NHTSA ID Number: 10151023
Manufacturer Communication Number: B650709
TSB/Document Date: 2018-12-10
Summary
Whistling Noise Coming from the Center Vent - A/C is Off . A very high pitched whistling or beeping noise is heard coming from the center vents. The flow of refrigerant through the expansion valve at certain temperature differentials.
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SI B65 07 09
Audio, Navigation, Monitors, Alarms, SRS
January 2016
Technical Service
SUBJECT
Navigation System: Reporting Missing or Incorrect Road Map Data
MODEL
E82, E88 (1 Series)
F22, F23 (2 Series)
E90, E91, E92, E93, F30, F31, F34, F80 (3 Series)
F32, F33, F36, F82, F83 (4 Series)
E60, E61, F07, F10 (5 Series)
E63, E64, F06, F12, F13 (6 Series)
F01, F02, F04 (7 Series)
E84 (X1)
E83, F25 (X3)
F26 (X4)
E70, F15, F85 (X5)
E71, F16, F86 (X6)
E85, E89 (Z4)
I01 (i3)
I12 (i8)
with option 609 (Navigation System Professional) using head units CHAMP2, CIC, NBT, NBT
EVO
or
with option 606 (Navigation System Business) using head unit ENTRY NAV
SITUATION
The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to
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locate certain addresses, for instance:
z
Street name, house number or city is missing or incorrect
z
Point Of Interest (POI) is missing or incorrect
z
Map feature is missing or incorrect
• Bridge
• Roundabout/rotary
• Housing development/estate
The route calculation has discrepancies for certain addresses, for instance:
z
Distance is incorrect
z
Travel time is incorrect
z
Changes regarding vehicle restrictions
z
Lane direction changes, dependent on time and day
z
One way streets
z
Highway exits
z
Toll roads
CAUSE
The Road Map has incorrect or missing data.
INFORMATION
Do not replace parts and do not program the vehicle.
Roads change by up to 15% every year. To ensure the best navigation experience, we do everything
in our power to create the best maps. Your reports help us to detect changes in your area and keep
future versions of our maps as accurate as possible.
Therefore, a road map error or missing data must be reported directly to the map supplier.
Currently we use two map suppliers:
TomTom / Teleatlas – supplier for head units CHAMP2, CIC
Nokia HERE – supplier for head units ENTRY NAV, NBT, NBT EVO
To report issues with TomTom/Teleatlas maps access the following link(s):
www.mapsharetool.com/external-iframe/external.jsp
or
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www.tomtom.com/mapshare/tools/?Lid=4
To report issues with Nokia HERE maps access the following link: www.mapreporter.navteq.com/?
userType=CONSUMER
If all the necessary information on the error or missing data is available, the dealer can report the
issue directly on the map error website.
INFORMATION FOR CUSTOMERS
Customers can report map issues, to either:
z
BMW Customer Relations department at either 1-800-831-1117 or
[email protected]
z
BMW
Genius Hotline 1-844-443-6487 or to the dealers onsite BMW Genius
For customers who have a BMW Assist account and have opted for the Concierge service we can
use Google Maps send to car to send a destination or Point of Interest (POI) directly to the
customer’s vehicle. The customer must contact the concierge to request this support. This can be
done via the BMW assist menu via the I-drive or by pressing the E-call button in the vehicle.
IMPORTANT HINT:
Before reporting a road map error or missing data, check the NAV road map version installed in the
head unit of the vehicle.
If the NAV road map version is not the most up-to-date version compare the behavior on a similar
vehicle with the most up-to-date version to verify if the error or missing data is not already resolved
with the newer NAV road map version.
WARRANTY INFORMATION
Not applicable.
[ Copyright ©2016 BMW of North America, Inc. ]
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TSB/Document ID: B650709
Replacement Service Bulletin Number:
MFR Communication Date: 2016-01-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:APPLIANCE:AIR CONDITIONER
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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