NHTSA ID Number: 10147178
Manufacturer Communication Number: A18-097
TSB/Document Date: 2018-11-13
Summary
Service bulletin - The Clarity Plug-In Hybrid
and Clarity Electric may not start charging when plugged in or may stop charging before the high-voltage lithium-ion battery is full.
Service Bulletin
October 27, 2018
18-097
Version 2
Clarity Fails To Charge or Finish Charging
Supersedes 18-097, dated September 20, 2018, to revise the information highlighted in yellow
REVISION SUMMARY
•
Revision was made under WARRANTY CLAIM INFORMATION
AFFECTED VEHICLES
Year
Model
VIN Range
2018
Clarity Plug-in
Hybrid
ALL
ALL
2018
Clarity Electric
ALL
ALL
SYMPTOM
The Clarity Plug-In Hybrid and Clarity Electric may not start charging when plugged in or may stop charging before the
high-voltage lithium-ion battery is full.
POSSIBLE CAUSE
The battery charger software does not start charging or may stop before charging is complete in areas with poor or
fluctuating power quality.
CORRECTIVE ACTION
Update the battery charger software to the latest version.
CUSTOMER NOTIFICATION
Once the update is completed, the vehicle may take up to one and a half times longer to fully charge. This depends on
the power quality in the area, which will affect the charging rate.
CUSTOMER INFORMATION:The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment, and
training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not assume
this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an
authorized Honda automobile dealer.
©
2018 American Honda Motor Co., Inc. — All Rights Reserved
Page 1 of 3
WARRANTY CLAIM INFORMATION
The normal warranty applies.
Operation
Number
Description
Flat Rate
Time
Defect
Code
Symptom
Code
Template
ID
Failed Part Number
1185B3
Update the battery
charger software.
0.2 hr
03214
03217
A18097A
1C601-5WP-A01
Skill Level: Repair Technician
PARTS INFORMATION
Part Name
Order Part Number
Quantity
Battery Charger Software
1C601-5WP-A02
1
DIAGNOSIS
This issue might set one or more of the following DTCs:
•
DTC P0D28 (battery charger input voltage too high)
•
DTC P0D2A: (battery charger input voltage too high)
•
DTC P0D3D: (battery charger input voltage too high)
•
Clarity Plug-In Hybrid: DTC P1D23 (battery charger temperature sensor circuit range/performance)
•
Clarity Electric: DTC P1D22 (battery charger temperature sensor circuit malfunction)
SOFTWARE INFORMATION
NOTE
Unnecessary or incorrect repairs resulting from a failure to update the i-HDS are not covered under warranty.
i-HDS Software Version: 1.004.037 or later
J2534 Software Information:
•
PC Application Version 1.1.0.2. or later
•
Database update 31-AUG-2018 or later
Before beginning the repair, make sure that both the i-HDS and J2534 software are updated as listed above.
Do only the update listed in this service bulletin.
You cannot apply the updates with the MVCI as a standalone tool. To update the software you must use the MVCI
or the DST-i interface in conjunction with the J2534 Rewrite PC application on the i-HDS.
For more information about updating the i-HDS, the MVCI, and vehicle systems, refer to Service Bulletin 01-023,
Updating Control Units/Modules.
Year/Model
Software
System
Program ID (or later)
Program P/N (or later)
2018 Clarity Plug-In Hybrid
Battery
Charger
WPA020
1C601-5WP-A02
2018 Clarity Electric
Battery
Charger
WPA020
1C601-5WP-A02
Page 2 of 3
REPAIR PROCEDURE
1. Update the battery charger software using the i-HDS J2534 rewrite software with the MVCI or DST-i. Refer to
Service Bulletin 01-023, Updating Control Units/Modules.
2. Clear any DTCs.
3. Verify that no codes are stored and the vehicle operates normally.
END
Page 3 of 3
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TSB/Document ID: A18-097
Replacement Service Bulletin Number:
MFR Communication Date: 2018-10-27
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
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