NHTSA ID Number: 10152687
Manufacturer Communication Number: JTB00667NAS1
TSB/Document Date: 2019-01-07
Summary
A whine noise from the engine may be evident.
2
C2P24809
4
T2H18669
Bolt(s) and washer(s) - Brake caliper
4
C2P12731
Nut(s) - Wheel hub
2
T4N8037
Nut(s) - Track rod end-to-vertical link
2
XR848057
Nut(s) - Stabilizer link, front arm bush, wheel knuckle
6
T2H3159
Nut(s) - Lower suspension arm ball joint
2
T2H6322
2
T2H17786
Bolt(s) - Shock absorber yoke
2
C2P11385
Bolt(s) - Shock absorber yoke
2
C2D23748
Circlip(s) - Halfshaft
2
T2H9243
Bolt(s) - Halfshaft
4
C2D27326
Seal(s) - Differential support bracket-to-oil pan
1
ZZZ999
6.25L
TOOLS:
https://topix.landrover.jlrext.com/topix/content/document/view?id=943461
4/10
12/6/2018
JTB00667NAS1 - Whine Noise From Engine Balance Shafts | TOPIx
Jaguar
Land Roverapproved
Midtronics battery
power supply
Jaguar Land Roverapproved
diagnostic
equipment with
latest SDD
Software
Management Pack
WARRANTY:
NOTES:
If the vehicle has returned with the same customer complaint, perform the Workshop Procedure
using part number JDE40476. This part has a restriction applied to it and retailers may be
requested to provide evidence of the reported defect before the parts are released to complete
a repeat repair.
An allowance of $106.94 USD or local equivalent is provided for the locally sourced engine oil
(6.25L).
F-PACE ONLY: an allowance $41.60 USD or local equivalent is provided for the locally sourced
differential oil (1.0L).
NOTES:
Repair procedures are under constant review, and therefore times are subject to change; those
quoted here must be taken as guidance only. Always refer to JLR claims submission system to
obtain the latest repair time.
The JLR Claims Submission System requires the use of causal part numbers. Labor only claims
must show the causal part number with a quantity of zero.
DESCRIPTION
SRO
TIME
(HOURS)
CONDITION
CODE
CAUSAL
PART
Balance shaft assembly - Renew with auto transmission - FPACE (X761; AWD)
12.49.16
11.8
05
JDE36994
https://topix.landrover.jlrext.com/topix/content/document/view?id=943461
5/10
12/6/2018
JTB00667NAS1 - Whine Noise From Engine Balance Shafts | TOPIx
DESCRIPTION
SRO
TIME
(HOURS)
CONDITION
CODE
CAUSAL
PART
Balance shaft assembly - Renew with auto transmission - XE
(X760; AWD)
12.49.16
11.6
05
JDE36994
Balance shaft assembly - Renew with auto transmission - XE
(X760; RWD)
12.49.16
10.8
05
JDE36994
Balance shaft assembly - Renew with auto transmission - XF
(X260; AWD)
12.49.16
11.6
05
JDE36994
Balance shaft assembly - Renew with auto transmission - XF
(X260; RWD)
12.49.16
10.9
05
JDE36994
Diagnosis
80.30.12
0.3
05
JDE36994
NOTE:
Normal Warranty procedures apply.
DIAGNOSTIC PROCEDURE 'A':
This Diagnostic Procedure is for 2017MY vehicles ONLY.
1
Remove the accessory drive belt (see TOPIx Workshop Manual section 303-05: Accessory Drive INGENIUM I4 2.0L Diesel - Removal and Installation - Accessory Drive Belt)
2
Verify whine noise is from the engine dynamic balance shafts:
1 Start the engine.
If the whine noise is not evident, do not continue with this Technical Bulletin.
Switch the engine OFF.
Install the accessory drive belt (see TOPIx Workshop Manual section 303-05:
Accessory Drive - INGENIUM I4 2.0L Diesel - Removal and Installation Accessory Drive Belt).
Perform normal diagnosis (see TOPIx Workshop Manul section 303-01A:
Engine - INGENIUM I4 2.0L Diesel -- Diagnosis and Testing).
https://topix.landrover.jlrext.com/topix/content/document/view?id=943461
6/10
12/6/2018
JTB00667NAS1 - Whine Noise From Engine Balance Shafts | TOPIx
If the whine noise is evident, switch the engine OFF and then go to Step 3.
CAUTIONS:
A Jaguar Land Rover-approved Midtronics battery power supply must be connected to the
vehicle startup battery.
All ignition ON/OFF requests MUST be performed; failure to do these steps may cause damage
to vehicle control modules.
3
Connect the Jaguar Land Rover-approved Midtronics battery power supply to the vehicle startup
battery.
4
NOTE:
The Jaguar Land Rover-approved diagnostic equipment must be loaded with SDD155.01
Software Management Pack v306 (or later).
Connect the Jaguar Land Rover-approved diagnostic equipment to the vehicle and begin a new
session.
5
6
Follow all on-screen instructions.
NOTE:
SDD/PATHFINDER must be closed before opening the Manual Patch downloader.
Select Manual Patch icon on the Application Launcher screen.
A pop-up will be displayed for Manual Patch downloader.
7
Enter MP_JLR_C0010 in the 'Patch Name' field.
8
Select Start.
