NHTSA ID Number: 10148764
Manufacturer Communication Number: GCI-A0372-10
TSB/Document Date: 2018-11-19
Summary
GENERAL CONSUMER INFORMATION PERTAINING TO AN OWNER'S MANUAL
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TSB/Document ID: GCI-A0372-10
Replacement Service Bulletin Number:
MFR Communication Date: 2018-10-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
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2000 WATT INVERTER
1
2
PLEASURE-WAY INDUSTRIES LTD.
Pleasure-Way Industries Ltd. takes great pride in the quality and excellence that the Pleasure-Way name
represents. We appreciate having you as a customer and welcome you into the Pleasure-Way family. This
manual is provided to introduce you to the many features of your new Ascent including operation, maintenance
and warranties. We strongly advise you to take time to read this manual, the Mercedes
Sprinter
chassis
owner’s manual as well as those of the motorhome components before you use your new motorhome. It
will help you to better understand the many operational features of this recreational vehicle.
After reading this manual, be sure to keep it in the motorhome as a reference. Your Pleasure-Way dealer will
be glad to answer any further questions about the operation of your motorhome and the appliances.
All reasonable precautions have been taken in the preparation of this manual. We have been as accurate as
possible at the time of this publication. However, due to our policy of continuous improvement and refinement
to our product, Pleasure-Way reserves the right to make product changes at any time without prior notice and
without incurring obligations. As a result, Pleasure-Way assumes no responsibility for errors or omissions in
the accuracy of the content of this manual.
We know that you will enjoy your new Pleasure-Way and we wish you many miles of pleasant and carefree
driving. Happy Travels!
3
TABLE Of CONTENTS
Item
Warranties and Polices
Safety
Motor Home Exterior
Paint Codes
Motor Home Dimensions & Capacities
Appliances
Tire Load
Driver Propane fill, breather valve and quick connect
Driver side sewer dump
Driver side Utility Center
Driver side Water Heater Vent
Driver Exterior Shower
Driver side Fridge Vent
Passenger Fresh Water Fill
Driver Furnace vent
Passenger Exterior Plug
Passenger Porch light
Passenger Power Awning
Roof Top Solar Panel
Roof Top Air conditioner
Roof top Fantastic Fan
Roof Top Winegard Antenna
Roof Top Non Capped Sewer Vent Pipes
Maintaining Your Motor Home
Travel Preparations
While in Motion
Upon Arrival at your site
Motor Home systems
Propane gas system
Propane shut off Switch
Propane Fill and Breather
Propane Warnings
Fresh Water System
Fresh Water tank Fill and Drain
City Water Connection
Low Point Water Drains
Water Pump
Water Heater
Toilet
Waste System
Winterize
Living Area Electrical System
AC 110-120 volt Power
Automatic Transfer Switch
2000Watt True Sine Wave Inverter
AC Electrical Distribution Panel
GFCI Outlets
DC fuse panel and Auto reset Breakers
DC Breaker for Disconnect and Generator
Battery Disconnect
Charge Line Disconnect
Converter and Output Fuses
Switch Panels and Controls
Pages
6-9
10 - 13
14 - 20
14
14-15
15
16
16
16
16
17
17
18
18
18
18
18
19
19
19
19
20
20
20-21
22
22
22
23
23 - 24
23
23
24
25
25
25
26
26
27-28
29
30
31-35
36
37
37
38-39
39-40
40
40-41
41
42
42
42
43
4
Trouble Shooting DC/12 system
Trouble shooting AC Power
Auxiliary Battery
Chassis Battery
Auxiliary Battery
Generator
Motor Home Interior
Interior Map Light
Cook Top
Furnace
Refrigerator
Microwave
Water Heater
TV and DVD
Antenna
Bed Layout
Counter Extension
Table
Solar Panel
Tire Safety
43
44-45
37 - 39
45
45-46
47
40
48
48
48-49
49
49
50-51
52-53
53
54
54
55
55
56-64
5
Pleasure-Way Industries Ltd. Five-Year Limited Motorhome
Warranty
CUSTOMER RESPONSIBILITY
It is important you read and understand the information provided to you in the package containing all the
manuals and information pertaining to your Pleasure-Way Motorhome.
