NHTSA ID Number: 10149074
Manufacturer Communication Number: SSM74064
TSB/Document Date: 2018-11-26
Summary
Issue: When updating the AHU, if procedure not followed correctly on Symptom Driven Diagnostics (SDD) tool or Pathfinder, the vehicle may be displayed as either Discovery, Discovery Sport or XF on mobile devices connected via Bluetooth. This affects the InControl Touch Update only.
9/4/2018
SSM74064 - InControl Touch Audio Head Unit (AHU) update - Bluetooth displays incorrect model | TOPIx
Reference
SSM74064
Models
Discovery Sport / L550
Range Rover Evoque / L538
Title
InControl Touch Audio Head Unit (AHU) update - Bluetooth
displays incorrect model
Category
Electrical
Last modified
03-Sep-2018 00:00:00
Symptom
207000 Entertainment Systems
Content
Vehicle Lines affected:
L550 and L538 17MY - 19MY
Issue:
When updating the AHU, if procedure not followed correctly on
Symptom Driven Diagnostics (SDD) tool or Pathfinder, the vehicle
may be displayed as either Discovery, Discovery Sport or XF on
mobile devices connected via Bluetooth.
This affects the InControl Touch Update only.
Root cause:
Local configuration file (LCF) mismatch.
Action
When updating the AHU/Audio Control Module (ACM) on the
affected models, please follow all instructions as per
SDD/Pathfinder tool. If the tool recommends updating the LCF, this
should be done
If the vehicle is displaying as the wrong vehicle on the mobile
device when connected via Bluetooth, please follow the following
process:
For 16MY and 17MY vehicles (Using SDD)
1. CAUTION: This procedure requires DVD150.06 and Calibration
File 277 loaded or a later version.
2. Connect the Jaguar
Land Rover approved battery support unit.
3. Connect the Jaguar Land Rover approved diagnostic equipment
to the vehicle.
4. Select 'Diagnosis' session type.
Select the following symptoms: Electrical - Information and
https://topix.jaguar.jlrext.com/topix/content/document/view?id=923522
1/3
9/4/2018
SSM74064 - InControl Touch Audio Head Unit (AHU) update - Bluetooth displays incorrect model | TOPIx
entertainment system – Entertainment system.
Run and close the 'Datalogger' tool to reveal the 'Extras' tab.
Select the 'Extras' tab.
Run ‘Configure existing module - Audio head unit - Low line.
5. When all of the tasks are complete, exit the current session by
selecting the 'Session' tab and then select the 'Close Session'
option.
6. Disconnect the Jaguar Land Rover approved diagnostic
equipment and the Jaguar Land Rover approved battery support
unit.
7. Switch ignition off. Lock the vehicle for 10 minutes. Unlock the
vehicle. Check the Bluetooth screen, is Discovery/Discovery
Sport/XF still displayed incorrectly?
If yes, please delete all personal data from the system settings and
reassess the concern (Settings > System > Scroll to the bottom >
Delete all personal data).
For 18MY vehicles (Using Pathfinder)
Note: Within pathfinder the AHU is referred to as the Audio
control module (ACM)
1. CAUTION: This procedure requires Pathfinder version 98
loaded or a later version.
2. Connect the JLR approved battery support unit.
3. Connect the JLR approved diagnostic equipment to the vehicle
and begin a new diagnostic session.
4. Follow the Jaguar Land Rover (JLR) approved diagnostic
equipment prompts.
5. Select 'ECU Diagnostics'.
6. Select 'Audio Control Module [ACM]'.
7. Select 'Update ECU'.
8. Follow all on-screen instructions to complete this task.
9. When all of the tasks are complete, exit the current session.
10. Disconnect the Jaguar Land Rover approved diagnostic
equipment and the Jaguar Land Rover approved battery support
unit.
11. Switch ignition off. Lock the vehicle for 10 minutes. Unlock the
vehicle. Check the Bluetooth screen, is Discovery/Discovery
Sport/XF still displayed incorrectly?
If yes, please delete all personal data from the system settings and
reassess the concern (Settings > System > Scroll to the bottom >
Delete all personal data).
If the problem still persists - Please raise an EPQR.
