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NHTSA ID Number: 10152519

Manufacturer Communication Number: NTB18-075

TSB/Document Date: 2019-01-07


Summary

2016-2017 MAXIMA; FRONT SEAT FINISHER LOOSE IF YOU CONFIRM The seat cushion outer finisher is loose and will not stay snapped into place. ACTION Replace the affected ?seat cushion outer finisher? and the ?seat cushion inner finisher? with those listed in the Parts Information.


Classification:

BT18-010

Reference:

Date:

NTB18-075

November 6, 2018

2016-2017 MAXIMA; FRONT SEAT FINISHER LOOSE
APPLIED VEHICLES:

2016-2017 Maxima (A36)

APPLIED VIN:
APPLIED DATE:

2016 All
2017 built before 1N4AA6AP(*)HC 442661
built before July 21, 2017

APPLIED SEAT:

All front seats

IF YOU CONFIRM
The seat cushion outer finisher is loose and will not stay snapped into place.

ACTION
Replace the affected “seat cushion outer finisher” and the “seat cushion inner finisher” with
those listed in the Parts Information.

IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will
be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains
information that is essential to successfully completing this repair.
NissaneBay logo Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly
and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume
that it does. See your NissaneBay logo dealer to determine if this applies to your vehicle.

1/18

SERVICE PROCEDURE
WARNING: This procedure involves working under the driver or front passenger seat. The
metal seat frame has sharp edges.
CAUTION: Handle interior trim carefully to avoid damage. Work with clean hands and clean
tools to avoid dirt and stains.
IMPORTANT: Follow all cautions, warnings, and notes in the Electronic Service Manual
(ESM) when working on or near a Supplemental Restraint System (SRS), such as an air
bag or OCS components.
NOTE: Zero Point Reset needs to be performed after a passenger side seat is re-installed.
The following Figures are of a climate controlled driver’s “seat cushion outer finisher”.
Passenger seats and seats without climate control are similar.
1. Raise the height of the affected seat all the way to the highest lifter position.
2. Remove the affected seat from the vehicle.

Refer to the ESM for seat removal; BODY INTERIOR > SEAT > REMOVAL AND
INSTALLATION > FRONT SEAT > Removal and Installation.

3. Place the seat on a clean work surface.

Seat cushion
front finisher

4. Remove both of the seat cushion front
finisher screws shown in Figure 1.

Screws

Figure 1
Seat cushion
outer finisher

5. Detach the seat cushion front finisher
from the seat cushion outer finisher.

Seat cushion
front finisher
Figure 2

2/18

NTB18-075

Seat cushion
outer finisher

6. Remove the front screw from the seat
cushion outer finisher.
NOTE: The screw is shown on the left
hand side for the driver’s seat Figure 3.
Passenger seats will have this screw on
the right hand side.

Screw

Figure 3
Seat cushion
inner finisher

7. Detach the seat cushion outer finisher
from the seat frame and the seat cushion
inner finisher.
Seat cushion
outer finisher
Figure 4
8. Disconnect the wire harnesses from the seat cushion outer finisher.

Place the seat cushion outer finisher aside. The seat switch and knobs will be
transferred to the new finisher later in this procedure.

Seat cushion
outer finisher

Figure 5
3/18

NTB18-075

Cushion outside
J-Clip

9. Detach the seat cushion outside J-Clip
shown in Figure 6 from the seat frame.
NOTE:

The J-Clip is on the same side as
the seat cushion outer finisher that
was just removed.

The left hand J-Clip is shown for
the driver’s seat. The passenger
seat is similar, but the J-Clip is on
the right hand side of the seat.
Figure 6

Cushion outside
J-Clip

Figure 7 shows cushion outside J-Clip
detached.

Figure 7
10. Turn the seat upside down so the bottom can be reached.
11. Detach the carpet strap clip (Figure 9) from the seat frame or the seat spring; see page 5.

The carpet strap clip is behind the driver seat control unit in Figure 8.