Familiarize yourself with the applicable warranties. You are responsible for ensuring the procedures for
obtaining warranty repairs are followed properly. It is your responsibility and obligation to return your
motorhome to your authorized Pleasure-Way dealership for warranty service repairs.
As the owner of the Motorhome, you are responsible for regular and proper maintenance performed in
accordance with the Pleasure-Way and OEM manuals provided. Regular and proper maintenance will help
prevent conditions arising from neglect that are not covered under warranty.
WHAT THIS LIMITED WARRANTY COVERS:
Pleasure-Way Industries Ltd. warranties the specified new Motorhome free from defects in material and
craftsmanship on portions manufactured by Pleasure-Way Industries Ltd. under normal use and service.
Pleasure-Way Industries’ obligation, under this limited warranty, shall be limited to 60 months / 60,000 miles /
100,000 kilometers (whichever comes first) after the date of purchase by the first retail purchaser from an
Authorized Pleasure-Way Dealer. Warranty shall be fulfilled by an Authorized Pleasure-Way Dealer or
Authorized Pleasure-Way service facility. This Pleasure-Way Warranty is non-transferable to subsequent
owners.
WHAT THIS LIMITED WARRANTY DOES NOT COVER:
This limited warranty shall not apply to the following:
If the Motorhome has been altered outside our factory in any way so as, in our sole opinion and discretion,
to affect its stability, operation or reliability.
Deterioration due to wear and or exposure, including but not limited to rust: corrosion, oxidation and
cosmetic blemishes.
If the Motorhome, in our sole opinion and discretion, has been subject to misuse, negligence, or accident.
6
If the Motorhome has been declared a total loss by an insurance company, or a motorhome title indicates
that is designated as “salvage”, “junk”, or “rebuilt” or word of similar impact.
The automotive chassis is covered by its own manufacturer’s warranty, including by way of example, but
not limited to: power train, engine, drive-train, tires and muffler. To learn more about the specific
automotive chassis not covered under the Pleasure-Way warranty please contact your authorized selling
dealer, Pleasure-Way Industries Ltd. or review your Ford
, Mercedes
Benz or GM warranty package
information provided with the coach.
Appliances and components covered by their own manufacturer’s warranties, including but not limited to:
the microwave, refrigerator, stove, heater, television, generator and roof air conditioners. To learn more
about specific component parts or appliances not covered under the Pleasure-Way warranty please contact
your selling dealer, Pleasure-Way Industries or review your warranty package information provided with the
coach.
Unauthorized repairs, alterations or modifications.
Routine maintenance.
Items that are working as designed but which you are unhappy with because of the design or function.
Damages caused by, but not limited to: hail, tornadoes, lighting, floods, earthquakes, hurricanes, fire, rain,
and all other environmental conditions, which include but are not limited to, tree sap, tar, chemicals, oils,
salts, road hazards, stone chips, infestations, rodents and /or acts of God.
Defects or repairs required, as an example but not limited due to; improper loading, load distribution,
accident, collision, vandalism, abuse, neglect, improper maintenance, rust or corrosion.
Failure to seek and obtain repairs in a timely manner.
Failure to use reasonable efforts to mitigate damage caused by defects.
Failure to comply with the instructions set forth in the owner’s manual.
Exterior storage compartments may not be moisture free due to weather and humidity conditions. It is
advised that you store items accordingly. Pleasure-Way is not responsible for goods damaged while stored
in exterior storage compartments.
Condensation and the results of condensation including, but not limited to, water damage and the growth or
mildew or mold. Mold and mildew are natural growths given certain environmental conditions and are not
covered by the terms of this warranty
Failure of the coach and /or chassis resulting in incidental damages, such as but not limited to: goods stored
both inside and outside the coach; loss of use and equipment of Motorhome; inconvenience; cost of rental
vehicle; cost of accommodations; travel expenses; towing; meals; and other miscellaneous incidental
expenses. Some states do not allow exclusions or limitation of incidental or consequential damages, so the
above limitations or exclusion may or may not apply to you.
