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SI B12 16 12
Engine Electrical Systems

April 2013
Technical Service

This Service Information bulletin supersedes SI B12 16 12 dated September 2012.
PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED
VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR
MAINTENANCE OR REPAIRS.
designates changes to this revision
SUBJECT

Service Action: Program Control Units (OBD Communication)
MODEL

F10 (ActiveHybrid 5) produced to 8/1/2012
F30 (ActiveHybrid 3) produced to 8/10/2012
SITUATION

The vehicles affected by this Service Action require a vehicle software update in order to address non-compliance
pertaining to an incomplete parameter in the OBD (onboard diagnostics) test process.
AFFECTED VEHICLES

This Service Action involves select F10 (ActiveHybrid 5) and F30 (ActiveHybrid 3) vehicles produced to
8/1/2012 and 8/10/2012 respectively.
In order to determine whether a specific vehicle has had this Service Action or Recall Campaign completed or is
affected by this Service Action, first check the B-pillar label for code number 624. If code number 624 has been
punched out, the campaign has already been performed. If code number 624 has not been punched out, it will be
necessary to utilize the "Service Menu" of DCSnet (Dealer Communication System) or the Key Reader. Based on
the response of the system, either proceed with the corrective action or take no further action.
PROCEDURE

Before starting work, you MUST observe the safety information with regard to handling hybrid vehicles.
Program the vehicle using ISTA/P 2.47.5 or later.
Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the
latest software.
For information on programming and coding with ISTA/P, refer to CenterNet / Aftersales Portal / Service /
Workshop Technology / Vehicle Programming
Note: When the ISTA system message displays: Battery voltage only “XX.XX” V. Please connect charger. Please
note the displayed battery voltage reading in the repair order comments section.
LABEL INSTRUCTIONS

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This Service Actionhas been assigned code number
624. After the vehicle has been checked and/or
corrected, obtain a label (SD 92-417) and:
A. Emboss your BMW center warranty number in
the middle of the label (1);
B. Punch out code number 624 (2), printed on the
label; and
C. Affix the label to the B-pillar as shown.
If the vehicle already has a label from a previous Service Action/Recall Campaign, affix the new label next to the
old one. Do not affix one label on top of another one, because a number from an underlying label could appear in
the punched-out hole of the new label.
WARRANTY INFORMATION

The repair described in this bulletin is covered under warranty regardless of time or mileage.
Reimbursement for this Service Action will be via normal claim entry utilizing the following information:
Defect Code:

00 12 27 03 00

Labor Operation:

Labor Allowance:

00 60 923

Description:

Refer to KSD2

Programming and encoding reimbursed via
a different Technical Campaign or repair

Refer to KSD2

Program and encode the control units
(includes a Vehicle Test and Charging
Battery)

or
00 60 922

Labor operation codes 00 60 923 and 00 60 922 are both Plus labor operations.
If a control module was working properly and/or had no related faults stored prior to vehicle programming
and it fails to program correctly or requires initialization, this additional work must be claimed with separate labor
operations under the defect code listed above; refer to KSD2.
[ Copyright ©2013 BMW of North America, Inc. ]

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