FIELD SERVICE CAMPAIGN
BULLETIN
Subject: Field Service Campaign D18M3

Heavy Duty Engine Platform Oil Suction Manifold

Issue Involved
Detroit Diesel Corporation (DDC) has determined that some certified Model Year
2014 Heavy Duty Engine Platform engines will require the replacement of the oil
suction manifold.
Improved oil suction manifolds became effective with engines manufactured after
April 30, 2014. Certain applications model year 2014 engines manufactured
between March 1, 2014, and April 30, 2014 has the previous oil suction manifold
installed and will need a new oil suction manifold installed.
Replacement of the oil suction manifold may prevent failure of the oil suction
manifold, low oil pressure fault codes, and engine damage.
There are approximately 10,138 engines affected by this Field Service Campaign.

Engines Involved
A list of engines located in your area of responsibility that require this correction is
attached.

Field Service Campaign Bulletin D18M3
Page Two

The table below gives descriptive information to help identify the affected units:
Model
Series
DD13

DD15

DD16

Model
Number
D471915
D471927
D471933
D472906
D472907
D472908
D472909
D473908

Model
Year

Engine Mfg. Date
(From)
(To)

Descriptive
Information

2014

March 1, 2014, to April 30,
2014

All applications

2014

March 1, 2014, to April 30,
2014

All applications

2014

March 1, 2014, to April 30,
2014

All applications

Owner Notification
Detroit Diesel will notify owners of equipment incorporating engines identified with
this Field Service Campaign. A copy of the owner letter that will be used by Detroit
Diesel is enclosed with this Field Service Campaign bulletin.

Distributor / Dealer Campaign Responsibility
Detroit Diesel repair facilities are to service all engines subject to this Field Service
Campaign. Field Service Campaign D18M3 is to be performed at no charge to
owners on all affected engines under the engine warranty or prior to July 20, 2019,
under the provisions of this Field Service Campaign.
Please use the appropriate steps, noted below, for indicating that Field Service
Campaign D18M3 has been completed.

Field Service Campaign Bulletin D18M3
Page Three

Daimler Trucks North America Vehicles




Check the base label (Form WAR259) to see if Field Service Campaign D18M3
has been completed. The base label is usually located on the passenger-side
door about 30 cm (12 inches) below the door latch. If Field Service Campaign
D18M3 has been completed, no further work is needed. If base label is not
located on the passenger-side door, please affix label (Form WAR259) 30 cm
(12 inches) from the door latch.
Upon completion of Field Service Campaign D18M3, clean a spot on the base
label (Form WAR259), write the Field Service Campaign Number (D18M3) on a
blank, black completion sticker (Form WAR261), and attach it to the base label.

Ordering Information
1. If you do not have the appropriate Form or Labels (DDC_WAR 259, DDC_WAR
260. DDC_WAR 261), they can be ordered from EPI Printers by emailing your
order to [email protected].
2. You can also fax in your order to 269-698-4240 Attn: Corrina Cotton
3. Contact EPI at 734-464-9000.

Field Service Campaign Bulletin D18M3
Page Four

Parts Information
See Table 1 for a list of parts required for this Field Service Campaign. Order only ONE
Oil Pan Seal and Oil Suction Manifold per truck. Part numbers can be validated using e
Parts Catalog for the applicable engine serial number.
Part Number

Qty.

Description

DDE A4720140022

1

DDE A4720140322

1

DDE A4710140022

1

DDE A4710140422

1

DDE A4721806851

1

DDE A4711808751

1

DDE A4721807251
DDE A4721870880

1
2

SEAL, OIL PAN TO BLOCK (DD15/16 front & rear
sump aluminum pan)
SEAL, OIL PAN TO BLOCK (DD15/DD16 front sump
plastic oil pan)
SEAL, OIL PAN TO BLOCK (DD13 front sump plastic
oil pan)
SEAL, OIL PAN TO BLOCK (DD13 front & rear sump
aluminum oil pan)
OIL SUCTION MANIFOLD (DD13/DD15 front sump
plastic oil pan)
OIL SUCTION MANIFOLD (DD13 front sump
aluminum oil pan)
OIL SUCTION MANIFOLD (DD15/DD16 front sump
aluminum oil pan)
SEAL, OIL SUCTION PIPE (all vehicles)

DDE A4721870980
Table 1 – Parts List

2

SEAL, OIL-PRESSURE PIPE (all vehicles)

Field Service Campaign Bulletin D18M3
Page Five

Corrective Procedure
1. Apply the parking brake, disconnect the batteries, chock the wheels, and perform
any other applicable safety steps.
2. Remove and save the old oil suction manifold. REFERENCE section “Removal of
the Oil Pump, Oil Suction Manifold, and Oil Lines” in the EPA07/10/GHG14
Engine Manual (DDC-SVC-MAN-0081).
3. Install the new oil suction manifold. REFERENCE section “Installation of the Oil
Pump, Oil Suction Manifold, and Oil Lines” in the EPA07/10/GHG14 Engine
Manual (DDC-SVC-MAN-0081).
4. Repairs are complete.

Field Service Campaign Bulletin D18M3
Page Six

Notice
Claim administration time, SRT 939-6010A, for 0.3 hours will automatically be added.
Claim administration time for parts return, SRT 939-6010B, for 0.1 hours will
automatically be added. No additional operation is required or will be allowed.

Warranty Information
Claim Type:

Field Service Campaign

Modification

D18M3

Cause Code:

A1-Campaign

Primary Failed Part: DDE A4721806851
Labor Code:

996-F0183 CAMPAIGN D18M3 - HEAVY
DUTY ENGINE PLATFORM OIL
SUCTION MANIFOLD

Labor:

2.3 Hours

Parts Return:

REQUIRED

Please contact the Detroit™ Customer Support Center at 800-445-1980 or email
[email protected] if you have any questions.
DETROIT DIESEL
13400 Outer Drive West

Detroit, Michigan 48239-4001
BULLETIN