REPRESENTATION OF PRINTED DOCUMENT

BMW
TO OWNER/LESSEE
BMW OF NORTH AMERICA, LLC
PO BOX 1227
WESTWOOD NJ 07675-1227

This “Important Limited Warranty Information” applies to the BMW vehicle with the
Vehicle Identification Number (VIN) of WBANB535X11111111.
Dear BMW Owner/Lessee:

777-3000-0714

BMW is committed to delivering the ultimate in product satisfaction to our customers.
Towards that end, BMW is extending the limited warranty for the In-tank Fuel (Pump)
Delivery Module on the above-referenced vehicle to:
10 years without mileage limitation as determined by your vehicle’s original
in-service date.
This “component-specific” limited warranty extension applies to defects in materials and
workmanship and is subject to the applicable New Vehicle/SAV Limited Warranty’s
exclusions and limitations, in addition to the vehicle and coverage eligibility requirements.
This is notice of a “limited warranty extension.” This is not a notice of a Recall
or Service Action.

Company
BMW of North America, LLC
BMW Group Company
Mailing Address
PO Box 1227
Westwood, NJ
07675-1227
Telephone
(800) 831-1117
E-mail
Customerrelations@
bmwusa.com
Website
bmwusa.com

If a repair to this component is required, please contact your nearest authorized BMW
center in the United States or Puerto Rico to schedule an appointment. Your authorized
BMW center will determine the vehicle’s eligibility and review the scope of repair covered
by this component-specific limited warranty extension.
After vehicle inspection and diagnosis, eligible repair work will be performed by the
authorized BMW center in the United States (including Puerto Rico) free of charge.
Ineligible vehicles or the diagnosis and repair of other unrelated issues are not covered
under this limited warranty extension.
The integrity of our products is essential to BMW’s success and our customers’ trust. We
are determined to exceed your expectations and hope this warranty extension further
enhances your ownership experience.
Sincerely,
BMW of North America, LLC

B-ELWR 2015 In-tank Fuel Pump

REPRESENTATION OF PRINTED DOCUMENT

Previous Customer-pay Repair Reimbursement – Limited Warranty Extension
BMW of North America, LLC

VIN WBANB535X11111111
Under this extended limited warranty, BMW of North America, LLC will provide reimbursement
for qualifying customer-pay repairs on eligible BMW vehicles that were performed prior to the
release of this customer notification.
If you previously paid for a repair that you believe would now be covered under this limited
warranty extension, please submit your reimbursement request online
at www.BMW-RP.com.
Customer pay repairs are subject to the applicable New Vehicle/SAV Limited Warranty’s
exclusions and limitations, in addition to the vehicle and coverage eligibility requirements.
Repairs performed on ineligible vehicles or the diagnosis and repair of other unrelated issues, do
not qualify for reimbursement.
To initiate the online process, you will be asked to attach PDF files of the required
documentation as outlined in the reimbursement checklist on the next page.
Alternatively, you may mail or fax your request and documentation to:
BMW Customer Reimbursement Center
Attention: B-ELWR 2015 In-tank Fuel Pump
P.O. Box 561089
Dallas, TX 75356
Fax number: 877-434-2992
Please allow 4-6 weeks for processing your request.
Should you have any questions concerning this reimbursement process, please
call 1-844-857-0341.
For all other questions, please contact BMW’s Customer Relations and Services via email at
[email protected] or via telephone at 1-800-831-1117.
Please have your 17-character Vehicle Identification Number (VIN) available and include the VIN
with all communications.

B-ELWR 2015 In-tank Fuel Pump

REPRESENTATION OF PRINTED DOCUMENT

Previous Customer-pay Repair Reimbursement – Documentation Checklist
BMW of North America, LLC
Reimbursement is available to the BMW Owner/Lessee who incurred the expense.
When submitting a reimbursement for a previous repair, please provide legible copies of
the following documentation and include your VIN, name, address and your preferred
contact telephone number(s):
Repair Order (RO) or Invoice
This document should include the following information:
Customer name and address
Vehicle Identification Number (“VIN”)
The date of repair
The mileage when the repair was performed
Itemized breakdown of the labor charges for all repairs* including diagnosis
Itemized breakdown of the parts, including any miscellaneous items, billed for all
repairs*
*For repair orders containing multiple repair line items, only the specific line item
expenses that relate to the component that is covered by this extended limited
warranty will be considered for reimbursement.
Proof of Payment
Please provide a copy of at least one of the following items as valid proof of payment:
Repair order (RO)/invoice stamped and dated as “PAID”
Copy of a cancelled check
Copy of a signed credit/debit card receipt
Copy of a credit/debit card statement
Determining if an eligible vehicle's repair qualifies for reimbursement:
Please use the following questions to review your repair order documentation prior to
submitting a reimbursement request:
1. Why was the vehicle brought into the repair facility?
2. What was the repair facility's diagnosis?
3. What did the repair facility do to correct the concern and does it qualify?

B-ELWR 2015 In-tank Fuel Pump