The Manual Patch downloader will then download the manual patch.
https://topix.landrover.jlrext.com/topix/content/document/view?id=943461
7/10
12/6/2018
JTB00667NAS1 - Whine Noise From Engine Balance Shafts | TOPIx
1 Follow all on-screen instructions until the download has finished successfully and a
message asking the user to confirm that the application can run the manual patch is
displayed.
9
Select Yes.
1 Follow all on-screen instructions until the application has finished successfully and the
message Successfully downloaded and started manual patch. Please make sure that
the patch has installed successfully. is displayed.
This message will display for 10 seconds.
10
Start a new diagnostic session.
11
Follow all on-screen instructions.
NOTE:
The IDU2 kit (part number JLR-IDU2-ROW) contains the IDU2 and NVH sensor. The NVH sensor
may require charging prior to use. Full instructions on how and when to use the tooling are
displayed within the IDU2 application on SDD.
12
If the hyperlink is not available:
1 Select Diagnosis from the Session Type screen.
2 Select the Selected Symptoms tab and the select:
Powertrain - Engine System - Engine Performance - Noises.
3 Select the Recommendations tab.
4 Select Run to perform the 'Noise vibration and harshness - Engine diagnostic option.
If the IDU2 application passes, switch the engine OFF and then raise a TA (Technical
Assistance).
If the IDU2 application fails, switch the engine OFF and then go to the Workshop
Procedure below.
13
Exit the current session.
1 Select the Session tab.
https://topix.landrover.jlrext.com/topix/content/document/view?id=943461
8/10
12/6/2018
JTB00667NAS1 - Whine Noise From Engine Balance Shafts | TOPIx
2 Select the Close Session option.
14
Disconnect the diagnostic equipment and battery power supply from the vehicle.
DIAGNOSTIC PROCEDURE 'B':
This Diagnostic Procedure is for 2018MY-onwards vehicles ONLY.
1
Remove the accessory drive belt (see TOPIx Workshop Manual section 303-05: Accessory Drive INGENIUM I4 2.0L Diesel - Removal and Installation - Accessory Drive Belt)
2
Verify the whine noise is from the engine dynamic balance shafts:
1 Start the engine.
If the whine noise is not evident, do not continue with this Technical Bulletin.
Switch the engine OFF.
Install the accessory drive belt (see TOPIx Workshop Manual section 303-05:
Accessory Drive - INGENIUM I4 2.0L Diesel - Removal and Installation Accessory Drive Belt).
Perform normal diagnosis (see TOPIx Workshop Manul section 303-01A:
Engine - INGENIUM I4 2.0L Diesel -- Diagnosis and Testing).
If the whine noise is evident, switch the engine OFF and then go to Step 3.
3
Make sure the whine noise is NOT from the turbocharger.
If the whine noise is from the turbocharger, do not continue with this Technical
Bulletin.
Switch the engine OFF.
Install the accessory drive belt (see TOPIx Workshop Manual section 303-05:
Accessory Drive - INGENIUM I4 2.0L Diesel - Removal and Installation Accessory Drive Belt).
https://topix.landrover.jlrext.com/topix/content/document/view?id=943461
9/10
12/6/2018
JTB00667NAS1 - Whine Noise From Engine Balance Shafts | TOPIx
Perform normal diagnosis (see TOPIx Workshop Manul section 303-01A:
Engine - INGENIUM I4 2.0L Diesel -- Diagnosis and Testing).
If the noise is not from the turbocharger, switch the engine OFF and then go to the
Workshop Procedure below.
WORKSHOP PROCEDURE:
1
Replace the balance shafts (see TOPIx Workshop Manual section: 303-01A: Engine - INGENIUM I4
2.0L Diesel -- Removal and Installation - Balance Shaft Assembly)
https://topix.landrover.jlrext.com/topix/content/document/view?id=943461
10/10
- Formulated for engines with 75,000 miles or more, Valvoline...
- Delivers 20% better wear protection and 15% better sludge...
- Extra detergents safeguard against friction, corrosion and...
- Advanced friction-fighting additives help maximize...
- Provides performance benefits for high mileage, new and...
Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: JTB00667NAS1
Replacement Service Bulletin Number:
MFR Communication Date: 2018-11-26
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE AND ENGINE COOLING
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
Last update on 2026-07-09 / Affiliate links / Images from Amazon Product Advertising API
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA
Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU c0ding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations - 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA AutoAuth: Now supports FCA SGW module for Chrysler, for Jeep, for Dodge (2018+), for Fiat (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Pr0gramming): Allows for Ford, for Lincoln, and for Mazda ECU pr0gramming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
- 39+ Services/Resets/Adaptations/Relearns/Calibrations: XTOOL D7S full system car scanner diagnostic tool tackles 99% of common car issues through its 36+ special functions, including Oil Reset, EPB, SAS, BMS, Throttle Reset, Injector C0ding, ABS Bleed, TPMS Reset, Power Balance, etc and also covers specific-vehicle functions like Crank Sensor Relearn, ABS Initialization, Cylinder Power Balance, Fuel Trim Reset, Idle Relearn etc. This car diagnostic scanner enhances efficiency, making repairs and maintenance hassle-free. Tip: DO NOT for All vehicles, please check compatibility first
- Cost-effective ECU C0ding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford, for Mazda, and for Lincoln. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
- OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
Last update on 2026-07-08 / Affiliate links / Images from Amazon Product Advertising API
- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
- 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
Last update on 2026-07-09 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.