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NHTSA ID Number: 10148747

Manufacturer Communication Number: P8327 Radar Sens

TSB/Document Date: 2018-11-19


Summary

Radar and/or Advanced Drive Assist System (ADAS) Reprogram ***** Quality Action Summary ***** NissaneBay logo is conducting a quality action to reprogram the Laser Radar and Advanced Drive Assist System (ADAS) software the on specific MY2018 Rogue (T32) and MY2018 Rogue Sport (J11) vehicles built in the Kyushu manufacturing plant. These vehicles are either currently in dealer inventory or assigned and in transit to the dealer. The software update is designed to help improve the performance of Automatic Emergency Braking (AEB) and Intelligent Forward Collision Warning (I-FCW) systems in the affected vehicles. ***** What Dealers Should Do ***** 1. Verify if vehicles are affected by this quality action using Service Comm or National Service History ? Open Campaign I.D. P8327. - New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). - Refer to NPSB 15-460 for additional information - Please continue to check newly arriving inventory for campaign applicability. 2. Use the attached procedure to reprogram the Laser Radar and/or Advanced Drive Assist System (ADAS) control unit software. 3. Dealers are requested to remedy any affected vehicle in dealer new inventory prior to sale to ensure customer satisfaction. Thank you for your prompt attention to this matter. NISSANeBay logo NORTH AMERICA, INC. Aftersales DIVISION


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TSB/Document ID: P8327 Radar Sens

Replacement Service Bulletin Number:

MFR Communication Date: 2018-10-12

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM:SOFTWARE

MFR Component System:

MFR Component Subsystem:


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QUALITY ACTION

CAMPAIGN
Radar and/or Advanced Drive Assist System
(ADAS) Reprogram
Reference: P8327
Date: October12, 2018
Attention: Dealer Principal, Sales, Service & Parts Managers
Affected Models/Years:

Affected
Population:

Dealer
Inventory:

2018 Rogue (T32)

NA

~2,314

2018 Rogue Sport (J11)

NA

~3,930

SERVICE COMM
Activation date:

Stop Sale
In Effect

October 12, 2018

NO

***** Quality Action Summary *****
NissaneBay logo is conducting a quality action to reprogram the Laser Radar and Advanced Drive
Assist System (ADAS) software the on specific MY2018 Rogue (T32) and MY2018 Rogue
Sport (J11) vehicles built in the Kyushu manufacturing plant. These vehicles are either
currently in dealer inventory or assigned and in transit to the dealer.
The software update is designed to help improve the performance of Automatic Emergency
Braking (AEB) and Intelligent Forward Collision Warning (I-FCW) systems in the affected
vehicles.
***** What Dealers Should Do *****
1. Verify if vehicles are affected by this quality action using Service Comm or National
Service History – Open Campaign I.D. P8327.
 New vehicles in dealer inventory can also be identified using DBS (Sales->
Vehicle Inventory, and filter by Open Campaign).
 Refer to NPSB 15-460 for additional information
 Please continue to check newly arriving inventory for campaign
applicability.
2. Use the attached procedure to reprogram the Laser Radar and/or Advanced Drive
Assist System (ADAS) control unit software.
3. Dealers are requested to remedy any affected vehicle in dealer new inventory prior
to sale to ensure customer satisfaction.
Thank you for your prompt attention to this matter.
NISSANeBay logo NORTH AMERICA, INC.
Aftersales DIVISION

P8327 | Original Document

P8327 – ROGUE/ROGUE SPORT
RADAR & ADAS REPROGRAM

Repair Overview
Confirm VIN.
Prep Vehicle/Consult III+ for
Reprogrammimg

Check the Laser/Radar part number
(Step 20 on page 9).

Is the Part Number:

Is the Part Number:

 28438-5FA2A
Or
 28438-5HK2A

 28438-5FA3A
Or
 28438-5HK3A

Perform Laser/Radar
Reprogramming.

Check the ICC/ADAS part number (Step
53) and compare it to Table A on page 25.

No

Is the part number in Table A?

Yes

Reprogram ICC/ADAS control unit with the
Service Procedure.

Done
NOTE: If neither reprogramming, nor the replacement of the Laser/Radar control unit were
performed, refer to the Electronic Service Manual (ESM) for further diagnostic information.

1/33

SERVICE PROCEDURE

Radar & ADAS Reprogramming

IMPORTANT: Before starting, make sure:

ASIST on the CONSULT PC has been synchronized (updated) to the current date.

All CONSULT–III plus (C-III plus) software updates (if any) have been installed.
NOTE: The CONSULT PC automatically gets applicable reprogramming data during ASIST
synchronization.

A screen print for Warranty documentation can be done from the CONSULT PC during this
process while still connected to the vehicle.

The CONSULT PC is connected to the internet via a cable or Wi-Fi.
 Later in the procedure you will be required to enter a User Name and Password.
 The CONSULT PC must be connected to the Internet.
 If you do not know your User Name and Password, contact your Service Manager.

No DTCs stored.
o Use C-III plus to perform Self Diagnosis for all systems.
o If there are any DTCs; erase DTCs before continuing.

1. Connect the plus Vehicle Interface (plus VI) to the vehicle.

Make sure to use the correct VI for C-III plus (plus VI).
CAUTION: Make sure the plus VI is securly connected. If the plus VI connection is loose
during reprogramming, the process will be interrupted and the control unit may be
damaged.

2. Connect the AC Adapter to the CONSULT PC.
CAUTION: Be sure to connect the AC Adapter. If the CONSULT PC battery voltage drops
during reprogramming, the process will be interrupted and the control unit may be
damaged.

2/33

.

