NHTSA ID Number: 10148788
Manufacturer Communication Number: 122-D4X2J-09
TSB/Document Date: 2018-11-19
Summary
Customer Concern The customer receives a call from the Porsche
call center as if the airbag has deployed and the vehicle made an e-call. No such airbag deployment or e-call occurred. This is a false alarm. Technical Background This issue results from a conflict between the airbag module and Vodafone telematics service. A future additional Porsche AG action may also correct the issue.
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TSB/Document ID: 122-D4X2J-09
Replacement Service Bulletin Number:
MFR Communication Date: 2018-08-17
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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9
Bulletin #: 1809
Advanced Technical Information
Part ID: 9063
911 GT3 (991) False E-Call Caused by Faulty Airbag Module
Vehicles Affected
Model
Model Year
Model Type
VIN Range
Vehicle-Specific Equipment
911 GT3
2018
991
N/A
N/A
Revision History
Revision
Release Date
Changes
0
August 17, 2018
Original document
Customer Concern
The customer receives a call from the Porsche call center as if the airbag has deployed and the vehicle made an e-call. No such
airbag deployment or e-call occurred. This is a false alarm.
Technical Background
This issue results from a conflict between the airbag module and Vodafone telematics service. A future additional Porsche AG
action may also correct the issue.
Service Information
Replace the airbag module with 991 618 201 10.
Production Information
A production change will prevent recurrence of this issue on newly produced vehicles.
Warranty
As always, be sure to document the complaint completely in PQIS. For this repair, use the following coding for the cause:
Cause Location: 90630 Additional alarm/VTS
Cause Symptom: 4000 Electrical faults
Search Items
VTS; e-call; airbag; TQID258; WH57
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are
written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in
order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and
may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins
are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester
are the ones that must be followed.
©2018 Porsche Cars North America, Inc.
6000002273
AfterSales
August 17, 2018
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