NHTSA ID Number: 10148427
Manufacturer Communication Number: 651614
TSB/Document Date: 2018-11-13
Summary
Central Information Display Intermittently Dimming or Flashing Off/On. Intermittently the Central Information Display (CID) dims and/or flashes off/on. There are two possible root causes for this issue. Cause 1: Voltage supply error from the Headunit-high (HU-H) to the Central Information Display (CID) when the display brightness is set to 60% or higher Cause 2: Calibration data for dimming the Central Information Display (CID) at high temperatures or bright sunlight is set incorrectly internally in the CID Affected Central Information Displays were manufactured from 02/01/2013 to 06/09/2014. The manufacturing date is included in the serial number printed on the parts label on the CID. IMPORTANT: The manufacturing date is written in the following way: dd mm yy Example: The manufacturing date of August 15, 2013 is printed on the label in the following way: 15 08 13
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TSB/Document ID: 651614
Replacement Service Bulletin Number:
MFR Communication Date: 2014-11-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM:SOFTWARE
MFR Component System:
MFR Component Subsystem:
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Page 1 of 5
SI B65 16 14
Audio, Navigation, Monitors, Alarms, SRS
November 2014
Technical Service
This Service Information bulletin supersedes SI B65 16 14 dated August 2014.
designates changes to this revision
SUBJECT
Central Information Display Intermittently Dimming or Flashing Off/On
MODEL
F01 (7 Series)
F02 (7 Series Long Wheelbase)
F02H (7 Series ActiveHybrid)
F06 (6 Series Gran Coupe)
F07 (5 Series Gran Turismo)
F10 (5 Series)
F10H (5 Series ActiveHybrid)
F12 (6 Series Coupe)
F13 (6 Series Convertible)
Produced from February 2013 to June 2014
With option 609 (Navigation System Professional, HU-H)
and
Without option 6VA (CIC contribution)
SITUATION
Intermittently the Central Information Display (CID) dims and/or flashes off/on.
CAUSE
There are two possible root causes for this issue.
Cause 1:
Voltage supply error from the Headunit-high (HU-H) to the Central Information Display (CID) when the display
brightness is set to 60% or higher
Cause 2:
Calibration data for dimming the Central Information Display (CID) at high temperatures or bright sunlight is set
incorrectly internally in the CID
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Page 2 of 5
Affected Central Information Displays
were manufactured from 02/01/2013 to
06/09/2014.
The manufacturing date is included in
the serial number printed on the parts
label on the CID.
IMPORTANT: The manufacturing
date is written in the following way:
dd mm yy
Example: The manufacturing date of
August 15, 2013 is printed on the label
in the following way: 15 08 13
CORRECTION
Perform a vehicle test using the latest ISTA (Integrated Service Technical Application) diagnostic software.
Always connect a BMW
approved battery charger/power supply (SI B04 23 10).
1. With the ignition turned on, check the brightness setting of the Central Information Display.
2. In the Main Menu, select
Settings > Control display.
3. When the display brightness is
set to 60% or higher, reduce the
brightness setting to 50% or
below.
4. Retest the function of the CID.
5. When the CID no longer dims and/or flashes off/on, replace the HU-H head unit. Proceed with the
procedure as described for Cause 1.
6. If the CID still dims and/or flashes off/on, replace the CID. Proceed with the procedure as described for
Cause 2.
PROCEDURE
Cause 1:
1. Replace the HU-H head unit.
2. Reprogram the vehicle using ISTA/P 2.53.3 or later, or ISTA/P 3.53.3 or later.
F01/F02/F02H/F07 - New integration level: F001-14-07-503 or higher
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F10/F10H/F12/F13/F15 - New integration level: F010-14-07-503 or higher
F30/F30H/F31/F32/F34 - New integration level: F020-14-07-504 or higher
Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the
latest software.
For information on programming and coding with ISTA/P, refer to CenterNet / Aftersales Portal / Service /
Workshop Technology / Vehicle Programming.
Or
Cause 2:
1. Replace the Central Information Display.
2. Reprogram the vehicle using ISTA/P 2.53.3 or later, or ISTA/P 3.53.3 or later.
F01/F02/F02H/F07 - New integration level: F001-14-07-503 or higher
F10/F10H/F12/F13 - New integration level: F010-14-07-503 or higher
F30H - New integration level: F020-14-07-503 or higher
Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the
latest software.
For information on programming and coding with ISTA/P, refer to CenterNet / Aftersales Portal / Service /
Workshop Technology / Vehicle Programming.
PARTS INFORMATION
Cause 1:
Part Number
Description
Quantity
Refer to the EPC,
Head Unit, High
1
Part Number
Description
Quantity
Refer to the EPC,
Central Information Display
1
VIN-specific
Or
Cause 2:
VIN-specific
WARRANTY INFORMATION
Covered under the terms of the BMW New Vehicle/SAV Limited Warranty.
Defect Code:
65 12 59 02 00
Cause 1 Repairs
or
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Page 4 of 5
65 52 00 18 00
Cause 2 Repairs
Labor Operation:
Labor Allowance:
Description:
00 00 006
Refer to KSD2
Performing “vehicle test” (with vehicle
diagnosis system – checking faults)
Refer to KSD2
Connect an approved battery
charge/power supply (indicated in
KSD2 as “Charging battery”)
1 FRU
Checking function of Central
Information Display (Work time)
and
61 21 528
and
65 50 050
Labor operation code 00 00 006 is a Main labor operation. If you are using a Main labor code for another repair,
use the Plus code labor operation 00 00 556 instead.
Even though work time labor operation code 65 50 050 ends in “050,” it is not considered a Main labor operation.
Also, since the “work time” FRU allowance to be claimed is specified, a separate punch time is not required.
And performing the repair for:
Cause 1:
Labor Operation:
Labor Allowance:
Description:
65 12 816
Refer to KSD2
Replace HU-H
Or performing the repair for:
Cause 2:
Labor Operation:
Labor Allowance:
Description:
65 50 558
Refer to KSD2
Replacing Central Information Display
And:
Labor Operation:
Labor Allowance:
Description:
61 00 730
Refer to KSD2
Programming/encoding control unit(s)
Refer to KSD2 for the corresponding flat rate unit (FRU) allowance. Enter the Chassis Number, which consists of
the last 7 digits of the Vehicle Identification Number (VIN). Click on the “Search” button, and then enter the
applicable flat rate labor operation in the FR code field.
If a control module or component was working properly and/or had no related faults stored prior to vehicle
programming and it fails to program correctly or requires initialization, this additional work must be claimed with
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Page 5 of 5
separate labor operations under the defect code listed above; refer to KSD2.
Repairs to control modules and components with pre-existing conditions are not eligible to be claimed under the
defect codes listed in this bulletin.
[ Copyright ©2014 BMW of North America, Inc. ]
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