FIELD SERVICE CAMPAIGN
BULLETIN
Subject: Field Service Campaign 17M1

GHG17 DD15 Model Year 2016 Diesel Particulate Filter (DPF)

Issue Involved
Detroit Diesel Corporation (DDC) has determined that some certified Model Year
2016 GHG17 DD15 engines will require reprogramming to a minimum of the
software and fuel map version listed below.
x MCM software 6.5.0.2 with fuel map version ZGS 003
x ACM software 7.57.2.0 with fuel map version ZGS 002
x CPC software R38_00_000A
x TCM software NAMT117700 (if equipped with a DT12™ transmission)
The software and fuel maps became effective with vehicles manufactured after
approximately December 19, 2016. Any model year 2015 or 2016 vehicle
manufactured between May 1, 2015, and December 19, 2016, and running older
software and fuel maps may need the modules reprogrammed. Note that some
trucks may already have been reprogrammed and will be excluded from this
program.
Note that the currently available software and fuel map levels may be higher than
the minimum levels shown above. A new software package for 2017 was released
in December, 2016. Due to compatibility issues, this will require programming of
the MCM, ACM, CPC, and TCM (if equipped with a DT12™ transmission).
Reprogramming may prevent fault code SPN: 3246, FMI: 0 – DPF
Outlet Temperature Very High.
There are approximately 10,652 engines affected by this Field Service Campaign.

Field Service Campaign Bulletin 17M1
Page Two

Engines Involved
A list of engines located in your area of responsibility that require this correction is
attached.
The table below gives descriptive information to help identify the affected units:
Model
Series

Model
Number

Model
Year

DD15

D472910

2016

Inclusive Vehicle Mfg.
Date
(From) (To)

Descriptive
Information

May 1, 2015 to December
19, 2016

All applications

Owner Notification
Detroit Diesel will notify owners of equipment incorporating engines identified with
this Field Service Campaign. A copy of the owner letter that will be used by Detroit
Diesel is enclosed with this Field Service Campaign bulletin.

Distributor / Dealer Campaign Responsibility
Detroit Diesel repair facilities are to service all engines subject to this Field Service
Campaign. Field Service Campaign 17M1 is to be performed at no charge to
owners on all affected engines under the engine warranty. Please use the
appropriate steps, noted below, for indicating that Field Service Campaign 17M1 has
been completed.

Field Service Campaign Bulletin 17M1
Page Three
Daimler Trucks North America Vehicles
x

x

Check the base label (Form WAR259) to see if Field Service Campaign 17M1
has been completed. The base label is usually located on the passenger-side
door about 30 cm (12 inches) below the door latch. If Field Service Campaign
17M1 has been completed, no further work is needed. If base label is not located
on the passenger-side door, please affix label (Form WAR259) 30 cm (12
inches) from the door latch.
Upon completion of Field Service Campaign 17M1, clean a spot on the base
label (Form WAR259), write the Field Service Campaign Number (17M1) on a
blank, black completion sticker (Form WAR261), and attach it to the base label.

Ordering Information
1. If you do not have the appropriate Form or Labels (DDC_WAR 259, DDC_WAR
260. DDC_WAR 261), they can be ordered from RR Donnelly by going to
www.DDCSN.com and clicking on Literature / Ordering Literature.
2. You can also fax in your order to (800) 773-1430 – ATTN: Jacqueline
3. Contact RR Donnelly at (800) 280-4520.

Parts Information
There are no parts required for this Field Service Campaign.

Corrective Procedure
1. Apply the parking brake, chock the wheels, and perform any other applicable
safety steps.
2. You MUST use DiagnosticLink®® Professional 8.05 with Service Pack 1 (or
higher) when reprogramming. REFERENCE Detroit™ Customer Service
Announcement letter 17 CSA-2 for more information on DiagnosticLink®® 8.05
with Service Pack 1.

Field Service Campaign Bulletin 17M1
Page Four

3. Begin the process by connecting DiagnosticLink® to the vehicle. You must use
the green 9-pin diagnostic connector. REFERENCE Detroit™ Tool Letter 15 TL21. Make sure that all the modules (ACM, CPC, MCM, and if applicable, the
TCM) are connected.