THE CONDITIONS OF THIS LIMITED WARRANTY SHALL NOT APPLY TO DEGENERATION DUE
TO WEAR AND TEAR AND EXPOSURE AFTER THESE LIMITATIONS:
For ninety (90) days from the original retail purchase date, adjustments to compartment door latches,
light bulbs, fuses, remote and smoke detector batteries.
For one (1) year from the original retail date purchase date or 12,000 miles / 20,000 kilometers
(whichever comes first), by the original retail purchaser from an Authorized Pleasure-Way Dealer;
All seat, curtain, door panel and wall fabrics used in the coach.
Window seals and caulking.
Exterior power cable hatch.
City water fill.
Porch light.
7
Exterior cable TV outlet
Carpet
Linoleum.
Black and grey water termination valves; and
Exterior striping.
For two (2) years or 24,000 miles or 40,000 kilometers (whichever comes first) by the original retail
purchaser from an Authorized Pleasure-Way Dealer:
Ultraleather fabrics.
Foam used in cushions.
For three (3) years or 36,000 miles or 60,000 kilometers (whichever comes first) by the original retail
purchaser from an Authorized Pleasure-Way Dealer:
Exterior painted surfaces.
This warranty is expressly in lieu of all other warranties, expressed or implied, and all other obligations or
liabilities for alleged representation or negligence. Pleasure-Way Industries Ltd. neither assumes nor authorizes
any other person to assume for us any liability in connection with the sale of our Motorhomes other than
expressed above.
All correspondence should be directed to the authorized Pleasure-Way dealer from whom the Motorhome was
purchased and must specify the serial number and date of purchase of Motorhome in question.
Pleasure-Way Industries Ltd. reserves the right to make changes in Motorhomes built and/or sold by it at any
time without incurring any obligations to make the same or similar changes on motorhomes previously built
and/or sold by Pleasure-Way Industries Ltd.
For emergency repairs while traveling, you may choose to deal with non-authorized RV service facilities;
however, all warranty repairs must be pre-authorized by Pleasure-Way. Pleasure-Way will, at its option, replace
or repair free of charge any defective part, including labor. The purchaser shall notify their authorized PleasureWay Dealer within the warranty period.
If you obtain warranty repairs from a non-authorized RV service facility without Pleasure-Way pre
authorization, it is at Pleasure-Way’s sole discretion whether or not to reimburse the claim.
In the event that this Motorhome is used for commercial or rental fleet purposes, the warranty coverage shall be
limited to one (1) year 12,000 miles / 20,000 Km (whichever comes first) from the date of original purchase.
Obtaining Warranty Repairs:
To obtain warranty repairs, you must contact your authorized Pleasure-Way dealer and schedule an
appointment. It is best if you have a written list of defects or items in need of repair. As the owner, you are
solely responsible for the maintenance of the motorhome as required or recommended by the owner’s manual
and associated costs of that maintenance. Repairs necessitated by failure to maintain the Motorhome as required
or recommended are not covered by warranty.
Note: Pleasure-Way does not control the scheduling of service work at authorized or independent dealerships.
You may encounter some delay in scheduling or completion of work.
8
Warranty Policies
Warranty repairs must be within the five year or 60,000 miles / 100,000 kilometers (whichever comes first)
limited warranty.
Pleasure-Way warranty registration cards must be on file before any claims will be processed. Claims made
without warranty registration cards will be rejected until proof of ownership can be established.
Pleasure-Way Industries Ltd. will not reimburse any claims for work done on any components or appliances
that are covered under their respective manufacturer’s warranties. These warranties must be claimed through the
manufacturer of the appliance or component. Examples include but are not limited to: refrigerator, microwave,
roof air-conditioning, water pump, furnace, TV etc.