Technicians - Please rate this SSM and provide comments so that
future communications can be improved.
https://topix.jaguar.jlrext.com/topix/content/document/view?id=923522
2/3
9/4/2018
SSM74064 - InControl Touch Audio Head Unit (AHU) update - Bluetooth displays incorrect model | TOPIx
1 = Poor – Basic information provided – The SSM does not help
me resolve the customer concern.
3 = Average – Adequate information provided – The SSM partially
helps me resolve the customer concern.
5 = Excellent – All required information provided to resolve the
customer concern.
https://topix.jaguar.jlrext.com/topix/content/document/view?id=923522
3/3
- [J2534 Pass-Thru Programmer] - TOPDON RLink J2534 is...
- [All-in-One OEM Reprogramming and Diagnostics] - When...
- [Tested, Trusted, and Proven for Accuracy] - TOPDON RLink...
- [One-Click Installation, Continuous Updates] - The exclusive...
- [Works with Windows Compatibility and OEM Software...
This product presentation was made with AAWP plugin.
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: SSM74064
Replacement Service Bulletin Number:
MFR Communication Date: 2018-09-03
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:ELECTRICAL
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Newly Added in 2026: 7 Reset Functions] The 2026 new version of the OBD2 scanner diagnostic tool CRP123X V3.0 Elite has new special functions for F.REE: Throttle Ad.aptation, Oil/SAS/BMS/Brake Reset, D-P.F Re.generation and ABS Service. Before you visit a mechanic, launch obd2 Scanner CRP123X Elite can perform a more in-depth diagnosis of the car system and provide accurate data within minutes. What's more, the list of compatible models has been expanded. Upgrading frequency is regular, occurring monthly even weekly.
- 🔥[FCA AutoAuth + CAN FD & DoIP] As an upgraded version of the LAUNCH CRP123X/CRP129X, FOXWELL NT614, and ANCEL FX2000, The Newest LAUNCH CRP123X V3.0 auto diagnostic scanner supports the following new protocols: CAN-FD for 2020 and newer G.M and Chrysler
models, as well as DoIP for V.olvo, Land Rover/Jaguar, and B.MW F/G chassis. With integrated AutoAuth, you can diagnose 2018 and newer FCA cars equipped with S.GW. Note: CAN-FD and DoIP protocols require an additional obd2 cable. *Menus vary by make, model, and year of gasoline or diesel engine vehicle. Email us your VIN data. - 🔥[No extra software fee. Works on 90 vehicle brands.] Most OBD2 scanners work with vehicles manufactured after 2001. However, the LUNCH OBD2 scanner is compatible with OBDII-equipped vehicles built after 1996 and works with more than 90 vehicle brands. One-click lifetime updates over WIFI 2.4&5.0Ghz keep the car software current and ensure constant coverage additions, diagnose vehicles from 1996 to 2026 with a massive global database. Android 8.1 ensures lightning-fast boot-up and processing.
- [Accurate & Intuitive Multi System Diagnosis] Will you be confused about what happens when the warning light of transmission, ABS, and SRS Airbag check engine flashes? Launch obd2 scanner diagnostic tool CRP123X V3.0 to pinpoint the problem components for a faster diagnosis for your car instead of taking your car to the dealership. Generate vehicle health reports with one click and share them via email over Wi-Fi to help avoid blind maintenance. And will turn off the warning light for you after fixing the problem, make to know more about your cars and do your own repair.
- [Multiple Display of Live Data + DTC Code Definition Explanation] Launch car tools show real-time data of oil temp, pressure, transmission temp, engine speed, coolant temperature, you will know which car part is abnormal. Data can be shown in a single, multi- graph, and merge two graphs for analysis（or 4-in-1 merged waveform graph),you can save, share, print, or email the overall inspection report for easier analysis.🔥Code Search,DTC Library provide massive information. Inbuilt “Feedback” module provides customized repair suggestions from our certified professionals.
- 【2026 Most-cost-effective LAUNCH Scanner】 LAUNCH X431 CRP919XBT, upgraded from CRP919X, includes a VCI for wireless data transmission (3Mbps max). ✅HARDWARE: MTK's chip + doubled memory & battery capacity ensure 5X faster & smoother navigation than OBD2 scanner diagnostic tools in the same category. ✅SOFTWARE: Its productive features (same as LAUNCH X431 scanners), 99% car coverage, more-frequent software renewals, field-tested accurate database, are superior to most competitors on market.