Figures 10-12 on the next page show different styles of carpet strap attachment.
Driver seat
control unit
Carpet strap

Driver seat
control unit

Figure 8

Figure 9

4/18

Carpet strap
clip
NTB18-075

Examples of Different Style Carpet Strap Attachments Used in The APPLIED VEHICLES

Carpet strap

Figure 10 shows carpet strap
attachment style used on all seats
without climate control.
Attached under
seat springs
Figure 10

Carpet strap

Figure 11 shows old style carpet
strap attachment J-Clip.
 Used on passenger seats with
climate control.
NOTE: J-Clip is a one piece design.
Attached to
seat springs
Figure 11

Carpet strap

Figure 12 shows new style carpet
strap attachment J-Clip.
 Used on both the driver and the
passenger seats with climate
control.
NOTE: J-Clip is a two piece design.
Attached to seat
springs in two spots

5/18

Figure 12

NTB18-075

The following Figures are of a climate controlled driver’s “seat cushion outer finisher”.
Passenger seats and seats without climate control are similar.

Carpet strap

12. Pull the carpet strap out from between
the driver’s seat control unit and the
lower seat cushion, and then lay on rear
of seatback.

Carpet strap
clip

Figure 13

13. Tuck the carpet strap into the map
pocket.

Figure 14

14. Detach the two (2) seat back J-Clips.
NOTE: J-Clips connect the seatback
front to the seatback rear.
Seat back
J-Clips
Figure 15

6/18

NTB18-075

15. Detach both the left and the right side seatback trim J-Clips shown in Figure 16 from the
seat frame.

Seat back
J-Clips

Figure 16

Seat back
J-Clips

Blower duct

Blower
duct guide
16. Remove the blower duct guide from
under the blower duct (if so equipped).

Attached by two (2) clips.
Clip

Clip
Figure 17

17. Unhook the seat cushion trim tabs from
the lower seat frame where shown in
Figure 18.
NOTE: Tabs attach the top material of
the seat bottom to the seat frame.

Figure 18

7/18

NTB18-075

18. Unzip both the left and the right sides of
the seat frame assembly cover.

Seat frame
240
assembly cover

NOTE: One side is shown as an
example only. The other side is similar.
CAUTION:
 Be careful when unzipping. The
zipper may come apart if forced or
operated aggressively.
 If the zipper comes apart, the seat
assembly will need to be replaced.
IMPORTANT: All trim claimed under
warranty may be requested to be
returned to NNA for inspection. If it is
damaged due to service mishandling
the claim will be rejected.

Zipper

Figure 19

19. Fold the rear cover of the seat frame
assembly out of the way.
20. Unclip the air bag harness from the seat
assembly frame at the two (2) points
shown in Figure 20.

Air bag
harness

Figure 20
21. Pull the seat frame assembly cover and
the seat cushion trim material through
the gap between the seat bottom and the
seat back.

Gap

22. Pull the seat bottom and the seat back
cushion foam away from their frames.

Only move enough cushion material
to allow the seat cushion inner
finisher to be removed in the next
step.

Seat cushion
inner finisher
Figure 21

8/18

NTB18-075

23. Rotate the seat cushion inner finisher and then remove it through the gap between the
seat bottom and the seat back.
Seat cushion
inner finisher

Seat cushion
inner finisher

Figure 22

Figure 23

24. Install the “new style” seat cushion inner finisher from the Parts Information (Figure 24) by
inserting it through the gap between the seat bottom and the seat back and then rotating it
into place.

Refer to Figures 22 and 23.

Figures 24 and 25 show the difference between the new and old style seat cushion
inner finisher.

New style seat cushion inner finisher

New style clip
Figure 24

Figure 25

9/18

NTB18-075

25. Realign the seatback and the seat bottom cushions with their frames.
26. If so equipped, confirm that the thermal electric device nozzle is correctly aligned (Figures
26 and 27).
Seatback thermal
electric
thermal device
electric

Figure 26

Thermal electric
device nozzle

12

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TSB/Document ID: NTB18-075

Replacement Service Bulletin Number:

MFR Communication Date: 2018-11-06

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: SEATS

MFR Component System:

MFR Component Subsystem:


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