NHTSA ID Number: 10149249
Manufacturer Communication Number: B610817
TSB/Document Date: 2018-11-26
Summary
?General Electrical Systems Technical Service. VOLUNTARY EMISSIONS RECALL CAMPAIGN 17E-A01: CHECK CHARGING OF THE HIGH VOLTAGE BATTERY
Bulletin type was changed from a Service Action to an Emissions Recall. High-voltage charging system may not work correctly. Alternative Mobility Solutions (AMS) Reimbursement This BMW Service Action repair qualifies for Alternative Mobility Solution (AMS) expense reimbursement. Please refer to SI B01 29 16 for claim submission details. Intermittent hardware failure of the charging module (KLE).
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TSB/Document ID: B610817
Replacement Service Bulletin Number:
MFR Communication Date: 2017-05-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
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Page 1 of 5
SI B61 08 17
General Electrical Systems
May 2017
Technical Service
VOLUNTARY EMISSIONS RECALL CAMPAIGN 17E-A01:
CHECK CHARGING OF THE HIGH VOLTAGE BATTERY
Bulletin type was changed from a Service Action to an Emissions
Recall.
New information provided by this revision is preceded by this symbol
.
Please perform the procedure outlined in this Service Information on all affected vehicles prior to customer delivery, or
the next time the vehicle is in the shop.
This Service Information bulletin replaces SI B61 08 17 dated April 2017
MODEL
F15 PHEV (X5)
AFFECTED VEHICLES
This Emissions Recall Campaign affects F15 PHEV (X5) vehicles (total of 1,380) produced from September
22nd, 2015 to December 23rd, 2016.
First check if a Recall Completion Label, SD 92-435 for this campaign is already attached to the underside of
the hood on the right (passenger) rear close to the windshield.
If the label is present, the Campaign has already been performed and no further action is necessary.
Affected vehicles which require this Emissions Recall Campaign to be completed will show it as “Open” when
checked either in AIR, the “Service Menu" of DCSnet (Dealer Communication System) or with the Key Reader.
LABEL INSTRUCTIONS
After the vehicle has been checked and corrected, obtain a label (SD 92435) and with the indelible marker provided, legibly print the Recall name,
Recall number, and dealer code (5 digits) on the “Emissions Recall
Campaign Completed Label” (see illustration).
Note: Additional labels can be ordered online at BMW TIS.
https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/413... 6/5/2017
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For California centers only: It is required by the California Code of Regulations that an executed orange
"Vehicle Emission Recall - Proof of Correction" certificate (SD92-084, see illustration) be provided to each customer
(for vehicles registered in the state of California), once the Recall on his or her vehicle has been completed.
SITUATION
High-voltage charging system may not work correctly.
Alternative Mobility Solutions (AMS) Reimbursement
This BMW Service Action repair qualifies for Alternative Mobility Solution (AMS) expense reimbursement. Please refer
to SI B01 29 16 for claim submission details.
CAUSE
Intermittent hardware failure of the charging module (KLE).
CORRECTION
Check the HV KLE Charging Module according to the procedure below.
PROCEDURE
1. Check if the VIN number of the affected vehicle is listed in the table of 114 VINs below.
0S75784
0S78852
0S79049
0S79142
0S79236
0S79347
0S75913
0S78860
0S79052
0S79144
0S79239
0S79352
0S77376
0S78868
0S79054
0S79145
0S79245
0S79376
0S77605
0S78937
0S79055
0S79148
0S79248
0S79405
0S77610
0S78984
0S79056
0S79154
0S79268
0S79411
0S77716
0S79002
0S79064
0S79155
0S79272
0S79439
0S77735
0S79010
0S79073
0S79157
0S79277
0S79445
0S77825
0S79011
0S79075
0S79160
0S79279
0S79452
0S77845
0S79013
0S79077
0S79164
0S79282
0S79465
0S77930
0S79015
0S79078
0S79167
0S79286
0S79473
0S77961
0S79021
0S79079
0S79174
0S79293
0S79479
0S78126
0S79027
0S79095
0S79184
0S79300
0S79480
0S78352
0S79029
0S79101
0S79196
0S79303
0S79498
0S78495
0S79031
0S79103
0S79208
0S79315
0S79508
0S78518
0S79032
0S79110
0S79213
0S79319
0S79510
0S78798
0S79033
0S79116
0S79218
0S79324
0S79518
0S78810
0S79034
0S79118
0S79224
0S79327
0S79559
https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/413... 6/5/2017
Page 3 of 5
0S78840
0S79042
0S79125
0S79231
0S79328
0S79566
a. NO – Continue to step 2.