- 【FCA AutoAuth + CANFD&DOIP】 LAUNCH X431 CRP919XBT uses a newly-developed wireless connector “DBSCar VII VCI” instead of a connection cable. You can be at workbench or any location around vehicle while running diagnostics. ✅With this VCI, this OBD2 scanner supports new protocols of tomorrow: CANFD for 2020-now GM&Chrysler Models; DoIP for Volvo, Land Rover/Jaguar, BMW F/G Chassis. ✅And with integrated AutoAuth, you can diagnose 2018+ FCA SGW-equipped cars without separate adapters.
- 【ECU Coding & 35+ Reset Services】 For just 500 bucks you’ll get fully-featured ECU coding & resets/relearns from LAUNCH X431 CRP919XBT. 👍Online Code for VW/Audi/Skoda/Ford/Lincoln/Mazda; 👍Open/close hidden functions; 👍Personalized modifications/changeover; 👍Shortcut to 35+ special functions like “Oil Reset/Brake Reset/Throttle Adaptation” etc., to quickly meet your daily repair needs. 🚩100+ more resets/relearns are under “car brand – system” waiting to explore.
- 【All Brands All System Scan】 With a market focus, LAUNCH X431 CRP919XBT boasts a complete filed-tested database for your deeper dive into car's health to handle more complex repairs. Back up by leading LAUNCH technology, you can do all system coding/scans/read&clear codes/bidirectional control/resets covering 99% cars, unlike many scanners for cars on market (x-tool) with fake advertisement claiming to “do it all” but in reality, they ONLY work for certain cars with limited services.
- 【Bi-directional Control】This LAUNCH bidirectional scan tool CRP919XBT allows technicians to command specific vehicle components (like solenoids, relays) to monitor real-time working status, without using the vehicle controls. Achieve fast, accurate diagnostics and take control like never before. Turn on the radiator fan, modulate the throttle, open or close windows, operate mirrors, Injector Buz Test, turn on interior and exterior lights, sound horn, etc.
- 【Great Ideal For Every Car Owner】Prefect choice for your father, husband, brother or boyfriend. EVERY CAR OWNER WILL NEED IT! Also, the lifetime update is provided for more vehicle coverage, bug fixes. SAVE AT LEAST $1000+ PER YEAR!Get LAUNCH CRP123 V2.0 car diagnostic scanner and give your lover a surprise!*R each us to Get the Extra Gifts :Protective Case Storage Bag.
- 【Newly Added 3 Reset Functions】CRP123 V2.0 obd2 scanner with upgrades it offers Throttle Adaptation,Oil Reset and SAS Reset functions for FREE now!! Optimize your engine performance with Throttle Adaptation, reset your oil life system with ease to save time and money on maintenance, and enhance your vehicle's handling and safety with SAS Reset.Covering more daily repairs,become the most cost-effective product in its price range,save your time and money!
- 【 Read & Clear/Reset Engine/ABS/SRS/Transmission Diagnostic Scan Tool 】LAUNCH CRP123 V2.0 OBD2 Scanner can test Engine, Transmission, ABS and Airbag four systems, also reads and resets code, displays data stream graphic, stores and playbacks dynamic data stream,helps to quick analysis and diagnosis.
- 【 Error Fault Code Reader】Except the full 10 modes OBD2 diagnostic functions like, retrieving I/M readiness, Freeze Frame Data, Read Dynamic Data stream and Vehicle Information, O2 Sensor Test, EVAP Test of Fuel Tank System (Mode 8) and Advanced On-board Monitoring (Mode 6), launch crp123 v2.0 obd2 scanner can not only reveal what error codes your car is producing, but also erase your vehicle’s check engine light after problem fixed, the DTC help and explanation also tell you the exact problem.
- 【 Live Data Graphing + Read/Record/Playback Data stream + Print diagnostic data 】Live Data Graphing,more intuitive to know your vehicle’s problem.4 inches Screen Screen ;Print Function:Print the diagnose result easily; with user manual and register & update tutorial video uploaded in the link by us,you can Look up it anytime by ONE-CLICK.
This product presentation was made with AAWP plugin.
Last update on 2026-06-09 / Affiliate links / Images from Amazon Product Advertising API