3. Connect the GR-8 to the vehicle 12V battery:

Set the GR-8 to “Power Supply” mode.

3a. HybrideBay logo Vehicle GR-8 set-up:

Locate the fusible link box behind the engine cleaner.

Push the tab in and lift up to remove the lid and expose the remote positive battery terminal.

Connect GR-8 Positive cable to remote positive 12V battery terminal.

Connect GR-8 Negative cable to engine or body ground.

Figure 1

CAUTION : DO NOT use a standard battery charger for HybrideBay logo vehicles. Make sure to
connect the GR-8 securely to the 12V battery. Make sure the battery voltage stays
between 12.0V and 15.5V during reprogramming. If the battery voltage goes out of this
range during reprogramming, the control unit may be damaged.

4. Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within range of the
CONSULT PC and the VI.
CAUTION: Make sure to turn OFF all external Bluetooth® devices. If Bluetooth® signal
waves are within range of the CONSULT PC and the VI during reprogramming,
reprogramming may be interrupted and the control unit may be damaged.

3/33

.

5. Turn the ignition ON with the engine OFF.

The engine must not start or run during the reprogramming procedure.

6. Turn OFF all vehicle electrical loads such as exterior lights, interior lights, HVAC, blower, rear
defogger, audio, NAVI, seat heater, steering wheel heater, etc.

7. Turn ON the CONSULT PC.

8. Select CONSULT-III plus (open C-III plus).

9. Wait for the plus VI to be recognized.

Serial number will display when the plus VI is recognized.

Plus VI is
recognized

Figure 2

4/33

.

10. Select Re/programming, Configuration.

Step
10

Figure 3
11. Use arrows (if needed) to view and read all precautions.
12. Check the box confirming the precautions have been read.
13. Select Next.

Step
11

Step
12

Step
13

Figure 4

5/33

.

14. Select Automatic Selection(VIN).

If the screen in Figure 5 does not display, skip to step 15.

Use Manual Selection if Automatic Selection does not pull VIN. Click Select.

Step
14

Example

Click
Select for
Manual
Selection

Figure 5
15. Make sure VIN or Chassis # matches the vehicle’s VIN.
16. If the correct VIN is displayed, select Confirm.

Step 15
Verify here

Step
16

Figure 6
6/33

.

17. Select Confirm.

Step
17

Figure 7

18. Select LASER/RADAR.

Step
18

Figure 8

7/33

.

19. Select Reprogramming.

Step
19

Figure 9

8/33

.

20. When you get to the screen shown in Figure 10, confirm that a reprogram is available with the flow
chart below.

xxxxxxxxxxxxxxxx

Step 20:
Current ECM P/N

xxxxx

xxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxx

Figure 10

Find the LASER/RADAR Part Number and write it on the repair
order.
NOTE: This is the current LASER/RADAR Part Number (P/N).

Is the Part Number

Is the Part Number?

 28438-5FA2A
Or
 28438-5HK2A

 28438-5FA3A
Or
 28438-5HK3A

Continue with the
reprogramming
procedure on
page 10.

Proceed to ICC/ADAS
Reprogramming on
page 21.

9/33

.

21. Select Save.

xxxxxxxxxxxxxxxx

xxxxx

xxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxx

Step
21

Figure 11
22. Use arrows (if needed) to view and read all precautions.
23. Check the box confirming the precautions have been read.
24. Select Next.

Step
22

Step
23

Step
24

Figure 12
10/33

.

25. Read the Current Part Number and Part Number After Reprogramming. They should be
different.

26. Select Next.

Step 25
xxxxx

These numbers
should be
different

xxxxx

xxxxxxxxxxxxxxxx

xxxxx

Step
26

Figure 13

11/33

.

NOTE:

In some cases, more than one new P/N for reprogramming is available.
 If more than one new P/N is available, the screen in Figure 14 displays.
 Select and use the reprogramming option that does not have the message “Caution! Use
ONLY with NTBXX-XXX”.

If you get this screen in Figure 14 and it is blank (no reprogramming listed), it means there is no
reprogramming available for the Laser/Radar control unit in this vehicle. Proceed to ICC/ADAS
Reprogramming on page 21.

LASER/RADAR

Figure 14

12/33

.

27. Make sure OK is highlighted green (battery voltage must be between 12.0 and 15.5 Volts).
28. Select Next.
IMPORTANT: Battery voltage must stay between 12.0 and 15.5 Volts during reprogramming or
ECM reprogramming may be interrupted and ECM/TCM may be damaged.

Monitor battery
voltage here

Step
27
Step
28

Figure 15
29. Confirm all Judgment items are OK, then select Start.

Monitor battery
voltage here

EXAMPLE
Step
29

Figure 16
13/33

.

30. Select USA/CANADA Dealers.
31. Select OK.

Step
30

Step
31

Figure 17
NOTE:

The above screen may not display if the CONSULT PC has remained ON since the last
reprogramming.

If the CONSULT PC is not connected to the Internet, the screen in Figure 18 will display.

Figure 18

14/33

.

NOTE: In the next steps, the reprogramming process will begin when Submit is selected.
32. Enter your Username and Password.

The CONSULT PC must be connected to the Internet via cable or Wi-Fi.
If you do not know your User Name and Password, contact your Service Manager.

33. Select Submit.

Step
33

Figure 19
34. Wait for both progress bars to complete.

Step
34

Figure 20
15/33

.

35. When the screen in Figure 21 displays, the reprogramming is complete.
NOTE: If the screen in Figure 21 does not display (indicating that reprogramming did not complete),
refer to the information on the next page.

36. Select Next.

Step
36

Figure 21

NOTE: Additional steps/operations are required before C-III plus will provide the final

12


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