CAMPAIGN
BULLETIN

QUALITY ACTION

Wheel Cover
Dealer Inventory
Reference: PC665
Date: November 7, 2018

Attention: Dealer Principal, Sales, Service & Parts Managers

Affected Models/Years:
MY2019 Altima (L34)

Affected
Population:

Dealer
Inventory:

SERVICE COMM
Activation date:

Stop Sale
In Effect

NA

91

November 7, 2018

NO

*****Dealer Announcement*****
Nissan is conducting a quality action to replace all four (4) wheel covers on 91 specific 2019
Altima vehicles identified in Service Comm. Due to a manufacturing issue that has since
been corrected, the silver paint may peel away from the black base paint layer on two-tone
wheel covers, when the wheel film is removed.
Affected vehicles are not subject to stop sale and are either currently in dealer inventory or
assigned and in transit to the dealer. Nissan requests dealers to complete this repair prior to
sale to ensure customer satisfaction.
*****What Dealers Should Do*****
PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS:
1. Verify if vehicles are affected by this quality action using Service Comm or DBS
National Service History – Open Campaigns I.D. PC665
 New vehicles in dealer inventory can also be identified using DBS (Sales->
Vehicle Inventory, and filter by Open Campaign).
 Refer to NPSB 15-460 for additional information
 Please continue to check newly arriving inventory for campaign
applicability.
2. Dealers should replace all four (4) of the wheel covers to remedy any vehicle subject
to this quality action.
 Nissan has developed an automatic parts shipment to provide parts to
affected dealers. Please see the attached list to identify how many sets your
dealership should receive. Orders will begin arriving at dealers by
November 7, 2018
 If additional wheel covers are necessary, please order via normal means
3. The service department should submit the applicable warranty claim for the action
performed so it can be closed on Service Comm and release the vehicle.
***** Dealer Responsibility *****
It is the dealer’s responsibility to check Service Comm or DBS National Service History –
Open Campaign using the appropriate campaign I.D for the inspection status on each
affected vehicle currently in new vehicle inventory.

PC665 | Original Document

PC665 2019 ALTIMA (L34)
WHEEL COVER
SERVICE PROCEDURE:

1. Verify the VIN of the affected Altima
using the VIN Certification label.
(Figure 1).


VIN Certification Label

B-Pillar

VIN Certification label located on the
Driver’s Side Door B-Pillar.

Figure 1

2. Remove all (4) Wheel Covers
(Figure 2).


Grasp two of wheel cover spokes
with hands.



Pull straight out away from the
wheel to remove.

Figure 2

3. Install (4) NEW Wheel Covers
(Figure 3).


Line up the cut-out in the wheel
cover with the valve stem.



Using your hands, push the wheel
cover on the wheel.



Visually inspect the wheel cover to
verify it is fully seated to the wheel.

Valve Stem

Cut-out

Figure 3

PARTS INFORMATION:

Description

Qty

Part #

CAP ROAD WHEEL

4

40315-6CA0B

CLAIMS INFORMATION
Submit claim using the following claims coding:
Work Order Line Type: “CM” Campaign
Campaign: PC665
Claim Type:

CM

PNC:

PC665

Symptom:

ZZ

Diagnosis:

99

Description:

Replace all (4) wheel Covers

Op Codes

Flat Rate
Time

Parts
Required
on claim

Expense
Code
Required

PC6650

0.2 Hrs.

Yes

N/A