All warranty work required to be done on the chassis must be done at an authorized Ford
, Mercedes-Benz
,
Chrysler
/Dodge
or Chevrolet
dealership (depending on your chassis make) and processed through their
warranty procedures. Pleasure-Way Industries Ltd. will not reimburse any claims regarding the chassis.
Pleasure-Way Industries Ltd. will pay for the removal and reinstallation of motorhome components only if it is
absolutely necessary to perform Chassis warranty repairs. Pleasure-Way Industries Ltd. will not reimburse any
costs in the removal and reinstallation of these components if it is: outside of the warranty period; a nonwarranty repair; and /or routine maintenance or service.
9
SAFETY
For your safety while travelling with your Pleasure-Way Motorhome, we have provided safety components throughout
the vehicle. In order for your vehicle to maintain the safest possible conditions, these components must be tested and
maintained on a regular basis, according to the detailed manufacturer’s operating instructions.
All Pleasure-Way Motorhomes in Canada are CSA and CMVSS Certified, and may exceed the approved installation
criteria.
All Pleasure-Way Motorhomes in the United States are FMVSS certified and bear the R.V.I.A. seal of approval, and may
exceed the individual state requirements.
1) Smoke Detector (image 1)
A smoke detector is located on the ceiling of your unit near the front. Smoke detectors may give you a warning of fire
and smoke, but only if used and maintained in accordance to the manufacturer’s instructions.
-
This device should be tested after each time your vehicle has been in storage, before each trip, and at least once
each week during your travels.
-
Do not block air circulation in the area where the smoke detector is located.
-
Ensure you connect the battery inside the detector upon receiving your new unit. (9 volt battery located inside
the unit.)
-
Install a fully charged fresh battery at least once a year.
2) Fire Extinguisher (image 2 )
A 3-pound capacity fire extinguisher is provided and located at the side door main entrance for ease of accessibility from
the interior or exterior.
Warning: This fire extinguisher is a type “BC”, which will extinguish flammable liquids and electrical fires, but not
wood, paper and cloth fires. You should inspect the extinguisher at least once a month according to the
manufacturer’s instructions.
Image 1
Image 2
10
3) LP/ Carbon Monoxide Gas Detector
A liquid propane (LP) / carbon monoxide (CO) gas detector is located near the floor level at the rear of the motorhome
interior. This detector will operate to detect liquid propane & carbon monoxide gas as well as other gasses that are
heavier than air. Your components that require LP gas are provided with complete ventilation to the exterior and are
sealed off to the interior for your added safety. This detector is powered by the auxiliary battery and is operating at all
times unless the battery is disconnected or the red disconnect switch is turned off.
-
The LP/CO gas detector should be tested after each time your vehicle has been in storage, or before each trip
and weekly while the vehicle is in use. The test procedure should be performed in accordance to manufacturer’s
instructions.
-
Do not block air circulation in the area where the LP/CO gas detector is located.
Note: The LP/CO Gas Detector will sound to indicate a low coach battery charge.
(Driver side ottoman)
4) GFCI (Ground Fault Circuit Interrupter) Outlets
A ground fault circuit interrupter (GFCI) 110-volt receptacle located on the driver side ottoman provides protection
against line-to-ground electrical shock hazards that could be harmful or even fatal. The outlets that are on this circuit
are the exterior, kitchen and rear bench receptacles. The GFCI receptacle must be tested at least once a month in
accordance with the manufacturer’s instructions.
The GFCI for the fridge is found on the driver side ottoman face above the LP/CO gas detector. The GFCI for the
microwave is found in the cabinet above the Blu-ray player.
11
Refueling
When you are refueling your fuel tank or your propane system, ensure that your vehicle and your main LP valve is shut
off. Ensure that the pilot lights have been extinguished as well.
Some appliances in your vehicle have auto ignition. Ensure the appliances are shut off so ignition will not activate.
Warning: Even with the main LP valve shut off there is enough LP gas in the lines for the pilot lights to
continue to burn.
Filling the LP Gas Fuel Cylinder
The propane tank valve must be closed and all pilot lights and appliances, along with their igniters, must be turned off
during refueling of the motor fuel and / or the propane fuel tank. Only qualified personnel should refuel your propane
tank.
