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NHTSA ID Number: 10152909

Manufacturer Communication Number: PS587

TSB/Document Date: 2019-02-19


Summary

PITSTOP: P/HEV NO START ? SHIFT BEFORE READY - This Pitstop provides information regarding possible customer complaint of intermittent ?No-Start?.


SUBJECT:

GROUP
Electrical

MODEL
See Model List

NUMBER
PS587

DATE
January 2019

P/HEV NO START – SHIFT BEFORE READY

This Pitstop provides information regarding possible customer complaint of intermittent “NoStart”.
If the ignition is turned to START or Engine Start/Stop Button (SSB) is pressed with the brake
pedal depressed and then the vehicle is quickly shifted from Park (P) to Drive (D) or Reverse
(R), the vehicle may not start or may not go to READY mode. This is because the vehicle‘s HV
system readiness checks have not been completed. This is also known as “Shift Before
READY”. If “Shift Before READY” occurs, the green READY symbol (A) will not be illuminated.
The vehicle will need to be shifted back into the Park (P) and then restarted (ignition cycled).

Model

Model Year

Optima HybrideBay logo (TF P/HEV)
Optima HybrideBay logo (JF P/HEV)
Niro (DE P/HEV)
Soul EV (PSEV)

2011-2016
2017~
2017~
2015-2019

Click here to see a video demonstration of “Shift Before READY” and ignition cycled.

A

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TSB/Document ID: PS587

Replacement Service Bulletin Number:

MFR Communication Date: 2019-01-18

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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