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SI B22 01 15
Engine and Gearbox Suspension

February 2016
Technical Service

This Service Information bulletin supersedes SI B22 01 15 dated November 2015.
designates changes to this revision
SUBJECT

Left Side Engine Mount Broken
MODEL

I01 (i3 and i3 REx)
SITUATION

The left side motor mount or motor mount support has failed. As a result, the electric drivetrain
moves excessively in the chassis. A banging noise can be heard from the rear of the vehicle during
load reversals. In addition, the vehicle may experience a Drivetrain Malfunction CCM or other
electrical drivetrain failures.
NOTE: If this failure is present, the vehicle should not be driven, as additional consequential
damage could result.
CAUSE

The motor mount or motor mount support is damaged due to excessive shock to the driveline, such
as a sudden loss of traction or underbody impact, during acceleration.
PROCEDURE

Only properly trained personnel, who have passed all applicable technical training courses,
should perform any maintenance or repairs on any Hybrid or Electric Vehicle. Work
performed by unqualified persons may result in severe injury or damage to the vehicle.
Additional information may be found in REP 61 00… Observe safety instructions when
handling electric vehicles.
1. De-energize the vehicle per REP 61 25 900 (De-energizing the high voltage system).
2. Replace the left and right side motor mount support, motor mount, and securing bolt per REP
22 11 165.
a. To line up the holes in the motor mount and motor mount support, insert an 11 mm drill bit
to ensure proper alignment prior to installing the bolt.
3. For vehicles produced up to 6/2/14, replace the left and right side axle shafts per REP 33 22
000 and 33 22 002.
4. Replace the two AC lines secured to the AC compressor. Refer to REP 64 52… for notes
related to working on and opening the AC system.
5. Inspect the ground cable that runs from the right side motor mount support to the chassis for
stretching/damage. Replace as needed (BEV only).

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6. Inspect the HV cable that runs between the REME and KLE for possible insulation damage.
Replace as needed (REx only).
7. Inspect the underbody V-brace beneath the drivetrain for possible damage. Replace as
needed.
8. Inspect the wiring harnesses running along the bulkhead in front of the drivetrain. If any
wiring damage is present, submit a PuMA case for further assistance.
9. Inspect all fuel lines and replace any that have been damaged (REx only).
10. Inspect the 12V electrical connectors on top of the KLE. If any of these connectors are
damaged, replace the KLE. Then inspect the EME in the area where it contacted the KLE. If
the EME is damaged, it must also be replaced.
11. Program the vehicle with ISTA/P 3.57.1 (Target I-Level I001-15-11-502) or higher.
NOTE: Prior to replacing any HV components, refer to SI B00 03 06 to determine if a TC PuMA
case is required.
PARTS INFORMATION

Part number

Description

Quantity

22 11 6 878 935

Left side motor mount

1

22 11 2 785 027

Left side motor mount support

1

22 11 6 879 664

Motor mount bolts (L&R)

2

22 11 2 785 024

Right side motor mount (REx)

1 (REx)

22 11 6 878 938

Right side motor mount support (REx)

1 (REx)

22 11 2 785 024

Right side motor mount (BEV)

1 (BEV)

22 11 6 878 936

Transmission supporting bracket (BEV)

1 (BEV)

33 20 7 641 212

Axle shaft – right

1

33 20 7 641 213

Axle shaft – left

1

12 42 8 631 637

Ground strap

1 (if required)

64 53 9 291 272

AC line – low pressure (w/o heat pump)

1 (if required)

64 53 9 291 273

AC line – high pressure (w/o heat pump)

1 (if required)

64 50 9 291 150

AC line – low pressure (w/ heat pump)

1 (if required)

64 50 9 291 153

AC line – high pressure (w/ heat pump)

1 (if required)

39 20 6 868 861

V-brace, left

1 (if required)

Refer to ETK

Fuel lines

As needed

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Refer to ETK

KLE (AC charging only)

1 (if required)

Refer to ETK

KLE (AC/DC charging) SA 4U7A

1 (if required)

Refer to ETK

EME

1 (if required)

12 43 7 647 016

HV cable – REME to KLE

1 (if required)

NOTE: If any high-voltage components must be replaced, refer to SI B00 03 06 to determine if a
TC PuMA case is required prior to replacement.
WARRANTY INFORMATION

Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light
Trucks.
Defect Code:

22 11 01 01 00

i3 (BEV)
Labor Operation:

22 11 157

Labor Allowance:

Description:

Refer to KSD2

Removing and installing/replacing both
supports (including the removing and
installing the drive unit, both axle shafts
including replacing the axles when
applicable) (Main work)

Refer to KSD2

Removing and installing/replacing both
supports (including the removing and
installing the drive unit, both axle shafts
including replacing the axles when
applicable) (Plus work – Vehicle already
in the workshop)

Labor Allowance:

Description:

Refer to KSD2

Removing and installing/replacing both
supports (including the removing and
installing the drive unit, both axle shafts
including replacing the axles when
applicable) (Main work)

Or:

22 11 657

i3 (REx)
Labor Operation:

22 11 156

Or:
Removing and installing/replacing both
supports (including the removing and
installing the drive unit, both axle shafts

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22 11 656

Refer to KSD2

including replacing the axles when
applicable) (Plus work – Vehicle already
in the workshop)

And:
Wheel Alignment (With removing and installing the Drive Unit – Inclusive Labor 13 35 500)
Labor Operation:

Labor Allowance:

Description:

32 00 595

Refer to KSD2

Wheel alignment check KDS with rideheight measurement, without load

Refer to KSD2

Adjusting toe-in on front axle

Refer to KSD2

Adjusting rear axle

Refer to KSD2

Adjusting rear axle and front axle

And
32 00 601
Or
32 00 620
Or
32 00 630

And, if necessary (Procedure Step 11):
Labor Operation:

Labor Allowance:

Description:

00 00 556

Refer to KSD2

Performing “vehicle test” (with vehicle
diagnosis system – checking faults)
(Plus work)

Refer to KSD2

Recharging high-voltage battery unit
(to high voltage charging unit)

Refer to KSD2

Programming / encoding control unit(s)

Refer to KSD2

Connect an approved battery
charger/power supply(indicated in
KSD2 as “Charging battery”)(“to
EME” for the i3)

And:
61 25 910
And:
61 00 730
And:

61 21 528

Or:
Connect an approved battery

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61 21 529

Refer to KSD2

charger/power supply(indicated in
KSD2 as “Charging battery to EME”)
(luggage compartment service cap
removed)

Sublet – Bulk Materials

Sublet Code 4

Reimbursement for the repair-related
See sublet reimbursement
bulk materials (Please, do not use part
calculation below
numbers for claim submission)

Sublet reimbursement calculation for claiming the used quantities of repair-related bulk materials
(BMW part numbers) is at dealer net plus your center’s handling.
Enter this material cost in sublet and itemize the amount on the repair order and in the claim
comments section.
Other Repairs - Consequential
As outlined in the Procedure section, when additional work and/or parts are required as a direct
result of this issue, including the applicable “non-overlapping” labor operations listed in KSD2,
claim these items under the defect code listed above.
Overlapping Labor – Associated and/or Other Repairs
If invoicing KSD2 flat rate labor operation codes for the additional repair work results in
overlapping labor being claimed, invoice work time labor operation 00 50 000 for the additional
time (FRU) minus the overlap instead.
On the repair order and in the claim comment section, please identify the labor operations that labor
operation code 00 50 000 replaces and itemize the claimed FRU amount.
Work time labor operation code 00 50 000 is not considered a Main labor operation.
Associated Repairs: When work time labor operation 00 50 000 is used as an extension of the
repair outlined in this bulletin, a separate defect code and punch time(s) are not required.
Other Repairs: When work time labor operation 00 50 000 is used for work that will be claimed
under different defect codes, separate punch time(s) are required.
Vehicle Programming and Encoding
If a control module was working properly and it fails to program correctly or requires initialization,
please claim this additional work with the applicable KSD2 labor operations under the defect code
listed above.
The diagnosis and repair of vehicles “arriving” with failed control modules or stored faults which

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will cause them to fail during programming cannot be claimed under the defect code listed in this
bulletin.
Other Repairs
If other eligible and covered work is performed “prior” to programming and coding the vehicle,
claim this work with the applicable defect code and labor operations listed in KSD2.
[ Copyright ©2016 BMW of North America, Inc. ]

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