NHTSA ID Number: 10148513
Manufacturer Communication Number: JTB00458NAS3
TSB/Document Date: 2018-11-13
Summary
A 'rattle' noise may be evident from the front of the vehicle when driving between 10-25mph (16-40km/h) over cobblestones, damaged roads, and or other similar surfaces.
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TSB/Document ID: JTB00458NAS3
Replacement Service Bulletin Number:
MFR Communication Date: 2018-09-05
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STEERING:ELECTRIC POWER ASSIST SYSTEM
MFR Component System:
MFR Component Subsystem:
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9/5/2018
JTB00458NAS3 - 'Rattle' Noise From The Front Of The Vehicle | TOPIx
JTB00458NAS3
TECHNICAL BULLETIN
05 SEP 2018
© Jaguar
Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with
the knowledge, tools, and equipment required to do the job properly and safely. It informs these
Technicians of conditions that may occur on some vehicles, or provides information that could assist in
proper vehicle service. The procedures should not be performed by 'do-it-yourselfers'. If you are not a
Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Jaguar
service facility to determine whether this bulletin applies to a specific vehicle.
INFORMATION
This reissue replaces all previous versions. Please destroy all previous versions.
Changes are highlighted in blue
SECTION:
211-02
SUBJECT/CONCERN:
'Rattle' Noise From The Front Of The Vehicle
AFFECTED VEHICLE RANGE:
MODEL:
XE (X760)
MODEL YEAR:
2017
VIN:
921222-937474
https://topix.jaguar.jlrext.com/topix/content/document/view?id=925071
APPLICABILITY:
Vehicles With: 8HP45 8-Speed Automatic Transmission RWD
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9/5/2018
JTB00458NAS3 - 'Rattle' Noise From The Front Of The Vehicle | TOPIx
MARKETS:
NORTH AMERICA
CONDITION SUMMARY:
SITUATION:
A 'rattle' noise may be evident from the front of the vehicle when driving between 10-25mph (16-40km/h)
over cobblestones, damaged roads, and or other similar surfaces.
CAUSE:
This may be caused by play within the bearings of the electric power steering gear.
ACTION:
Should a customer express this concern, refer to the Service Information and then follow the Workshop
Procedure below.
PARTS:
PART NUMBER
DESCRIPTION
QUANTITY
T4N15266
Power steering gear - Electric - Left Hand Drive (LHD)
1
T2H3162
Bolt - M14 x 90 mm - Front subframe to body
6
T2H17786
Bolt - M14 x 75 mm - Front shock absorber
2
AJ811754
Bolt - M10 x 45 mm - Steering gear
4
AJ812516
Bolt - M10 x 20 mm - Front stabilizer bar bracket
4
T4A10259
Bolt - M14 x 130 mm - Front lower control arm
4
C2P9500
Bolt - M8 x 33 mm - Steering gear to steering column
1
T2H3159
Nut M14 - Lower control arm
2
T4N8037
Locking nut - M14
2
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9/5/2018
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TOOLS:
Refer to Workshop Manual for any required special tools.
WARRANTY:
NOTE:
The Power Steering Gear may be referred to as Power Steering Rack.
NOTES:
Repair procedures are under constant review, and therefore times are subject to change; those
quoted here must be taken as guidance only. Always refer to JLR claims submission system to
obtain the latest repair time.
The JLR Claims Submission System requires the use of causal part numbers. Labor only claims
must show the causal part number with a quantity of zero.
DESCRIPTION
SRO
TIME
(HOURS)
CONDITION
CODE
CAUSAL
PART
Power steering rack - Renew - GTDi 2.0LPetrol; rear wheel
drive
57.10.01
3.0
42
T4N5900
Power steering rack - Renew - Ingenium I4 2.0L Diesel; rear
wheel drive
57.10.01
3.0
42
T4N5900
Power steering rack - Renew - V6 3.0L SC Petrol; rear wheel
drive
57.10.01
3.1
42
T4N5900
NOTE:
Normal Warranty procedures apply.
SERVICE INFORMATION:
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9/5/2018
1
JTB00458NAS3 - 'Rattle' Noise From The Front Of The Vehicle | TOPIx
Typical road surface that can generate the rattle sound.
2
Typical road surface that can generate the rattle sound.
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JTB00458NAS3 - 'Rattle' Noise From The Front Of The Vehicle | TOPIx
WORKSHOP PROCEDURE:
1
Renew the electric power steering gear (see TOPIx Workshop Manual section 211-02: Power
Steering - Steering Gear - Removal and Installation - Power Steering - Steering Gear).
https://topix.jaguar.jlrext.com/topix/content/document/view?id=925071
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