconds then
back on. Touch OK to continue.

11. Once the upgrade is complete, touch OK
to finalize the procedure.

12. When prompted, select YES to check for
Diagnostic Trouble Codes (DTC) and
erase any DTCs stored such as EPS,
ESC, and TPMS that may have been set
during the upgrade.

13. Start the engine to confirm proper
operation of the vehicle.
TSB: SA369 Optima (JFa) January 2019

Page 6 of 7

SERVICE ACTION: 2.4L GDI ENGINE START
LOGIC IMPROVEMENT (SA369)

SUBJECT:

Manual Upgrade Procedure:

 NOTICE
The manual upgrade should ONLY be performed if the automatic upgrade fails.
If the automatic upgrade fails, turn the ignition OFF for about 10 seconds then place
it back in the ON position to reset the control unit BEFORE performing manual
upgrade.
See table below for Manual Mode passwords.

Manual Mode ECU Upgrade Passwords
Menu
JFA THETA 2.4GDI ULEV -IMMO : 39171-2GJK5
JFA THETA 2.4GDI ULEV +IMMO/SMK : 39171-2GJK0

Password
7125
7120

1.

Within the ECU Upgrade screen displayed, select Manual Mode.

2.

Select the Engine system under the System selection menu. Select Upgrade Event
#405 and select Upgrade to continue.

3.

Select the appropriate control unit part number with reference to the ROM ID Information
Table on page 2 and select OK.

4.

Enter the appropriate password from the Manual Mode password table above and select
OK.

5.

The upgrade will begin and the progress of the upgrade will appear on the bar graph.

6.

When instructed on the KDS, turn the ignition OFF for ten (10) seconds then back on.
Touch OK to continue.

7.

Once the upgrade is complete, touch OK to finalize the procedure.

8.

When prompted, select YES to check for Diagnostic Trouble Codes (DTC) and erase any
DTCs stored such as EPS, ESC, and TPMS that may have been set during the upgrade.

9.

Start the engine to confirm proper operation of the vehicle.

TSB: SA369 Optima (JFa) January 2019

Page 7 of 7

SERVICE ACTION: 2.4L GDI ENGINE START
LOGIC IMPROVEMENT (SA369)

SUBJECT:

AFFECTED VEHICLE RANGE:
Model

Production Date Range

Optima (JFa)

May 21, 2018 through January 4, 2019

WARRANTY INFORMATION:
N Code: N99 C Code: C99
Claim
Type

Causal P/N

Qty.

Repair
Description

Labor Op
Code

Op
Time

Replacement
P/N

Qty.

V

39171 2GJK0

0

(SA369)
2.4L GDI Engine Start
Logic Improvement

190A01R0

0.3
M/H

N/A

0

 NOTICE
VIN inquiry data for this repair is provided for tracking purposes only. KiaeBay logo retailers
should reference SA369 when accessing the WebDCS system.

TSB: SA369 Optima (JFa) January 2019

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TSB/Document ID: TSBENG198

Replacement Service Bulletin Number:

MFR Communication Date: 2019-01-10

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ENGINE AND ENGINE COOLING

MFR Component System:

MFR Component Subsystem:


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