NOTICE:
BEFORE you begin reprogramming, make sure the VIN is correct in all
modules (ACM, CPC, MCM, and if applicable, the TCM). If the VIN is not
correct in all modules, you will get an error message when attempting to
reprogram.

4. Make sure the VIN is correct in all modules (ACM, CPC, MCM, and if applicable,
the TCM) by looking at the “Identification” screen in DiagnosticLink®. If the VIN
is not correct in all modules, you can correct the VIN under the Actions dropdown menu in DiagnosticLink® by selecting the “Check VIN Synchronization”
item. Select “Start” from this panel and follow the prompts. You will be prompted
to cycle the key until the routine has completed. When synchronization is
complete, turn the key back on and continue with the download process.

Field Service Campaign Bulletin 17M1
Page Five

5. On the Identification screen, check the current MCM, ACM, CPC, and if
applicable the TCM, software and fuel map level. Listed below are the MINIMUM
levels required. See Figure 1 for an example of the Identification screen for the
MCM and ACM.
a. MCM with 6.5.0.2 software and fuel map version ZGS 003
b. ACM with 7.57.2.0 software and fuel map version ZGS 002
c. CPC with R38_00_000A software
d. If applicable, TCM with NAMT117700 software

Figure 1 – DiagnosticLink® Identification Screen

Field Service Campaign Bulletin 17M1
Page Six

6. Are the software and fuel map levels for the MCM, ACM, CPC, and if
applicable the TCM, equal to or higher than the levels listed in step 5? All
modules must meet the MINIMUM requirements.
a. If Yes, then no programming is necessary. Proceed to step 12.
a. If No, then proceed to step 7.
7. Select the “Program Device” option along the left side of the DiagnosticLink®
screen.
8. Select the “Add” button in the upper right corner of the DiagnosticLink® screen
and enter the engine serial number. Then click the “Connect to Server” button in
the bottom right corner of the DiagnosticLink® screen. See Figure 2.

Figure 2 – Adding Engine Serial Number And Connecting To Server

9. Program the MCM, ACM, CPC, and if applicable, the TCM, based on the engine
serial number listing included with this Field Service Campaign. If programming
the TCM, REFERENCE Detroit™ Technical Service Letter 17 TS-5.

Field Service Campaign Bulletin 17M1
Page Seven

10. When programming is complete, click the “Finish” button and perform the
following to allow the modules to synchronize with each other:
a) Turn the vehicle ignition OFF, disconnect the USB Link at either the
computer port or vehicle diagnostic port, and wait one minute.
b) Turn the vehicle ignition ON and wait one minute.
c) Turn the vehicle ignition OFF and wait one minute.
d) Turn the vehicle ignition ON and wait one minute.
e) Reconnect the USB Link, reconnect DiagnosticLink® to the MCM, ACM,
CPC, and if applicable the TCM, and confirm the proper software and fuel
map levels.

NOTICE:
CHECK with the customer to see if Auto Elevate can be enabled. Auto
Elevate can prevent Aftertreatment System (ATS) issues.

11. Ask the customer if they would like Auto Elevate activated. REFERENCE
Detroit™ Technical Service letter 16 TS-18 for full details on Auto Elevate.
12. Repairs are complete.

Field Service Campaign Bulletin 17M1
Page Eight

Notice
Claim administration time, SRT 939-6010A, for 0.3 hours will automatically be added.
No additional operation is required or will be allowed

Warranty Information
Claim Type:
Modification
Cause Code:
Primary Failed Part:

Field Service Campaign
D17M1
A1 Campaign
DDC REPROGRAM1

Labor Code:

996-F171A
Inspection Only
0.1 Hours

Labor:
Labor Code:
Labor:
Labor Code:

996-F171B Reprogram
MCM, ACM, CPC
0.5 Hours

Labor:

996-F171C Reprogram
MCM, ACM, CPC, & TCM
0.7 Hours

Parts Return:

NONE

Please contact the Detroit™ Customer Support Center at 800-445-1980 or email
[email protected] if you have any questions.

DETROIT DIESEL
13400 Outer Drive West

Detroit, Michigan 48239-4001
BULLETIN