b. YES - The KLE charging electronics module needs to be replaced. Follow the ISTA RA61 44 502 repair instruction
(Removing and installing/replacing the KLE).
• i. After KLE replacement, vehicle needs to be programmed/coded using the latest version of ISTA Next.
Note that ISTA Next will automatically reprogram and code all programmable control modules that do not have
the latest software.
Always connect a BMW approved battery charger/power supply (SI B04 23 10).
For information on programming and coding with ISTA/P, refer to: CenterNet / TIS / Technical Documentation /
Diagnostics and Programming / Programming Documentation
Note: For warranty information use the “Warranty Information (Scenario 1)”
2. Connect Level 2 (220V) charging cable to the vehicle.
Wait 15 seconds until the “Charging Active” blue light is illuminated.
3. Repeat this step 20 times. Was “Charging Active” indicated in
every (all 20) charging cycle attempt?
YES — there are no further actions needed. The KLE charging
module is working correctly.
NO — Continue to next step.
4. If the charging port indicator light flashes red (“Charging error”),
connect vehicle to ISTA diagnostics and read vehicle’s fault memory.
Is KLE fault code 21E64A (Charging electronics, internal fault
step down converter voltage sensor measured value outside
set-point) stored?
YES — Go to next step.
5. The KLE charging electronics module needs to be replaced. Follow
the ISTA RA61 44 502 repair instruction (Removing and
installing/replacing the KLE)
6. After KLE replacement, vehicle needs to be programmed/coded using the latest version of ISTA Next.
Note that ISTA Next will automatically reprogram and code all programmable control modules that do
not have the latest software.
Always connect a BMW approved battery charger/power supply (SI B04 23 10).
https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/413... 6/5/2017
Page 4 of 5
For information on programming and coding with ISTA/P, refer to: CenterNet / TIS / Technical
Documentation / Diagnostics and Programming / Programming Documentation
PARTS INFORMATION
Please refer to the Parts Matrix for parts ordering procedure.
Part Number
Description
Quantity
61 44 8 688 887
Charging module KLE
1
WARRANTY INFORMATION
Scenario I (VIN is included in the VIN table above and this campaign shows open)
Reimbursement for this Service Action will be via normal claim entry utilizing the following information:
Defect Code:
0061510400
Completion “before” vehicle delivery to the customer or the vehicle is already in the workshop
Labor Operation:
00 64 874
Labor Allowance:
Description:
32 FRU
Replacing the convenience charging
electronics (includes programming and
coding, connecting an approved battery
charger/power supply and performing a
vehicle test) (Plus work)
Or:
Completion after vehicle delivery to the customer
Labor Operation:
00 64 307
Labor Allowance:
Description:
34 FRU
Replacing the convenience charging
electronics (includes programming and
coding, connecting an approved battery
charger/power supply and performing a
vehicle test) (Main work)
Scenario II (This campaign shows open and the KLE test procedure was performed)
Reimbursement for this Recall will be via normal claim entry utilizing the following information:
Defect Code:
0061500400
Completion “before” vehicle delivery to the customer or the vehicle is already in the workshop
Labor Operation:
Labor Allowance:
Description:
00 64 875
3 FRU
Testing HV charging with charging cable (no
further action is need) (Plus work)
35 FRU
Testing HV charging with charging cable and
replacing the KLE (includes programming
and coding, connecting an approved battery
charger/power supply and performing a
vehicle test) (Plus work)
Or:
00 64 876
https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/413... 6/5/2017
Page 5 of 5
Or:
Completion after vehicle delivery to the customer
Labor Operation:
Labor Allowance:
Description:
00 64 308
5 FRU
Testing HV charging with charging cable (no
further action is needed) (Main work)
37 FRU
Testing HV charging with charging cable and
replacing the KLE (includes programming
and coding, connecting an approved battery
charger/power supply and performing a
vehicle test) (Main work)
Or:
00 64 309
Vehicle Programming and Coding (with 00 64 874, 00 64 876, 00 64 307 and 00 64 309)
When ISTA/P automatically reprograms and codes all the vehicle’s control modules that “currently do not have” the
latest software and if one or more control module failures occur “during” this programming procedure:
• Please claim this “consequential” control module-related repair work under the defect code listed in this bulletin
with the applicable KSD2/AIR labor operations.
