NHTSA ID Number: 10152431
Manufacturer Communication Number: A13-079
TSB/Document Date: 2019-01-05
Summary
"Service bulletin - American Honda
is announcing a powertrain warranty extension as a result of a settlement of a class action captioned, Soto et al.v. American Honda
Motor Co., Inc., Case No. 3:12-cv-1377-SI (N.D. Cal.). The piston rings on certain cylinders may rotate and align, which can lead to spark plug fouling. This can set DTCs P0301 No. 1 cylinder misfire detected, P0302 No. 2 cylinder misfire detected, P0303 No. 3 cylinder misfire detected, P0304 No. 4 cylinder misfire detected, and cause the MIL to come on. American Honda
is extending the powertrain warranty to cover repairs related to engine misfire (that triggers DTCs P0301 through P0304) to 8 years with unlimited mileage from the original date of purchase and has settled a class action based on this remedial measure."
Service Bulletin
13-079
December 20, 2018
Version 10
Warranty Extension: MIL Comes On with DTCs P0301 Thru P0304
Supersedes 13-079, dated June 13, 2018, to revise the information highlighted in yellow.
AFFECTED VEHICLES
Year
Model
VIN Range
2010-12
Crosstour
V6
Check the iN VIN status for eligibility.
REVISION SUMMARY
Under REPAIR PROCEDURE, a new tool is used to check any scratches in the cylinder bore.
CORRECTIVE ACTION
2010-11 Models: Complete the diagnosis procedure and if necessary, update the PCM software and replace the affected
spark plugs. If the vehicle returns after the updated PCM software and spark plug replacement have been installed,
clean pistons and replace the piston rings along with the spark plugs (Procedure B).
NOTE
Make sure the software update has been completed, spark plugs replaced (Procedure A), and the vehicle returned to
the customer before making any additional repairs. Failure to do so will result in claim review by your DPSM and
possible debit.
2012 Models: Complete the diagnosis procedure and if necessary, clean the pistons and replace the piston rings along
with the spark plugs (Procedure B).
BACKGROUND
American Honda
is announcing a powertrain warranty extension as a result of a settlement of a class action captioned,
Soto et al.v. American Honda
Motor Co., Inc., Case No. 3:12-cv-1377-SI (N.D. Cal.).
The piston rings on certain cylinders may rotate and align, which can lead to spark plug fouling. This can set DTCs
P0301 No. 1 cylinder misfire detected, P0302 No. 2 cylinder misfire detected, P0303 No. 3 cylinder misfire detected,
P0304 No. 4 cylinder misfire detected, and cause the MIL to come on.
American Honda
is extending the powertrain warranty to cover repairs related to engine misfire (that triggers DTCs
P0301 through P0304) to 8 years with unlimited mileage from the original date of purchase and has settled a class
action based on this remedial measure.
This warranty extension does not apply to any vehicle that has ever been declared a total loss or sold for salvage by a
financial institution or insurer, or has a branded or similar title under any state’s law.
Additionally, the following videos are available to help with this bulletin:
•
Tech2Tech How to Clean Piston Ring Grooves
•
Tech2Tech Let's Talk Spring Compressors
CUSTOMER INFORMATION:The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment, and
training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not assume
this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an
authorized Honda
automobile dealer.
©
2018 American Honda
Motor Co., Inc. — All Rights Reserved
Page 1 of 34
•
Tech2Tech "Cylinder Wall Inspection Tool" (To be released January 2019)
CUSTOMER NOTIFICATION
Owners of affected vehicles were sent a class action settlement notice regarding this warranty extension starting in
October 2013.
Before doing work on a vehicle, verify its eligibility by doing an iN VIN status inquiry.
Refer customers seeking information about settlement benefits to www.enginemisfiresettlement.com, or instruct them to
call 888-888-3082.
DIAGNOSIS
1. Connect the HDS and check for the following DTCs: P0301 No. 1 Cylinder Misfire Detected, P0302 No. 2 Cylinder
Misfire Detected, P0303 No. 3 Cylinder Misfire Detected, P0304 No. 4 Cylinder Misfire Detected.
Are any of these DTCs stored?
YES – Go to step 2.
NO – Stop. This bulletin does not apply. Continue with normal troubleshooting.
2. Remove and check the spark plug(s) on the affected cylinders (example: if P0301 is stored, check the spark plug on
cylinder No. 1).
Are the spark plug(s) fouled?
YES – Proceed to Step 3.
NO – Stop. This bulletin does not apply. Continue with normal troubleshooting.
Page 2 of 34
3. Check the PCM software version P/N located above the PGM FI Data List.
Year/Model
Program ID (or later)
Program P/N (or later)
2010 Crosstour (2WD)
BRA560
37805-RBR-A56
2010 Crosstour (4WD)
BRA060
37805-RBR-A06
2011 Crosstour (2WD)
BRA720
37805-RBR-A72
2011 Crosstour (4WD)
BRA220
37805-RBR-A22
2012 Crosstour (ALL)
Software Updated from Factory
Is the PCM Program ID and/or Program P/N the same or newer than what is listed above, 2010-11 model years
only?
NO– The PCM software needs to be updated. Go to REPAIR PROCEDURE A.
YES – The correct software is installed. The piston rings on select cylinders need to be replaced. Go to step 4.
