GROUP
ELE

MODEL
2018-2019MY
Niro (DE PHEV)

NUMBER
161

DATE
December 2018

TECHNICAL SERVICE BULLETIN
SUBJECT:

COMBINATION TSB / SERVICE ACTION: COOLANT
LEAK – OBC INLET HOSE DETACHING (SA365)

This bulletin provides the procedure to install an onboard charger (OBC) quick disconnect
spacer on some 2018-2019MY Niro (DE PHEV) vehicles, produced from March 21, 2018
through August 22, 2018, which may experience the OBC coolant inlet hose detaching. If
detached, the following Hybrid System/Refill Inverter Coolant Warning(s) and/or HV DTCs may
set: P0A93, P0A3C, and/or P0A3E. Follow the procedure in this bulletin to install a spacer at
the OBC coolant inlet hose. Before conducting the procedure, verify that the vehicle is included
in the list of affected VINs.
DTCs:
P0A93: Inverter ‘A’ Cooling System Performance
P0A3C: Drive Motor ‘A’ Inverter Over Temp
P0A3E: Generator Inverter Over Temp
For vehicles not on the Affected Vehicles list, but still experiencing the issue described above,
perform the procedure outlined in this bulletin and submit a warranty claim per “customer
concern” (Standard TSB) claim information on page 5.

 NOTICE
A Service Action is a repair program without customer notification that is performed
during the warranty period. Any dealer requesting to perform this repair outside the
warranty period will require DPSM approval.
Repair status for a VIN is provided on WebDCS (Service → Warranty Coverage →
Warranty Coverage Inquiry → Campaign Information). Not completed Recall / Service
Action reports are available on WebDCS (Consumer Affairs → Not Completed Recall
→ Recall VIN → Select Report), which includes a list of affected vehicles.
This issue number is SA365.
File Under:
Circulate To:

X General Manager


X Service Advisors


X Technicians


X Service Manager


X Parts Manager


X Body Shop Manager  Fleet Repair


Page 2 of 5
SUBJECT:

COMBINATION TSB / SERVICE ACTION: COOLANT
LEAK – OBC INLET HOSE DETACHING (SA365)

Service Procedure:
1. With the vehicle raised on a lift, remove
the engine under cover (A).

A

2.

Ensure the OBC inlet hose (B) is fully
installed.

B

Click here for a video tutorial of the OBC
inlet hose spacer installation.

OBC assembly and inlet hose removed from
vehicle for demonstration purposes only.

3.

Carefully spread and install the spacer
(C) over the pipe (D), as shown.
Note: Spacer is not directional.

D
 IMPORTANT
Be careful not to spread the
spacer (C) too much as it may
crack.

TSB: ELE161 / SA365 Niro (DE P/HEV) December 2018

C

Page 3 of 5
SUBJECT:

4.

COMBINATION TSB / SERVICE ACTION: COOLANT
LEAK – OBC INLET HOSE DETACHING (SA365)

Using needle nose pliers, carefully push
the spacer (C) into the inlet hose (B)
while slightly rotating the hose side to
side until the spacer (C) is seated behind
the light blue notch (D).

B

 IMPORTANT
Be careful not to damage or
crack the spacer when installing
it into the hose.

 IMPORTANT

D

Ensure the spacer is seated
behind the notch (D). The spit
(marked in blue) of the spacer
(E) should be behind the center
of the notch as shown.

5.

Firmly pull on the OBC inlet hose (B) and
ensure it is fully installed and latched.

E

B

 NOTICE
Do NOT fully disconnect the
OBC inlet hose (B). If it
detaches, quickly reinstall to
prevent coolant loss.

TSB: ELE161 / SA365 Niro (DE P/HEV) December 2018

Page 4 of 5
SUBJECT:

COMBINATION TSB / SERVICE ACTION: COOLANT
LEAK – OBC INLET HOSE DETACHING (SA365)

6.

Top off the coolant level and perform the
bleeding procedure by referring to the
“Hybrid Motor System → Coolant
(Inverter) → Repair procedures” chapter
in the applicable Shop Manual on KGIS.

7.

Ensure there is no further coolant leak at
the OBC inlet hose (B) area and reinstall
the engine under cover.

B

8.

Verify proper operation of the vehicle.

TSB: ELE161 / SA365 Niro (DE P/HEV) December 2018

Page 5 of 5
SUBJECT:

COMBINATION TSB / SERVICE ACTION: COOLANT
LEAK – OBC INLET HOSE DETACHING (SA365)

AFFECTED VEHICLE RANGE:
Model

Production Date Range

Niro (DE P/HEV)

March 21, 2018 through August 22, 2018

REQUIRED PART:
Part Name

Part Number

Figure

Qty.

36499
2B015QQK (SA365)

OBC Inlet Hose
Spacer

1
36499
2B015FFF (ELE161)

WARRANTY INFORMATION:
N Code: N99 C Code: C99
Claim
Type

Causal P/N

Qty.

Repair
Description

Labor
Op Code

Op
Time

Replacement
P/N

Qty.

V

36600 2B110

0

OBC Inlet Hose
Inspection & Spacer
Installation

180117R1

0.3
M/H

36499
2B015QQK

1

0

OBC Inlet Hose
Inspection, Spacer
Installation & Coolant
Bleed

180117R0

0.4
M/H

36499
2B015QQK

1

V

36600 2B110

Note: Use sublet code ‘X1’ with a maximum allowed amount of $7.00 reimbursement for topping
off HV coolant.

 NOTICE
VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers
should reference SA365 when accessing the WebDCS system.
STANDARD WARRANTY CLAIM INFORMATION:
Use this information only to file a warranty claim for vehicles for which:
1. A customer complains of the same concern, as described on Page 1.
2. The VIN does not appear on the Affected Vehicles list for Service Action 365.
3. The vehicle model year and production date range are as identified in this bulletin.
N Code: B22 C Code: ZZ7
Claim
Type

W

Causal P/N

36600 2B110

Qty.

Repair
Description

Labor
Op Code

Op
Time

Replacement
P/N

Qty.

0

OBC Inlet Hose
Inspection, Spacer
Installation & Coolant
Bleed

36499F02

0.4
M/H

36499
2B015FFF

1

Note: Use sublet code ‘X1’ with a maximum allowed amount of $7.00 reimbursement for topping
off HV coolant.
TSB: ELE161 / SA365 Niro (DE P/HEV) December 2018