Other Repairs
Control module failures that occurred “prior” to performing this programming procedure:
• When “covered” under an applicable limited warranty, claim this control module-related repair work using the
applicable defect code and labor operations in KSD2/AIR.
ATTACHMENTS
View PDF attachment 17E-A01 Customer Letter.
[ Copyright ©2017 BMW of North America, Inc. ]
https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/413... 6/5/2017
BMW
BMW VOLUNTARY EMISSIONS RECALL CAMPAIGN
CHECK CHARGING OF THE HIGH VOLTAGE BATTERY
CAMPAIGN NUMBER: 17E-A01
May 2017
Dear BMW Owner / Lessee:
Year Model, VIN: xxxxx
BMW of North America is dedicated not only to providing premium vehicles for our customers, but
exceptional service as well. To ensure our vehicles are of the highest industry standards, BMW performs
ongoing quality analyses throughout a model’s life cycle.
Description of Issue
During a recent quality analysis, it was determined that the Convenience Charging Electronics module
(KLE) of your vehicle may be subject to failure. Should the KLE internal component malfunction, it may
not be possible to charge the high-voltage battery with the Occasional Use Cable (110 V) or with a wallbox charger (220 V). To correct this error, BMW is conducting a Voluntary Emissions Recall Campaign.
Description of Repair
The KLE charging module needs to be tested and if necessary, the module will be replaced.
We kindly request that you contact the service department of your authorized BMW center at your earliest
convenience to arrange an appointment. The staff will schedule an ideal time for you to drop off the
vehicle. This work will be performed free of charge by your authorized BMW center.
Failure to have this complimentary repair work performed could be determined as lack of proper
maintenance of your vehicle and may jeopardize your full protection under the emissions warranty
provisions.
For vehicles registered in the state of California: The California Department of Motor Vehicles, in
conjunction with the Air Resources Board, has implemented the Registration Renewal/Recall Tie-In
Program which requires the completion of the recall. Upon completion, you will receive a Proof of
Correction Certificate. Please save the certificate since the California Department of Motor Vehicles may
require it as proof of Emissions Recall Campaign completion.
Additional Information
If you are no longer the owner of this vehicle, please use the enclosed postage-paid postcard to provide us
with the name and address of the new owner. If you are a lessor of this vehicle, please forward this letter
to your lessee.
Company
BMW
of North America, LLC
BMW Group Company
Mailing Address
PO Box 1227
Westwood NJ 076751227
Should you have any questions regarding this campaign, please contact your authorized BMW center. If
you need additional assistance, contact BMW Customer Relations and Services at 1- 800-525-7417 or via
email at [email protected].
BMW remains committed to maintaining the highest level of automotive excellence, and we apologize for
any inconvenience this repair may cause.
Sincerely,
Telephone
(800) 525-7417
Fax
(201) 930-8362
E-mail
CustomerRelations@
bmwusa.com
Internet
bmwusa.com
BMW of North America, LLC
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