NOTICE
The PCM software must first be updated with the correct version, replace spark plugs and the vehicle returned to
the customer. Piston cleaning and piston ring replacement, as described below, should only be done after the
customer has returned with a second failure or if the vehicle’s software is the correct version. Failure to follow this
process correctly may result in a full debit of the warranty claim to your dealer.
Page 3 of 34
4. Note which DTCs are stored in the vehicle.
Does the vehicle have DTC P0304 stored? (Any combination of DTCs P0301, P0302, P0303, P0304 may also be
stored.)
YES – Go to REPAIR PROCEDURE B for the cylinders listed, Cylinders 1–4: Clean the pistons, replace the piston
rings, and replace the spark plugs.
NO – Go to REPAIR PROCEDURE B for the cylinders listed below:
•
Cylinder 1–3: Clean the pistons and replace the piston rings.
•
Cylinder 1–4: Replace the spark plugs.
Page 4 of 34
WARRANTY CLAIM INFORMATION
2010–11 Models: Confirm PCM software is or has been updated with the correct version, spark plugs 1–4 have been
replaced and the vehicle returned to the customer (Procedure A). Piston cleaning and piston ring replacement should
only be done after the customer has returned with a second failure or if the vehicles software is the correct version
(Procedure B). Failure to follow this process correctly may result in a debit of the warranty claim to your dealer.
2012 Models: Are equipped with updated software from the factory, no software updated is needed. Piston cleaning,
piston ring replacement along with spark plug replacement should be done (Procedure B).
FLAT RATE NOTE: The procedure in this bulletin is different than the service manual. This procedure does not require
the complete removal of the power steering pump, catalytic converter(s), engine and transmission, or the crankshaft. As
a result, the operation number is unique and the FRT is reduced (Procedure B).
2010 Crosstour
Operation
Number
Description
Flat Rate
Time
Defect
Code
Symptom
Code
Template
ID
Failed Part Number
1171G9
2010 Crosstour:
Procedure A
0.5 hr
5V500
JB700
13-079A
13011–R70–A02
6.2 hrs
5V500
JB700
13011–R70–A02
0.8 hr
5V500
JB700
13011–R70–A02
0.5 hr
5V500
JB700
13-079B
6.2 hrs
5V500
JB700
13011–5G0–A01
0.8 hr
5V500
JB700
13011–5G0–A01
Update the PCM and
replace spark plugs 1–4
(includes diagnosis).
1171H0
2010 Crosstour:
Procedure B
Replace piston rings 1–
3 and replace spark
plugs 1–4 (includes
diagnosis).
1171H0B
2010 Crosstour: Add if
replacing piston rings
on cylinder 4.
2011–12 Crosstour
1171G9
2011 Crosstour:
Procedure A
13011–5G0–A01
Update the PCM and
replace spark plugs 1–4
(includes diagnosis).
1171H0
2011–12 Crosstour:
Procedure B
Replace piston rings 1–
3 and replace spark
plugs 1–4 (includes
diagnosis).
1171H0B
2011–12 Crosstour:
Add if replacing piston
rings on cylinder 4.
Skill Level: Repair Technician
Page 5 of 34
PARTS INFORMATION A – SOFTWARE UDPATE AND CYLINDERS 1–4 SPARK PLUG REPLACEMENT
Part Name
Part Number
Quantity
12290-R70-A01
4
PARTS INFORMATION - PISTON CLEANING AND RING REPLACEMENT
Part Name
Part Number
Cyl 1-3
Cyl 1-4
Cyl. Gasket (Fr)
12251-R70-A01
Cyl. Gasket (Rr)
12261-R70-A01
1
1
Drain Washer 14 mm
94109-14000
1
1
EGR Pipe Gasket A
18716-R70-A01
1
1
EGR Pipe Gasket B
18719-R70-A01
1
1
Ex. Chamber Gasket
18115-R70-A01
1
2
Ex. Pipe Gasket
18212-SA7-003
2
2
Head Gasket Fr. (Valve Cover)
12030-R70-A00
Head Gasket Rr. (Valve Cover)
12050-R70-A00
1
1
In. Manifold Gasket (Intake Top Cover)
17146-R70-A01
1
1
In. Manifold Gasket (In. Manifold to Base)
17105-RCJ-A01
1
1
15400-PLM-A02
1
1
O-ring (7.47 mm x 3.6 mm)
91301-PLC-000
2
2
O-ring (31.2 mm x 4.1 mm)
91314-PH7-003
2
2
Piston Ring Set
13011-R70-A12
3
4
Pre-chamber Gasket
18393-SDB-A00
1
1
Self-locking Nut (8 mm)
90212-RCA-A01
4
8
Self-locking Nut (10 mm)
90212–SA5-003
9
9
12290-R70-A01
4
4
Strainer O-ring
15221-RYE-A01
1
1
Timing Belt Bolt
14551-RCA-A01
1
1
Water Gasket Fr.
19411-P8A-A03
1
1
Water Gasket Rr.
19412–P8A-A02
1
1
1
1
Replace Parts as Needed for Repair Procedure B
Page 6 of 34
Part Name
Part Number
Cyl 1-3
Cyl 1-4
Connecting Rod Bolt (may require up to 2
bolts per connecting rod)
13204–P8A–A01
6
8
Washer-Bolt (12 x 163) (may require up to 90005–PAA–A01
8 bolts per cylinder head)
8
16
REQUIRED MATERIALS - REPAIR PROCEDURE B
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TSB/Document ID: A13-079
Replacement Service Bulletin Number:
MFR Communication Date: 2018-12-20
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE
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