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NHTSA ID Number: 10148792

Manufacturer Communication Number: 122-F9S5J-09

TSB/Document Date: 2018-11-19


Summary

Cause The control unit for the auxiliary alarm system has limited bus communication. Date of Introduction Control units for the auxiliary alarm system with updated software have been used in production since the beginning of December 2017.


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TSB/Document ID: 122-F9S5J-09

Replacement Service Bulletin Number:

MFR Communication Date: 2018-08-23

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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Service

Technical Information

11/15

ENU

9063

9

Eliminating Symptoms in Body Interior: Replacing Control Unit for Auxiliary Alarm System
(with PVTS) (Engine will not start/SY1115)

Revision:

This bulletin replaces bulletin dated November 28, 2017.
This revision is now applicable up to model year 2018.

General information
Symptom

Customer complaint "Vehicle will not start" received for vehicles with PorscheeBay logo Vehicle Tracking System
(PVTS) (retrofit kit):


I-no. - 911/Boxster/Cayman: 674
I-no. - Cayenne: 7G1 - 7G2 - 7G5 - 7G9
I-no. - Panamera: 7G9 - 7I2

 In the rear-end electronics control unit, the fault code
”805108 - VTS authentication failed” and
- in the front-end electronics control unit, the fault code
”80530F - Re-start inhibited by VTS” must be entered.

Cause, date of introduction and remedial action
Model Year:

As of 2010 up to 2018
Cause
The control unit for the auxiliary alarm system has limited bus communication.
Date of Introduction
Control units for the auxiliary alarm system with updated software have been used in production since the
beginning of December 2017.
Remedial Action
Information
If the control unit for the auxiliary alarm system needs to be replaced, the national service provider
must be contacted (by phone) before removing the control unit.

AfterSales

Aug 23, 2018
Page 1 of 4

9

Service
9063

ENU

Technical Information

11/15

In the event of a customer complaint and if both fault codes are entered, replace the existing
control unit for auxiliary alarm system with a new control unit with software version '0820'
printed on it, see PIWIS information system under TEQ Tequipment Installation and Conversion
Instructions  Installation and Conversion Instructions '906400 PorscheeBay logo Vehicle Tracking System (PVTS)
control unit' or (for the Cayenne) under  Workshop Manual '906425 PCC' in the Workshop Manual.
Information
Before starting the work required for replacing the PVTS control unit, the replacement procedure must
first be started in the ‘PorscheeBay logo Car Connect – Online Support’ portal. If PCC/PVTS is activated, you
will then get the installation code required for commissioning and activating the new control unit.
Without the installation code, the PVTS control unit cannot be replaced and subsequent
commissioning of the new control unit is not possible for an activated PCC/PVTS.

Information
The subsequent procedure depends on the respective usage status of PCC/PVTS

If PCC/PVTS has already been used and a valid user contract exists, the new PVTS control unit must
be commissioned in order to guarantee continued use. This requires the installation code obtained
previously from the 'PorscheeBay logo Car Connect – Online Support' portal. More information about this
can be found in the PIWIS information system under TEQ Tequipment Installation and Conversion
Instructions  Installation and Conversion Instructions '906400 PorscheeBay logo Vehicle Tracking System
(PVTS) control unit' or (for the Cayenne) under  Workshop Manual '906425 PCC' in the Workshop
Manual.

If the customer has not yet started using PCC/PVTS or if there is no valid user contract and if the
customer does not intend to use PCC/PVTS in the future, there is no need to commission the control
unit.

If the customer has not yet started using PCC/PVTS or if there is currently no valid user license, but
the customer wants to activate or reactivate PCC/PVTS while the control unit is being replaced,
proceed in accordance with the standard process for activating PCC/PVTS for the first time or
reactivating PCC/PVTS. To do this, an account must be created and a new installation code must
be requested via the ‘PorscheeBay logo Car Connect – Online Support’ portal. The new PCC/PVTS
control unit must then be commissioned. More information about this can be found in the PIWIS
information system under TEQ Tequipment Installation and Conversion Instructions  Installation
and Conversion Instructions '906400 PorscheeBay logo Vehicle Tracking System (PVTS) control unit' or (for
the Cayenne) under  Workshop Manual '906425 PCC' in the Workshop Manual.

Use the PIWIS Tester to check the software version of the control unit for the auxiliary alarm system:

Aug 23, 2018
Page 2 of 4

1

Select the 'Rear-end electronics' control unit in the ‘Control unit overview’ and switch to the ‘Extended
identifications’ menu.

2

Scroll down in the "Extended identifications" menu until the message "PVTS software version" is
displayed.

AfterSales

Service

Technical Information
3

11/15

ENU

9063

9

Read off the value shown for the software version.
 The software version of the new control unit for auxiliary alarm system must be '0820'.

4

Commission the new control unit:
Select the “VTS commissioning” function in the 'Extended identifications' menu and press •F12“ to
confirm your selection.

5

Complete the process for commissioning the module in co-operation (over the phone) with the
national service provider.

End of action required.

Tools and materials
Tools and materials
For 911/Boxster/Cayman: 958.044.902.31 Immobilizer control unit (with VTS; for retrofitting via
TEQ 1)
For Cayenne/Panamera (USA/Canada only): 7PP.035.620.DT VTS vehicle tracking system control
unit
9900 - PIWIS Tester III
Battery Charger/Power Supply - Suitable for AGM Type batteries, recommended current rating of 90A
fixed voltage 13.5V to 14.5V.

Invoicing
Invoicing
The work involved is invoiced under the labor operation:
APOS

Labor operation

96625600

Replacing remote control (hand-held transmitter)

90632300

Installing auxiliary alarm systems/VTS

I No.

For invoicing and documentation using PQIS, enter the following coding:
Location (FES5)

90630

Auxiliary alarm system/VTS

Damage type (SA4)

1611

does not work

AfterSales

Aug 23, 2018
Page 3 of 4

9

Service
9063

ENU

Technical Information

11/15

Important Notice: Technical Bulletins issued by PorscheeBay logo Cars North America, Inc. are intended only for use by professional automotive technicians who have attended PorscheeBay logo service training
courses. They are written to inform those technicians of conditions that may occur on some PorscheeBay logo vehicles, or to provide information that could assist in the proper servicing of a vehicle. PorscheeBay logo special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those PorscheeBay logo recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained PorscheeBay logo technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the PorscheeBay logo PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.

© PorscheeBay logo Cars North America, Inc.

Aug 23, 2018
Page 4 of 4

AfterSales

1


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