Do not refuel the propane tank to more than 80% of its capacity. Liquid will appear at the breather valve at 80%.
To reduce the danger of fire and/or explosion, do not store gasoline or other flammable liquids inside your vehicle.
NOTE: Ensure the propane system valve is fully shut when vehicle is in motion. It is not safe to travel while propane
appliances are in use. The Propane switch is located in the driver Utility Center.
Seat Belts
Only forward-facing seats equipped with factory installed seatbelts are to be occupied while the vehicle is in motion. All
passengers must be seated in these seats only. Seat belts must be fastened while the vehicle is in motion.
Appliances
It is not safe to use cooking appliances to heat the interior of the coach due to the danger of asphyxiation. It is
recommended that you read all of the appliance owner / operating manuals prior to using the appliances.
12
TV Flat Screen
When the vehicle is in motion, it is necessary to have the flat screen television locked into travel position to
prevent damage to the flat screen and to the TV cabinet.
Generator
When launching a boat or some form of watercraft with your Pleasure-Way motorhome, it is imperative to not
submerge the generator in water. Please refer to the generator owner / operating manual for proper use and
maintenance information. The generator is located behind the rear axle, between the frame rails. The
generator access door faces the rear of the vehicle.
Clearance
Your motorhome is equipped with underside holding tanks, waste tanks, plumbing lines, propane lines and
other RV related items. Please be careful when driving your motorhome on uneven or poorly maintained
roadways.
Emergency Escape
If the need to make an emergency escape from the interior of your motorhome arises, all interior doors are
equipped with access latches. Your choices of escape routes are as follows: the main entrance at the side
door, the driver and passenger side front doors and the rear doors.
13
MOTORHOME EXTERIOR
Paint Codes Mercedes-Benz
Sprinter![]()
Grey White (Cream Color)- 9136
Brilliant Silver Metallic – 9744
Arctic White (Bright White) – 9147
Pearl Silver Metallic (30th Anniversary Champagne) – 9764
Paint codes for the Sprinter
van can be found on the driver seat base by opening the zipper flap and lifting the
right hand flap.
Motorhome Dimensions & Capacities
Dimensions
Length Bumper to Bumper
Length Bumper to Tire Carrier![]()
Height with AC
Width with Mirrors Extended
Interior Standing Height
Towing Capacity
235” - 19’ 7”
249”- 20’ 9 ”
115”- 9’ 7”
95” - 7’ 11”
75” – 6’ 3”
5000 pounds
594 cm
632 cm
292 cm
241 cm
190 cm
2268 kg
Towing capacity is based on GCWR 13,550 – GVWR 8,550 = 5000 pounds if the vehicle
when loaded is less than 8550 pounds. This weight can be added to the towing
capacity up to the Mercedes
hitch limitations, rear axle and Mercedes
Sprinter![]()
limitations as listed in the Mercedes
Sprinter
manual. The hitch tongue weight must be
included in the loaded weight of the vehicle.
Bed Area: 70 “ wide X 72” Kitchen and Fridge partition to the back doors
Capacities
Fuel
Fresh Water / Potable Water
Grey Water ( Sinks and Shower)
Black Water (Toilet)
Liquid Propane (LPG) (at 80%)
24.5 USA gallons
20 USA gallons
15 USA gallons
10 USA Gallons
8.16 USA gallons
93 litres
75 litres
57 litres
38 litres
31 litres
Weight
185 pounds
166.8 pounds
125 pounds
83.4 pounds
34.2 pounds
14
Note: All measurements and capacities are approximations. Every effort has been made to be as accurate as
possible.
Chassis Specs
GVWR
GCWR
GAWR Front
GAWR Rear
Tires (all)
Rims (all)
Tire Pressure Front
Tire Pressure Rear
Tire Pressure Spare
Appliances
Generator
Fridge 3.8 cu ft.
Microwave
Air Conditioner
Air Conditioner Lower
Cook Top
Water Pump
Water Heater
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